Swiss-Belinn Manyar Surabaya

Hotels
8.6
/10
Very Good
5,190 reviews

What Guests Say About Their Stay

Staff Friendliness (148)
Bedroom (128)
Room Space (124)
Ambiance (119)
Manaraceko P. M.
9.4
/ 10
The location is very good. Near many restaurants and a mall. The breakfast was awesome. The staff was also very friendly and helpful. Will definitely come here next time.
Vivien C. A.
9.7
/ 10
Very good hotel, friendly staff, tasty food, and so much relaxing vibes. This was my second experience staying at this hotel, and all was so satisfying still. Looking forward to getting back there someday.
Kayin F.
9.7
/ 10
Selalu nyaman menginap di Swiss Belinn Manyar. Stafnya sangat ramah dan helpful, menu sarapannya yang sangat beragam serta lokasinya sangat strategis ke mana-mana.
Christina L. M.
10.0
/ 10
Terima kasih banyak untuk Swiss Bell Inn Manyar Surabaya atas keramah-tamahan seluruh staff-nya, yang sangat welcome kepada kami. Kamar bersih, luas, AC dingin cocok untuk Kota Surabaya yang panas., kamar mandi sangat bersih begitu juga dengan handuk-handuk nya sangat bersih dan putih bersih banget. Lokasi sangat strategis sekali, dekat ke mal, kampus-kampus, banyak kulineran top. Pokoknya, oke banget deh hotel Swiss Bell Inn Manyar Surabaya ini. Ini kali pertama menginap di sini. Next jika ke Surabaya lagi kami pasti menginap di sini lagi. Oh iyaa. Makanan breakfast-nya enak-enak lho. Dan banyak variasinya. Oh iya. Saya tiap keluar kota pasti selalu menginap di Swiss Bell hotel. Entah itu di kota Makassar, Medan, Palembang dan lain-lain. Bikin-in dong member-nya ya. Sekali lagi terima kasih banyak Hotel Swiss Bell Inn Manyar Surabaya. Sukses selalu dan semakin berkembang. Amin 🙏 teriring salam untuk seluruh staff ❤️. See you next holiday 🥰. Christina Lusiyanti and Fam. Jakarta
LUCIANA S. T.
10.0
/ 10
Akomodasi yang sangat baik. Seluruh staff sangat helpful. Rekomen untuk staycation dan liburan keluarga 😊.
In the Area
See Map
Jl. Manyar Kertoarjo 100, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60231

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Swiss-Belinn Manyar Swiss-Belinn Manyar Surabaya is a hotel in a good neighborhood, which is located at Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Swiss-Belinn Manyar Surabaya Address: Map & Location

Jl. Manyar Kertoarjo 100, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60231
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Lobby Swiss-Belinn Manyar Surabaya
Lobby 2 Swiss-Belinn Manyar Surabaya

Discover More About Swiss-Belinn Manyar Surabaya

note: hotel was previously named Swiss-Belinn Manyar

Location


Swiss-Belinn Manyar Surabaya is a hotel in a good neighborhood, which is located at Mulyorejo.

About Swiss-Belinn Manyar Surabaya

From business event to corporate gathering, Swiss-Belinn Manyar Surabaya provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Manyar Surabaya.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belinn Manyar Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belinn Manyar Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss-Belinn Manyar Surabaya is the right place to stay.

All facilities in Swiss-Belinn Manyar Surabaya

Swimming Pool Swiss-Belinn Manyar Surabaya
Swimming Pool
Common Space Swiss-Belinn Manyar Surabaya
Common Space
Lobby Swiss-Belinn Manyar Surabaya
Lobby
Exterior Swiss-Belinn Manyar Surabaya
Exterior
Bedroom Swiss-Belinn Manyar Surabaya
Bedroom

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • PRINTER

Transportation

  • Valet parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belinn Manyar Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool open for limited number of guests per day from 12-8-2024 to 31-12-2030.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belinn Manyar Surabaya
143
Number of floors in Swiss-Belinn Manyar Surabaya
11
Another facilities in Swiss-Belinn Manyar Surabaya
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Swiss-Belinn Manyar Surabaya

What are available facilities at Swiss-Belinn Manyar Surabaya?
There are top facilites at Swiss-Belinn Manyar Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Swiss-Belinn Manyar Surabaya?
Check-in time at Swiss-Belinn Manyar Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Swiss-Belinn Manyar Surabaya provide breakfast?
Yes, Swiss-Belinn Manyar Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Swiss-Belinn Manyar Surabaya?
Swiss-Belinn Manyar Surabaya is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Swiss-Belinn Manyar Surabaya have?
Swiss-Belinn Manyar Surabaya has 11 floors.
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More Reviews from Other Guests in Swiss-Belinn Manyar Surabaya

Overall Ratings & Reviews Swiss-Belinn Manyar Surabaya

Traveloka (5,089)
Other sources (101)
8.7
Very Good
From 5,089 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about Swiss-Belinn Manyar Surabaya
All
Staff Friendliness (99)
Bedroom (90)
Room Space (87)
Ambiance (81)
Bathroom (78)
Hotel Area (77)
Surroundings (76)
Distance to City Center (73)
Accessibility (73)
Family Friendly (66)
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Traveler Reviews Swiss-Belinn Manyar Surabaya

Number of reviews per page
20
40
Customer reviews
Cok b. D. k. j. s.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Valet service was very helpful. Rooms were cleaned regularly. Strategic location.
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Nur K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Close to everywhere, service is quite satisfactory
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m***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Cool, nice room, neat, fragrant.
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a***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, strategic location, and the rooms are also good, facilities and views
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is close to ITS, and I happened to be on assignment there. The staff are friendly, the hotel is clean, and security is good. There are plenty of eateries around the hotel.
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Titien W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is clean, the service is good, all the staff are friendly and polite.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Thitian W., Best regards from Swiss-Belinn Manyar, Surabaya We appreciate your review and compliments. We are honored that you were satisfied with the cleanliness of our room and the friendly service of our staff. Thank you again for your trust in choosing Swiss-Belinn Manyar. We hope to welcome you back again in the future for an even better experience. Best regards, Andre Kurniawan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
No complain as usual, my home sweet home
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Accommodation's Reply
19 Nov 2025
Dear Mr/ Mrs, Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. Once again, thank you for being our guest. We look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best regards, Andri Kurniawan General Manager
ARIS T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
hotel staff and security are helpful and friendly
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Anggia M. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Booking for office staff and the room is quite large because you can add an extra bed.
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Accommodation's Reply
19 Nov 2025
Greetings from Angie M.N., guest at Swissotel Berinmanja, Surabaya. Thank you for sharing your experience at Swissotel Berinmanja. We appreciate your great review. Your feedback helps us to continue to improve our services, facilities and products. We appreciate your choice in our services. You can also find special offers on our Instagram and Facebook pages that may interest you. We look forward to welcoming you back soon. Best regards, Andri Kurniawan, General Manager
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S***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
okay and the staff are friendly... just lacking in parking
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Accommodation's Reply
19 Nov 2025
Dear Ladies/Gentlemen, Best regards from Swiss-Belinn Manyar, Surabaya. We have received your review via Traveloka. All our staff are dedicated and committed to providing excellent service to all our guests. Regarding your comments regarding our parking, which is located in the basement and in the apartment building behind the hotel, and is manned by a valet parking operator, it is safer and more convenient. We have already addressed this matter. We do hope to welcome you back to Swiss-Belinn Manyar, Surabaya in the future. Best regards, Andrei Kurniawan, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
the place is comfortable.... but parking is difficult and you have to go to the apartment
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Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your review of your stay at Swiss-Belinn Manyar. It is our great pleasure to have you as our valued guest and for taking the time to share this review. We believe that your review will help us to improve and provide better services, facilities and products. Our parking is located in the basement and in the apartment building behind the hotel, managed by a parking service provider for enhanced safety and convenience. For the convenience of our guests, we offer complimentary valet parking, so all guests can park their cars at the designated valet parking spot. Our team will be more than happy to assist you with your valet parking. Thank you for using our service and we look forward to welcoming you back in the future. Best regards, Andrei Kurniawan, General Manager
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h***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I've stayed at this hotel four times. I'm satisfied with the strategic location and the comfortable swimming pool on the fifth floor. The shower water is pleasant and consistently hot.
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Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Greetings from Swiss-Belinn Manyar, Surabaya. We sincerely appreciate you being our valued guest and for taking the time to share this review. All of our staff are dedicated and committed to delivering excellent service to all our guests. Thank you for your positive comments about your recent stay. We value every review as they help us to improve our overall service. Thank you for being our loyal guest and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan, General Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and helpful before and during check-in. The entire hotel crew provided excellent service.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your comments regarding your stay at Swiss-Belinn Manyar. We are honored to hear your positive feedback regarding your experience at Swiss-Belinn Manyar. We believe that your feedback will help us to improve and provide you with even better services, facilities and products. Thank you for using our services and we look forward to welcoming you back soon. Best regards, Andrei Kurniawan, General Manager
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Sri o. r.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A satisfying stay. Strategic location.
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+3
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Accommodation's Reply
19 Nov 2025
Dear Mr. Puan Sri O.R., Sincerely yours, Swiss-Belinn Manyar, Surabaya Thank you for choosing Swiss-Belinn Manyar, Surabaya as your accommodation of choice. On behalf of the entire Swiss-Belinn Manyar team, we would like to thank you for your positive review. We are honored to have you write a positive review of your stay experience. We are sure that your review will serve as an inspiration for us to continue to improve and offer even better services, facilities and products. Thank you for using our service, we look forward to serving you again and we hope to welcome you back again in the future. Best regards, Andre Kurniawan General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
everything is in line with our expectations
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Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for your positive comments regarding our hotel. It is very important to acknowledge our guests' feedback as it helps us to improve the overall quality of our hotel. We are delighted that you enjoyed your stay with us. Thank you for staying with us. We hope to always provide you with the best and most memorable experience and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan General Manager
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Novita d. O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Neat, clean, top notch! When choosing a hotel, always check for cleanliness 😍
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Ms. Novita D.O., Best regards from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your comments regarding your visit to Swiss-Belinn Manyar. We are honored to have you as our valued guest and for taking the time to share your thoughts. We are sure that your feedback will serve as an impetus for us to continue to improve and provide you with even better services, facilities and products. Thank you for using our services and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan, General Manager
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B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
everything at the hotel is good and comfortable
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Accommodation's Reply
19 Nov 2025
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Andri Kurniawan General Manager
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The elevator is hot and stuffy. The staff is friendly, the room is comfortable and clean.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for choosing Swiss-Belinn Manyar, Surabaya as your accommodation of choice. We are committed to ensuring that all our guests are satisfied with our services, facilities and products. Regarding your comments regarding the elevator ventilation system, we have coordinated with the relevant department and vendor for further follow-up. Thank you for choosing to stay with us, we will continue to improve the overall quality of our services and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan, General Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
have a good location. located near many restaurants in walking distance. my room got upgraded when checking in. however, it was not that spacious.
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Accommodation's Reply
19 Nov 2025
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. Thank you sincerely for your feedback on Traveloka. We are very happy that your stay was enjoyable and satisfying. It was a great pleasure to note that we almost exceed your expectation. Thank you for being our guest and we and look forward to welcome you back in your nearest visit in the future. Best regards, Andri Kurniawan General Manager
berlian P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The view is right from the 9th floor, just trouble with the lock, it keeps going back and forth, but the staff is quick to help, the food is decent and the menu choices are complete but the pastry tastes ordinary. Overall, comfortable
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Accommodation's Reply
19 Nov 2025
Dear Mr. Berlian P., Best regards from Swiss-Belinn Manyar, Surabaya We have received your review via Traveloka. We apologize for the inconvenience you experienced during your stay with us. All of our staff are always committed to providing the best service to all our guests. Your review is very helpful in helping us to improve our service quality. Thank you once again for choosing Swiss-Belinn Manyar, Surabaya. We look forward to welcoming you back again in the future. Best regards, Andre Kurniawan, General Manager
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Number of reviews per page
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40

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Lobby 4 Swiss-Belinn Manyar Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Swiss-Belinn Manyar Surabaya

Traveloka (5,089)
Other sources (101)
8.7
Very Good
From 5,089 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about Swiss-Belinn Manyar Surabaya
All
Staff Friendliness (99)
Bedroom (90)
Room Space (87)
Ambiance (81)
Bathroom (78)
Hotel Area (77)
Surroundings (76)
Distance to City Center (73)
Accessibility (73)
Family Friendly (66)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Belinn Manyar Surabaya

Number of reviews per page
20
40
Customer reviews
Cok b. D. k. j. s.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Valet service was very helpful. Rooms were cleaned regularly. Strategic location.
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Nur K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Close to everywhere, service is quite satisfactory
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m***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Cool, nice room, neat, fragrant.
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a***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, strategic location, and the rooms are also good, facilities and views
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is close to ITS, and I happened to be on assignment there. The staff are friendly, the hotel is clean, and security is good. There are plenty of eateries around the hotel.
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Titien W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is clean, the service is good, all the staff are friendly and polite.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Thitian W., Best regards from Swiss-Belinn Manyar, Surabaya We appreciate your review and compliments. We are honored that you were satisfied with the cleanliness of our room and the friendly service of our staff. Thank you again for your trust in choosing Swiss-Belinn Manyar. We hope to welcome you back again in the future for an even better experience. Best regards, Andre Kurniawan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
No complain as usual, my home sweet home
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Accommodation's Reply
19 Nov 2025
Dear Mr/ Mrs, Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for taking the time to review us. We are delighted to know that you had a pleasant experience during your stay with us and appreciate your value feedback on our room as well as our services. Once again, thank you for being our guest. We look forward to welcoming you back at Swiss-Belinn Manyar, Surabaya in your nearest visit in the future. Best regards, Andri Kurniawan General Manager
ARIS T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
hotel staff and security are helpful and friendly
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Profile Picture
Anggia M. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Booking for office staff and the room is quite large because you can add an extra bed.
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Accommodation's Reply
19 Nov 2025
Greetings from Angie M.N., guest at Swissotel Berinmanja, Surabaya. Thank you for sharing your experience at Swissotel Berinmanja. We appreciate your great review. Your feedback helps us to continue to improve our services, facilities and products. We appreciate your choice in our services. You can also find special offers on our Instagram and Facebook pages that may interest you. We look forward to welcoming you back soon. Best regards, Andri Kurniawan, General Manager
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S***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
okay and the staff are friendly... just lacking in parking
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Accommodation's Reply
19 Nov 2025
Dear Ladies/Gentlemen, Best regards from Swiss-Belinn Manyar, Surabaya. We have received your review via Traveloka. All our staff are dedicated and committed to providing excellent service to all our guests. Regarding your comments regarding our parking, which is located in the basement and in the apartment building behind the hotel, and is manned by a valet parking operator, it is safer and more convenient. We have already addressed this matter. We do hope to welcome you back to Swiss-Belinn Manyar, Surabaya in the future. Best regards, Andrei Kurniawan, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
the place is comfortable.... but parking is difficult and you have to go to the apartment
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Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your review of your stay at Swiss-Belinn Manyar. It is our great pleasure to have you as our valued guest and for taking the time to share this review. We believe that your review will help us to improve and provide better services, facilities and products. Our parking is located in the basement and in the apartment building behind the hotel, managed by a parking service provider for enhanced safety and convenience. For the convenience of our guests, we offer complimentary valet parking, so all guests can park their cars at the designated valet parking spot. Our team will be more than happy to assist you with your valet parking. Thank you for using our service and we look forward to welcoming you back in the future. Best regards, Andrei Kurniawan, General Manager
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h***i
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9.4
/10
Reviewed 4 week(s) ago
I've stayed at this hotel four times. I'm satisfied with the strategic location and the comfortable swimming pool on the fifth floor. The shower water is pleasant and consistently hot.
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Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Greetings from Swiss-Belinn Manyar, Surabaya. We sincerely appreciate you being our valued guest and for taking the time to share this review. All of our staff are dedicated and committed to delivering excellent service to all our guests. Thank you for your positive comments about your recent stay. We value every review as they help us to improve our overall service. Thank you for being our loyal guest and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan, General Manager
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H***i
icon-Business
Business
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8.5
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and helpful before and during check-in. The entire hotel crew provided excellent service.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your comments regarding your stay at Swiss-Belinn Manyar. We are honored to hear your positive feedback regarding your experience at Swiss-Belinn Manyar. We believe that your feedback will help us to improve and provide you with even better services, facilities and products. Thank you for using our services and we look forward to welcoming you back soon. Best regards, Andrei Kurniawan, General Manager
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Sri o. r.
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Business
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10.0
/10
Reviewed 5 week(s) ago
A satisfying stay. Strategic location.
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+3
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Accommodation's Reply
19 Nov 2025
Dear Mr. Puan Sri O.R., Sincerely yours, Swiss-Belinn Manyar, Surabaya Thank you for choosing Swiss-Belinn Manyar, Surabaya as your accommodation of choice. On behalf of the entire Swiss-Belinn Manyar team, we would like to thank you for your positive review. We are honored to have you write a positive review of your stay experience. We are sure that your review will serve as an inspiration for us to continue to improve and offer even better services, facilities and products. Thank you for using our service, we look forward to serving you again and we hope to welcome you back again in the future. Best regards, Andre Kurniawan General Manager
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Verified Traveler
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10.0
/10
Reviewed 5 week(s) ago
everything is in line with our expectations
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Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for your positive comments regarding our hotel. It is very important to acknowledge our guests' feedback as it helps us to improve the overall quality of our hotel. We are delighted that you enjoyed your stay with us. Thank you for staying with us. We hope to always provide you with the best and most memorable experience and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan General Manager
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Novita d. O.
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10.0
/10
Reviewed 5 week(s) ago
Neat, clean, top notch! When choosing a hotel, always check for cleanliness 😍
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Ms. Novita D.O., Best regards from Swiss-Belinn Manyar, Surabaya Thank you for taking the time to share your comments regarding your visit to Swiss-Belinn Manyar. We are honored to have you as our valued guest and for taking the time to share your thoughts. We are sure that your feedback will serve as an impetus for us to continue to improve and provide you with even better services, facilities and products. Thank you for using our services and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan, General Manager
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B***u
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
everything at the hotel is good and comfortable
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Accommodation's Reply
19 Nov 2025
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances. Best regards, Andri Kurniawan General Manager
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The elevator is hot and stuffy. The staff is friendly, the room is comfortable and clean.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Best regards from Swiss-Belinn Manyar, Surabaya Thank you for choosing Swiss-Belinn Manyar, Surabaya as your accommodation of choice. We are committed to ensuring that all our guests are satisfied with our services, facilities and products. Regarding your comments regarding the elevator ventilation system, we have coordinated with the relevant department and vendor for further follow-up. Thank you for choosing to stay with us, we will continue to improve the overall quality of our services and we look forward to welcoming you back again in the future. Best regards, Andrei Kurniawan, General Manager
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D***y
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Staycation
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9.1
/10
Reviewed 7 week(s) ago
have a good location. located near many restaurants in walking distance. my room got upgraded when checking in. however, it was not that spacious.
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Accommodation's Reply
19 Nov 2025
Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya. Thank you sincerely for your feedback on Traveloka. We are very happy that your stay was enjoyable and satisfying. It was a great pleasure to note that we almost exceed your expectation. Thank you for being our guest and we and look forward to welcome you back in your nearest visit in the future. Best regards, Andri Kurniawan General Manager
berlian P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The view is right from the 9th floor, just trouble with the lock, it keeps going back and forth, but the staff is quick to help, the food is decent and the menu choices are complete but the pastry tastes ordinary. Overall, comfortable
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Accommodation's Reply
19 Nov 2025
Dear Mr. Berlian P., Best regards from Swiss-Belinn Manyar, Surabaya We have received your review via Traveloka. We apologize for the inconvenience you experienced during your stay with us. All of our staff are always committed to providing the best service to all our guests. Your review is very helpful in helping us to improve our service quality. Thank you once again for choosing Swiss-Belinn Manyar, Surabaya. We look forward to welcoming you back again in the future. Best regards, Andre Kurniawan, General Manager
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