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Platinum Hotel Tunjungan Surabaya
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Platinum Hotel Tunjungan Surabaya
Hotels
Preferred Partner Plus
9.2
/10
Exceptional
1,276 reviews
What Guests Say About Their Stay
Staff Friendliness (135)
Distance To City Center (121)
Room Space (120)
Variety (120)
Rachma I. L.
10.0
/ 10
This is the 2nd time staying at Hotel Platinum Tunjungan Surabaya and it is very satisfying. Initially booked for Junior Suite then got a free upgrade to Executive. This hotel is perfect for those who want to staycation in Surabaya because around the hotel there are many culinary along the way just walk. If you stay on the weekend, Sunday on the street in front there is Car Free Day. The breakfast is really good. One of the hotels with delicious and complete cuisine. Such a nice experience is a staycation here.
In the Area
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Jl. Tunjungan 11 - 21 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60275
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Platinum Hotel Tunjungan Surabaya
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What's around Platinum Hotel Tunjungan Surabaya
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Jl. Tunjungan 11 - 21 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60275
Discover More About Platinum Hotel Tunjungan Surabaya
Location
Platinum Hotel Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng.
About Platinum Hotel Tunjungan Surabaya
Whether you are planning an event or other special occasions, Platinum Hotel Tunjungan Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Platinum Hotel Tunjungan Surabaya.
Platinum Hotel Tunjungan Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Platinum Hotel Tunjungan Surabaya will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Platinum Hotel Tunjungan Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Platinum Hotel Tunjungan Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Platinum Hotel Tunjungan Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Platinum Hotel Tunjungan Surabaya is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Platinum Hotel Tunjungan Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Platinum Hotel Tunjungan Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Platinum Hotel Tunjungan Surabaya.
All facilities in Platinum Hotel Tunjungan Surabaya
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Fullboard with drinks
- Set menu dinner
- Snacks
- Snack bar
- Winery
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Newspaper in lobby
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Things to Do
- Fitness center
- Hot tub
- Massage
- Outdoor pool
- Sauna
- Spa
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Roll-in shower
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Connectivity
- INTERNATIONAL_CALL
- Internet point
- LAN Internet
- Free WiFi
- WiFi in public area (surcharge)
Transportation
- Airport transfer
- Secure parking
- Shopping center shuttle
- Valet parking
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Projector
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting
Accommodation Policy & General Information in Platinum Hotel Tunjungan Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Please contact phone number 031-99255028, before checking in, please bring an ID card such as an ID card / passport, and show the voucher to check in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Platinum Hotel Tunjungan Surabaya | 292 |
Number of floors in Platinum Hotel Tunjungan Surabaya | 22 |
Another facilities in Platinum Hotel Tunjungan Surabaya | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Platinum Hotel Tunjungan Surabaya
What are available facilities at Platinum Hotel Tunjungan Surabaya?
There are top facilites at Platinum Hotel Tunjungan Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Platinum Hotel Tunjungan Surabaya?
The standard check-in time at Platinum Hotel Tunjungan Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Platinum Hotel Tunjungan Surabaya provide breakfast?
Yes, Platinum Hotel Tunjungan Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Platinum Hotel Tunjungan Surabaya
Traveloka (1,276)
9.2
Exceptional
From 1,276 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.2
Meal
9.3
Location
9.4
Service and Facilites
9.2
People often mention about Platinum Hotel Tunjungan Surabaya
All
Staff Friendliness (121)
Room Space (115)
Variety (113)
Distance to City Center (111)
Bedroom (111)
Ambiance (109)
Taste (109)
Bathroom (107)
Hotel Area (103)
Surroundings (96)
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Traveler Reviews Platinum Hotel Tunjungan Surabaya
Number of reviews per page
20
40
Customer reviews
M***s
10.0
/10
Reviewed 2 day(s) ago
Very perfect service
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Accommodation's Reply
17 May 2025
Dear Our Valued Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for this very happy compliment. We are very happy to hear that our service meets your expectations and provides a perfect experience during your stay. Our team is always committed to providing friendly, fast, and professional service for the comfort of every guest. Your positive review is a great motivation for us to continue to improve the quality of service in the future. We hope to welcome you back soon and provide an even more special stay experience. Thank you for choosing us! Warm Regards. I wayan Agus Suartama. Room Division Manager.
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R***a
Staycation
10.0
/10
Reviewed 3 day(s) ago
Very interesting, access to the city is very close, the hotel is clean, comfortable, the food is complete
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Accommodation's Reply
17 May 2025
Dear Our Valued Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for your warm review. We are very pleased to know that you are satisfied with the cleanliness and comfort of our rooms, and enjoyed the variety of food available. The hotel's location close to the city center is indeed one of our advantages, so that guests can easily access various important places and shopping centers. Your review is an encouragement for the entire team to continue to maintain the best service standards. We hope that on your next visit, you can enjoy a more pleasant stay experience. See you again. Best regards, i wayan Agus Suartama. Room Division Manager
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MP
Mohamad P. S.
Leisure
10.0
/10
Reviewed 3 day(s) ago
It was great to stay here even though check in was at 2 and we only got the room at 3.50, but overall it was okay. The food was also delicious.
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Accommodation's Reply
15 May 2025
Dear Mr. Muhammad, Warm greetings from Platinum Tunjungan Surabaya. Thank you for your time and attention in writing a review about your stay at our place. We are very pleased to know that overall you were satisfied and mentioned that the food we served was delicious. Positive comments like this mean a lot to us and are a motivation to continue to maintain the quality of our services and facilities. We would also like to apologize for the delay in the check-in process that you experienced. We understand that waiting until almost 3:50 p.m. is certainly not ideal, especially after a trip. This situation is not the standard of service we expect, and we will use it as an evaluation material to improve our team coordination so that similar things do not happen again in the future. We really appreciate your positive attitude in continuing to provide good reviews even though you experienced obstacles. This is a reminder for us that guest trust is very important, and we are committed to continuing to improve ourselves for the comfort of you and other guests. We hope to welcome you back in the future with a smoother and more satisfying stay experience from the start. Warm regards, i wayan Agus Suartama. Room Division Manager
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R***m
Staycation
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the hotel is very clean.....
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Accommodation's Reply
15 May 2025
Dear Valued Guest, Thank you very much for the positive review that has been given regarding the experience of staying at Platinum Hotel Tunjungan Surabaya. We are very pleased to know that the friendliness of our staff and the cleanliness of the hotel can give a good impression during your visit. Friendliness and cleanliness are two things that we always prioritize in providing the best service to every guest. Your comments are a great motivation for our entire team to continue to maintain service standards and ensure that every area of the hotel is always in the best condition. We believe that guest comfort and satisfaction starts from a clean environment and a warm welcome from our staff. We greatly appreciate your trust in choosing Platinum Hotel Tunjungan Surabaya as a place to stay. Reviews like this encourage us to continue to innovate and improve the quality of service in the future. We hope to welcome you back in the near future and provide an even more memorable stay experience. Do not hesitate to contact us if you have any special needs on your next visit. Warm regards, i wayan Agus Suartama. Room Division Manager
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y***e
Business
10.0
/10
Reviewed 4 day(s) ago
The hotel is comfortable, modern facilities, elegant and luxurious and the location is very strategic because it is connected to Tunjungan Plaza, one of the largest malls in Surabaya. The check-in process was fast, and the staff were very friendly and professional.
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Accommodation's Reply
17 May 2025
Dear Our Valued Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for taking the time to share your experience with us. We are very pleased to know that the comfort of our hotel, elegant design, and modern facilities meet your expectations. Our location which is directly connected to Tunjungan Plaza is indeed one of our guests' favorites, and we are glad that it also provides added value for you. Our front office team is also proud to receive appreciation for their fast and friendly service. Reviews like this really mean a lot to us and are an encouragement to continue to maintain the best standards. We hope to welcome you back soon to create another unforgettable stay experience. Warm Regards. I wayan Agus Suartama. Room Division Manager
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AK
Aiida K.
Staycation
9.7
/10
Reviewed 4 day(s) ago
Overall, this is a recommended hotel. A city center, better vibes, friendly staff and housekeeper, and clean and fresh. But the hotel has unsoundproof rooms. Thank you for the services.
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Accommodation's Reply
17 May 2025
Dear Ms. Aiida,
Warm greetings from Platinum Hotel Tunjungan Surabaya
Thank you very much for your kind and honest feedback. We’re delighted to hear that you enjoyed our central location, welcoming atmosphere, and the friendliness of our staff and housekeeping team. It’s also great to know that the cleanliness and freshness of the hotel met your expectations.
We truly appreciate your note regarding the soundproofing of the rooms. Your input is very valuable, and we will certainly review this with our team as we continuously strive to improve our guest experience.
Thank you once again for recommending our hotel. We hope to have the pleasure of welcoming you back on your next visit.
Best Regards
I Wayan Agus Suartama
Room Division Manager
L***y
Business
8.4
/10
Reviewed 4 day(s) ago
The air conditioner was not cold at all.
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Accommodation's Reply
17 May 2025
Dear Our Valued Guest,
Warm greetings from Platinum Hotel Tunjungan Surabaya
Thank you for sharing your feedback with us. We're truly sorry to hear that the air conditioner in your room did not meet your expectations. Your comfort is very important to us, and we regret any inconvenience this may have caused during your stay.
We have addressed this issue with our engineering team to ensure it is promptly resolved and to prevent similar situations in the future.
We appreciate your comments as they help us improve, and we hope to have the opportunity to welcome you back for a better experience.
Best Regards
I Wayan Agus Suartama
Room Division Manager
L***a
10.0
/10
Reviewed 4 day(s) ago
best view.. good sports facilities
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Accommodation's Reply
17 May 2025
Dear Our Valued Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for this short but meaningful review. We are glad to know that you enjoyed the best views we have to offer and were satisfied with our sports facilities. Your review is a motivation for us to continue to maintain the quality of our services and facilities. We look forward to your next visit for an even more memorable experience! Warm Regards. I wayan Agus Suartama. Room Division Manager.
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S***a
Leisure
10.0
/10
Reviewed 5 day(s) ago
The event is crowded with groups from the whole city
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Accommodation's Reply
17 May 2025
Dear Our Valued Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for sharing such a warm impression. We are very happy to know that the event we held was so lively and was able to be enjoyed by a large group, even to the whole city! Your enthusiasm really motivates us to continue to present memorable and energetic experiences. Hopefully on the next occasion, we can welcome you and your group again with an event that is no less exciting! Warm Regards. I wayan Agus Suartama. Room Division Manager
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E***a
8.5
/10
Reviewed 5 day(s) ago
The breakfast was delicious. Yesterday it took a while for the room to be prepared but then they gave me a cake and a late checkout as compensation.
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Accommodation's Reply
15 May 2025
Dear Valued Guest. Warm greetings from Hotel Platinum Tunjungan Surabaya. Thank you very much, Ma'am, for taking the time to write a review about your stay at our place. We are very happy to know that you enjoyed the breakfast that we provide. We always try to present a delicious and varied menu in order to provide a pleasant culinary experience for each of our guests. We would also like to apologize for the delay during the check-in process. We understand that waiting for a room that is not ready can be unpleasant, especially after a tiring trip. However, we appreciate your understanding and are very happy to hear that the compensation in the form of cakes and late check-out facilities can provide additional comfort for you. Your input means a lot to us as material for evaluation and service improvement in the future. We hope to continue to improve the quality of service so that your next visit will be smoother and more enjoyable from the start. Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future, and hopefully the next experience will be even more satisfying. Warm regards, i wayan Agus Suartama. Room Division Manager.
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N***H
Staycation
9.7
/10
Reviewed 5 day(s) ago
The room is exceptional. The staff treated us so kindly even before we entered the lobby.
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Accommodation's Reply
13 May 2025
Dear Valued Guest,
Warmest greetings from Platinum Hotel Tunjungan Surabaya
Thank you very much for taking the time to share such a wonderful review. We are truly delighted to hear that you had an exceptional experience during your stay, especially regarding the quality of our rooms and the warm hospitality from our team.
It brings us great joy to know that our staff made a positive impression even before you stepped into the lobby. Providing genuine care and personalized service is at the heart of what we do, and your kind words are a great motivation for our entire team to continue delivering heartfelt hospitality.
We’re equally glad to hear that the room met your expectations and contributed to a memorable stay. We strive to ensure our guests enjoy not only comfort and cleanliness but also an atmosphere that feels welcoming and relaxing.
Your feedback truly means a lot to us, and we hope to have the opportunity to welcome you back in the near future for another seamless and pleasant experience in the heart of Surabaya.
Until then, we wish you continued happiness and safe travels.
Warmest regards,
I Wayan Agus Suartama
Room Division Manager
R***a
8.5
/10
Reviewed 5 day(s) ago
All rooms should be ready at check-in time
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Accommodation's Reply
15 May 2025
Dear Valued Guest. Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience you experienced during the check-in process, especially regarding the availability of rooms that were not fully ready at the expected time. We fully understand that after a trip, every guest certainly expects a smooth check-in process and a room that is ready to use. During high occupancy times or when previous guests have a late check-out, sometimes the room preparation time requires a little extra to remain in accordance with the cleanliness and comfort standards that we have set. However, this should not reduce your comfort. We have conveyed this to the operational team for serious attention so that in the future all rooms can be more optimally prepared at the official check-in time of 14.00 WIB. Once again, we apologize for the inconvenience, and we sincerely hope that you will continue to have a pleasant overall stay experience. We greatly hope to be able to welcome you back with better and more perfect service on your next visit. Best regards, i wayan Agus Suartama. Room Division Manager
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MS
Martuani S. S.
Leisure
10.0
/10
Reviewed 6 day(s) ago
breakfast is very varied, rooms are very clean, Persia in Tunjungan with the presence of various cafes and places to eat
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Accommodation's Reply
15 May 2025
Dear Mrs. Martuani, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for taking the time to share your experience staying with us. We are very pleased to know that you were satisfied with the cleanliness of your room, our abundant breakfast variety, and our hotel's strategic location right in the heart of Surabaya. Breakfast is one of the most important moments during your stay, and we are committed to serving a variety of menu choices that are not only delicious, but also pamper the tastes of all guests, from local Indonesian specialties to international menus. It is great to know that you enjoyed it. Room cleanliness and comfort are also our top priorities, and your appreciation is a great motivation for our housekeeping team to continue to maintain high standards. Our location right on Jalan Tunjungan is indeed an added value—close to various cafes, restaurants, and famous shopping centers such as Tunjungan Plaza. We hope that all these conveniences provide a practical and enjoyable stay experience for you. We look forward to your return visit in the future and are ready to welcome you with even better service. Warm regards, i wayan Agus Suartama. Room Division Manager
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AD
Ayu D.
9.7
/10
Reviewed 1 week(s) ago
The main recommendation is that if I go to Surabaya, I want to stay here again 💕
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Accommodation's Reply
13 May 2025
Dear Ibu Ayu, Warm greetings from Platinum Hotel Tunjungan Surabaya 💫. Thank you very much for taking the time to share your experience during your stay with us. We are very happy to read that you were satisfied and impressed to the point of wanting to come back when you visit Surabaya—that is the best compliment for us! We always strive to provide the best service, comfortable facilities, and a warm atmosphere that can make every guest feel at home. The comfort that you feel is a reflection of the hard work of our entire team, from the front office, housekeeping, to the kitchen team and other services. Your very positive review is a great motivation for us to continue to improve the quality, so that your next visit will be even more perfect. We also continue to make updates and innovations in order to provide an unforgettable stay experience, both for vacation and business trips. We look forward to welcoming Ibu Ayu back in the near future. Do not hesitate to contact us if you have any special needs during your next reservation—we will be happy to assist. See you again at Platinum Hotel Tunjungan Surabaya, a place where comfort and hospitality come together. Warm regards,. I wayan Agus Suartama. Room Division Manager
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w***i
10.0
/10
Reviewed 1 week(s) ago
Friendly service and complete facilities. In the heart of Surabaya.
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1 people find it helpful
Accommodation's Reply
10 May 2025
Dear Our Valued Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for your very positive review. We are glad to hear that you feel comfortable with the friendly service from our team and enjoy the facilities provided. Our location in the heart of Surabaya is indeed designed to make it easy for guests to reach shopping centers, culinary, and business areas. Reviews like this are a great motivation for us to continue providing the best service. We look forward to your return visit in the future! Warm Regards. I wayan Agus Suartama. Room Division Manager.
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Guest
Business
8.5
/10
Reviewed 1 week(s) ago
Only sometimes at night there is a sound like a knock on the wall.
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Accommodation's Reply
15 May 2025
Dear Valued Guest. Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you for taking the time to share your experience of staying with us. We greatly appreciate any feedback given as it greatly helps us in maintaining and improving the quality of service and comfort of the facilities we provide. We apologize for the inconvenience you experienced regarding the knocking sound at night. This is certainly not the standard of comfort we expect for our guests. We have followed up on this information with the operational team to conduct further checks to ensure that similar situations do not reoccur in the future. Platinum Hotel Tunjungan is always committed to providing a calm, safe, and comfortable atmosphere for all guests, both for business purposes and staycations with family. Your input is an important concern for us to continue to improve ourselves. We look forward to welcoming you back on your next visit with a better and more enjoyable experience. Do not hesitate to contact our team directly if you have any special needs or preferences during your next reservation. Best regards. I wayan Agus Suartama. Room Division Manager
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M***a
Business
10.0
/10
Reviewed 2 week(s) ago
Had a pleasant stay here for a business trip, easy to access and very good food.
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Accommodation's Reply
10 May 2025
Dear Our Valued Guest,
Warm greetings from Platinum Hotel Tunjungan Surabaya
Thank you so much for sharing your experience. We're truly glad to hear that your business trip stay with us was pleasant and that you enjoyed the easy access to our location as well as the quality of our food. Your comfort and satisfaction are very important to us, and it's wonderful to know we could support your trip with both convenience and great dining. We hope to have the pleasure of welcoming you back on your future visits whether for business or leisure.
Best Regards
I Wayan Agus Suartama
Room Division Manager
basmah
Staycation
10.0
/10
Reviewed 2 week(s) ago
comfortable room, clean, worth it!
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Accommodation's Reply
10 May 2025
Dear Mr. Basmah,
Warm greetings from Platinum Hotel Tunjungan Surabaya
Thank you for your kind words! We're so pleased to know that you found the room comfortable, clean, and truly worth it. Your satisfaction means a lot to us, and we're happy to have met your expectations during your stay. We look forward to welcoming you back soon for another relaxing and enjoyable experience!
Best Regards
I Wayan Agus Suartama
Room Division Manager
G***d
Staycation
9.7
/10
Reviewed 2 week(s) ago
The food is varied and the rooms are large.
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Accommodation's Reply
10 May 2025
Dear Our Valued Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you very much for taking the time to share your experience. We are very happy to hear that you enjoyed the variety of food choices and felt comfortable with the spacious room. Your satisfaction is our happiness. Hopefully we can welcome you back soon. Warm Regards. I wayan Agus Suartama. Room Division Manager
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R***t
10.0
/10
Reviewed 2 week(s) ago
Nice, clean, fragrant, neat. There are many places to hang out in Tunjungan.
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1 people find it helpful
Accommodation's Reply
03 May 2025
Dear Value Guest, Warm greetings from Platinum Hotel Tunjungan Surabaya! Thank you for your positive review. We are very pleased to know that you are satisfied with the comfort of our hotel, from the cleanliness of the room, the fragrant and neat atmosphere, to our strategic location in the heart of Surabaya. Comfort and cleanliness are indeed our top priorities, because we believe that a pleasant stay always starts with a clean, fragrant, and well-arranged room. Our housekeeping team will be very pleased to know that their hard work has paid off with appreciation from guests like you. We are also very pleased that you enjoyed the location of our hotel which is located in the legendary area of Jalan Tunjungan — the icon of Surabaya city which is now increasingly alive and filled with various interesting destinations. Starting from shopping centers such as Tunjungan Plaza, local culinary places, to historical photo spots such as Gedung Siola and the iconic pedestrian area, all can be easily reached from our hotel. Your review is truly an encouragement for our entire team to continue to provide the best service and create an unforgettable stay experience. We hope to welcome you back in the future, with an even more enjoyable experience. Thank you for choosing Platinum Hotel Tunjungan Surabaya as your place to rest. Warm Regards, I Wayan Agus Suartama. Room Division Manager
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Number of reviews per page
20
40
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