Surya Transera Beach Hotel Pangandaran

Hotels
Preferred Partner
7.9
/10
Very Good
977 reviews

What Guests Say About Their Stay

Sunaryo K.
9.7
/ 10
Nice room with all of the facilities. Very close to the beach.
Barkah Barkah
8.8
/ 10
Comfortable hotel, and nice service. thanks for giving the check in time early
reka p. s.
8.5
/ 10
The rooms are big, close to the sea, the customer service is friendly. The point is it's really comfortable staying here.
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Agung K.
8.7
/ 10
Clean rooms, friendly service, good food.
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hariyanto
10.0
/ 10
Clean hotel, friendly service, nice breakfast. recommended for holidays.
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In the Area
See Map
Jalan Pamugaran, Desa Bulak Laut, Pantai Barat, Pangandaran, Jawa Barat, Indonesia, 46396

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Surya Pesona Beach Hotel Surya Transera Beach Hotel Pangandaran is a hotel is located at West Beach Pangandaran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Surya Transera Beach Hotel Pangandaran Address: Map & Location

Jalan Pamugaran, Desa Bulak Laut, Pantai Barat, Pangandaran, Jawa Barat, Indonesia, 46396
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Lobby Surya Transera Beach Hotel Pangandaran
Lobby 2 Surya Transera Beach Hotel Pangandaran

Discover More About Surya Transera Beach Hotel Pangandaran

note: hotel was previously named Surya Pesona Beach Hotel

Location


Surya Transera Beach Hotel Pangandaran is a hotel is located at West Beach Pangandaran.

About Surya Transera Beach Hotel Pangandaran

Have fun with various entertaining facilities for you and the whole family at Surya Transera Beach Hotel Pangandaran, a wonderful accommodation for your family holiday.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Surya Transera Beach Hotel Pangandaran.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Surya Transera Beach Hotel Pangandaran exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Surya Transera Beach Hotel Pangandaran is the right place to stay.

All facilities in Surya Transera Beach Hotel Pangandaran

Swimming Pool Surya Transera Beach Hotel Pangandaran
Swimming Pool
Functional Hall Surya Transera Beach Hotel Pangandaran
Functional Hall
Common Space Surya Transera Beach Hotel Pangandaran
Common Space
Lobby Surya Transera Beach Hotel Pangandaran
Lobby
Exterior Surya Transera Beach Hotel Pangandaran
Exterior

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area

In-room Facilities

  • Bathtub
  • Desk
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor pool

General

  • AC
  • Banquet
  • Swimming pool
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Limited parking
  • Bus/truck parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Surya Transera Beach Hotel Pangandaran

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 60,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Surya Transera Beach Hotel Pangandaran
60
Number of floors in Surya Transera Beach Hotel Pangandaran
3
Another facilities in Surya Transera Beach Hotel Pangandaran
Express check-in, Express check-out, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Surya Transera Beach Hotel Pangandaran

What are available facilities at Surya Transera Beach Hotel Pangandaran?
There are top facilites at Surya Transera Beach Hotel Pangandaran such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Surya Transera Beach Hotel Pangandaran?
Check-in time at Surya Transera Beach Hotel Pangandaran is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Surya Transera Beach Hotel Pangandaran provide breakfast?
Yes, Surya Transera Beach Hotel Pangandaran provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Surya Transera Beach Hotel Pangandaran?
Surya Transera Beach Hotel Pangandaran is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Surya Transera Beach Hotel Pangandaran have?
Surya Transera Beach Hotel Pangandaran has 3 floors.
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More Reviews from Other Guests in Surya Transera Beach Hotel Pangandaran

8.0
Very Good
From 975 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

7.9

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Traveler Reviews Surya Transera Beach Hotel Pangandaran

Number of reviews per page
20
40
Customer reviews
Profile Picture
Chandra H. P.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 188 week(s) ago
Old hotel trying to survive. Lack of staff, so it is not clean. Sandy floor, balcony like never cleaned. The air conditioner is not cold enough, the most fatal thing is that there is no water. Check out without showering and brushing your teeth. It's a shame even though the hotel is big.
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1 people find it helpful
Rizki S. I.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 188 week(s) ago
The hotel is poorly maintained. Dirty pool. The toilets are generally dirty, the water is having problems at check-in. Luckily when I checked in everything was transferred to the 1st floor. And there was a water cut while the technician fixed the clean water lines.
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puri p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 188 week(s) ago
It's fun that the room is comfortable, only room 113 has a problem with the auto lock door, it's a bit difficult. The bathroom is really nice, there is a bathtub and the hot water is very comfortable.
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Billy O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 188 week(s) ago
Order a single bed on the 2nd floor which has a twin bed on the 1st floor. There are no tissues and the room doesn't smell good, so you have to use your own perfume.
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Ayu A.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 188 week(s) ago
Tidak ada air pas pagi sampe check-out jam 10 masih tidak ada air, bahkan akhirnya toilet bersamanya banyak yang tidak disiram setelah BAB. Lawak banget, mau buang air saja harus menampung air dulu ke botol, baru bisa cebok. Cuci muka saja pakai air botol beli sendiri. Kasur kurang bersih, sampai pakai alas lagi untuk tidur, sikat gigi hanya 1, tidak ada shampoo, tidak ada sandal hotel, AC gak nyala dengan remot, repot banget deh nginep disini. Mempersulit diri. Lebih baik cari kamar yang dijual calo. Review seperti ini karena memang sudah bayar mahal tapi pengalaman meningapnya sangat buruk. Udah kayak menginap di kamar lain harga 70rb 😂 Gak lagi-lagi, sumpah, mendingan nenda aja deh, sama-sama ke toilet umum, kok.
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isro y.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 189 week(s) ago
Old hotel, the rooms are dusty & dirty, the water sometimes doesn't work. There are cobwebs, there is no lift to the 3rd floor, the advantages are that it is near the west coast of Pangandaran & the service is friendly.
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Annisyha P. C.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 189 week(s) ago
Sangat kecewa, tidak cocok untuk orang yang suka batuk-batuk akibat debu.- air kadang mati.- masuk kamar sumpek.- seprai berdebu tidak bersih (masih ada bekas noda makanan/kotor)- dibalik tempat tidur (yang merapat ke dinding) banyak debu.- shower toilet tidak bisa digunakan.- balkon kotor dan lampu malam tidak menyala, sehingga terlihat seram.- ada percikan api keluar saat menyambungkan lampu berdiri dengan saklar.- lemari berdebu dan ada sarang laba-laba.- kolan renang tidak bisa digunakan karena tidak ada air. Sangat tidak direkomendasikan.
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Yogi S. N.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 190 week(s) ago
Kurang rekomendasi, ketika sampai hotel kondisinya sangat jauh berbeda dengan yang ada di review aplikasi. Kurang terurus, sepi dan kondisi bangunan hotel bangunan lama. Untuk kamar pun kurang begitu terawat. Pintu kamar rusak. Namun pegawainya hanya 1 untuk receptionya dan ramah untungnya.
4 people find it helpful
Accommodation's Reply
30 Apr 2022
thank you for the info and input, this will be material for improvement for us in the future
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Erni E.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 194 week(s) ago
The sheets smell musty and are like mold, it looks like they haven't been in place for a long time. Not clean also the bathroom and room.
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1 people find it helpful
Accommodation's Reply
06 Apr 2022
thank you for your input for us and for staying at STBH. All suggestions and comments mean a lot to us going forward
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Lidya A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 194 week(s) ago
Dikira hotel nya bagus kaya di foto. Eh ternyata sangat buruk, kotor, berdebu dan lebih mirip hotel terbengkalai. Duuh ngeri sampe ga jadi nginep biarin lah hilang 1jt g bisa di refund daripada ga nyaman.
2 people find it helpful
Accommodation's Reply
06 Apr 2022
Thank you for your comments and will be a good consideration for us in the future.
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handy n. s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 195 week(s) ago
Dirty mattress, dislodged sower, less clean room, lots of mosquitoes.
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Accommodation's Reply
30 Mar 2022
Hello, We apologize for your inconvenience. We will implement all the input you give us to make it even better. Happy to be able to help you. Thank you for visiting Surya Transera Beach Hotel Pangandaran.
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Dinda G.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 197 week(s) ago
Not according to expectations, at that price it is quite expensive and not equivalent to existing facilities. Poor service and unfriendly staff, unable to accommodate customer complaints. The swimming pool is dirty and the water is green which in my opinion is not suitable for use. Access to the entrance door is damaged, until you have to change the key many times. When I want to sit on a chair, it turns out that the bottom is not strong enough, until when I sit down I want to fall. Room facilities such as the refrigerator is not cold, the lights are too dim, the glasses are very dirty (even though if you wash them with hot water they can be lost), the bed is not clean, there are some blood and dirty spots like not washing the pillowcases, the smell of the bathub is not suitable for use because it is rusty and dangerous for children to use, especially if you have sensitive skin. Even in the rooms, there are lots of mosquitoes and lizards in the room, the view outside is actually quite cool because there are lots of trees, but because they are not well cared for, there are lots of tall weeds. Even at night the atmosphere becomes haunted. Please upgrade again for the facilities and cleanliness, for the convenience of the customer. Don't underestimate customer feedback! If you don't want a change in the price, it's better to just reduce it, equate it with a 1-star hotel. Very disappointed, one star from me.
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+3
1 people find it helpful
Accommodation's Reply
16 Mar 2022
Thank you for your input, it means a lot for us to further improve the quality and quality of our property
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Asep F.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 197 week(s) ago
The rooms are poorly maintained and the air conditioner smells of cigarettes.
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Accommodation's Reply
16 Mar 2022
Thank you for your input for us to further improve the cleanliness of our property
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Silvie N. A. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 204 week(s) ago
The first time staying at the Surya transera hotel, I ordered 2 rooms, 1 room where the drainage was like clogged. Long time to drain the water. The air conditioner is not cold enough. There is no bathtub cover for 1 room. Hopefully it will be much better in the future.
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Accommodation's Reply
29 Jan 2022
Thank you for staying at Surya Transera, and we will make your input and suggestions as meaningful input for us to be even better
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elis n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 205 week(s) ago
In my opinion, this hotel on the west coast has quite complete and comfortable facilities at affordable rates, close to the beach. The children are happy because the hotel has a swimming pool, the rooms are clean, the bathroom has a bathtub too, hot water works, the air conditioner works, there is an electric kettle, TV, toiletries, the mattress is also comfortable, the parking area is large. A little suggestion that wifii to each room also be facilitated because yesterday using HP data it was a bit difficult to open internet access.
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Accommodation's Reply
29 Jan 2022
Thank you for entrusting us as a place to stay for Mr. Andi and his family, we are waiting for your return. Greetings always
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Dedeh S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 206 week(s) ago
The rooms are clean, the bathrooms are okay, the tap water is smooth, the AC is cold, the floor is clean, the prices are ok, the location is close to the beach. advice: keep the room clean because that's the most important thing, especially the bathroom, it must be kept clean, solar is the best.
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2 people find it helpful
Accommodation's Reply
29 Jan 2022
Thank you for trusting us, looking forward to your next visit
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Didin R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 206 week(s) ago
Old building, not maintained. The water faucet never didn't turn on, then it turned on, it was flooded. Luckily the room was moved.
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2 people find it helpful
Lukman P. T.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 208 week(s) ago
Dirty room. The sink is clogged. Dirty hotel area lacking staff.
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1 people find it helpful
Accommodation's Reply
02 Jan 2022
Thank you for staying at Surya Transera, your input means a lot to us
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Ruly Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 209 week(s) ago
Pleasant place. All of them are quite satisfied, just need to improve the service and facilities.
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Accommodation's Reply
22 Dec 2021
Thank you Mr. Ruly for staying at Surya Transera Beach Hotel Pangandaran. Awaited his return.
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risa m. d.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 212 week(s) ago
The hotel facilities are poorly maintained, until they change rooms several times because the air conditioner is hot, it's a shame even though this hotel used to be one of the best hotels in Pangandaran.
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1 people find it helpful
Accommodation's Reply
19 Nov 2021
Thank you for staying at STBH Pangandaran. Your input is very valuable for us going forward
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Number of reviews per page
20
40

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Exterior 4 Surya Transera Beach Hotel Pangandaran

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 975 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

7.9

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Surya Transera Beach Hotel Pangandaran

Number of reviews per page
20
40
Customer reviews
Profile Picture
Chandra H. P.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 188 week(s) ago
Old hotel trying to survive. Lack of staff, so it is not clean. Sandy floor, balcony like never cleaned. The air conditioner is not cold enough, the most fatal thing is that there is no water. Check out without showering and brushing your teeth. It's a shame even though the hotel is big.
Translated by Google Icon
See original
1 people find it helpful
Rizki S. I.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 188 week(s) ago
The hotel is poorly maintained. Dirty pool. The toilets are generally dirty, the water is having problems at check-in. Luckily when I checked in everything was transferred to the 1st floor. And there was a water cut while the technician fixed the clean water lines.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
puri p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 188 week(s) ago
It's fun that the room is comfortable, only room 113 has a problem with the auto lock door, it's a bit difficult. The bathroom is really nice, there is a bathtub and the hot water is very comfortable.
Translated by Google Icon
See original
Find this review helpful?
Billy O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 188 week(s) ago
Order a single bed on the 2nd floor which has a twin bed on the 1st floor. There are no tissues and the room doesn't smell good, so you have to use your own perfume.
Translated by Google Icon
See original
Find this review helpful?
Ayu A.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 188 week(s) ago
Tidak ada air pas pagi sampe check-out jam 10 masih tidak ada air, bahkan akhirnya toilet bersamanya banyak yang tidak disiram setelah BAB. Lawak banget, mau buang air saja harus menampung air dulu ke botol, baru bisa cebok. Cuci muka saja pakai air botol beli sendiri. Kasur kurang bersih, sampai pakai alas lagi untuk tidur, sikat gigi hanya 1, tidak ada shampoo, tidak ada sandal hotel, AC gak nyala dengan remot, repot banget deh nginep disini. Mempersulit diri. Lebih baik cari kamar yang dijual calo. Review seperti ini karena memang sudah bayar mahal tapi pengalaman meningapnya sangat buruk. Udah kayak menginap di kamar lain harga 70rb 😂 Gak lagi-lagi, sumpah, mendingan nenda aja deh, sama-sama ke toilet umum, kok.
Read More
Find this review helpful?
isro y.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 189 week(s) ago
Old hotel, the rooms are dusty & dirty, the water sometimes doesn't work. There are cobwebs, there is no lift to the 3rd floor, the advantages are that it is near the west coast of Pangandaran & the service is friendly.
Translated by Google Icon
See original
Find this review helpful?
Annisyha P. C.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 189 week(s) ago
Sangat kecewa, tidak cocok untuk orang yang suka batuk-batuk akibat debu.- air kadang mati.- masuk kamar sumpek.- seprai berdebu tidak bersih (masih ada bekas noda makanan/kotor)- dibalik tempat tidur (yang merapat ke dinding) banyak debu.- shower toilet tidak bisa digunakan.- balkon kotor dan lampu malam tidak menyala, sehingga terlihat seram.- ada percikan api keluar saat menyambungkan lampu berdiri dengan saklar.- lemari berdebu dan ada sarang laba-laba.- kolan renang tidak bisa digunakan karena tidak ada air. Sangat tidak direkomendasikan.
Read More
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Yogi S. N.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 190 week(s) ago
Kurang rekomendasi, ketika sampai hotel kondisinya sangat jauh berbeda dengan yang ada di review aplikasi. Kurang terurus, sepi dan kondisi bangunan hotel bangunan lama. Untuk kamar pun kurang begitu terawat. Pintu kamar rusak. Namun pegawainya hanya 1 untuk receptionya dan ramah untungnya.
4 people find it helpful
Accommodation's Reply
30 Apr 2022
thank you for the info and input, this will be material for improvement for us in the future
Translated by Google Icon
See original
Erni E.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 194 week(s) ago
The sheets smell musty and are like mold, it looks like they haven't been in place for a long time. Not clean also the bathroom and room.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 Apr 2022
thank you for your input for us and for staying at STBH. All suggestions and comments mean a lot to us going forward
Translated by Google Icon
See original
Lidya A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 194 week(s) ago
Dikira hotel nya bagus kaya di foto. Eh ternyata sangat buruk, kotor, berdebu dan lebih mirip hotel terbengkalai. Duuh ngeri sampe ga jadi nginep biarin lah hilang 1jt g bisa di refund daripada ga nyaman.
2 people find it helpful
Accommodation's Reply
06 Apr 2022
Thank you for your comments and will be a good consideration for us in the future.
Translated by Google Icon
See original
handy n. s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 195 week(s) ago
Dirty mattress, dislodged sower, less clean room, lots of mosquitoes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2022
Hello, We apologize for your inconvenience. We will implement all the input you give us to make it even better. Happy to be able to help you. Thank you for visiting Surya Transera Beach Hotel Pangandaran.
Translated by Google Icon
See original
Profile Picture
Dinda G.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 197 week(s) ago
Not according to expectations, at that price it is quite expensive and not equivalent to existing facilities. Poor service and unfriendly staff, unable to accommodate customer complaints. The swimming pool is dirty and the water is green which in my opinion is not suitable for use. Access to the entrance door is damaged, until you have to change the key many times. When I want to sit on a chair, it turns out that the bottom is not strong enough, until when I sit down I want to fall. Room facilities such as the refrigerator is not cold, the lights are too dim, the glasses are very dirty (even though if you wash them with hot water they can be lost), the bed is not clean, there are some blood and dirty spots like not washing the pillowcases, the smell of the bathub is not suitable for use because it is rusty and dangerous for children to use, especially if you have sensitive skin. Even in the rooms, there are lots of mosquitoes and lizards in the room, the view outside is actually quite cool because there are lots of trees, but because they are not well cared for, there are lots of tall weeds. Even at night the atmosphere becomes haunted. Please upgrade again for the facilities and cleanliness, for the convenience of the customer. Don't underestimate customer feedback! If you don't want a change in the price, it's better to just reduce it, equate it with a 1-star hotel. Very disappointed, one star from me.
Read More
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See original
+3
1 people find it helpful
Accommodation's Reply
16 Mar 2022
Thank you for your input, it means a lot for us to further improve the quality and quality of our property
Translated by Google Icon
See original
Profile Picture
Asep F.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 197 week(s) ago
The rooms are poorly maintained and the air conditioner smells of cigarettes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Mar 2022
Thank you for your input for us to further improve the cleanliness of our property
Translated by Google Icon
See original
Profile Picture
Silvie N. A. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 204 week(s) ago
The first time staying at the Surya transera hotel, I ordered 2 rooms, 1 room where the drainage was like clogged. Long time to drain the water. The air conditioner is not cold enough. There is no bathtub cover for 1 room. Hopefully it will be much better in the future.
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Accommodation's Reply
29 Jan 2022
Thank you for staying at Surya Transera, and we will make your input and suggestions as meaningful input for us to be even better
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elis n.
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9.7
/10
Reviewed 205 week(s) ago
In my opinion, this hotel on the west coast has quite complete and comfortable facilities at affordable rates, close to the beach. The children are happy because the hotel has a swimming pool, the rooms are clean, the bathroom has a bathtub too, hot water works, the air conditioner works, there is an electric kettle, TV, toiletries, the mattress is also comfortable, the parking area is large. A little suggestion that wifii to each room also be facilitated because yesterday using HP data it was a bit difficult to open internet access.
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Accommodation's Reply
29 Jan 2022
Thank you for entrusting us as a place to stay for Mr. Andi and his family, we are waiting for your return. Greetings always
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Dedeh S.
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8.5
/10
Reviewed 206 week(s) ago
The rooms are clean, the bathrooms are okay, the tap water is smooth, the AC is cold, the floor is clean, the prices are ok, the location is close to the beach. advice: keep the room clean because that's the most important thing, especially the bathroom, it must be kept clean, solar is the best.
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2 people find it helpful
Accommodation's Reply
29 Jan 2022
Thank you for trusting us, looking forward to your next visit
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Didin R.
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6.0
/10
Reviewed 206 week(s) ago
Old building, not maintained. The water faucet never didn't turn on, then it turned on, it was flooded. Luckily the room was moved.
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2 people find it helpful
Lukman P. T.
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5.8
/10
Reviewed 208 week(s) ago
Dirty room. The sink is clogged. Dirty hotel area lacking staff.
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1 people find it helpful
Accommodation's Reply
02 Jan 2022
Thank you for staying at Surya Transera, your input means a lot to us
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Ruly Y.
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8.5
/10
Reviewed 209 week(s) ago
Pleasant place. All of them are quite satisfied, just need to improve the service and facilities.
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Accommodation's Reply
22 Dec 2021
Thank you Mr. Ruly for staying at Surya Transera Beach Hotel Pangandaran. Awaited his return.
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risa m. d.
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6.2
/10
Reviewed 212 week(s) ago
The hotel facilities are poorly maintained, until they change rooms several times because the air conditioner is hot, it's a shame even though this hotel used to be one of the best hotels in Pangandaran.
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1 people find it helpful
Accommodation's Reply
19 Nov 2021
Thank you for staying at STBH Pangandaran. Your input is very valuable for us going forward
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