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Shangri La Jakarta
8.9
/10
Very Good
3,079 reviews
What Guests Say About Their Stay
Staff Friendliness (57)
Bedroom (57)
Family Friendly (56)
Taste (56)
S***i
9.4
/ 10
It was great & worthy stay in Shangri-La Jakarta. Room, lift, staffs, facilities, environment are all excellent. Various food are available in the hotel too. Well recommended!
D***i
10.0
/ 10
Amazing and very helpful staff, I will recommend to my colleague to stay here.
C***a
9.4
/ 10
Our family’s go-to for staycations! Great pool and so clean! In fact, everything was so clean and cared for. The staff were great as always.
D***a
10.0
/ 10
Really had a great time, surely will come back soon to have another proper family staycation.
E***a
9.4
/ 10
Shangri-La provides additional services that I did not find in other hotels, even 5-star hotels, for kids and babies. A must-visit hotel for families.
In the Area
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Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220
Main Facilities
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This accommodation offers:
Nightclub
Game room
Early check-in
Laundry service
Restaurant
Health club
Wheelchair accessible
AC
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Available Room Types in Shangri La Jakarta
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Shangri La Jakarta Address: Map & Location
Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220
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Discover More About Shangri La Jakarta
note: hotel was previously named Shangri-La Jakarta
Location
Shangri La Jakarta is located in area / city Karet Tengsin.
About Shangri La Jakarta
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri La Jakarta exclusively for you.
Shangri La Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Shangri La Jakarta.
All facilities in Shangri La Jakarta
Others
Public Facilities
- Early check-in
- Parking
- Room service
- Coffee shop
- Safety deposit box
- Restaurant
- 24-hour room service
Hotel Services
- Concierge
- Money changer
- Medical service
- Laundry service
- Tours
- 24-hour security
- 24-hour Receptionist
Food and Drinks
- Buffet breakfast
- Continental breakfast
- Nightclub
Transportation
- Car rental
- Valet parking
Things to Do
- Health club
- Massage
Nearby Facilities
- ATM/Banking
- Gift shop
General
- AC
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Game room
Accommodation Policy & General Information in Shangri La Jakarta
Important Note
Breakfast is offered to Adult only
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri La Jakarta | 619 |
Number of floors in Shangri La Jakarta | 31 |
Another facilities in Shangri La Jakarta | Early check-in, Parking, Room service, Coffee shop, Safety deposit box |
Frequently asked question in Shangri La Jakarta
What Time is Check In & Check Out at Shangri La Jakarta?
Check-in time at Shangri La Jakarta is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Shangri La Jakarta provide breakfast?
Yes, Shangri La Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Shangri La Jakarta?
Shangri La Jakarta is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Shangri La Jakarta have?
Shangri La Jakarta has 31 floors.
How many rooms are available at Shangri La Jakarta?
Shangri La Jakarta has 619 rooms in total.
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More Reviews from Other Guests in Shangri La Jakarta
Overall Ratings & Reviews Shangri La Jakarta
Traveloka (2,462)
Other sources (617)
8.9
Very Good
From 2,462 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.2
Meal
8.9
Location
9.1
Service and Facilites
9.1
People often mention about Shangri La Jakarta
All
Family Friendly (51)
Staff Friendliness (48)
Room Space (46)
Bedroom (45)
Taste (45)
Ambiance (44)
Hotel Area (43)
Bathroom (41)
Soundproof (38)
Distance to City Center (36)
Sort by
Most Recent
Format
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Traveler Reviews Shangri La Jakarta
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Business
9.4
/10
Reviewed 6 day(s) ago
Very friendly at front office, fast action, and clear explanation
Find this review helpful?
S***i
Leisure
9.4
/10
Reviewed 2 week(s) ago
It was great & worthy stay in Shangri-La Jakarta. Room, lift, staffs, facilities, environment are all excellent. Various food are available in the hotel too. Well recommended!
Find this review helpful?
a***d
Staycation
10.0
/10
Reviewed 3 week(s) ago
Very good for a staycation with family
See original
2 people find it helpful
D***i
Business
10.0
/10
Reviewed 3 week(s) ago
Amazing and very helpful staff, I will recommend to my colleague to stay here.
Find this review helpful?
Verified Traveler
Staycation
10.0
/10
Reviewed 3 week(s) ago
This is my second time staying here with my family. The hotel is old, but it's still very well-maintained, and the vibe is truly nostalgic. The breakfast is comprehensive and delicious, the staff is friendly, and the pool and gardens are beautiful. The food at the poolside cafe is a bit pricey, though overall it's okay.
See original
Find this review helpful?
Verified Traveler
Staycation
9.7
/10
Reviewed 6 week(s) ago
Good recommended hotel with a good view and friendly staff.
Find this review helpful?
E***h
Leisure
9.7
/10
Reviewed 7 week(s) ago
Highly recommended for bringing children and family
See original
Find this review helpful?
b***s
Staycation
9.1
/10
Reviewed 10 week(s) ago
For those who want to stay with family, this is the best! There is a water park, guaranteed to make the kids happy! The service is friendly and good, super helpful! I will come back again, the best family hotel so far.. The only thing missing is that they don't have a kids club, hopefully next time they can make an indoor area for the kids to play.. Complete 100/10
Read More
See original
1 people find it helpful
mP
masandi P.
8.5
/10
Reviewed 12 week(s) ago
Kids area amazing and great hospitality
1 people find it helpful
V***O
9.1
/10
Reviewed 13 week(s) ago
Staff is okay, service is okay, food is adequate, pool is okay, rooms are comfortable.
See original
3 people find it helpful
N***r
Staycation
10.0
/10
Reviewed 15 week(s) ago
our stay was wonderful. staff was very friendly, the room was clean and spacious, amazing breakfast and we had so much fun at the pool. probably need more playground area for kids/kids club, so that fun activities not just at the pool.
1 people find it helpful
B***o
10.0
/10
Reviewed 15 week(s) ago
it was amazing, my kids enjoyed the holiday.
See original
Find this review helpful?
AS
Andre S. Y.
Staycation
10.0
/10
Reviewed 15 week(s) ago
Smooth check in and check out. Happy kids
Find this review helpful?
DL
Desriani L.
Business
10.0
/10
Reviewed 17 week(s) ago
Nice and clean hotel. Staff is quite friendly. The restaurant is the most impressive with many menu choices and live cooking.
See original
1 people find it helpful
C***a
Staycation
9.4
/10
Reviewed 17 week(s) ago
Our family’s go-to for staycations! Great pool and so clean! In fact, everything was so clean and cared for. The staff were great as always.
1 people find it helpful
P***a
Staycation
9.7
/10
Reviewed 19 week(s) ago
Great hotel for staycation with family, especially with kids.
1 people find it helpful
CN
Caecilia N. A.
9.1
/10
Reviewed 20 week(s) ago
the service is really good and very friendly with kids, the service is good, the breakfast menu is also really good
See original
2 people find it helpful
Gregory J. F.
Business
9.4
/10
Reviewed 20 week(s) ago
Jennifer was especially helpful with a booking issue on check-in. I was disappointed with the driver to the airport who took a wrong turn into a traffic jam against my specific instructions and nearly made me miss my flight in the Jakarta traffic.
1 people find it helpful
D***a
10.0
/10
Reviewed 21 week(s) ago
Really had a great time, surely will come back soon to have another proper family staycation.
Find this review helpful?
A***a
Staycation
6.8
/10
Reviewed 21 week(s) ago
It was a long weekend season, the check-in counter available was around 5 but they only opened 2. When the queue starts pretty long, then they start opening another 2. The breakfast I remember here was good, but today it was not. Since it is a long weekend, the services were a little bit chaotic. My last hope is the check out experience. Hopefully it won't be chaotic as well.
Read More
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Shangri La Jakarta
Traveloka (2,462)
Other sources (617)
8.9
Very Good
From 2,462 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.2
Meal
8.9
Location
9.1
Service and Facilites
9.1
People often mention about Shangri La Jakarta
All
Family Friendly (51)
Staff Friendliness (48)
Room Space (46)
Bedroom (45)
Taste (45)
Ambiance (44)
Hotel Area (43)
Bathroom (41)
Soundproof (38)
Distance to City Center (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Shangri La Jakarta
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Business
9.4
/10
Reviewed 6 day(s) ago
Very friendly at front office, fast action, and clear explanation
Find this review helpful?
S***i
Leisure
9.4
/10
Reviewed 2 week(s) ago
It was great & worthy stay in Shangri-La Jakarta. Room, lift, staffs, facilities, environment are all excellent. Various food are available in the hotel too. Well recommended!
Find this review helpful?
a***d
Staycation
10.0
/10
Reviewed 3 week(s) ago
Very good for a staycation with family
See original
2 people find it helpful
D***i
Business
10.0
/10
Reviewed 3 week(s) ago
Amazing and very helpful staff, I will recommend to my colleague to stay here.
Find this review helpful?
Verified Traveler
Staycation
10.0
/10
Reviewed 3 week(s) ago
This is my second time staying here with my family. The hotel is old, but it's still very well-maintained, and the vibe is truly nostalgic. The breakfast is comprehensive and delicious, the staff is friendly, and the pool and gardens are beautiful. The food at the poolside cafe is a bit pricey, though overall it's okay.
See original
Find this review helpful?
Verified Traveler
Staycation
9.7
/10
Reviewed 6 week(s) ago
Good recommended hotel with a good view and friendly staff.
Find this review helpful?
E***h
Leisure
9.7
/10
Reviewed 7 week(s) ago
Highly recommended for bringing children and family
See original
Find this review helpful?
b***s
Staycation
9.1
/10
Reviewed 10 week(s) ago
For those who want to stay with family, this is the best! There is a water park, guaranteed to make the kids happy! The service is friendly and good, super helpful! I will come back again, the best family hotel so far.. The only thing missing is that they don't have a kids club, hopefully next time they can make an indoor area for the kids to play.. Complete 100/10
Read More
See original
1 people find it helpful
mP
masandi P.
8.5
/10
Reviewed 12 week(s) ago
Kids area amazing and great hospitality
1 people find it helpful
V***O
9.1
/10
Reviewed 13 week(s) ago
Staff is okay, service is okay, food is adequate, pool is okay, rooms are comfortable.
See original
3 people find it helpful
N***r
Staycation
10.0
/10
Reviewed 15 week(s) ago
our stay was wonderful. staff was very friendly, the room was clean and spacious, amazing breakfast and we had so much fun at the pool. probably need more playground area for kids/kids club, so that fun activities not just at the pool.
1 people find it helpful
B***o
10.0
/10
Reviewed 15 week(s) ago
it was amazing, my kids enjoyed the holiday.
See original
Find this review helpful?
AS
Andre S. Y.
Staycation
10.0
/10
Reviewed 15 week(s) ago
Smooth check in and check out. Happy kids
Find this review helpful?
DL
Desriani L.
Business
10.0
/10
Reviewed 17 week(s) ago
Nice and clean hotel. Staff is quite friendly. The restaurant is the most impressive with many menu choices and live cooking.
See original
1 people find it helpful
C***a
Staycation
9.4
/10
Reviewed 17 week(s) ago
Our family’s go-to for staycations! Great pool and so clean! In fact, everything was so clean and cared for. The staff were great as always.
1 people find it helpful
P***a
Staycation
9.7
/10
Reviewed 19 week(s) ago
Great hotel for staycation with family, especially with kids.
1 people find it helpful
CN
Caecilia N. A.
9.1
/10
Reviewed 20 week(s) ago
the service is really good and very friendly with kids, the service is good, the breakfast menu is also really good
See original
2 people find it helpful
Gregory J. F.
Business
9.4
/10
Reviewed 20 week(s) ago
Jennifer was especially helpful with a booking issue on check-in. I was disappointed with the driver to the airport who took a wrong turn into a traffic jam against my specific instructions and nearly made me miss my flight in the Jakarta traffic.
1 people find it helpful
D***a
10.0
/10
Reviewed 21 week(s) ago
Really had a great time, surely will come back soon to have another proper family staycation.
Find this review helpful?
A***a
Staycation
6.8
/10
Reviewed 21 week(s) ago
It was a long weekend season, the check-in counter available was around 5 but they only opened 2. When the queue starts pretty long, then they start opening another 2. The breakfast I remember here was good, but today it was not. Since it is a long weekend, the services were a little bit chaotic. My last hope is the check out experience. Hopefully it won't be chaotic as well.
Read More
Find this review helpful?
Number of reviews per page
20
40