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Nunia Tamansari Hotel
Hotels
Preferred Partner Plus
All-star Accommodation
8.2
/10
Very Good
884 reviews
In the Area
See Map
Jalan Sultan Ageng Tirtayasa nomor 112 Serang, Serang City Center, Serang, Banten, Indonesia, 42100
Main Facilities
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Laundry service
Restaurant
Family room
Laundry
Karaoke
AC
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Within walking distance to Train Station
Family-friendly Karaoke
+2 more
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Nunia Tamansari Hotel Address: Map & Location
Jalan Sultan Ageng Tirtayasa nomor 112 Serang, Serang City Center, Serang, Banten, Indonesia, 42100
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Discover More About Nunia Tamansari Hotel
Location
Staying at Nunia Tamansari Hotel is a good choice when you are visiting Serang City Center.
About Nunia Tamansari Hotel
Nunia Tamansari Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Nunia Tamansari Hotel provides a pleasant accommodation for your stay.
For you, travelers who wish to travel comfortably on a budget, Nunia Tamansari Hotel is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Nunia Tamansari Hotel provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Nunia Tamansari Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Nunia Tamansari Hotel is suitable for you who value privacy during your stay.
Nunia Tamansari Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Nunia Tamansari Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Nunia Tamansari Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at Nunia Tamansari Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in Nunia Tamansari Hotel
Bar, Cafe and Lounge
Entertainment Facility
Functional Hall
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- No alcohol
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Porter
- Wedding service
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Parking
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Family room
- Non-smoking room
- Smoking area
- Smoke-free
Business Facilities
- Conference hostess
- Conference room
- Meeting facilities
- PRINTER
In-room Facilities
- Hairdryer
- Shower
- TV
Transportation
- Car rental
Things to Do
- Karaoke
Connectivity
- Free WiFi
Accommodation Policy & General Information in Nunia Tamansari Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Nunia Tamansari Hotel | 50 |
Number of floors in Nunia Tamansari Hotel | 2 |
Another facilities in Nunia Tamansari Hotel | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast |
Frequently asked question in Nunia Tamansari Hotel
What Time is Check In & Check Out at Nunia Tamansari Hotel?
Check-in time at Nunia Tamansari Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Nunia Tamansari Hotel provide breakfast?
Yes, Nunia Tamansari Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Nunia Tamansari Hotel?
Nunia Tamansari Hotel is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Nunia Tamansari Hotel have?
Nunia Tamansari Hotel has 2 floors.
How many rooms are available at Nunia Tamansari Hotel?
Nunia Tamansari Hotel has 50 rooms in total.
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More Reviews from Other Guests in Nunia Tamansari Hotel
Overall Ratings & Reviews Nunia Tamansari Hotel
Traveloka (884)
8.2
Very Good
From 884 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
8.2
Location
8.4
Service and Facilites
8.3
People often mention about Nunia Tamansari Hotel
All
Bedroom (24)
Ambiance (22)
Bathroom (21)
Taste (21)
Room Space (20)
Distance to City Center (19)
Staff Friendliness (19)
Accessibility (18)
In-house Restaurant (17)
Soundproof (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Nunia Tamansari Hotel
Number of reviews per page
20
40
Customer reviews
z
ziad
Business
9.6
/10
Reviewed 2 week(s) ago
wifi little bit trouble. but so far oke.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
A***r
Transit
5.4
/10
Reviewed 4 week(s) ago
The room is cramped. Bathroom is so dirty. Not suitable for old people, families with children or babies. Only suitable for youngsters. Not recommended hotel to stay.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
S***a
Transit
5.8
/10
Reviewed 5 week(s) ago
The room is very dirty, not recommended for bringing children or babies, the dust is quite thick, the room also smells, the sheets look like they haven't been changed, the bathroom hasn't been cleaned, hopefully there will be lots of improvements, the staff are friendly and quite helpful
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
as
adji s.
Business
6.7
/10
Reviewed 5 week(s) ago
The bathroom door could not be closed, the door hinge was loose.... the floor was not clean and the smell of cigarette smoke was strong.... the sheets were not clean
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
I***s
Business
6.7
/10
Reviewed 7 week(s) ago
The room size is very small, there is no electrical outlet to charge your cellphone, the sliding door is difficult to open.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
A***n
8.7
/10
Reviewed 8 week(s) ago
It's okay.
It's just that the room is a bit small.
It doesn't seem to be any different from other types.
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
Eka
Transit
9.0
/10
Reviewed 9 week(s) ago
This time I found a room that was just right. It was a bit cramped. The smart TV was okay, Netflix, YouTube, and other things, and Wi-Fi was okay.... Outside the room, it was comfortable for the restaurant.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
FA
Feerzet A.
Transit
9.4
/10
Reviewed 10 week(s) ago
The room is very small and the breakfast menu is very limited.
See original
2 people find it helpful
Accommodation's Reply
23 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
NA
NASYA A. P.
6.4
/10
Reviewed 12 week(s) ago
Please change the sheets and blanket, please clean the bathroom, please don't empty the soap, add some fragrance so it doesn't smell.
See original
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important a comfortable accommodation environment is. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If you have any other needs or complaints that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager
See original
R***i
Staycation
10.0
/10
Reviewed 12 week(s) ago
Highly recommended for those of you who travel far to stop by here and let the stars explain the rest.
See original
Find this review helpful?
A***d
Leisure
8.5
/10
Reviewed 14 week(s) ago
The hotel staff was friendly and helpful at check-in.
See original
1 people find it helpful
AF
Ahmad F.
8.5
/10
Reviewed 14 week(s) ago
[Engaging opening sentence]
[Describe your stay experience]
Ambiance/Facilities: [Describe the ambiance and facilities of the hotel]
Food: [Share your thoughts on the food provided]
Staff Assistance: [Describe your experience with the hotel staff]
Highlights: [Mention the things that made your stay special]
Price: [Give your opinion on the value for the price paid]
Location: [Describe the hotel location, e.g., conveniently located near...]
Read More
Find this review helpful?
DR
Dede R.
8.5
/10
Reviewed 15 week(s) ago
The staff is friendly, but the room is a bit narrow and the water drain is also a bit clogged, otherwise it's okay 😁🙏
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
I***n
Business
5.0
/10
Reviewed 21 week(s) ago
The bathroom is not clean, the floor is plastered.
See original
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, We appreciate the time you took to review your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important a comfortable accommodation environment is. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If you have any other needs or complaints that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager
See original
DM
Dedi M. A.
10.0
/10
Reviewed 22 week(s) ago
The hotel staff is friendly. The room is clean, access to the city is very close. Next order again
See original
Find this review helpful?
R***h
Transit
8.5
/10
Reviewed 23 week(s) ago
The room is quite comfortable but it seems like the AC in the room I stayed in was problematic because at 19° it was not cold and then when it was changed to 25° it became very cold after that it was difficult to return to normal temperature again. In addition to the AC, the bidet hose also had a slight leak but it was not too disturbing.
Read More
See original
1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager
See original
s***a
8.2
/10
Reviewed 23 week(s) ago
the staff is friendly, and access there was easy yesterday
See original
1 people find it helpful
AR
Ahmad R.
Business
8.5
/10
Reviewed 24 week(s) ago
the place is good, the service is friendly and polite
See original
Find this review helpful?
B***u
Business
8.2
/10
Reviewed 28 week(s) ago
The lobby is spacious and attractive, but the room is very narrow and stuffy. Cleanliness is still lacking. The AC is cold but the timer is on so it turns off every 1 hour by itself, it can't be set. Breakfast is so-so, hard rice. At 8 o'clock there was only leftovers. Helped by the smart TV with Netflix.
See original
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manage
See original
n***g
8.4
/10
Reviewed 28 week(s) ago
It's nice to have snacks near the city center.
See original
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Nunia Tamansari Hotel
Traveloka (884)
8.2
Very Good
From 884 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
8.2
Location
8.4
Service and Facilites
8.3
People often mention about Nunia Tamansari Hotel
All
Bedroom (24)
Ambiance (22)
Bathroom (21)
Taste (21)
Room Space (20)
Distance to City Center (19)
Staff Friendliness (19)
Accessibility (18)
In-house Restaurant (17)
Soundproof (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Nunia Tamansari Hotel
Number of reviews per page
20
40
Customer reviews
z
ziad
Business
9.6
/10
Reviewed 2 week(s) ago
wifi little bit trouble. but so far oke.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
A***r
Transit
5.4
/10
Reviewed 4 week(s) ago
The room is cramped. Bathroom is so dirty. Not suitable for old people, families with children or babies. Only suitable for youngsters. Not recommended hotel to stay.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
S***a
Transit
5.8
/10
Reviewed 5 week(s) ago
The room is very dirty, not recommended for bringing children or babies, the dust is quite thick, the room also smells, the sheets look like they haven't been changed, the bathroom hasn't been cleaned, hopefully there will be lots of improvements, the staff are friendly and quite helpful
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
as
adji s.
Business
6.7
/10
Reviewed 5 week(s) ago
The bathroom door could not be closed, the door hinge was loose.... the floor was not clean and the smell of cigarette smoke was strong.... the sheets were not clean
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
I***s
Business
6.7
/10
Reviewed 7 week(s) ago
The room size is very small, there is no electrical outlet to charge your cellphone, the sliding door is difficult to open.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
A***n
8.7
/10
Reviewed 8 week(s) ago
It's okay.
It's just that the room is a bit small.
It doesn't seem to be any different from other types.
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
Eka
Transit
9.0
/10
Reviewed 9 week(s) ago
This time I found a room that was just right. It was a bit cramped. The smart TV was okay, Netflix, YouTube, and other things, and Wi-Fi was okay.... Outside the room, it was comfortable for the restaurant.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
FA
Feerzet A.
Transit
9.4
/10
Reviewed 10 week(s) ago
The room is very small and the breakfast menu is very limited.
See original
2 people find it helpful
Accommodation's Reply
23 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
NA
NASYA A. P.
6.4
/10
Reviewed 12 week(s) ago
Please change the sheets and blanket, please clean the bathroom, please don't empty the soap, add some fragrance so it doesn't smell.
See original
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important a comfortable accommodation environment is. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If you have any other needs or complaints that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager
See original
R***i
Staycation
10.0
/10
Reviewed 12 week(s) ago
Highly recommended for those of you who travel far to stop by here and let the stars explain the rest.
See original
Find this review helpful?
A***d
Leisure
8.5
/10
Reviewed 14 week(s) ago
The hotel staff was friendly and helpful at check-in.
See original
1 people find it helpful
AF
Ahmad F.
8.5
/10
Reviewed 14 week(s) ago
[Engaging opening sentence]
[Describe your stay experience]
Ambiance/Facilities: [Describe the ambiance and facilities of the hotel]
Food: [Share your thoughts on the food provided]
Staff Assistance: [Describe your experience with the hotel staff]
Highlights: [Mention the things that made your stay special]
Price: [Give your opinion on the value for the price paid]
Location: [Describe the hotel location, e.g., conveniently located near...]
Read More
Find this review helpful?
DR
Dede R.
8.5
/10
Reviewed 15 week(s) ago
The staff is friendly, but the room is a bit narrow and the water drain is also a bit clogged, otherwise it's okay 😁🙏
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Thank you for choosing our hotel. We apologize for the inconvenience caused during your stay. We will contact you immediately. We understand the importance of a comfortable stay. We will improve our maintenance procedures to provide comfortable rooms for all guests. We will work hard to fix shortcomings and provide a better guest experience in the future. Should you have any questions or complaints, please do not hesitate to contact us. We appreciate your understanding and cooperation. We look forward to welcoming you back. Thank you. Hotel Management
See original
I***n
Business
5.0
/10
Reviewed 21 week(s) ago
The bathroom is not clean, the floor is plastered.
See original
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, We appreciate the time you took to review your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important a comfortable accommodation environment is. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If you have any other needs or complaints that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager
See original
DM
Dedi M. A.
10.0
/10
Reviewed 22 week(s) ago
The hotel staff is friendly. The room is clean, access to the city is very close. Next order again
See original
Find this review helpful?
R***h
Transit
8.5
/10
Reviewed 23 week(s) ago
The room is quite comfortable but it seems like the AC in the room I stayed in was problematic because at 19° it was not cold and then when it was changed to 25° it became very cold after that it was difficult to return to normal temperature again. In addition to the AC, the bidet hose also had a slight leak but it was not too disturbing.
Read More
See original
1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manager
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s***a
8.2
/10
Reviewed 23 week(s) ago
the staff is friendly, and access there was easy yesterday
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1 people find it helpful
AR
Ahmad R.
Business
8.5
/10
Reviewed 24 week(s) ago
the place is good, the service is friendly and polite
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B***u
Business
8.2
/10
Reviewed 28 week(s) ago
The lobby is spacious and attractive, but the room is very narrow and stuffy. Cleanliness is still lacking. The AC is cold but the timer is on so it turns off every 1 hour by itself, it can't be set. Breakfast is so-so, hard rice. At 8 o'clock there was only leftovers. Helped by the smart TV with Netflix.
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1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Sir/Madam, We appreciate the time you took to provide a review of your stay at our accommodation. We apologize for any inconvenience you experienced during your stay and we appreciate your feedback. We understand how important it is to have a comfortable accommodation environment. We will improve our maintenance procedures to ensure that our rooms are always in a comfortable condition for every guest. We hope that you will give us the opportunity to correct our mistakes and provide a better stay experience in the future. If there are any other needs or concerns that we need to address, please do not hesitate to contact us again. Thank you for your patience and understanding. We look forward to welcoming you back to our accommodation in the future. Sincerely, Hotel Manage
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n***g
8.4
/10
Reviewed 28 week(s) ago
It's nice to have snacks near the city center.
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1 people find it helpful
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