How many rooms are available at The Crystal Luxury Bay Nusa Dua?

The Crystal Luxury Bay Nusa Dua has 216 rooms in total.

Does The Crystal Luxury Bay Nusa Dua provide parking?

Yes, The Crystal Luxury Bay Nusa Dua provides parking. Please confirm details directly with the hotel.

Does The Crystal Luxury Bay Nusa Dua have a swimming pool?

Yes, a swimming pool is available at The Crystal Luxury Bay Nusa Dua.

What do past guests say about The Crystal Luxury Bay Nusa Dua?

The Crystal Luxury Bay Nusa Dua is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Crystal Luxury Bay Nusa Dua

Name: The Crystal Luxury Bay Nusa Dua
Address: Jalan by pass ngurah rai Br Mumbul no 88, Benoa Kuta Selatan, Badung Bali, Nusa Dua, Badung, Bali, Indonesia, 80363, Jalan by pass ngurah rai Br Mumbul no 88, Benoa Kuta Selatan, Badung Bali, Bali, 80363, Indonesia
Rating: 8.1

Resorts

Preferred Partner Plus

8.1

/10

Very Good

1,278 reviews

What Guests Say About Their Stay

Room Space (83)

Accessibility (78)

Bedroom (75)

Staff Friendliness (71)

Ivandrian G.

9.7

/ 10

Excellent hotel with many amenities, pretty helpful staff! The room was excellent.

J***i

8.5

/ 10

Best service. I arrived late at 6 when checking in, served with welcome drinks and they gave me 3 meal vouchers to redeem that night. I had fried rice with chicken satay and fried chicken, a plate of Hawaiian pizza and fried banana with chocolate sauce. The room is spacious with a large balcony. 2 large beds the size 140cm each. The swimming pool [is] awesome.

D***a

10.0

/ 10

Have an event on Nusa Dua and this hotel surpasses my expectation for the price! Highly recommended!

Arsyad S.

10.0

/ 10

This is my second time here, and I was given a free upgrade from deluxe to suite. The service remains top-notch, and the facilities are excellent, complete, and well-maintained.

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T***i

9.4

/ 10

Recommended for those looking for accommodation in Bali, very friendly service

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In the Area

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Jalan by pass ngurah rai Br Mumbul no 88, Benoa Kuta Selatan, Badung Bali, Nusa Dua, Badung, Bali, Indonesia, 80363

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

The Crystal Bay is a 5-star hotel in Nusa Dua. Close to Ngurah Rai airport which can be reached in 14 minutes. (A free pick-up service from the airport is available). Near the watersport area, Tanjung Benoa could be reached in 15 minutes. Wi-Fi facilities, spa, gym, and an infinity pool on the rooftop which is equipped with a bar. Facilities 215 rooms with deluxe type, jacuzzi suite, crystal suite, family suite, honeymoon suite, and penthouse.

Available Room Types in The Crystal Luxury Bay Nusa Dua

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The Crystal Luxury Bay Nusa Dua Address: Map & Location

Jalan by pass ngurah rai Br Mumbul no 88, Benoa Kuta Selatan, Badung Bali, Nusa Dua, Badung, Bali, Indonesia, 80363

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Bedroom 2 The Crystal Luxury Bay Nusa Dua

Discover More About The Crystal Luxury Bay Nusa Dua

The Crystal Luxury Bay Resort Nusa Dua is located in Nusa Dua, 2.3 km from Bali International Convention Centre. Boasting indoor and outdoor pools, the resort provides free WiFi throughout the property and free private parking on site. Guests can enjoy pampering massages at the spa centre at additional charges or use the free scheduled shuttle service to reach the beach club and Bali Collection Shopping Centre.

Featuring Balinese contemporary design, the rooms offer views of the pool or the city. Each room has air conditioning and a flat-screen TV. Certain rooms come with a seating areas, while others are equipped with a spa bath. The private bathroom is stocked with bathrobes, slippers and free toiletries for extra comfort.

You will find a restaurant, a bar and a gift shop at The Crystal Luxury Bay Resort Nusa. Other services laundry and dry cleaning. The staff can also arrange bike hire, car rental and airport shuttle with additional charges.

Bali Collection is 3.1 km from The Crystal Luxury Bay Resort Nusa , while Pasifika Museum is 3.1 km away. The nearest airport is Ngurah Rai International Airport, 7 km from The Crystal Luxury Bay Resort Nusa.

All facilities in The Crystal Luxury Bay Nusa Dua

Bar, Cafe and Lounge

Entertainment Facility

Lobby

Accommodation Services

Bedroom

Public Facilities

Parking
Coffee/tea in lobby
24-hour room service
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

In-room Facilities

Desk
Hairdryer
In-room safe
Separate shower and tub
Shower
TV

Things to Do

Beach sun loungers
Beach umbrella
Massage
Outdoor pool
Spa

Hotel Services

Front desk
24-hour Receptionist
24-hour security

Food and Drinks

Bar
Breakfast

Business Facilities

Meeting facilities
Projector

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Crystal Luxury Bay Nusa Dua

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Crystal Luxury Bay Nusa Dua	216
Number of floors in The Crystal Luxury Bay Nusa Dua	7
Another facilities in The Crystal Luxury Bay Nusa Dua	Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Crystal Luxury Bay Nusa Dua

What are available facilities at The Crystal Luxury Bay Nusa Dua?

There are top facilites at The Crystal Luxury Bay Nusa Dua such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at The Crystal Luxury Bay Nusa Dua?

Check-in time at The Crystal Luxury Bay Nusa Dua is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The Crystal Luxury Bay Nusa Dua provide breakfast?

Yes, The Crystal Luxury Bay Nusa Dua provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The Crystal Luxury Bay Nusa Dua?

The Crystal Luxury Bay Nusa Dua is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does The Crystal Luxury Bay Nusa Dua have?

The Crystal Luxury Bay Nusa Dua has 7 floors.

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More Reviews from Other Guests in The Crystal Luxury Bay Nusa Dua

Overall Ratings & Reviews The Crystal Luxury Bay Nusa Dua

Traveloka (1,222)

Other sources (56)

8.2

Very Good

From 1,222 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

8.2

Meal

7.8

Location

8.4

Service and Facilites

8.2

People often mention about The Crystal Luxury Bay Nusa Dua

All

Bedroom (70)

Accessibility (62)

Bathroom (62)

Taste (62)

Ambiance (59)

Room Space (58)

Hotel Area (56)

Variety (55)

Staff Friendliness (54)

Distance to City Center (42)

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Traveler Reviews The Crystal Luxury Bay Nusa Dua

Number of reviews per page

Customer reviews

A***o

Transit

5.4

/10

Reviewed 1 week(s) ago

Even though the location is very strategic and the rooms are spacious, the overall facilities are not clean. The standing shower has no water, the cleanliness is lacking, and the food is bland with limited variety.

1 people find it helpful

Accommodation's Reply

27 Nov 2025

Dear Guest, Thank you for taking the time to share your feedback.While we’re glad to hear you appreciated our strategic location and spacious rooms, we sincerely apologize for the cleanliness issues and the inconvenience with the standing shower.Your comments regarding the food quality and variety have also been shared with our team for immediate improvement.We truly appreciate your input and hope to have the opportunity to provide you with a much better experience on your next visit. Best Regards, The Crystal Resort Nusa Dua

Waqas A. G.

Leisure

8.5

/10

Reviewed 1 week(s) ago

I stayed for one night ,brief stay . View was not good but for stay it was acceptable

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Accommodation's Reply

27 Nov 2025

Dear Mr.Waqas Thank you for sharing your feedback.We’re glad to hear that your brief stay was comfortable.We appreciate your comment regarding the view, and we will keep this in mind for future improvements.We hope to welcome you back for an even better experience Best Regards, The Crystal Resort Nusa Dua

A***y

Staycation

9.7

/10

Reviewed 1 week(s) ago

Overall it's okay, but try checking the curtain part every now and then because it's moldy.

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Accommodation's Reply

27 Nov 2025

Dear AY, Thank you for your review. We are very pleased to hear that your overall experience was positive. We have forwarded your comments regarding the condition of the curtains to the relevant team for their consideration and prompt resolution. We look forward to welcoming you back again for an even better experience. Best regards, The Crystal Resort Nusa Dua

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T***h

9.1

/10

Reviewed 2 week(s) ago

All good. Next we will visit again 😊

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Accommodation's Reply

22 Nov 2025

Dear Mr.Teguh Thank you for your review.We're glad you enjoyed your stay.We look forward to welcoming you back. Best Regards, The Crystal Luxury Bay Resort Nusa Dua

Arsyad S.

Staycation

10.0

/10

Reviewed 3 week(s) ago

This is my second time here, and I was given a free upgrade from deluxe to suite. The service remains top-notch, and the facilities are excellent, complete, and well-maintained.

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Accommodation's Reply

15 Nov 2025

Dear Mr.Arsyad, Thank you for staying again and for your review.We're delighted to hear you enjoyed our complimentary upgrade, our service, and our amenities.We look forward to your next stay Best Regards, The Crystal Luxury Bay Resort Nusa Dua

Tirza T. G. T.

9.4

/10

Reviewed 5 week(s) ago

friendly staff, delicious food, strategic location

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1 people find it helpful

Accommodation's Reply

01 Nov 2025

Dear Ms. Tilja, Thank you for your wonderful review! We are glad you enjoyed our staff, food options, and convenient location. We hope you will enjoy your stay at Crystal Luxury Bay Resort Nusa Dua in the future. Thank you, Crystal Luxury Bay Resort Nusa Dua.

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V***y

8.5

/10

Reviewed 5 week(s) ago

I stayed for 3 days and 2 nights. Overall, everything was good. In terms of location, my activities were in the Nusa Dua area, so I highly recommend it because it is very close. It is also very close to the airport, so there is no fear of traffic jams. It is also close to the Wisnu Kencana area. In terms of food, it was overall delicious and varied. The check-in service was also good. I arrived before check-in time, but they were very flexible, so although I originally intended to just check in my luggage, we were able to check in. Thank you for the service. Long live Indonesian tourism.

2 people find it helpful

Accommodation's Reply

31 Oct 2025

Dear Mrs.Vonny Thank you very much for taking the time to share your wonderful review.We are delighted to know that you enjoyed your 3 days and 2 nights stay with us, and that our location, food, and service met your expectations. We truly appreciate your kind words about our team’s flexibility during check-in and your support for Indonesian tourism. It was our pleasure to have you, and we look forward to welcoming you back to The Crystal Luxury Bay Resort Nusa Dua for another memorable stay. Warm regards, The Crystal Luxury Bay Resort Nusa Dua Team

Arsyad S.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Booked a deluxe bay view room, and received a free upgrade to a bay view suite due to renovations. They also included three free meal vouchers and one free massage voucher. The receptionist was friendly. Upon arrival, we were given a refreshing and delicious mojito as a welcome drink. The room was nice, with a balcony. The outside balcony also had a relaxing sofa. There was a living room with a TV and sofa. There were two bathrooms, one near the entrance and one next to the bedroom. The bedroom has a 50-inch TV, but it's not yet a smart TV. The guest room has a 32-inch TV with YouTube and Netflix. The bathroom has a bathtub, is spacious, and has complete amenities. The hot water runs smoothly. The living room also has a kitchen and dining table, but no stove. There's an infinity pool with free access and a sofa for sunbathing. Breakfast is comprehensive, with chicken, fish, beef, sausages, various breads, and drinks. Drinks include fresh milk, coffee, tea, and fruit. You can bring food back to your room if you don't finish it. So far, I'm satisfied and will definitely return. There's a lot to appreciate about this hotel, but that's enough for now. Hopefully, it will stay that way.

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Accommodation's Reply

23 Oct 2025

Dear Mr. Arsyad, Thank you very much for sharing your experience at The Crystal Luxury Bay Resort Nusa Dua. We are delighted that you enjoyed your stay with us. From the friendly service from our reception staff, the comfort of our bay view suites, the comprehensive amenities, to the relaxing atmosphere of our terrace and infinity pool, your review encourages us to continue to improve the quality of our services and amenities. We also received your comments regarding the smart TV in the bedroom, which we will take into consideration for future improvements. We look forward to welcoming you back for another memorable stay. Best regards, The Crystal Luxury Bay Resort Nusa Dua Management

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Verified Traveler

Leisure

9.1

/10

Reviewed 7 week(s) ago

The hotel staff is friendly, the hotel is quite spacious with all the facilities, good...

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Accommodation's Reply

18 Oct 2025

Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the hospitality of our staff and the hotel facilities.We look forward to welcoming you back to The Crystal Luxury Bay Resort Nusa Dua for another enjoyable stay. Best Regards, The Crystal Resort Nusa Dua

Diny s. p.

8.5

/10

Reviewed 11 week(s) ago

The place is okay...the food is also quite good but the toilet in the bedroom doesn't flush well...plus the sheets aren't clean either

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1 people find it helpful

Accommodation's Reply

17 Sep 2025

Dear Mrs.Diny Thank you for taking the time to leave a review of your experience with us.We're delighted to hear that you enjoyed the hotel atmosphere and the food we served. However, we're also very sorry to learn that your comfort in your room was disrupted by issues with the toilet flush and the cleanliness of the bed linens.This is clearly not the standard of service we strive to provide.We've passed your feedback on to the Housekeeping and Engineering teams for immediate action and to prevent a recurrence. We look forward to welcoming you back for an even better experience. Best regards, The Crystal Resort Nusa Dua

D***l

6.2

/10

Reviewed 13 week(s) ago

It was quite exciting when I knew that this was a 5-star hotel, but it all disappeared. You have to maintain well the building and set more cleaning standards higher for the staff

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Accommodation's Reply

02 Sep 2025

Dear Mr.Donal, Thank you for sharing your feedback with us.We are truly sorry to hear that your recent stay did not meet your expectations.Your comments regarding the maintenance and cleanliness have been well noted, and we sincerely apologize for the inconvenience caused. Please rest assured that we have addressed your concerns with our team to ensure improvements are made.We deeply value your feedback as it helps us to enhance our service and facilities. We hope to have another opportunity in the future to welcome you back and provide you with a much better experience. Warm regards, The Crystal Resort Nusa Dua

Doran F. S.

Leisure

10.0

/10

Reviewed 14 week(s) ago

Friendly staff, lots of breakfast food choices and delicious taste

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4 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Doran, Thank you very much for sharing your wonderful review.We are delighted to know that you enjoyed our breakfast variety and taste, as well as the warm hospitality from our staff.Your kind words truly motivate our team to continue delivering the best service for all our guests. We look forward to welcoming you back soon for another pleasant stay at The Crystal Nusa Dua. Warm regards, The Crystal Nusa Dua

S***y

Leisure

9.4

/10

Reviewed 14 week(s) ago

Nice hotel room with jacuzzi at the balcony. Friendly staff. Good variety of breakfast.

5 people find it helpful

Accommodation's Reply

28 Aug 2025

Dear Valued Guest, Thank you very much for sharing your kind review.We are delighted to hear that you enjoyed the room with the jacuzzi on the balcony, our friendly staff, as well as the breakfast variety.Your positive feedback truly motivates our team to continue providing the best service.We look forward to welcoming you back again soon. Warm regards, The Crystal Resort Nusa Dua

V***a

Leisure

9.4

/10

Reviewed 15 week(s) ago

The service was excellent and friendly. Thank you to Mr. Wena, the security guard at the front of the hotel, who also took us on a boat tour of the mangroves behind the hotel. It was fun and enjoyable. Some corners of the room, especially on the 8th floor and our room, needed repairs and renovations. The hotel's concept is already beautiful and unique, just needs some maintenance. The spa and massage are also very affordable.

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1 people find it helpful

Accommodation's Reply

28 Aug 2025

Dear Guest, Thank you for your review and sharing your experience.We are delighted to hear that our team, especially Mr. Wena from security, left a positive impression and that your boat tour of the mangroves was a pleasant experience. We also appreciate your feedback regarding the condition of the room, which we have noted for future improvements and maintenance.We are also pleased to hear that you enjoyed the spa and massage facilities at an affordable price. We look forward to welcoming you back for an even better experience in the future. Warm regards, The Crystal Resort Nusa Dua

Ivandrian G.

9.7

/10

Reviewed 15 week(s) ago

Excellent hotel with many amenities, pretty helpful staff! The room was excellent.

1 people find it helpful

Accommodation's Reply

22 Aug 2025

Dear Mr.Ivandrian, Thank you very much for your excellent review.We are delighted to know that you enjoyed our amenities, found our staff helpful, and were satisfied with your room.Your kind words truly motivate us to continue delivering the best service to all our guests. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, The Crystal Resort Nusa Dua

B***o

Leisure

6.3

/10

Reviewed 15 week(s) ago

booked in deluxe, but due to renovation of deluxe room, moved to jacuzzi suite, hehehe heard the suite was already nice, when I got to the room, it turned out to be a mess, first there were lots of mosquitoes, then the sheets felt like they had never been washed, the bathroom was dull and smelly, eh at night I still got the bonus of the sound of rats jogging on the ceiling

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1 people find it helpful

Accommodation's Reply

22 Aug 2025

Dear Mr.Briliantoro, Thank you for taking the time to share your feedback with us.We sincerely apologize for the inconvenience you experienced during your stay.While we upgraded your booking to a Jacuzzi Suite due to the renovation of our Deluxe rooms, we truly regret that the experience did not meet your expectations. We are very concerned about the issues you mentioned regarding cleanliness, mosquitoes, and noise disturbance.Please rest assured that we have shared your comments with our housekeeping and maintenance teams for immediate follow-up and improvement. Your feedback is very valuable to us as we continuously strive to provide a better experience for all our guests.We do hope to have the chance to welcome you back in the future and provide you with a much more pleasant stay. Warm regards, The Crystal Resort Nusa Dua

A***i

Business

8.5

/10

Reviewed 15 week(s) ago

This hotel is close to the jogging track in the Bali governor's office area. For those looking to jog in the morning or evening, this hotel is highly recommended.

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Accommodation's Reply

22 Aug 2025

Dear Mr.Ai Thank you for sharing your positive review.We’re glad to know you enjoyed our location, especially with the easy access to the jogging track at ITDC. It’s wonderful to hear that you would recommend our hotel to fellow joggers. We look forward to welcoming you back soon for another pleasant stay. Warm regards, The Crystal Resort Nusa Dua

Cory S. D. S.

10.0

/10

Reviewed 16 week(s) ago

The main pool is really nice, cool, and spacious. The rooftop pool is also really cool. The breakfast is delicious. The best, even though the price is cheap.

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2 people find it helpful

Accommodation's Reply

22 Aug 2025

Dear Mr/Mrs.Cory Thank you so much for your wonderful review.We’re delighted to hear you enjoyed both our main pool and rooftop pool, as well as our breakfast. It’s also great to know that you found the stay worth the value. We truly appreciate your kind words and look forward to welcoming you back soon for another relaxing stay. Warm regards, The Crystal Resort Nusa Dua

R***a

Business

9.4

/10

Reviewed 17 week(s) ago

Good and nice place and location. Quiet and comfort room also. Cleanliness is ok, hotel's standard.

2 people find it helpful

Accommodation's Reply

11 Aug 2025

Dear Guest, Thank you for sharing your kind feedback.We’re glad you enjoyed our location, quiet and comfortable room, as well as the cleanliness.We truly appreciate your visit and look forward to welcoming you back again soon. Kind regards, The Crystal Resort Nusa Dua

D***o

Leisure

8.4

/10

Reviewed 17 week(s) ago

It looks like the hotel room hasn't been renovated, the water taps are leaking

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Accommodation's Reply

11 Aug 2025

Dear Guest, Thank you for your feedback.We’re sorry for the inconvenience regarding the room condition and leaking taps.Your comments have been shared with our maintenance team for immediate follow-up.We appreciate your input as it helps us improve, and we hope to welcome you back for a better experience. Kind regards, The Crystal Resort Nusa Dua

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Bedroom 4 The Crystal Luxury Bay Nusa Dua

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.