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Swiss-Belcourt Bogor
Hotels
8.4
/10
Very Good
1,004 reviews
What Guests Say About Their Stay
KARTIKA S.
10.0
/ 10
My family and I were very happy to spend New Year's Eve at Swissbel-court Bogor because the New Year's Eve activities were exciting and the children got a new experience. The room and common space facilities were also clean. It was really fun! The children want to come back for a vacation.
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Grace D.
9.7
/ 10
Worth it banget sih untuk hotel nya, family friendly, bersih, wangi, pelayan oke, jempol utk hotel Swiss belcourt Bogor. Thanks juga utk receptionist nya mba Alvia (kalau ga salah) mba nya very helpfully bgt.
KARTIKA S.
9.7
/ 10
Saya sangat suka pengalaman menginap di Swiss-Belcourt Bogor karena kolam renangnya safety untuk anak-anak. Kebetulan saya punya batita, fasilitas yang disediakan sangat aman untuk kami. Kolam renang, playground dan breakfast merupakan yang terbaik.
Tri E.
10.0
/ 10
Ah, kami sangat menikmati staycation di sini, sangat kids friendly, ada playground yang lumayan bagus, ada kids club juga, jadi nggak bosan seharian di hotel, kolam renang juga lengkap ada yang cetek & ada yang dalam, semua fasilitas berfungsi dengan baik, menu breakfast-nya sangat lengkap & enak, view-nya juga mantap makan di pinggir kolam, ada acara cooking juga buat anak-anak, nggak tau ini setiap hari atau khusus hari Minggu saja, house keeping-nya ramah-ramah, oo iya kita request sedikit dihias karena untuk wedding anniversary, dikasih cake slice & juga handuk dibentuk bebek, lumayan karena itu gratis, kalau mau yang lebih bagus berbayar 350K hehe. Sangat recommended dengan harga terjangkau dapat fasilitas seperti ini. Terima kasih Swiss bellcourt
In the Area
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Jl. Raya Baru No 1 Bukit Cimanggu City, Bogor Utara, Jawa Barat, Bogor , Indonesia, Tanah Sareal, Bogor, Jawa Barat, Indonesia, 16168
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Swiss-Belcourt Bogor
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Swiss-Belcourt Bogor Address: Map & Location
Jl. Raya Baru No 1 Bukit Cimanggu City, Bogor Utara, Jawa Barat, Bogor , Indonesia, Tanah Sareal, Bogor, Jawa Barat, Indonesia, 16168
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Discover More About Swiss-Belcourt Bogor
Location
Staying at Swiss-Belcourt Bogor is a good choice when you are visiting Tanah Sareal.
About Swiss-Belcourt Bogor
For you, travelers who wish to travel comfortably on a budget, Swiss-Belcourt Bogor is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Swiss-Belcourt Bogor provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Swiss-Belcourt Bogor, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Swiss-Belcourt Bogor is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belcourt Bogor.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belcourt Bogor exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belcourt Bogor is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Swiss-Belcourt Bogor is the right place to stay.
All facilities in Swiss-Belcourt Bogor
Swimming Pool
Functional Hall
Lobby
Exterior
Bedroom
General
- AC
- Ballroom
- Clothes dryer
- Family room
- Fireplace in lobby
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Hotel Services
- Bellhop
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
Public Facilities
- Parking
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Dining area
In-room Facilities
- Desk
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
Things to Do
- Children play area
- Massage
- Outdoor pool
Transportation
- Airport transfer
- Secure parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Swiss-Belcourt Bogor
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Late Check-out
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belcourt Bogor | 225 |
Number of floors in Swiss-Belcourt Bogor | 11 |
Another facilities in Swiss-Belcourt Bogor | Ballroom, Clothes dryer, Family room, Fireplace in lobby, Heater |
Frequently asked question in Swiss-Belcourt Bogor
What are available facilities at Swiss-Belcourt Bogor?
There are top facilites at Swiss-Belcourt Bogor such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Swiss-Belcourt Bogor?
Check-in time at Swiss-Belcourt Bogor is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Swiss-Belcourt Bogor provide breakfast?
Yes, Swiss-Belcourt Bogor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Swiss-Belcourt Bogor?
Swiss-Belcourt Bogor is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Swiss-Belcourt Bogor have?
Swiss-Belcourt Bogor has 11 floors.
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More Reviews from Other Guests in Swiss-Belcourt Bogor
Overall Ratings & Reviews Swiss-Belcourt Bogor
Traveloka (1,004)
8.4
Very Good
From 1,004 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.3
Location
8.5
Service and Facilites
8.3
People often mention about Swiss-Belcourt Bogor
All
Staff Friendliness (68)
Bedroom (67)
Ambiance (63)
Accessibility (56)
Bathroom (53)
Room Space (50)
Surroundings (48)
Family Friendly (48)
Variety (48)
Taste (47)
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Most Recent
Format
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Preferences
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Traveler Reviews Swiss-Belcourt Bogor
Number of reviews per page
20
40
Customer reviews
pt
putranesia t.
8.5
/10
Reviewed 5 day(s) ago
It is very good for the room and hospitality, but just good for the meal.
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Mr/Ms. Putranesia T,
Thank you for taking the time to share your review. We are delighted to know that you enjoyed the comfort of our room as well as the hospitality provided by our team.
We also appreciate your feedback regarding the meals. Your comments are valuable, and we will share them with our Culinary Team for evaluation to further improve the dining experience for our guests.
We look forward to welcoming you back to Swiss-Belcourt Bogor and providing an even more delightful stay on your next visit.
Warm regards,
Ernawati Haryadi
Operations Manager
pt
putranesia t.
9.3
/10
Reviewed 6 day(s) ago
over all it's good for 3 star hotel
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Ms. Putranesia T, Thank you for your review and compliments. We are delighted to know that you had a positive overall experience with us at Swiss-Belcourt Bogor. Your comments are a driving force for us to continue striving to provide the best service to all our guests. We look forward to welcoming you and your family back again soon. Best regards, Ernawati Haryadi, Operations Manager
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R***a
Staycation
9.4
/10
Reviewed 1 week(s) ago
while eating. there's only a little left on the menu.. hopefully it will get better😊
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you for your valuable review and feedback. We apologize for any inconvenience this may have caused regarding the availability of the menu during meal times. We will follow up with the relevant team to ensure that the food is replenished promptly and that there is enough food available until the end of the meal. We look forward to welcoming you back for an even better experience. Best regards, Ernawati Haryadi, Operations Manager
See original
N***y
Staycation
8.5
/10
Reviewed 1 week(s) ago
The bathroom smells so bad it's so pungent it's almost unbearable. Hopefully, this can be fixed in the future. Thank you.
See original
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Swiss-Belcourt Bogor. We apologize for the inconvenience you experienced with the bathroom. This does not meet the standards of service and cleanliness that we strive to provide. We have forwarded your comments to our Housekeeping and Engineering teams for immediate follow-up and further action. We sincerely hope to welcome you back with an even better experience on your next visit. Best regards, Ernawati Haryadi, Operations Manager
See original
SS
Sorta S. S.
Staycation
8.5
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and helpful, the food is decent, and the rooms are clean. It's quite a satisfactory place to stop and rest.
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Accommodation's Reply
22 Oct 2025
Dear Ms. Sorta, Thank you for sharing your experience with Swiss-Belcourt Bogor. We are very glad that you were impressed with the cleanliness of our rooms, the friendliness of our staff and the food we served. Your feedback is a driving force for us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back again for an even more meaningful stay. Best regards, Ernawati Haryadi, Operations Manager
See original
I***I
10.0
/10
Reviewed 1 week(s) ago
Keep hydrated because the staff always refills 2 bottles in my room.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued guest,
Thank you for your kind feedback. We’re glad to know our team took care of your needs and ensured your room amenities were well replenished. Your comment is greatly appreciated and will inspire us to keep improving our guest experience.
We look forward to welcoming you back to Swiss-Belcourt Bogor soon.
Warm regards,
Ernawati Haryadi
Operations Manager
I***I
10.0
/10
Reviewed 1 week(s) ago
Hafis and Refa cleaned my room.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued Guest,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a pleasant stay and appreciated the room cleaning service provided by Hafis and Refa. Your kind words will surely motivate our team to continue delivering excellent service.
We look forward to welcoming you back to Swiss-Belcourt Bogor in the near future.
Warm regards,
Ernawati Haryadi
Operations Manager
Y***i
Staycation
7.0
/10
Reviewed 2 week(s) ago
I've stayed here many times, but yesterday I felt uncomfortable because the swimming pool was dirty, the food menu was incomplete, but the room was comfortable.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for choosing Swiss-Belcourt Bogor and for taking the time to share your feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the swimming pool and the variety of food menu during your recent stay. Your feedback is highly appreciated and has been passed on to the relevant team for immediate improvement. We look forward to welcoming you and your family back again for an even better experience on your next visit. Best regards, Ernawati Haryadi, Operations Manager
See original
Id
Irvan d.
9.7
/10
Reviewed 2 week(s) ago
Reservations are good... no long wait for empty rooms before check-in time, can check in immediately
See original
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Accommodation's Reply
17 Oct 2025
Dear Mr. Irwan D, Thank you for your positive review. We are pleased to know that the booking and check-in process was smooth and comfortable for you. We hope that this positive experience will make Swiss-Belcourt Bogor your first choice for future stays. Best regards, Ernawati Haryadi, Operations Manager
See original
Verified Traveler
9.7
/10
Reviewed 3 week(s) ago
Staff Assistance: Friendly receptionist.
Price: Reasonable.
Location: Quite strategic.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for sharing your experience with us regarding your stay at Swiss-Belcourt Bogor. We are delighted that you enjoyed our friendly staff and our excellent location. Your feedback is very important to us as we strive to maintain high quality service and provide the best possible experience to all our guests. We look forward to welcoming you back soon. Best regards, Ernawati Haryadi, Operations Manager
See original
YI
Yessy I. F.
10.0
/10
Reviewed 3 week(s) ago
The hotel is excellent, perfect for families and small children. It's excellent. Continued success, Swiss Belcourt Bogor.
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Accommodation's Reply
15 Oct 2025
Dear Yessy i f, thank you for your positive review and support. We are glad you and your family had a comfortable and enjoyable stay at Swiss-Belcourt Bogor. We hope you and your family will have another wonderful experience like this in the future. Sincerely, Ernawati Hariadi, Operations Manager
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Sustia N.
9.7
/10
Reviewed 3 week(s) ago
Worth it, nice experience. Will be right back.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr/Ms. Sustia N,
Thank you for sharing your positive feedback. We’re delighted to know that you had a pleasant and worthwhile experience during your stay with us.
We truly appreciate your kind words and look forward to welcoming you back to Swiss-Belcourt Bogor in the near future.
Warm regards,
Ernawati Haryadi
Operations Manager
R***n
9.7
/10
Reviewed 3 week(s) ago
The service and cleanliness were quite good. It could be a good choice for a return stay with your family.
See original
2 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the service and cleanliness we maintain at Swiss-Belcourt Bogor. We look forward to welcoming you and your family back on your next visit for an even more memorable stay. Best regards, Ernawati Haryadi, Operations Manager
See original
sa
siti a.
Leisure
8.7
/10
Reviewed 3 week(s) ago
Disappointed with the reception team. At the beginning of CI, there was no bellboy to help. During CO, there was no bellboy/security guard to help load luggage into the car. And the receptionist service was unhelpful, lacking communication, leaving us to ask the receptionist before being informed.
The parking lot is also cramped.
But the food is varied. The kids' fun program is okay, making the kids happy.
Read More
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Accommodation's Reply
09 Oct 2025
Dear Mr./Ms. Siti A, Thank you for taking the time to share your experience during your stay at Swiss-Belcourt Bogor. We apologize for any inconvenience you experienced regarding the service at the Front Office area and the availability of assistance from the bellboy and security team. This certainly fell short of our expected service standards. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in terms of communication, coordination, and responsiveness to guest needs. We are also pleased to know that you enjoyed the variety of food we served and the fun kids' activities that kept the children happy. We hope to have the opportunity to welcome you and your family back for an even better experience in the future. Best regards, Ernawati Haryadi, Operations Manager
See original
Ach Z. A. P. P.
Staycation
8.5
/10
Reviewed 4 week(s) ago
Very friendly service and the hotel location is very close to the city center
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. Ach Z. A. P. P., Thank you for sharing your positive experience at Swiss-Belcourt Bogor. We are pleased to hear that our team's friendly service and the hotel's strategic location provided a comfortable stay. We look forward to welcoming you back for an even more memorable experience. Best regards, Ernawati Haryadi, Operations Manager.
See original
LL
Linda L.
Staycation
8.7
/10
Reviewed 5 week(s) ago
Actually the hotel is good because it is close to the place I was going to and in the city center, I'm just sorry when I wanted to borrow a plate but they sent me a plastic bowl instead hheee this is the first time I've stayed at a hotel, I called to borrow a plate and they sent me a plastic bowl... next time don't do that, the staff facilities need to be improved..
Read More
See original
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. Linda L., Thank you for taking the time to share your experience at Swiss-Belcourt Bogor. We are pleased to hear that our hotel's location met your needs, being in the city center. We also apologize for any inconvenience caused by the unsuitable facilities requested. This feedback is important for us to consider as we strive to improve our staff coordination and service going forward. We hope to welcome you back for an even better experience in the future. Best regards, Ernawati Haryadi, Operations Manager
See original
D***o
Staycation
9.1
/10
Reviewed 5 week(s) ago
All services and facilities are good, but the parking is limited so when full you need to park outside the hotel with no warranty on the security
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Valued Guest,
Thank you for sharing your feedback regarding your recent stay at Swiss-Belcourt Bogor. We are delighted to hear that you found our services and facilities to be satisfying.
We sincerely apologize for the inconvenience related to our parking area. As our parking space is limited, during peak occupancy guests may be required to park outside the hotel premises, where unfortunately we are unable to guarantee security. We truly appreciate your understanding on this matter.
Your feedback is very valuable and will be taken into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back for a more seamless stay in the future.
Warm regards,
Ernawati Haryadi
Operations Manager
A***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and very helpful.
See original
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Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you very much for your positive review. We are delighted to hear that the friendliness and helpfulness of our team made your stay more enjoyable. We hope to welcome you back with the same warm and memorable service. Best regards, Ernawati Haryadi, Operations Manager
See original
u
ulanagustine
Leisure
8.5
/10
Reviewed 5 week(s) ago
Good place, staff, and ambiance
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mr/Ms. Ulanagustine,
Thank you for your kind review!
We’re delighted to know that you enjoyed the place, our staff, and the ambience. Your feedback truly motivates us to keep providing the best service for all our guests.
We look forward to welcoming you again at Swiss-Belcourt Bogor.
Warm regards,
Ernawati Haryadi
Operations Manager
A***a
8.5
/10
Reviewed 5 week(s) ago
Comfortable, spacious room, cold AC.
See original
1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Guest, Thank you for sharing your positive review regarding the comfort of our room. We are pleased to know that you were satisfied with the facilities provided. We look forward to welcoming you back for another enjoyable stay. Best regards, Ernawati Haryadi, Operations Manager
See original
Number of reviews per page
20
40
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Overall Ratings & Reviews Swiss-Belcourt Bogor
Traveloka (1,004)
8.4
Very Good
From 1,004 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.3
Location
8.5
Service and Facilites
8.3
People often mention about Swiss-Belcourt Bogor
All
Staff Friendliness (68)
Bedroom (67)
Ambiance (63)
Accessibility (56)
Bathroom (53)
Room Space (50)
Surroundings (48)
Family Friendly (48)
Variety (48)
Taste (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Swiss-Belcourt Bogor
Number of reviews per page
20
40
Customer reviews
pt
putranesia t.
8.5
/10
Reviewed 5 day(s) ago
It is very good for the room and hospitality, but just good for the meal.
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Mr/Ms. Putranesia T,
Thank you for taking the time to share your review. We are delighted to know that you enjoyed the comfort of our room as well as the hospitality provided by our team.
We also appreciate your feedback regarding the meals. Your comments are valuable, and we will share them with our Culinary Team for evaluation to further improve the dining experience for our guests.
We look forward to welcoming you back to Swiss-Belcourt Bogor and providing an even more delightful stay on your next visit.
Warm regards,
Ernawati Haryadi
Operations Manager
pt
putranesia t.
9.3
/10
Reviewed 6 day(s) ago
over all it's good for 3 star hotel
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Ms. Putranesia T, Thank you for your review and compliments. We are delighted to know that you had a positive overall experience with us at Swiss-Belcourt Bogor. Your comments are a driving force for us to continue striving to provide the best service to all our guests. We look forward to welcoming you and your family back again soon. Best regards, Ernawati Haryadi, Operations Manager
See original
R***a
Staycation
9.4
/10
Reviewed 1 week(s) ago
while eating. there's only a little left on the menu.. hopefully it will get better😊
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you for your valuable review and feedback. We apologize for any inconvenience this may have caused regarding the availability of the menu during meal times. We will follow up with the relevant team to ensure that the food is replenished promptly and that there is enough food available until the end of the meal. We look forward to welcoming you back for an even better experience. Best regards, Ernawati Haryadi, Operations Manager
See original
N***y
Staycation
8.5
/10
Reviewed 1 week(s) ago
The bathroom smells so bad it's so pungent it's almost unbearable. Hopefully, this can be fixed in the future. Thank you.
See original
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Swiss-Belcourt Bogor. We apologize for the inconvenience you experienced with the bathroom. This does not meet the standards of service and cleanliness that we strive to provide. We have forwarded your comments to our Housekeeping and Engineering teams for immediate follow-up and further action. We sincerely hope to welcome you back with an even better experience on your next visit. Best regards, Ernawati Haryadi, Operations Manager
See original
SS
Sorta S. S.
Staycation
8.5
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and helpful, the food is decent, and the rooms are clean. It's quite a satisfactory place to stop and rest.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Ms. Sorta, Thank you for sharing your experience with Swiss-Belcourt Bogor. We are very glad that you were impressed with the cleanliness of our rooms, the friendliness of our staff and the food we served. Your feedback is a driving force for us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back again for an even more meaningful stay. Best regards, Ernawati Haryadi, Operations Manager
See original
I***I
10.0
/10
Reviewed 1 week(s) ago
Keep hydrated because the staff always refills 2 bottles in my room.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued guest,
Thank you for your kind feedback. We’re glad to know our team took care of your needs and ensured your room amenities were well replenished. Your comment is greatly appreciated and will inspire us to keep improving our guest experience.
We look forward to welcoming you back to Swiss-Belcourt Bogor soon.
Warm regards,
Ernawati Haryadi
Operations Manager
I***I
10.0
/10
Reviewed 1 week(s) ago
Hafis and Refa cleaned my room.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued Guest,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a pleasant stay and appreciated the room cleaning service provided by Hafis and Refa. Your kind words will surely motivate our team to continue delivering excellent service.
We look forward to welcoming you back to Swiss-Belcourt Bogor in the near future.
Warm regards,
Ernawati Haryadi
Operations Manager
Y***i
Staycation
7.0
/10
Reviewed 2 week(s) ago
I've stayed here many times, but yesterday I felt uncomfortable because the swimming pool was dirty, the food menu was incomplete, but the room was comfortable.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for choosing Swiss-Belcourt Bogor and for taking the time to share your feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the swimming pool and the variety of food menu during your recent stay. Your feedback is highly appreciated and has been passed on to the relevant team for immediate improvement. We look forward to welcoming you and your family back again for an even better experience on your next visit. Best regards, Ernawati Haryadi, Operations Manager
See original
Id
Irvan d.
9.7
/10
Reviewed 2 week(s) ago
Reservations are good... no long wait for empty rooms before check-in time, can check in immediately
See original
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Dear Mr. Irwan D, Thank you for your positive review. We are pleased to know that the booking and check-in process was smooth and comfortable for you. We hope that this positive experience will make Swiss-Belcourt Bogor your first choice for future stays. Best regards, Ernawati Haryadi, Operations Manager
See original
Verified Traveler
9.7
/10
Reviewed 3 week(s) ago
Staff Assistance: Friendly receptionist.
Price: Reasonable.
Location: Quite strategic.
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for sharing your experience with us regarding your stay at Swiss-Belcourt Bogor. We are delighted that you enjoyed our friendly staff and our excellent location. Your feedback is very important to us as we strive to maintain high quality service and provide the best possible experience to all our guests. We look forward to welcoming you back soon. Best regards, Ernawati Haryadi, Operations Manager
See original
YI
Yessy I. F.
10.0
/10
Reviewed 3 week(s) ago
The hotel is excellent, perfect for families and small children. It's excellent. Continued success, Swiss Belcourt Bogor.
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Accommodation's Reply
15 Oct 2025
Dear Yessy i f, thank you for your positive review and support. We are glad you and your family had a comfortable and enjoyable stay at Swiss-Belcourt Bogor. We hope you and your family will have another wonderful experience like this in the future. Sincerely, Ernawati Hariadi, Operations Manager
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Sustia N.
9.7
/10
Reviewed 3 week(s) ago
Worth it, nice experience. Will be right back.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr/Ms. Sustia N,
Thank you for sharing your positive feedback. We’re delighted to know that you had a pleasant and worthwhile experience during your stay with us.
We truly appreciate your kind words and look forward to welcoming you back to Swiss-Belcourt Bogor in the near future.
Warm regards,
Ernawati Haryadi
Operations Manager
R***n
9.7
/10
Reviewed 3 week(s) ago
The service and cleanliness were quite good. It could be a good choice for a return stay with your family.
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2 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the service and cleanliness we maintain at Swiss-Belcourt Bogor. We look forward to welcoming you and your family back on your next visit for an even more memorable stay. Best regards, Ernawati Haryadi, Operations Manager
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sa
siti a.
Leisure
8.7
/10
Reviewed 3 week(s) ago
Disappointed with the reception team. At the beginning of CI, there was no bellboy to help. During CO, there was no bellboy/security guard to help load luggage into the car. And the receptionist service was unhelpful, lacking communication, leaving us to ask the receptionist before being informed.
The parking lot is also cramped.
But the food is varied. The kids' fun program is okay, making the kids happy.
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Accommodation's Reply
09 Oct 2025
Dear Mr./Ms. Siti A, Thank you for taking the time to share your experience during your stay at Swiss-Belcourt Bogor. We apologize for any inconvenience you experienced regarding the service at the Front Office area and the availability of assistance from the bellboy and security team. This certainly fell short of our expected service standards. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in terms of communication, coordination, and responsiveness to guest needs. We are also pleased to know that you enjoyed the variety of food we served and the fun kids' activities that kept the children happy. We hope to have the opportunity to welcome you and your family back for an even better experience in the future. Best regards, Ernawati Haryadi, Operations Manager
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Ach Z. A. P. P.
Staycation
8.5
/10
Reviewed 4 week(s) ago
Very friendly service and the hotel location is very close to the city center
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. Ach Z. A. P. P., Thank you for sharing your positive experience at Swiss-Belcourt Bogor. We are pleased to hear that our team's friendly service and the hotel's strategic location provided a comfortable stay. We look forward to welcoming you back for an even more memorable experience. Best regards, Ernawati Haryadi, Operations Manager.
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LL
Linda L.
Staycation
8.7
/10
Reviewed 5 week(s) ago
Actually the hotel is good because it is close to the place I was going to and in the city center, I'm just sorry when I wanted to borrow a plate but they sent me a plastic bowl instead hheee this is the first time I've stayed at a hotel, I called to borrow a plate and they sent me a plastic bowl... next time don't do that, the staff facilities need to be improved..
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Accommodation's Reply
02 Oct 2025
Dear Mr./Ms. Linda L., Thank you for taking the time to share your experience at Swiss-Belcourt Bogor. We are pleased to hear that our hotel's location met your needs, being in the city center. We also apologize for any inconvenience caused by the unsuitable facilities requested. This feedback is important for us to consider as we strive to improve our staff coordination and service going forward. We hope to welcome you back for an even better experience in the future. Best regards, Ernawati Haryadi, Operations Manager
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D***o
Staycation
9.1
/10
Reviewed 5 week(s) ago
All services and facilities are good, but the parking is limited so when full you need to park outside the hotel with no warranty on the security
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Valued Guest,
Thank you for sharing your feedback regarding your recent stay at Swiss-Belcourt Bogor. We are delighted to hear that you found our services and facilities to be satisfying.
We sincerely apologize for the inconvenience related to our parking area. As our parking space is limited, during peak occupancy guests may be required to park outside the hotel premises, where unfortunately we are unable to guarantee security. We truly appreciate your understanding on this matter.
Your feedback is very valuable and will be taken into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back for a more seamless stay in the future.
Warm regards,
Ernawati Haryadi
Operations Manager
A***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and very helpful.
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Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you very much for your positive review. We are delighted to hear that the friendliness and helpfulness of our team made your stay more enjoyable. We hope to welcome you back with the same warm and memorable service. Best regards, Ernawati Haryadi, Operations Manager
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u
ulanagustine
Leisure
8.5
/10
Reviewed 5 week(s) ago
Good place, staff, and ambiance
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mr/Ms. Ulanagustine,
Thank you for your kind review!
We’re delighted to know that you enjoyed the place, our staff, and the ambience. Your feedback truly motivates us to keep providing the best service for all our guests.
We look forward to welcoming you again at Swiss-Belcourt Bogor.
Warm regards,
Ernawati Haryadi
Operations Manager
A***a
8.5
/10
Reviewed 5 week(s) ago
Comfortable, spacious room, cold AC.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Guest, Thank you for sharing your positive review regarding the comfort of our room. We are pleased to know that you were satisfied with the facilities provided. We look forward to welcoming you back for another enjoyable stay. Best regards, Ernawati Haryadi, Operations Manager
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