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Swiss-Belhotel Pondok Indah
Hotels
Preferred Partner Plus
8.5
/10
Very Good
4,768 reviews
What Guests Say About Their Stay
Room Space (87)
Bedroom (87)
Staff Friendliness (85)
Accessibility (74)
Ani K.
8.5
/ 10
Ambiance/Facilities:
The hotel had a modern yet cozy feel. The lobby was spacious and clean, and the room was comfortable with good lighting and amenities. Everything worked well, and the cleanliness was top-notch.
Food:
I was lucky to get a free dinner during my stay, and it exceeded expectations! The buffet had a wide variety of tasty dishes, and everything was fresh and flavorful. A great bonus was getting to enjoy it while watching a live performance by J-Rocks, which made the evening unforgettable.
Staff Assistance:
The staff were polite, attentive, and quick to assist with anything I needed. They were well-organized during the dinner event and made sure all guests were comfortable.
Highlights:
The free dinner and live J-Rocks performance were the absolute highlights of my stay. It felt like more than just a hotel — it was an experience.
Price:
Definitely worth the price, especially considering the complimentary dinner and entertainment.
Location:
Conveniently located with easy access to nearby restaurants, shops, and transport options. Great for both leisure and business stays.
Nurina
9.4
/ 10
I was in Family Room. Overall satisfying. Rooms are clean and surprisingly huge! Air Con took a while to get cold. Pool has shallow one for kids. Breakfast OK. Staff are friendly. They have bellboys standby. The only disappointing thing is the check-in process took forever.
Gemala W.
8.8
/ 10
Very recommended for family staycation. Spacious rooms (we booked the family 2 bedroom twin which came with 2 bathrooms and 3 tv) and prime location (so many tempting food delivery options).. The only downside was we came during lebaran holiday so it was a very slow check in process and very crowded breakfast area.
Alexandra Z. F.
10.0
/ 10
The room was so cozy, clean, the food was great, let me just say if I could give ten ⭐️ to rate how comfy it was, I would give it all😆 Needless to say, it was worth every penny 🙏🏻
Sherly R. A.
9.7
/ 10
I have stayed for workcation. spacious room (grand deluxe) and quite ambience so I can focus on my work. friendly staff especially the follow the health protocol.
In the Area
See Map
Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Swiss-Belhotel Pondok Indah
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Swiss-Belhotel Pondok Indah Address: Map & Location
Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
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Discover More About Swiss-Belhotel Pondok Indah
Location
Swiss-Belhotel Pondok Indah is located in area / city Pondok Indah.
About Swiss-Belhotel Pondok Indah
From business event to corporate gathering, Swiss-Belhotel Pondok Indah provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Swiss-Belhotel Pondok Indah, a wonderful accommodation for your family holiday.
This hotel is an ideal choice for you, novice to professional golfers.
If you plan to have a long-term stay, staying at Swiss-Belhotel Pondok Indah is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belhotel Pondok Indah exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belhotel Pondok Indah is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Swiss-Belhotel Pondok Indah.
All facilities in Swiss-Belhotel Pondok Indah
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Brunch
- Buffet dinner
- Buffet lunch
- Dining area
- Set menu dinner
- Set menu lunch
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
- Wedding service
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Barbecue
- Fitness center
- Massage
- Outdoor pool
- Spa
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Transportation
- Area shuttle
- Area shuttle with surcharge
- Car rental
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Swiss-Belhotel Pondok Indah
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity. For Family, 2 Bed Room Suite includes breakfast is only cover buffet breakfast for 2 (two) persons. An additional charge will be applied for the third person.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belhotel Pondok Indah | 159 |
Number of floors in Swiss-Belhotel Pondok Indah | 9 |
Another facilities in Swiss-Belhotel Pondok Indah | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Swiss-Belhotel Pondok Indah
What are available facilities at Swiss-Belhotel Pondok Indah?
There are top facilites at Swiss-Belhotel Pondok Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Swiss-Belhotel Pondok Indah?
Check-in time at Swiss-Belhotel Pondok Indah is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Swiss-Belhotel Pondok Indah provide breakfast?
Yes, Swiss-Belhotel Pondok Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Swiss-Belhotel Pondok Indah?
Swiss-Belhotel Pondok Indah is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Swiss-Belhotel Pondok Indah have?
Swiss-Belhotel Pondok Indah has 9 floors.
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More Reviews from Other Guests in Swiss-Belhotel Pondok Indah
Overall Ratings & Reviews Swiss-Belhotel Pondok Indah
Traveloka (4,620)
Other sources (148)
8.5
Very Good
From 4,620 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.4
Location
8.6
Service and Facilites
8.4
People often mention about Swiss-Belhotel Pondok Indah
All
Staff Friendliness (67)
Accessibility (61)
Room Space (60)
Bedroom (60)
Ambiance (58)
Surroundings (55)
Distance to City Center (54)
Bathroom (54)
Hotel Area (51)
Taste (47)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Swiss-Belhotel Pondok Indah
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, clean and spacious rooms, lots of variety in breakfast, easy access to everywhere.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
See original
Rh
Rahmah h.
Leisure
10.0
/10
Reviewed 2 week(s) ago
It's good and cool at Swiss-Belhotel Pondok Indah
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Ms. Rahmah H, Thank you for choosing us as your accommodation. We are very grateful for your visit and hope you have a wonderful experience here. Best regards, Dediq Abdullah, General Manager
See original
Verified Traveler
9.7
/10
Reviewed 2 week(s) ago
Everything's great.. Except for soundproof in th room... Noisy traficc from outside hear so loud...
2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest,
We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs.
Kind regards,
Dedik Abdillah
General Manager
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Friendly hotel staff, spacious rooms and clean and cool hotel area
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
See original
D***z
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, clean hotel, friendly service
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you and we are very glad that you chose our hotel! We hope you felt at home and comfortable during your stay. Thank you for your kind words and we hope to serve you again soon. Best regards, Dediq Abdullah, General Manager
See original
D***a
10.0
/10
Reviewed 4 week(s) ago
Location, food, service and cleanliness are all excellent.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
See original
D***i
Transit
8.8
/10
Reviewed 4 week(s) ago
All good, service ok, location is also strategic.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Valued Guest,
We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience.
Kind regards,
Dedik Abdillah
General Manager
A***i
7.5
/10
Reviewed 6 week(s) ago
The AC is not cold, the other small rooms are okay.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Valued Guest, We sincerely apologize for any inconvenience you experienced during your stay. We hope that, despite this, you still found comfort with us. We are committed to ensuring your next visit is even more comfortable and satisfying. Best regards, Dedik Abdillah, General Manager.
See original
P***i
10.0
/10
Reviewed 6 week(s) ago
Worth it and strategic location, very good service, helpful 🫶🏻
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Valued Guest,
We really appreciate your recommending our hotel! We're delighted to hear that you enjoyed your stay, and our staff thoroughly enjoyed taking care of your needs.
Kind regards,
Dedik Abdillah
General Manager
C***a
10.0
/10
Reviewed 7 week(s) ago
Friendly service, very comfortable rooms, very satisfying stay here
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
See original
H***s
Staycation
10.0
/10
Reviewed 9 week(s) ago
Close access to the mall, nice atmosphere and friendly staff.
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit! Best regards, Dedik Abdillah, General Manager.
See original
A***i
8.4
/10
Reviewed 10 week(s) ago
The room & bed was huge. The location is perfect (near mall, hospital, train station, restaurants). However the carpet & bathroom was pretty dirty
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Valued Guest,
We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs.
Kind regards,
Dedik Abdillah
General Manager
A***i
8.4
/10
Reviewed 10 week(s) ago
For price wise, this hotel is recommended. Huge room & bed, great location, and staff service was good. However for cleanliness, it needs to be improved. The carpet & bathroom was pretty dirty
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Valued Guest,
We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs.
Kind regards,
Dedik Abdillah
General Manager
KP
Kuncoro P. R.
Staycation
10.0
/10
Reviewed 11 week(s) ago
All good, recommended. Friendly staff.
See original
1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Kuncoro P.R., Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit. Best regards, Dedik Abdillah, General Manager.
See original
C***s
7.8
/10
Reviewed 12 week(s) ago
The staff have sour faces and rarely smile. The staff are also not at all helpful when solving problems. It seems more like they are trying to chase you away from the way the staff talk.
See original
2 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Valued Guest, We are truly sorry for your experience. We hope that, despite this, you can still find some comfort with us. We are committed to ensuring your next visit is even more comfortable and satisfying. Please register as a member and enjoy discounts of up to 35% and other privileges for your next stay. Best regards, Dedik Abdillah, General Manager.
See original
SJ
Sandra J. L.
Staycation
9.4
/10
Reviewed 12 week(s) ago
Staffs are friendly and very helpful.
Find this review helpful?
Accommodation's Reply
16 Aug 2025
Dear Sandra J. L,
We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience.
Kind regards,
Dedik Abdillah
General Manager
RS
RAFIKA S.
Staycation
10.0
/10
Reviewed 12 week(s) ago
The location is really good, close to restaurants, so lunch and dinner are not a hassle, if you want to go a little further you can go to PIM
See original
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Accommodation's Reply
16 Aug 2025
Dear Rafika S, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit. Best regards, Dedik Abdillah, General Manager.
See original
S***T
Staycation
10.0
/10
Reviewed 12 week(s) ago
It was an excellent stay for me and my family.
Find this review helpful?
Accommodation's Reply
16 Aug 2025
Dear Valued Guest,
Thank you for your review! We're so glad you chose Swiss-Belhotel Pondok Indah. We truly enjoyed having you and look forward to welcoming you back for another exceptional stay.
Kind regards,
Dedik Abdillah
General Manager
F***y
Business
9.1
/10
Reviewed 13 week(s) ago
The staff was incredibly helpful. They helped us with everything, making our activities feel easier.
See original
Find this review helpful?
Accommodation's Reply
03 Aug 2025
Dear Valued Guest, Thank you for choosing us as your accommodation. We greatly appreciate your visit and hope you had a wonderful experience here. We look forward to serving you again soon. Sincerely, Dedik Abdillah, General Manager.
See original
F***s
Staycation
10.0
/10
Reviewed 14 week(s) ago
What I really like most is the friendliness of the staff here. They were also very helpful with room requests.
See original
1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. Best regards, Dedik Abdillah, General Manager.
See original
Number of reviews per page
20
40
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Overall Ratings & Reviews Swiss-Belhotel Pondok Indah
Traveloka (4,620)
Other sources (148)
8.5
Very Good
From 4,620 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.4
Location
8.6
Service and Facilites
8.4
People often mention about Swiss-Belhotel Pondok Indah
All
Staff Friendliness (67)
Accessibility (61)
Room Space (60)
Bedroom (60)
Ambiance (58)
Surroundings (55)
Distance to City Center (54)
Bathroom (54)
Hotel Area (51)
Taste (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Swiss-Belhotel Pondok Indah
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, clean and spacious rooms, lots of variety in breakfast, easy access to everywhere.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
See original
Rh
Rahmah h.
Leisure
10.0
/10
Reviewed 2 week(s) ago
It's good and cool at Swiss-Belhotel Pondok Indah
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Ms. Rahmah H, Thank you for choosing us as your accommodation. We are very grateful for your visit and hope you have a wonderful experience here. Best regards, Dediq Abdullah, General Manager
See original
Verified Traveler
9.7
/10
Reviewed 2 week(s) ago
Everything's great.. Except for soundproof in th room... Noisy traficc from outside hear so loud...
2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest,
We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs.
Kind regards,
Dedik Abdillah
General Manager
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Friendly hotel staff, spacious rooms and clean and cool hotel area
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
See original
D***z
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, clean hotel, friendly service
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you and we are very glad that you chose our hotel! We hope you felt at home and comfortable during your stay. Thank you for your kind words and we hope to serve you again soon. Best regards, Dediq Abdullah, General Manager
See original
D***a
10.0
/10
Reviewed 4 week(s) ago
Location, food, service and cleanliness are all excellent.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
See original
D***i
Transit
8.8
/10
Reviewed 4 week(s) ago
All good, service ok, location is also strategic.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Valued Guest,
We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience.
Kind regards,
Dedik Abdillah
General Manager
A***i
7.5
/10
Reviewed 6 week(s) ago
The AC is not cold, the other small rooms are okay.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Valued Guest, We sincerely apologize for any inconvenience you experienced during your stay. We hope that, despite this, you still found comfort with us. We are committed to ensuring your next visit is even more comfortable and satisfying. Best regards, Dedik Abdillah, General Manager.
See original
P***i
10.0
/10
Reviewed 6 week(s) ago
Worth it and strategic location, very good service, helpful 🫶🏻
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Valued Guest,
We really appreciate your recommending our hotel! We're delighted to hear that you enjoyed your stay, and our staff thoroughly enjoyed taking care of your needs.
Kind regards,
Dedik Abdillah
General Manager
C***a
10.0
/10
Reviewed 7 week(s) ago
Friendly service, very comfortable rooms, very satisfying stay here
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
See original
H***s
Staycation
10.0
/10
Reviewed 9 week(s) ago
Close access to the mall, nice atmosphere and friendly staff.
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit! Best regards, Dedik Abdillah, General Manager.
See original
A***i
8.4
/10
Reviewed 10 week(s) ago
The room & bed was huge. The location is perfect (near mall, hospital, train station, restaurants). However the carpet & bathroom was pretty dirty
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Valued Guest,
We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs.
Kind regards,
Dedik Abdillah
General Manager
A***i
8.4
/10
Reviewed 10 week(s) ago
For price wise, this hotel is recommended. Huge room & bed, great location, and staff service was good. However for cleanliness, it needs to be improved. The carpet & bathroom was pretty dirty
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Valued Guest,
We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs.
Kind regards,
Dedik Abdillah
General Manager
KP
Kuncoro P. R.
Staycation
10.0
/10
Reviewed 11 week(s) ago
All good, recommended. Friendly staff.
See original
1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Kuncoro P.R., Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit. Best regards, Dedik Abdillah, General Manager.
See original
C***s
7.8
/10
Reviewed 12 week(s) ago
The staff have sour faces and rarely smile. The staff are also not at all helpful when solving problems. It seems more like they are trying to chase you away from the way the staff talk.
See original
2 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Valued Guest, We are truly sorry for your experience. We hope that, despite this, you can still find some comfort with us. We are committed to ensuring your next visit is even more comfortable and satisfying. Please register as a member and enjoy discounts of up to 35% and other privileges for your next stay. Best regards, Dedik Abdillah, General Manager.
See original
SJ
Sandra J. L.
Staycation
9.4
/10
Reviewed 12 week(s) ago
Staffs are friendly and very helpful.
Find this review helpful?
Accommodation's Reply
16 Aug 2025
Dear Sandra J. L,
We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience.
Kind regards,
Dedik Abdillah
General Manager
RS
RAFIKA S.
Staycation
10.0
/10
Reviewed 12 week(s) ago
The location is really good, close to restaurants, so lunch and dinner are not a hassle, if you want to go a little further you can go to PIM
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Accommodation's Reply
16 Aug 2025
Dear Rafika S, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit. Best regards, Dedik Abdillah, General Manager.
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S***T
Staycation
10.0
/10
Reviewed 12 week(s) ago
It was an excellent stay for me and my family.
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Accommodation's Reply
16 Aug 2025
Dear Valued Guest,
Thank you for your review! We're so glad you chose Swiss-Belhotel Pondok Indah. We truly enjoyed having you and look forward to welcoming you back for another exceptional stay.
Kind regards,
Dedik Abdillah
General Manager
F***y
Business
9.1
/10
Reviewed 13 week(s) ago
The staff was incredibly helpful. They helped us with everything, making our activities feel easier.
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Accommodation's Reply
03 Aug 2025
Dear Valued Guest, Thank you for choosing us as your accommodation. We greatly appreciate your visit and hope you had a wonderful experience here. We look forward to serving you again soon. Sincerely, Dedik Abdillah, General Manager.
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F***s
Staycation
10.0
/10
Reviewed 14 week(s) ago
What I really like most is the friendliness of the staff here. They were also very helpful with room requests.
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. Best regards, Dedik Abdillah, General Manager.
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