Swissôtel Nusantara

Dear Valued Guest, Warmest greetings from Swissôtel Nusantara, Thank you for taking the time to share your feedback with us. While we are grateful for the overall score, we deeply regret to learn about your recent dining experience. Please accept our sincerest apologies for the overly salty dish, the burnt chicken, and the lack of communication regarding the ingredients in your fried rice. This does not reflect the high standards of quality and attentiveness we strive to uphold, and we understand how disappointing this must have been. Your comments have been shared directly with our culinary and service teams for immediate review and corrective action. We truly appreciate your comments, as they help us continue improving the guest experience. Should you have any further concerns or wish to discuss your experience in more detail, please feel free to reach out to us directly. We would greatly value the opportunity to understand more and ensure your future visits are nothing short of excellent. Warm regards, Ronald Christiandinata Quality Manager

Dear Valued Guest, Warm greetings from Swissôtel Nusantara. Thank you very much for your kind feedback and for choosing to stay at Swissôtel Nusantara. We are delighted to hear that you found our hotel comfortable, clean, and conveniently located along with our team’s friendliness and the value of your stay left a positive impression. As a new establishment in the heart of IKN, we are committed to offering a refreshing and seamless experience for all our guests. We truly appreciate your support and look forward to welcoming you back for another wonderful stay. Warm regards, Ronald Christiandinata Quality Manager

Dear Valued Guest, Warm greetings from Swissôtel Nusantara, Thank you for sharing your kind review. We are glad to know you enjoyed our strategic location and the friendly service from our team. We hope your time at the heart of the Capital City was both comfortable and memorable. Should your journey bring you back to IKN, we would be delighted to welcome you again for another pleasant stay. Warm regards, Ronald Christiandinata Quality Manager

Dear Valued Guest, Warm greetings from Swissôtel Nusantara, Thank you for sharing your kind review. We are pleased to know that our location near the KIPP IKN has brought convenience to your journey, and even more delighted that you found our team to be friendly and welcoming. Should your travels bring you back to IKN, we look forward to the opportunity to serve you again and ensure another comfortable and memorable experience. Warm regards, Ronald Christiandinata Quality Manager

Dear Valued Guest, Warm greetings from Swissôtel Nusantara, Thank you for taking the time to share your experience. We are truly pleased to know that you found our check-in and check-out process seamless, and that our team delivered friendly and excellent service throughout your stay. It is also a delight to hear that you enjoyed the delicious and varied breakfast selection—one of our proud offerings to start the day with vitality. We look forward to welcoming you back for another enjoyable stay in the heart of IKN. Warm regards, Ronald Christiandinata Quality Manager

Dear panji p. l., Warm greetings from Swissôtel Nusantara, Thank you very much for your kind words. We are truly glad to hear that you found our hotel to be “really cool”! Your appreciation inspires us to continue creating memorable moments for our guests. We look forward to welcoming you back for another great experience in Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Valued Guest, Warm greetings from Swissôtel Nusantara, Thank you kindly for your positive feedback. We are pleased to know that you found our location convenient and our hotel comfortable, with friendly service from our team. Your satisfaction is our motivation, and we look forward to welcoming you again in the heart of the capital city. Warm regards, Ronald Christiandinata Quality Manager

Dear Valued Guest, Warm greetings from Swissôtel Nusantara, We truly appreciate your kind words. It brings us great joy to hear that you had a perfect experience and consider us the coolest hotel in Kalimantan. Providing memorable stays in the heart of IKN is what we strive for every day. We look forward to your next visit! Warm regards, Ronald Christiandinata Quality Manager

Dear Riduan W., Warm greetings from Swissôtel Nusantara, Thank you for sharing such wonderful feedback. It brings us genuine joy to know that your entire stay, from check in to check out, was a seamless and memorable experience. Your kind words about our service and the friendliness of our team truly mean a lot to us. We are thrilled to know that you are already looking forward to returning. It would be our pleasure to welcome you back for another exceptional stay here in the heart of IKN. Warm regards, Ronald Christiandinata Quality Manager

Dear Andi A. S., Warm greetings from Swissôtel Nusantara, Thank you for your kind words. We are delighted to know you enjoyed the hotel and the beautiful view it offers. Creating memorable experiences in a vibrant and inspiring setting is part of our vitality promise, and we are pleased it resonated with you. We look forward to welcoming you back soon for another refreshing stay in the heart of IKN. Warm regards, Ronald Christiandinata Quality Manager