How many rooms are available at Primebiz Hotel Surabaya?

Primebiz Hotel Surabaya has 153 rooms in total.

Does Primebiz Hotel Surabaya provide parking?

Yes, Primebiz Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about Primebiz Hotel Surabaya?

Primebiz Hotel Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Primebiz Hotel Surabaya

Name: Primebiz Hotel Surabaya
Address: Jalan Gayung Kebonsari No 30, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235, Jalan Gayung Kebonsari No 30, Jawa Timur, 60235, Indonesia
Rating: 8.6

Hotels

Preferred Partner

8.6

/10

Very Good

6,010 reviews

What Guests Say About Their Stay

Staff Friendliness (211)

Room Space (202)

Bedroom (200)

Bathroom (178)

R***a

9.4

/ 10

Very clean, nice staff, and senior-friendly hotel, mostly they have a lot of space enough to bring a wheelchair, the food is good, the coffee is good, I enjoy staying here, thank you for the experience

Erland A. S.

10.0

/ 10

Overall, I had a very pleasant stay and would definitely return. I highly recommend this hotel to anyone looking for a comfortable place to stay.

I***a

9.7

/ 10

Always a pleasure to stay here. The food is delicious and varied. The bathroom is clean, especially the towels, which are white and fragrant, making you want to take a shower. The rooms are spacious. The staff is very friendly.

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Sam A.

10.0

/ 10

The staff are all friendly, especially Mas Sammy at the reception, the room is clean, the bathroom is clean, the food in the restaurant is really delicious, there are various choices, even klekikan is available... Awesome, I want to keep coming back to Primebiz just to relax...

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s***a

9.4

/ 10

The hotel staff was very friendly and helpful both at check-in and check-out. The rooms and toilets were clean, well-lit, and the room size was ample, even with a minibar.

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In the Area

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Jalan Gayung Kebonsari No 30, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Primebiz Hotel Surabaya is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Primebiz Hotel Surabaya

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Primebiz Hotel Surabaya Address: Map & Location

Jalan Gayung Kebonsari No 30, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235

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Discover More About Primebiz Hotel Surabaya

Location

Primebiz Hotel Surabaya is a hotel is located at Wonokromo.

About Primebiz Hotel Surabaya

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Primebiz Hotel Surabaya.

From business event to corporate gathering, Primebiz Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Primebiz Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Primebiz Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Primebiz Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Primebiz Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Primebiz Hotel Surabaya is the right place to stay.

All facilities in Primebiz Hotel Surabaya

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Hotel Services

Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Accessibilty

Disabled access friendly
Accessibility equipment
Accessible bathroom
Accessible parking
In-room accessibility
Wheelchair accessible

In-room Facilities

Cable TV
Desk
In-room safe
Refrigerator
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Smoking area

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Buffet breakfast

Business Facilities

Business center
Computer station
Conference room
Meeting facilities

Nearby Facilities

ATM/Banking
Grocery
Shops
Supermarket

Transportation

Secure parking
Valet parking

Things to Do

Fitness center
Massage

Connectivity

Internet point
Free WiFi

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Primebiz Hotel Surabaya

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Primebiz Hotel Surabaya	153
Number of floors in Primebiz Hotel Surabaya	12
Another facilities in Primebiz Hotel Surabaya	Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Primebiz Hotel Surabaya

What are available facilities at Primebiz Hotel Surabaya?

There are top facilites at Primebiz Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Primebiz Hotel Surabaya?

Check-in time at Primebiz Hotel Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Primebiz Hotel Surabaya provide breakfast?

Yes, Primebiz Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Primebiz Hotel Surabaya?

Primebiz Hotel Surabaya is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Primebiz Hotel Surabaya have?

Primebiz Hotel Surabaya has 12 floors.

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More Reviews from Other Guests in Primebiz Hotel Surabaya

Overall Ratings & Reviews Primebiz Hotel Surabaya

Traveloka (6,003)

Other sources (7)

8.6

Very Good

From 6,003 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Primebiz Hotel Surabaya

All

Staff Friendliness (147)

Bedroom (146)

Room Space (138)

Bathroom (128)

Hotel Area (117)

Accessibility (113)

Ambiance (108)

Distance to City Center (99)

Wifi (96)

Family Friendly (94)

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Traveler Reviews Primebiz Hotel Surabaya

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Customer reviews

i***s

Business

8.7

/10

Reviewed 1 week(s) ago

The hotel staff are friendly and smile a lot

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d***a

Business

8.5

/10

Reviewed 2 week(s) ago

comfortable, AC works well, TV is not blurry, friendly service

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IVAN M. K.

Business

9.4

/10

Reviewed 2 week(s) ago

Always a destination for overnight stays when going to Surabaya

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1 people find it helpful

I***a

Staycation

9.7

/10

Reviewed 2 week(s) ago

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Accommodation's Reply

24 Nov 2025

PrimeBiz Hotel Surabaya extends warm greetings! Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We are honored to receive such a positive feedback and look forward to welcoming you back again! 😁

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R***a

Business

8.8

/10

Reviewed 2 week(s) ago

overall everything is good, except the lack of parking lot for cars

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Accommodation's Reply

19 Nov 2025

Warm greetings from PrimeBiz Hotel Surabaya! Thank you for your stay at PrimeBiz Hotel Surabaya. It's valuable input for us to improve our service. We are looking forward welcoming you again at PrimeBiz Hotel Surabaya!

Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

This was my first time staying at Primebiz Hotel Surabaya, and I tried a three-bedroom room. It was a pleasant experience. The room was clean and quite spacious. The location is also close to activities and easy to reach in South Surabaya. Hopefully, the cleanliness will continue to be maintained...

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Accommodation's Reply

19 Nov 2025

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Verified Traveler

Business

10.0

/10

Reviewed 4 week(s) ago

Good, friendly staff, delicious varied food

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Accommodation's Reply

19 Nov 2025

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A***9

10.0

/10

Reviewed 4 week(s) ago

Clean, friendly, good facilities... It's worth the price. So far so good.

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Accommodation's Reply

19 Nov 2025

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M***u

Business

9.4

/10

Reviewed 4 week(s) ago

It was a pleasure to stay here, the price was affordable, the room was clean, comfortable, I really liked it.

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Accommodation's Reply

19 Nov 2025

Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We are delighted to receive such positive feedback. We look forward to welcoming you back on your next visit!

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Sam A.

Staycation

10.0

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

19 Nov 2025

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Hadi W.

9.4

/10

Reviewed 5 week(s) ago

The room is very comfortable and clean

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We are honored to receive such positive feedback and look forward to welcoming you back again!

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R***a

Business

8.5

/10

Reviewed 5 week(s) ago

The hotel is very comfortable, the staff are very friendly and the location is strategically close to the city, and the breakfast menu changes.

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Surabaya as your accommodation. We are honored to receive your positive review and look forward to welcoming you back!

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A***a

8.2

/10

Reviewed 5 week(s) ago

The hotel's location is quite strategic, close to government offices. The room is spacious enough for three people. It's rare for a hotel to offer a family room, but the room is not soundproof, so you can still hear sounds from the front of the room.

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We apologize for any inconvenience you experienced.

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Akhmad F.

10.0

/10

Reviewed 5 week(s) ago

A comfortable place to stay. Suitable for family vacations and business trips. Please continue to improve the facilities and service. We've been to other hotels in Surabaya many times, but we always want to return to Primebiz Hotel Surabaya. Thank you for your excellent service. Thanks Fahtar

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We are honored to receive such positive feedback and look forward to welcoming you back again!

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R***n

Business

8.8

/10

Reviewed 6 week(s) ago

The staff is friendly, but the food is less varied.

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Accommodation's Reply

04 Nov 2025

Your valuable feedback is very helpful in improving our services and products. We look forward to seeing you again!

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a***d

10.0

/10

Reviewed 6 week(s) ago

Friendly staff, comfortable and quiet.

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We are very pleased with your positive feedback. We look forward to seeing you again on your next visit!

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D***i

9.4

/10

Reviewed 6 week(s) ago

Clean hotel, fast and friendly service

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We are honored to receive such positive feedback and look forward to welcoming you back again!

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RONNI D.

9.1

/10

Reviewed 6 week(s) ago

Very good and satisfying, next time I can stop by here again.

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Surabaya as your accommodation. We are honored to receive your positive review and look forward to welcoming you back!

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KIM F.

Business

10.0

/10

Reviewed 6 week(s) ago

The staff are friendly, the rooms are very clean

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Accommodation's Reply

04 Nov 2025

Thank you for choosing PrimeBiz Hotel Surabaya as your accommodation. We are honored to receive such positive feedback and look forward to welcoming you back again!

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ARIANI

10.0

/10

Reviewed 6 week(s) ago

I'm used to staying here, it's comfortable, but the water heater isn't hot enough.

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1 people find it helpful

Accommodation's Reply

04 Nov 2025

Thank you for choosing to stay at PrimeBiz Hotel Surabaya. Your valuable feedback is very important for us to improve our services and products. We look forward to welcoming you back!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.