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Ratu Mayang Garden Hotel
Hotels
7.3
/10
Pleasant
4,698 reviews
What Guests Say About Their Stay
Mhd R.
10.0
/ 10
Comfortable, safe, clean hotel, the rooms are also spacious
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yud p.
8.5
/ 10
The receptionist is friendly. The hotel is nice luxury. The pool is nice. And I am comfortable on vacation at this hotel.
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yud p.
8.5
/ 10
Good, comfortable, safe, peaceful and pleasant, the employees are friendly and kind.
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Hendri Y. A.
9.7
/ 10
The right place is really in the middle of the city, anywhere closer, the airport is also closer. Clean, comfortable, privacy is maintained. OK anyway
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Santi Santi
8.5
/ 10
Excellent service yes very satisfying and comfortable stay here.
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In the Area
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Jalan Jenderal Sudirman No.11 Kec. Simpang Tiga, Bukit Raya, Pekanbaru, Riau, Indonesia, 28282
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Ratu Mayang Garden Hotel
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Ratu Mayang Garden Hotel Address: Map & Location
Jalan Jenderal Sudirman No.11 Kec. Simpang Tiga, Bukit Raya, Pekanbaru, Riau, Indonesia, 28282
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Discover More About Ratu Mayang Garden Hotel
note: hotel was previously named Ratu Mayang Garden
Location
Ratu Mayang Garden Hotel is a hotel in a good neighborhood, which is located at Bukit Raya.
About Ratu Mayang Garden Hotel
For you, travelers who wish to travel comfortably on a budget, Ratu Mayang Garden Hotel is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Ratu Mayang Garden Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Ratu Mayang Garden Hotel provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ratu Mayang Garden Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, Ratu Mayang Garden Hotel is the right place to stay.
All facilities in Ratu Mayang Garden Hotel
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Breakfast restaurant
- WiFi in public area
General
- AC
- Connecting rooms
- Swimming pool
- Smoking area
In-room Facilities
- Bathtub
- Desk
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
Connectivity
- Internet point
- Free WiFi
Business Facilities
- Meeting facilities
- Projector
Family-friendly Facilities
- Children pool
Things to Do
- Outdoor pool
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Ratu Mayang Garden Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ratu Mayang Garden Hotel | 156 |
Number of floors in Ratu Mayang Garden Hotel | 3 |
Another facilities in Ratu Mayang Garden Hotel | Coffee shop, 24-hour room service, Breakfast restaurant, WiFi in public area, Connecting rooms |
Frequently asked question in Ratu Mayang Garden Hotel
What are available facilities at Ratu Mayang Garden Hotel?
There are top facilites at Ratu Mayang Garden Hotel such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Ratu Mayang Garden Hotel?
Check-in time at Ratu Mayang Garden Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Ratu Mayang Garden Hotel provide breakfast?
Yes, Ratu Mayang Garden Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Ratu Mayang Garden Hotel?
Ratu Mayang Garden Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Ratu Mayang Garden Hotel have?
Ratu Mayang Garden Hotel has 3 floors.
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More Reviews from Other Guests in Ratu Mayang Garden Hotel
Overall Ratings & Reviews Ratu Mayang Garden Hotel
Traveloka (4,698)
7.3
Pleasant
From 4,698 reviews
Provided by travelers on
Cleanliness
7.0
Room Comfort
7.0
Meal
7.3
Location
7.7
Service and Facilites
7.2
People often mention about Ratu Mayang Garden Hotel
All
Bedroom (35)
Ambiance (32)
Bathroom (32)
Distance to City Center (29)
Staff Friendliness (23)
Hotel Area (23)
Accessibility (22)
Activity Option (21)
Wifi (18)
Room Space (14)
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Most Recent
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Traveler Reviews Ratu Mayang Garden Hotel
Number of reviews per page
20
40
Customer reviews
DH
Devi H.
5.0
/10
Reviewed 4 week(s) ago
Dirty, dusty room, dark, dim room, strange water flow, scary atmosphere, haunted, given the room at the end near the damaged one. In short, UNRECOMMENDED. DO NOT BOOK THIS HOTEL. VERY UNWORTHY
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1 people find it helpful
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and the hotel atmosphere is very comfortable.
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Find this review helpful?
A***a
Staycation
9.1
/10
Reviewed 5 week(s) ago
Overall, it's good for the price. The hotel's main advantage is its spacious rooms.
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Find this review helpful?
RS
ROMI S.
6.2
/10
Reviewed 7 week(s) ago
The hotel is not well maintained, the reception service is not fast, and the room has no AC remote.
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Fikri Y.
8.7
/10
Reviewed 8 week(s) ago
The curtains are old and worn out, not washed or replaced. The Wi-Fi doesn't work. They say it's "interrupted." The price is almost 300k, but you don't get breakfast or Wi-Fi. The hotel is big but old-fashioned. An old hotel. The only advantages are the large rooms and a large swimming pool. The room is far from clean. The refrigerator and TV don't work. The AC is still decent, but there's no remote control.
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d***i
5.4
/10
Reviewed 9 week(s) ago
The hotel is currently under renovation, but it remains open for service. The rooms are filthy, dusty, dirty, and smelly. The bathroom smells of urine.
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Find this review helpful?
LC
Liandi C.
5.8
/10
Reviewed 9 week(s) ago
The hotel is nice, classic but the cleanliness is beyond reason to the point that I don't dare to use the blanket and don't dare to use the toilet.
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Y***y
5.7
/10
Reviewed 10 week(s) ago
The hotel staff was friendly and kind. The service was also good. However, the hotel's facilities and cleanliness made me check in at 7 PM and immediately check out.
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M***a
Transit
6.6
/10
Reviewed 10 week(s) ago
Old hotel, maybe it could be made more comfortable. There's a price for quality
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1 people find it helpful
i***y
Staycation
6.6
/10
Reviewed 12 week(s) ago
The moment I entered, I was already terrified. I felt uneasy because the building was old and looked like a test of courage. But I still tried to be positive until I reached my room. However, the space was a bit uncomfortable because the room was cramped. Furthermore, when I first checked in, they told me that my online payment included breakfast. Eh... the staff said there was no breakfast because the cafeteria was closed.
It was ridiculous. There was no refund or anything. It was like the payment included food, so how could there be no food? It was strange.
So I decided to give charity and go downstairs and return the key to check out, even though I'd only been there for 30 minutes.
Overall, it was uncomfortable.
Read More
See original
4 people find it helpful
Guest
7.5
/10
Reviewed 13 week(s) ago
HORROR, dirty, rusty yellow water, dust, the spray makes your body itch. Honestly, the photo doesn't match the original. The mattress is just perr
See original
1 people find it helpful
k***l
5.7
/10
Reviewed 15 week(s) ago
the room makes you shiver, the sheets are dirty, the AC doesn't have a remote,
See original
3 people find it helpful
N***a
Leisure
8.8
/10
Reviewed 16 week(s) ago
It's relatively inexpensive, but when we're ready to swim, the pool is still being cleaned, while we're already in a hurry to get out.
It's best to clean the pool during off-peak hours, like 1 p.m. or at night.
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Find this review helpful?
r***i
6.0
/10
Reviewed 16 week(s) ago
The room was dusty as if it hadn't been cleaned, the sheets were dirty as if they hadn't been washed, the bathroom wasn't very clean, especially the drain. Please improve the quality of the room🙏🏻 Thank you
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Find this review helpful?
r***i
Leisure
5.7
/10
Reviewed 16 week(s) ago
The room was dusty as if it hadn't been cleaned, the sheets were dirty as if they hadn't been washed, the bathroom wasn't very clean, especially the drain. Please improve the quality of the room🙏🏻 Thank you
See original
Find this review helpful?
R***y
8.5
/10
Reviewed 17 week(s) ago
nice hotel, but no blanket in the room
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Find this review helpful?
RF
Rahayu F.
5.8
/10
Reviewed 17 week(s) ago
The room was spacious but the buffet was thick with dust, there was no telephone in the room, the hotel number listed on Traveloka was unresponsive, the TV and AC remotes were missing, the bathtub was broken, the hot water tap was broken, and the refrigerator was not working.
See original
2 people find it helpful
Guest
8.5
/10
Reviewed 22 week(s) ago
Not pleasant from any angle.
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Find this review helpful?
yp
yud p.
10.0
/10
Reviewed 22 week(s) ago
Very satisfying service and cheap prices, friendly receptionists.
See original
1 people find it helpful
y***d
10.0
/10
Reviewed 22 week(s) ago
The receptionist was friendly. The service was very satisfying. The hotel was very comfortable.
See original
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Ratu Mayang Garden Hotel
Traveloka (4,698)
7.3
Pleasant
From 4,698 reviews
Provided by travelers on
Cleanliness
7.0
Room Comfort
7.0
Meal
7.3
Location
7.7
Service and Facilites
7.2
People often mention about Ratu Mayang Garden Hotel
All
Bedroom (35)
Ambiance (32)
Bathroom (32)
Distance to City Center (29)
Staff Friendliness (23)
Hotel Area (23)
Accessibility (22)
Activity Option (21)
Wifi (18)
Room Space (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Ratu Mayang Garden Hotel
Number of reviews per page
20
40
Customer reviews
DH
Devi H.
5.0
/10
Reviewed 4 week(s) ago
Dirty, dusty room, dark, dim room, strange water flow, scary atmosphere, haunted, given the room at the end near the damaged one. In short, UNRECOMMENDED. DO NOT BOOK THIS HOTEL. VERY UNWORTHY
See original
1 people find it helpful
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and the hotel atmosphere is very comfortable.
See original
Find this review helpful?
A***a
Staycation
9.1
/10
Reviewed 5 week(s) ago
Overall, it's good for the price. The hotel's main advantage is its spacious rooms.
See original
Find this review helpful?
RS
ROMI S.
6.2
/10
Reviewed 7 week(s) ago
The hotel is not well maintained, the reception service is not fast, and the room has no AC remote.
See original
Find this review helpful?
Fikri Y.
8.7
/10
Reviewed 8 week(s) ago
The curtains are old and worn out, not washed or replaced. The Wi-Fi doesn't work. They say it's "interrupted." The price is almost 300k, but you don't get breakfast or Wi-Fi. The hotel is big but old-fashioned. An old hotel. The only advantages are the large rooms and a large swimming pool. The room is far from clean. The refrigerator and TV don't work. The AC is still decent, but there's no remote control.
Read More
See original
Find this review helpful?
d***i
5.4
/10
Reviewed 9 week(s) ago
The hotel is currently under renovation, but it remains open for service. The rooms are filthy, dusty, dirty, and smelly. The bathroom smells of urine.
See original
Find this review helpful?
LC
Liandi C.
5.8
/10
Reviewed 9 week(s) ago
The hotel is nice, classic but the cleanliness is beyond reason to the point that I don't dare to use the blanket and don't dare to use the toilet.
See original
Find this review helpful?
Y***y
5.7
/10
Reviewed 10 week(s) ago
The hotel staff was friendly and kind. The service was also good. However, the hotel's facilities and cleanliness made me check in at 7 PM and immediately check out.
See original
Find this review helpful?
M***a
Transit
6.6
/10
Reviewed 10 week(s) ago
Old hotel, maybe it could be made more comfortable. There's a price for quality
See original
1 people find it helpful
i***y
Staycation
6.6
/10
Reviewed 12 week(s) ago
The moment I entered, I was already terrified. I felt uneasy because the building was old and looked like a test of courage. But I still tried to be positive until I reached my room. However, the space was a bit uncomfortable because the room was cramped. Furthermore, when I first checked in, they told me that my online payment included breakfast. Eh... the staff said there was no breakfast because the cafeteria was closed.
It was ridiculous. There was no refund or anything. It was like the payment included food, so how could there be no food? It was strange.
So I decided to give charity and go downstairs and return the key to check out, even though I'd only been there for 30 minutes.
Overall, it was uncomfortable.
Read More
See original
4 people find it helpful
Guest
7.5
/10
Reviewed 13 week(s) ago
HORROR, dirty, rusty yellow water, dust, the spray makes your body itch. Honestly, the photo doesn't match the original. The mattress is just perr
See original
1 people find it helpful
k***l
5.7
/10
Reviewed 15 week(s) ago
the room makes you shiver, the sheets are dirty, the AC doesn't have a remote,
See original
3 people find it helpful
N***a
Leisure
8.8
/10
Reviewed 16 week(s) ago
It's relatively inexpensive, but when we're ready to swim, the pool is still being cleaned, while we're already in a hurry to get out.
It's best to clean the pool during off-peak hours, like 1 p.m. or at night.
See original
Find this review helpful?
r***i
6.0
/10
Reviewed 16 week(s) ago
The room was dusty as if it hadn't been cleaned, the sheets were dirty as if they hadn't been washed, the bathroom wasn't very clean, especially the drain. Please improve the quality of the room🙏🏻 Thank you
See original
Find this review helpful?
r***i
Leisure
5.7
/10
Reviewed 16 week(s) ago
The room was dusty as if it hadn't been cleaned, the sheets were dirty as if they hadn't been washed, the bathroom wasn't very clean, especially the drain. Please improve the quality of the room🙏🏻 Thank you
See original
Find this review helpful?
R***y
8.5
/10
Reviewed 17 week(s) ago
nice hotel, but no blanket in the room
See original
Find this review helpful?
RF
Rahayu F.
5.8
/10
Reviewed 17 week(s) ago
The room was spacious but the buffet was thick with dust, there was no telephone in the room, the hotel number listed on Traveloka was unresponsive, the TV and AC remotes were missing, the bathtub was broken, the hot water tap was broken, and the refrigerator was not working.
See original
2 people find it helpful
Guest
8.5
/10
Reviewed 22 week(s) ago
Not pleasant from any angle.
See original
Find this review helpful?
yp
yud p.
10.0
/10
Reviewed 22 week(s) ago
Very satisfying service and cheap prices, friendly receptionists.
See original
1 people find it helpful
y***d
10.0
/10
Reviewed 22 week(s) ago
The receptionist was friendly. The service was very satisfying. The hotel was very comfortable.
See original
Find this review helpful?
Number of reviews per page
20
40