How many rooms are available at Ratu Mayang Garden Hotel?

Ratu Mayang Garden Hotel has 156 rooms in total.

Does Ratu Mayang Garden Hotel provide parking?

Yes, Ratu Mayang Garden Hotel provides parking. Please confirm details directly with the hotel.

Does Ratu Mayang Garden Hotel have a swimming pool?

Yes, a swimming pool is available at Ratu Mayang Garden Hotel.

What do past guests say about Ratu Mayang Garden Hotel?

Ratu Mayang Garden Hotel is well-known for its Location, Meal, Service and Facilites, as reviewed by verified Traveloka guests.

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Ratu Mayang Garden Hotel

Name: Ratu Mayang Garden Hotel
Address: Jalan Jenderal Sudirman No.11 Kec. Simpang Tiga, Bukit Raya, Pekanbaru, Riau, Indonesia, 28282, Jalan Jenderal Sudirman No.11 Kec. Simpang Tiga, Riau, 28282, Indonesia
Rating: 7.3

Hotels

7.3

/10

Pleasant

4,708 reviews

What Guests Say About Their Stay

Mhd R.

10.0

/ 10

Comfortable, safe, clean hotel, the rooms are also spacious

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yud p.

8.5

/ 10

The receptionist is friendly. The hotel is nice luxury. The pool is nice. And I am comfortable on vacation at this hotel.

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yud p.

8.5

/ 10

Good, comfortable, safe, peaceful and pleasant, the employees are friendly and kind.

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Hendri Y. A.

9.7

/ 10

The right place is really in the middle of the city, anywhere closer, the airport is also closer. Clean, comfortable, privacy is maintained. OK anyway

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Santi Santi

8.5

/ 10

Excellent service yes very satisfying and comfortable stay here.

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In the Area

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Jalan Jenderal Sudirman No.11 Kec. Simpang Tiga, Bukit Raya, Pekanbaru, Riau, Indonesia, 28282

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named Ratu Mayang Garden Ratu Mayang Garden Hotel is a hotel in a good neighborhood, which is located at Bukit Raya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Ratu Mayang Garden Hotel

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Ratu Mayang Garden Hotel Address: Map & Location

Jalan Jenderal Sudirman No.11 Kec. Simpang Tiga, Bukit Raya, Pekanbaru, Riau, Indonesia, 28282

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Discover More About Ratu Mayang Garden Hotel

note: hotel was previously named Ratu Mayang Garden

Location

Ratu Mayang Garden Hotel is a hotel in a good neighborhood, which is located at Bukit Raya.

About Ratu Mayang Garden Hotel

For you, travelers who wish to travel comfortably on a budget, Ratu Mayang Garden Hotel is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Ratu Mayang Garden Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Ratu Mayang Garden Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ratu Mayang Garden Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Ratu Mayang Garden Hotel is the right place to stay.

All facilities in Ratu Mayang Garden Hotel

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Public Facilities

Parking
Coffee shop
24-hour room service
Breakfast restaurant
WiFi in public area

General

AC
Connecting rooms
Swimming pool
Smoking area

In-room Facilities

Bathtub
Desk
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Luggage storage

Connectivity

Internet point
Free WiFi

Business Facilities

Meeting facilities
Projector

Family-friendly Facilities

Children pool

Things to Do

Outdoor pool

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Ratu Mayang Garden Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ratu Mayang Garden Hotel	156
Number of floors in Ratu Mayang Garden Hotel	3
Another facilities in Ratu Mayang Garden Hotel	Coffee shop, 24-hour room service, Breakfast restaurant, WiFi in public area, Connecting rooms

Frequently asked question in Ratu Mayang Garden Hotel

What are available facilities at Ratu Mayang Garden Hotel?

There are top facilites at Ratu Mayang Garden Hotel such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Ratu Mayang Garden Hotel?

Check-in time at Ratu Mayang Garden Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Ratu Mayang Garden Hotel provide breakfast?

Yes, Ratu Mayang Garden Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Ratu Mayang Garden Hotel?

Ratu Mayang Garden Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Ratu Mayang Garden Hotel have?

Ratu Mayang Garden Hotel has 3 floors.

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More Reviews from Other Guests in Ratu Mayang Garden Hotel

Overall Ratings & Reviews Ratu Mayang Garden Hotel

Traveloka (4,708)

7.3

Pleasant

From 4,708 reviews

Provided by travelers on

Cleanliness

7.0

Room Comfort

7.0

Meal

7.3

Location

7.7

Service and Facilites

7.2

People often mention about Ratu Mayang Garden Hotel

All

Bedroom (35)

Ambiance (32)

Bathroom (32)

Distance to City Center (29)

Staff Friendliness (23)

Hotel Area (23)

Accessibility (22)

Activity Option (21)

Wifi (18)

Room Space (14)

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Traveler Reviews Ratu Mayang Garden Hotel

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Customer reviews

Devi H.

5.0

/10

Reviewed 9 week(s) ago

Dirty, dusty room, dark, dim room, strange water flow, scary atmosphere, haunted, given the room at the end near the damaged one. In short, UNRECOMMENDED. DO NOT BOOK THIS HOTEL. VERY UNWORTHY

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5 people find it helpful

Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

The hotel staff is very friendly and the hotel atmosphere is very comfortable.

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A***a

Staycation

9.1

/10

Reviewed 11 week(s) ago

Overall, it's good for the price. The hotel's main advantage is its spacious rooms.

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1 people find it helpful

ROMI S.

6.2

/10

Reviewed 12 week(s) ago

The hotel is not well maintained, the reception service is not fast, and the room has no AC remote.

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1 people find it helpful

Fikri Y.

8.7

/10

Reviewed 14 week(s) ago

The curtains are old and worn out, not washed or replaced. The Wi-Fi doesn't work. They say it's "interrupted." The price is almost 300k, but you don't get breakfast or Wi-Fi. The hotel is big but old-fashioned. An old hotel. The only advantages are the large rooms and a large swimming pool. The room is far from clean. The refrigerator and TV don't work. The AC is still decent, but there's no remote control.

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1 people find it helpful

d***i

5.4

/10

Reviewed 14 week(s) ago

The hotel is currently under renovation, but it remains open for service. The rooms are filthy, dusty, dirty, and smelly. The bathroom smells of urine.

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1 people find it helpful

Liandi C.

5.8

/10

Reviewed 15 week(s) ago

The hotel is nice, classic but the cleanliness is beyond reason to the point that I don't dare to use the blanket and don't dare to use the toilet.

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1 people find it helpful

Y***y

5.7

/10

Reviewed 15 week(s) ago

The hotel staff was friendly and kind. The service was also good. However, the hotel's facilities and cleanliness made me check in at 7 PM and immediately check out.

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M***a

Transit

6.6

/10

Reviewed 16 week(s) ago

Old hotel, maybe it could be made more comfortable. There's a price for quality

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1 people find it helpful

i***y

Staycation

6.6

/10

Reviewed 18 week(s) ago

The moment I entered, I was already terrified. I felt uneasy because the building was old and looked like a test of courage. But I still tried to be positive until I reached my room. However, the space was a bit uncomfortable because the room was cramped. Furthermore, when I first checked in, they told me that my online payment included breakfast. Eh... the staff said there was no breakfast because the cafeteria was closed. It was ridiculous. There was no refund or anything. It was like the payment included food, so how could there be no food? It was strange. So I decided to give charity and go downstairs and return the key to check out, even though I'd only been there for 30 minutes. Overall, it was uncomfortable.

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6 people find it helpful

Guest

7.5

/10

Reviewed 18 week(s) ago

HORROR, dirty, rusty yellow water, dust, the spray makes your body itch. Honestly, the photo doesn't match the original. The mattress is just perr

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1 people find it helpful

k***l

5.7

/10

Reviewed 21 week(s) ago

the room makes you shiver, the sheets are dirty, the AC doesn't have a remote,

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3 people find it helpful

N***a

Leisure

8.8

/10

Reviewed 21 week(s) ago

It's relatively inexpensive, but when we're ready to swim, the pool is still being cleaned, while we're already in a hurry to get out. It's best to clean the pool during off-peak hours, like 1 p.m. or at night.

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r***i

6.0

/10

Reviewed 22 week(s) ago

The room was dusty as if it hadn't been cleaned, the sheets were dirty as if they hadn't been washed, the bathroom wasn't very clean, especially the drain. Please improve the quality of the room🙏🏻 Thank you

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r***i

Leisure

5.7

/10

Reviewed 22 week(s) ago

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R***y

8.5

/10

Reviewed 23 week(s) ago

nice hotel, but no blanket in the room

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Rahayu F.

5.8

/10

Reviewed 23 week(s) ago

The room was spacious but the buffet was thick with dust, there was no telephone in the room, the hotel number listed on Traveloka was unresponsive, the TV and AC remotes were missing, the bathtub was broken, the hot water tap was broken, and the refrigerator was not working.

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2 people find it helpful

Guest

8.5

/10

Reviewed 27 week(s) ago

Not pleasant from any angle.

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yud p.

10.0

/10

Reviewed 28 week(s) ago

Very satisfying service and cheap prices, friendly receptionists.

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1 people find it helpful

y***d

10.0

/10

Reviewed 28 week(s) ago

The receptionist was friendly. The service was very satisfying. The hotel was very comfortable.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.