S Tilu Heroy Hill Resort Pangalengan Bandung RedPartner

An honest review, okay? The downsides: 1. The road to the villa is rocky, but still safe for motorbikes or cars, and it's quite far from the inn's gate/entrance. 2. When we arrived at the room, there were no tissues or drinking water. So we had to ask for them, but the staff delivered them. Only one guest received a towel, while the other two didn't get slippers. 3. The photo of the standard room doesn't match the one uploaded on Traveloka. The bed doesn't have a bed frame, and the sheets don't seem to have been changed. The woodwork is a bit dirty. One large fly entered the room, and tomcats and termites were flying around, possibly because it's close to the pine trees and tea plantations (?). 4. The bathroom is a squat toilet, not a sitting toilet, unlike the photo on Traveloka. There are small animals in the bathroom. There's hot water, but it doesn't seem to work in the bathroom. The room also seems to be shaking, the wood is a bit scary, and it might suddenly collapse. 5. The location is a bit downhill and far from the reception and the other 600,000 IDR rooms. The staff said the rooms haven't been renovated yet, and they're usually for people in transit (Perhaps Traveloka shouldn't list them yet if they want to renovate the rooms first. They could sell the 600,000 IDR rooms instead of the others). Pros: 1. The view is really nice. When you open the door, you'll see a tea plantation, pine trees, and the sunrise. It's also cool. 2. Communication with the staff via WhatsApp is easy, and they respond very quickly. The staff also cares about us. They drop us off at the main road to the motorcycle taxi base. Because we were going to Cileunca first, then back to Pasteur, the staff also dropped us off. 4. When we ordered food at the restaurant, it was delivered to our room via WhatsApp, because the restaurant was still building, they said, from where we were staying. 5. There was a dog nearby. It wasn't owned by the villa, but at night, it felt like we were being protected by the dog sleeping under our wooden room, because our room was located alone, far from the other rooms and the reception.

The place is ok, satisfied and the service is good and thank you very much for the help from the inn staff to start my car engine which broke down.