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The Alana Hotel & Conference Center, Sentul City by ASTON
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The Alana Hotel & Conference Center, Sentul City by ASTON
8.8
/10
Very Good
4,809 reviews
What Guests Say About Their Stay
Staff Friendliness (99)
Ambiance (97)
Bedroom (97)
Family Friendly (90)
Christianto A. T.
9.0
/ 10
Overall was a good stay. From arrival, the concierge is helpful, parking spaces are adequate, and the check was smooth. We booked 2 rooms and asked for connecting doors and we have them as requested. Welcome drink provided in nearby pool cafe. The room is clean, amenities are good considering this is a family budget hotel. The balcony was spacious. Our room view is a nearby the construction site, Andalusia Mosque and toll road. Not very great unless you get the mountain view rooms. Breakfast is also served properly, the variety is good and enough, no complaints on taste/service. All good. The only issue we had during our stay is since this is Ramadan the nearby Andalusia Mosque's massive loudspeaker will ensure you are waking up at 2 AM for sahoor and staying awake for another hour or so during morning prayers. Other than that, the stay is perfect. A quick getaway from Jakarta and nearby Pasar Ah Poong within walking distance. The hotel even provided a sky bridge direct to Pasar Ah Poong but it was closed during our stay. Thanks, Alana Sentul. It was a good stay even better than Aston Sentul's few km drive uphill.
AISYAH I.
9.7
/ 10
I was shock at first with the price given, but then, I just give it a go. Turned out, the occupancy level was so high! So pricey, yet so many people would like to pay. But it was all worth the price! This is the first time I booked a hotel who give dinner as compliment! Hence the price tag! There are other hidden gems also that seemed not so many people aware of. There is a pool table on 2nd floor, and we enjoyed it really much. All of the other facilities are well written and told by other guests. Awesome!
epicstudio g.
10.0
/ 10
Really have a good day at AlanaSentul, love the ambience and the view is very stunning. The breakfast was nice and delicious 🥰
UMARUDIN
10.0
/ 10
Great view with the good hospitality. Near Bogor City and many kinds of culinary choice near Sentul City. Awesome to staycation in this hotel with a quiet condition for rest
Gemala W.
9.7
/ 10
It was our second staycation in Alana Sentul (the first one was 2 years ago). Personally, I can't find anything I didn't like about my stay. Breakfast was satisfying. The room was squeaky clean (we didn't even leave the hotel at all). And my children really enjoyed playing in the kids room (they easily forgot their disappointment of me not letting them swim because the pool was pretty crowded). Would definitely choose Alana again for a weekend getaway from Jakarta. Thank you.
In the Area
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Jalan Ir.H.Juanda No. 76, Sentul City, Sentul, Bogor, Jawa Barat, Indonesia, 16810
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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What's around The Alana Hotel & Conference Center, Sentul City by ASTON
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Jalan Ir.H.Juanda No. 76, Sentul City, Sentul, Bogor, Jawa Barat, Indonesia, 16810
Discover More About The Alana Hotel & Conference Center, Sentul City by ASTON
note: hotel was previously named The Alana Hotel and Conference Sentul City by ASTON
Location
Staying at The Alana Hotel & Conference Center, Sentul City by ASTON is a good choice when you are visiting Sentul.
About The Alana Hotel & Conference Center, Sentul City by ASTON
From business event to corporate gathering, The Alana Hotel & Conference Center, Sentul City by ASTON provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Alana Hotel & Conference Center, Sentul City by ASTON, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Alana Hotel & Conference Center, Sentul City by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Alana Hotel & Conference Center, Sentul City by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Alana Hotel & Conference Center, Sentul City by ASTON.
All facilities in The Alana Hotel & Conference Center, Sentul City by ASTON
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Hotel Services
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
General
- AC
- Banquet
- Swimming pool
Things to Do
- Garden
- Spa
Kids and Pets
- Babysitting
Transportation
- Valet parking
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Alana Hotel & Conference Center, Sentul City by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Additional Policy
The hotel is currently being renovated for the addition of meeting rooms and escalators
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Alana Hotel & Conference Center, Sentul City by ASTON | 70 |
Number of floors in The Alana Hotel & Conference Center, Sentul City by ASTON | 11 |
Another facilities in The Alana Hotel & Conference Center, Sentul City by ASTON | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in The Alana Hotel & Conference Center, Sentul City by ASTON
What are available facilities at The Alana Hotel & Conference Center, Sentul City by ASTON?
There are top facilites at The Alana Hotel & Conference Center, Sentul City by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Alana Hotel & Conference Center, Sentul City by ASTON?
The standard check-in time at The Alana Hotel & Conference Center, Sentul City by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Alana Hotel & Conference Center, Sentul City by ASTON provide breakfast?
Yes, The Alana Hotel & Conference Center, Sentul City by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Alana Hotel & Conference Center, Sentul City by ASTON
Traveloka (4,767)
Other sources (42)
8.8
Very Good
From 4,767 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.7
Location
8.9
Service and Facilites
8.9
People often mention about The Alana Hotel & Conference Center, Sentul City by ASTON
All
Staff Friendliness (83)
Bedroom (82)
Family Friendly (80)
Ambiance (78)
Surroundings (74)
Accessibility (73)
Bathroom (71)
Hotel Area (69)
Variety (64)
Room Space (63)
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Traveler Reviews The Alana Hotel & Conference Center, Sentul City by ASTON
Number of reviews per page
20
40
Customer reviews
eu
enno u.
10.0
/10
Reviewed 2 day(s) ago
The hotel staff is friendly and beautiful 😬
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S***y
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly and quick to respond and provide solutions. Coincidentally, there were bed bugs in the room. I informed the receptionist and they immediately sent a team to spray the room. Please maintain this and improve if necessary. Thank you.
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E***g
Staycation
9.1
/10
Reviewed 1 week(s) ago
Comfortable and strategic place… Friendly service
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D***a
Staycation
8.5
/10
Reviewed 2 week(s) ago
The hotel is comfortable, the staff are very friendly, and there are lots of activities for children. Recommended hotel for families.
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L***a
10.0
/10
Reviewed 2 week(s) ago
Wow!! The hotel is really comfortable, the food and facilities are really good.
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Ij
Iwan j.
Business
10.0
/10
Reviewed 3 week(s) ago
Very clean and friendly. The food is delicious, after eating we went swimming straight away
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L***i
Staycation
9.7
/10
Reviewed 3 week(s) ago
We stayed here during a long holiday. Check-in took a while due to the crowds, and availability was limited, even though it was around 1:00 PM. Of the four rooms we booked, only three were available. Yes, they set the CICO at 3:00 PM.
The pool and surrounding area are small, so swimming wasn't comfortable during our last holiday. For a price like Alana's, the food quality and variety need to be improved.
The environment is nice, but you have to walk about 2 km to see the rows of pine trees. The view we got wasn't the view we were hoping for.
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E***y
10.0
/10
Reviewed 3 week(s) ago
The hotel is comfortable and very nice for families.
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KZ
Kiki Z. M.
10.0
/10
Reviewed 3 week(s) ago
View of Mount Pancar, the food is delicious
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A***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff are super friendly and responsive. The food is delicious and varied, and the prices are still very affordable. There are lots of activities for kids during the weekend. Recommended hotel for a staycation with families. Thank you, The Alana 🥰
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M***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel smells good, is comfortable, and most importantly the staff is friendly.
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R***h
Business
10.0
/10
Reviewed 4 week(s) ago
Good hotel, decent food and comfortable place
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F***n
10.0
/10
Reviewed 4 week(s) ago
everything is fine, just the TV remote is faulty
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N
Nini
Leisure
9.4
/10
Reviewed 5 week(s) ago
Clean room. Clean and beautiful swimming pool... Good service.. Nice view in the suite room. Big room in the suite room. Kids are very happy.. Kids club is very clean.. There is a coffee machine too.. Thanks The Alana
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+2
1 people find it helpful
S***y
Staycation
8.5
/10
Reviewed 7 week(s) ago
comfortable hotel with delicious food
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SG
Susyana G.
Transit
8.5
/10
Reviewed 7 week(s) ago
Just okay. The room is comfortable. The service is okay. The food is great. Suitable for a business stay.
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A***i
Staycation
8.5
/10
Reviewed 7 week(s) ago
Friendly staff and excellent service.
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1 people find it helpful
R***o
9.7
/10
Reviewed 7 week(s) ago
The hotel is nice and comfortable, the location is close to places to eat... the atmosphere is nice.
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2 people find it helpful
P***F
Staycation
9.4
/10
Reviewed 7 week(s) ago
I have stayed here for a family staycation. The hotel is so friendly for families with kids due to so many attractions. The hotel has spacious rooms, plenty of parking space, and easy access to public and culinary places. Surprisingly, the hotel has direct access to Ah Poong by using a skybridge. Best family hotel in Sentul I've ever stayed at. And sure will be back in the next session.
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1 people find it helpful
T***i
10.0
/10
Reviewed 8 week(s) ago
Strategic hotel access to various activities. Responsive service, friendly staff and most importantly cleanliness is always maintained.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Valued Guest, Warm Greetings From The Alana Hotel & Conference Center Sentul City! Thank you for your excellent review. We are pleased to hear that our strategic location, responsive service, friendly staff, and maintained cleanliness have provided a pleasant stay experience for you. Feedback like this means a lot to us and is a motivation to continue providing the best service. We look forward to welcoming you back on your next visit. Warm regards, Rama Adiputra | Front Office Manager
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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