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The Excelton Hotel
Hotels
8.5
/10
Very Good
5,556 reviews
What Guests Say About Their Stay
Staff Friendliness (130)
Distance To City Center (115)
Bedroom (115)
Ambiance (114)
E***s
10.0
/ 10
A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.
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M***i
9.7
/ 10
Recommended for family vacation.
Quiet atmosphere.
Complete facilities.
Food served is varied and suitable for the tongue.
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Finna A.
10.0
/ 10
The service is okay, breakfast is complete, all the staff are really nice.
The typical Palembang breakfast is complete,
Alhamdulillah it feels like Eid at home, because from ketupat, typical Palembang cakes, etc. are very complete,
Stayed here for 2 days was fun,
Moreover, the price is really affordable,
If I go to Palembang again, I guarantee I will come back here.
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Mulya R.
10.0
/ 10
First time staying at a hotel in Palembang, very impressive. The staff are responsive and friendly, informative. Impressive.
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Acep s.
10.0
/ 10
The best hotel in Palembang that I have ever been to, all the staff are friendly, the facilities are OK & the breakfast is delicious & varied
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In the Area
See Map
Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Excelton Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
The Excelton Hotel Address: Map & Location
Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
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Discover More About The Excelton Hotel
Location
The Excelton Hotel is located in area / city Ilir Barat I.
About The Excelton Hotel
The Excelton Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, The Excelton Hotel provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Excelton Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Excelton Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Excelton Hotel.
All facilities in The Excelton Hotel
Swimming Pool
Lobby
Exterior
Restaurant
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Show cooking restaurant
- Snacks
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Business facilities
- Meeting facilities
- PRINTER
Accessibilty
- Accessible bathroom
- Disabled access friendly
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Gift shop
- Supermarket
Things to Do
- Fitness center
- Indoor pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Excelton Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Spa closed temporarily from 1-1-2024 to 31-12-2025.
Contact Accommodation Before Arrival
Guests should contact hotel 3 day(s) prior to arrival
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Excelton Hotel | 149 |
Number of floors in The Excelton Hotel | 10 |
Another facilities in The Excelton Hotel | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in The Excelton Hotel
What are available facilities at The Excelton Hotel?
There are top facilites at The Excelton Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Excelton Hotel?
Check-in time at The Excelton Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Excelton Hotel provide breakfast?
Yes, The Excelton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Excelton Hotel?
The Excelton Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Excelton Hotel have?
The Excelton Hotel has 10 floors.
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More Reviews from Other Guests in The Excelton Hotel
Overall Ratings & Reviews The Excelton Hotel
Traveloka (5,556)
8.5
Very Good
From 5,556 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.7
Meal
8.5
Location
8.7
Service and Facilites
8.6
People often mention about The Excelton Hotel
All
Staff Friendliness (90)
Ambiance (80)
Distance to City Center (77)
Bedroom (77)
Taste (74)
Hotel Area (73)
Variety (69)
Room Space (68)
Bathroom (67)
Wifi (60)
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Most Recent
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Traveler Reviews The Excelton Hotel
Number of reviews per page
20
40
Customer reviews
Verified Traveler
10.0
/10
Reviewed 4 day(s) ago
The pool is clean and the water is warm, so the kids don't get cold.
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Find this review helpful?
chandra
Staycation
10.0
/10
Reviewed 6 day(s) ago
Best hotel in Palembang, overall satisfactory
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r***y
10.0
/10
Reviewed 2 week(s) ago
Good breakfast, friendly service and nice rooms.
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Verified Traveler
8.8
/10
Reviewed 2 week(s) ago
Overall, it's good, but the breakfast restaurant is a bit small, and the food selection could be more extensive. It might need to be expanded further. Thanks.
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Find this review helpful?
E***s
Staycation
10.0
/10
Reviewed 4 week(s) ago
A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.
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Find this review helpful?
M***h
8.5
/10
Reviewed 5 week(s) ago
really bad, can't fund
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Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
Clean, fragrant, kids friendly, the best room.
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1 people find it helpful
Muhammad R. P.
10.0
/10
Reviewed 5 week(s) ago
level of service
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1 people find it helpful
P***a
Business
10.0
/10
Reviewed 7 week(s) ago
Comfortable and the main hotel to go to every time I go to Palembang
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I***N
Business
10.0
/10
Reviewed 7 week(s) ago
Checkout can be delayed by half an hour
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N***k
10.0
/10
Reviewed 7 week(s) ago
Recommended food menu, liked and satisfied
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W***h
Transit
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, comfortable hotel,
delicious and varied food
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R***y
8.4
/10
Reviewed 8 week(s) ago
It's not a family hotel, more of a business hotel. Many of the facilities aren't suitable for children, and there's no shallow pool. Other than that, the hotel is great.
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MB
Moskow B.
10.0
/10
Reviewed 9 week(s) ago
Very good, steady, very like, very friendly, food is also very delicious.
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2 people find it helpful
LH
Listiya H. M.
6.7
/10
Reviewed 10 week(s) ago
the water can't be warm, the water is yellow.
See original
1 people find it helpful
Yahya
Staycation
10.0
/10
Reviewed 11 week(s) ago
the basement motorbike parking area has been expanded
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1 people find it helpful
A***h
Staycation
8.5
/10
Reviewed 11 week(s) ago
The service and room facilities are all very good.
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Find this review helpful?
M***i
Staycation
10.0
/10
Reviewed 11 week(s) ago
Great hotel to stay for a couple and/or with family, will visit again next time. Thanks for the hospitality!!
Find this review helpful?
Y***s
10.0
/10
Reviewed 13 week(s) ago
Worth it, friendly service, supportive environment for children
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Find this review helpful?
sm
siti m.
Leisure
8.8
/10
Reviewed 14 week(s) ago
The facilities and room comfort are great.
Strategic location in the city center.
Friendly staff, but a bit confusing at first.
Overall, it's okay.
See original
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Excelton Hotel
Traveloka (5,556)
8.5
Very Good
From 5,556 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.7
Meal
8.5
Location
8.7
Service and Facilites
8.6
People often mention about The Excelton Hotel
All
Staff Friendliness (90)
Ambiance (80)
Distance to City Center (77)
Bedroom (77)
Taste (74)
Hotel Area (73)
Variety (69)
Room Space (68)
Bathroom (67)
Wifi (60)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Excelton Hotel
Number of reviews per page
20
40
Customer reviews
Verified Traveler
10.0
/10
Reviewed 4 day(s) ago
The pool is clean and the water is warm, so the kids don't get cold.
See original
Find this review helpful?
chandra
Staycation
10.0
/10
Reviewed 6 day(s) ago
Best hotel in Palembang, overall satisfactory
See original
Find this review helpful?
r***y
10.0
/10
Reviewed 2 week(s) ago
Good breakfast, friendly service and nice rooms.
See original
Find this review helpful?
Verified Traveler
8.8
/10
Reviewed 2 week(s) ago
Overall, it's good, but the breakfast restaurant is a bit small, and the food selection could be more extensive. It might need to be expanded further. Thanks.
See original
Find this review helpful?
E***s
Staycation
10.0
/10
Reviewed 4 week(s) ago
A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.
See original
Find this review helpful?
M***h
8.5
/10
Reviewed 5 week(s) ago
really bad, can't fund
See original
Find this review helpful?
Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
Clean, fragrant, kids friendly, the best room.
See original
1 people find it helpful
Muhammad R. P.
10.0
/10
Reviewed 5 week(s) ago
level of service
See original
1 people find it helpful
P***a
Business
10.0
/10
Reviewed 7 week(s) ago
Comfortable and the main hotel to go to every time I go to Palembang
See original
Find this review helpful?
I***N
Business
10.0
/10
Reviewed 7 week(s) ago
Checkout can be delayed by half an hour
See original
Find this review helpful?
N***k
10.0
/10
Reviewed 7 week(s) ago
Recommended food menu, liked and satisfied
See original
Find this review helpful?
W***h
Transit
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, comfortable hotel,
delicious and varied food
See original
Find this review helpful?
R***y
8.4
/10
Reviewed 8 week(s) ago
It's not a family hotel, more of a business hotel. Many of the facilities aren't suitable for children, and there's no shallow pool. Other than that, the hotel is great.
See original
Find this review helpful?
MB
Moskow B.
10.0
/10
Reviewed 9 week(s) ago
Very good, steady, very like, very friendly, food is also very delicious.
See original
2 people find it helpful
LH
Listiya H. M.
6.7
/10
Reviewed 10 week(s) ago
the water can't be warm, the water is yellow.
See original
1 people find it helpful
Yahya
Staycation
10.0
/10
Reviewed 11 week(s) ago
the basement motorbike parking area has been expanded
See original
1 people find it helpful
A***h
Staycation
8.5
/10
Reviewed 11 week(s) ago
The service and room facilities are all very good.
See original
Find this review helpful?
M***i
Staycation
10.0
/10
Reviewed 11 week(s) ago
Great hotel to stay for a couple and/or with family, will visit again next time. Thanks for the hospitality!!
Find this review helpful?
Y***s
10.0
/10
Reviewed 13 week(s) ago
Worth it, friendly service, supportive environment for children
See original
Find this review helpful?
sm
siti m.
Leisure
8.8
/10
Reviewed 14 week(s) ago
The facilities and room comfort are great.
Strategic location in the city center.
Friendly staff, but a bit confusing at first.
Overall, it's okay.
See original
1 people find it helpful
Number of reviews per page
20
40