The Grove Suites by Grand Aston

Hotels
All-star Accommodation
8.6
/10
Very Good
3,289 reviews

What Guests Say About Their Stay

Room Space (108)
Staff Friendliness (99)
Bedroom (90)
Distance To City Center (85)
D***s
9.4
/ 10
This is my third time checking in at The Groove Suites, and I must say, it has been a consistently pleasant experience. The staff are always kind and helpful. What I find most intriguing about this hotel is its unique room layout, which deviates from the traditional hotel designs. It's not your typical, boring hotel room. I am eagerly looking forward to my fourth stay here in the near future.
gevin g. a. p.
8.5
/ 10
Didn't have the chance to take photos of the room, but I should say the room is worth the money. Even in the peak season (Christmas eve), they still offer reasonable prices with extraordinary hospitality and quality. I love the breakfast choices. They got Indonesian food, sushi, laksa, and many more. Definitely will be one of my go-to hotel in Jakarta. Perfect for couples that want bigger spaces, family, and events with friends.
J***a
10.0
/ 10
The room was great and clean! Recommended! And we had a wonderful stay, would love to come back!
Yogi A. P.
10.0
/ 10
All hotel staff are friendly and helpful, the food menu is varied, it tastes good, the room is clean.
R***y
10.0
/ 10
Very nice hotel with very friendly, polite, and helpful staff. All staff always smile and ask what they can do for helping us. Really great experience with The Grove Suite Hotel. This is my second time staycation here and always good. For sure [I] will come back again.
In the Area
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Kawasan Rasuna Epicentrum, Jl. H.R. Rasuna Said - Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12960

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at The Grove Suites by Grand Aston is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

The Grove Suites by Grand Aston Address: Map & Location

Kawasan Rasuna Epicentrum, Jl. H.R. Rasuna Said - Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12960
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Lobby The Grove Suites by Grand Aston
Exterior 2 The Grove Suites by Grand Aston

Discover More About The Grove Suites by Grand Aston

Location


Staying at The Grove Suites by Grand Aston is a good choice when you are visiting Kuningan.

About The Grove Suites by Grand Aston

From business event to corporate gathering, The Grove Suites by Grand Aston provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at The Grove Suites by Grand Aston is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Grove Suites by Grand Aston exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Grove Suites by Grand Aston is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Grove Suites by Grand Aston.

All facilities in The Grove Suites by Grand Aston

Common Space The Grove Suites by Grand Aston
Common Space
Lobby The Grove Suites by Grand Aston
Lobby
Exterior The Grove Suites by Grand Aston
Exterior
Bedroom The Grove Suites by Grand Aston
Bedroom
In-room Bathroom The Grove Suites by Grand Aston
In-room Bathroom

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant

Things to Do

  • Massage
  • Fitness center
  • Spa
  • Outdoor pool
  • Garden

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Business center
  • Meeting facilities

Food and Drinks

  • Bar

Transportation

  • Airport transfer

Connectivity

  • LAN Internet

General

  • Smoking area

Accommodation Policy & General Information in The Grove Suites by Grand Aston

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 6-6-2025 to 23-6-2025.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Grove Suites by Grand Aston
151
Number of floors in The Grove Suites by Grand Aston
15
Another facilities in The Grove Suites by Grand Aston
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in The Grove Suites by Grand Aston

What are available facilities at The Grove Suites by Grand Aston?
There are top facilites at The Grove Suites by Grand Aston such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Grove Suites by Grand Aston?
Check-in time at The Grove Suites by Grand Aston is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of The Grove Suites by Grand Aston?
The Grove Suites by Grand Aston is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Grove Suites by Grand Aston have?
The Grove Suites by Grand Aston has 15 floors.
How many rooms are available at The Grove Suites by Grand Aston?
The Grove Suites by Grand Aston has 151 rooms in total.
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More Reviews from Other Guests in The Grove Suites by Grand Aston

8.7
Very Good
From 2,935 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about The Grove Suites by Grand Aston
All
Room Space (64)
Staff Friendliness (61)
Bedroom (57)
Distance to City Center (56)
Variety (53)
Surroundings (52)
Hotel Area (50)
Ambiance (48)
Bathroom (48)
Taste (47)
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Most Recent
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Traveler Reviews The Grove Suites by Grand Aston

Number of reviews per page
20
40
Customer reviews
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 day(s) ago
The toilet smells really bad even though it's good, then the toilet lid closes really fast, the sound doesn't close quietly, then when having breakfast, my child couldn't go down to the restaurant, I asked to be taken to the room because my husband wasn't feeling well, they only gave me fried rice, no fruit, sorry, I mean like other hotels, everything is complete.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Warmest regards from The Grove Suites by Grand Aston. First of all, we would like to thank you for taking the time to write your valuable review and for staying at our hotel. We apologize for any inconvenience caused during your stay. This feedback will be very useful for our continued improvement. We look forward to welcoming you back to The Grove Suites by Grand Aston in the future. Best regards, Alain John John Sivi General Manager
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Nice place.. friendly hotel staff. Nice experience.. Unfortunately there are different opinions on the swimming pool, different staff have different answers. It says it closes at 6, 7, 8 so I don't know which one is correct. And the AC in the room is a bit noisy. Breakfast is delicious
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. First of all, we would like to thank you for taking the time to share your valuable feedback via our online channels. This is a valuable review for our efforts to improve our service. Our management takes your feedback very seriously and it is a testament to our commitment to delivering the best possible service to all our guests. We hope that you will have a pleasant and enjoyable stay with us at The Grove Suites by Grand Aston. Wishing you good health and many more wonderful days ahead. Sincerely, Alain John John Sivi General Manager
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Y***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel is good, prime location, the rooms are big and you can cook too.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Warmest regards from The Grove Suites by Grand Aston. Thank you for your visit. We are very pleased that you enjoyed your stay and found it comfortable. We look forward to welcoming you back to The Grove Suites by Grand Aston again. Wishing you good health and a wonderful day. Best regards, Alain John John Sivi General Manager
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J***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
spacious and clean room, good experience so far. check in and check out went smoothly. in room dining order took some time but the taste was okay. breakfast was delicious, staff very helpful to refill the coffee.
2 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston First of all, we would like to thank you for taking the time to share your experience at our property. Guest feedback like yours is incredibly important to us and helps guide our ongoing efforts to enhance the quality of our service. We appreciate your honest observations. Your comments help us continue to improve and ensure a consistently comfortable experience for all our guests. Thank you once again for choosing to stay with us. We truly value your support and look forward to welcoming you back in the near future. Best regards, Alain John John Siwy General Manager
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Anita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Easy check-in and check-out, no deposit, no ID required, lobby is a bit dark but not well lit, rooms are okay, food is okay, swimming pool is okay, to go to the mall just go downstairs.
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Hello Anita, Best regards from The Grove Suites by Grand Aston. Thank you for sharing your experience with us. We are pleased to hear that the check-in and check-out process was smooth and that you were satisfied with the comfort of our room, food and swimming pool. We also appreciate your comments regarding the lighting in the lobby area. We will take your feedback into consideration to improve the comfort of our guests in the future. We sincerely hope to welcome you back for an even more pleasant stay in the future. Best regards, Alain John John Sivi General Manager
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It's always a pleasure to spend the night and rest here.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Grove Suites (part of Grand Aston Hotels & Resorts) would like to extend our warmest regards to you. Thank you for your warm review. We appreciate the comfort you have enjoyed at our hotel and look forward to welcoming you back again. Best regards, Alan John John Demo General Manager
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very recommended and the staff was helpful
2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay and appreciate your feedback, which helps us continue to improve. We look forward to welcoming you back soon! Best Regards, Alain John John Siwy General Manager
saud m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Family friendly, staff are also friendly, breakfast is always delicious and has many variants.
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Mr. Saud M. , Greetings from The Grove Suites by Grand Aston Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay and appreciate your feedback, which helps us continue to improve. We look forward to welcoming you back soon! Best Regards, Alain John John Siwy General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Staff friendly, clean hotel, service ok.
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. Thank you for your visit, we are delighted to know that you were satisfied and found your stay comfortable on this occasion. We look forward to welcoming you back to The Grove Suites by Grand Aston, we wish you good health and a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The staff are friendly and helpful, initially there was a problem when checking in but it was safe and fast, usually there is a water dispenser in the room but this one wasn't there so I had to ask the staff for more water, and they were very helpful when I couldn't have breakfast because I was sick so the food was brought to my room even though I had to wait for more than an hour, I asked for another menu but this one came but it's ok
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. Thank you for your visit, we are delighted to know that you were satisfied and found your stay comfortable on this occasion. We look forward to welcoming you back to The Grove Suites by Grand Aston, we wish you good health and a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Nice, delicious, and comfortable for relaxing with family.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. Thank you for your visit, we are delighted to know that you were satisfied and found your stay comfortable on this occasion. We look forward to welcoming you back to The Grove Suites by Grand Aston, we wish you good health and a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Hotel The Groove Suites by Aston Epicentrum
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Accommodation's Reply
17 Sep 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston Thank you for having the time to review our property, we are so delighted for your positive review. Thank you once again for your stay, we do hope you always enjoy your stay with us and look forward to welcoming you again at The Grove Suites by Grand Aston. Best regards, Alain John John Siwy General Manager
Yogie R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice place for family time, so fun & great
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Mr. Yogie R. P. , First of all, we would like to thank you for taking the time to share your experience at our property. Guest feedback like yours is incredibly important to us and helps guide our ongoing efforts to enhance the quality of our service. We’re pleased to hear that you had an overall enjoyable stay, and we appreciate your honest observations. Your comments help us continue to improve and ensure a consistently comfortable experience for all our guests. Thank you once again for choosing to stay with us. We truly value your support and look forward to welcoming you back in the near future. Best regards, Alain John John Siwy General Manager
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Hidden gem hotel with apartment vibes and close to the mall, quite complete and very comfortable, will come back here again
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Valued Guest, First of all, we would like to thank you for taking the time to share your experience at our property. Guest feedback like yours is incredibly important to us and helps guide our ongoing efforts to enhance the quality of our service. We’re pleased to hear that you had an overall enjoyable stay, and we appreciate your honest observations. Your comments help us continue to improve and ensure a consistently comfortable experience for all our guests. Thank you once again for choosing to stay with us. We truly value your support and look forward to welcoming you back in the near future. Best regards, Alain John John Siwy General Manager
A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Safe area to stay in during the recent demos.
2 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston Thank you for your kind words! We're happy to know you had a pleasant stay. We hope to welcome you back again soon! Best Regards, Alain John John Siwy General Manager
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Yuhana 2.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The room is very comfortable. There are two TVs, so you can watch as much as you want, and Netflix is premium.
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Hello Mrs. Yuhana 2., Warm greetings from The Grove Suites by Grand Aston. Thank you for your excellent feedback on The Grove Suites by Grand Aston, we always strive to provide the best service and comfort for all our guests. We are delighted to know that you were satisfied and had a comfortable stay with us. We look forward to your next visit with your family to share a more enjoyable experience. Best Regards, Alain John John Siwy. General Manager.
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J***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Great experience and compliment for our wedding room, thank you!
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston, Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Thank you once again for your stay and feedback, looking forward to welcoming you again at The Grove Suites by Grand Aston at the soonest. Best regards, Alain John John Siwy General Manager
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Siti a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
I'm happy, the kids are happy, the room is clean too
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Hello Ms. Siti A., Warm greetings from The Grove Suites by Grand Aston. Thank you for your excellent feedback on The Grove Suites by Grand Aston. We always strive to provide the best service and comfort for all our guests. We are delighted to know that you were satisfied and had a comfortable stay with us. We look forward to your next visit with your family to share an even more enjoyable experience. Best Regards, Alain John John Siwy. General Manager.
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Astrianie M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Fun, good service, rooms with good views, food is also delicious.
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Accommodation's Reply
29 Aug 2025
Hello Ms. Astrianie M., Warm greetings from The Grove Suites by Grand Aston. Thank you for your excellent feedback on The Grove Suites by Grand Aston. We always strive to provide the best service and comfort for all our guests. We are delighted to know that you were satisfied and had a comfortable stay with us. We look forward to your next visit with your family to share an even more enjoyable experience. Best Regards, Alain John John Siwy. General Manager.
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J***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
It was fun. There was a little trouble with the bathtub, but the staff was very helpful.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. First of all, we would like to thank you for staying at our hotel and taking the time to provide valuable reviews through online guest feedback which is a review for us to be even better, your review is taken seriously by our management. As a testament to our efforts to provide the best service to our guests. We look forward to welcoming you back to The Grove Suites by Grand Aston, may you always be healthy and have a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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Number of reviews per page
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Bedroom 4 The Grove Suites by Grand Aston

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 2,935 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about The Grove Suites by Grand Aston
All
Room Space (64)
Staff Friendliness (61)
Bedroom (57)
Distance to City Center (56)
Variety (53)
Surroundings (52)
Hotel Area (50)
Ambiance (48)
Bathroom (48)
Taste (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Grove Suites by Grand Aston

Number of reviews per page
20
40
Customer reviews
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 day(s) ago
The toilet smells really bad even though it's good, then the toilet lid closes really fast, the sound doesn't close quietly, then when having breakfast, my child couldn't go down to the restaurant, I asked to be taken to the room because my husband wasn't feeling well, they only gave me fried rice, no fruit, sorry, I mean like other hotels, everything is complete.
Read More
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Find this review helpful?
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Warmest regards from The Grove Suites by Grand Aston. First of all, we would like to thank you for taking the time to write your valuable review and for staying at our hotel. We apologize for any inconvenience caused during your stay. This feedback will be very useful for our continued improvement. We look forward to welcoming you back to The Grove Suites by Grand Aston in the future. Best regards, Alain John John Sivi General Manager
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Nice place.. friendly hotel staff. Nice experience.. Unfortunately there are different opinions on the swimming pool, different staff have different answers. It says it closes at 6, 7, 8 so I don't know which one is correct. And the AC in the room is a bit noisy. Breakfast is delicious
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. First of all, we would like to thank you for taking the time to share your valuable feedback via our online channels. This is a valuable review for our efforts to improve our service. Our management takes your feedback very seriously and it is a testament to our commitment to delivering the best possible service to all our guests. We hope that you will have a pleasant and enjoyable stay with us at The Grove Suites by Grand Aston. Wishing you good health and many more wonderful days ahead. Sincerely, Alain John John Sivi General Manager
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Y***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel is good, prime location, the rooms are big and you can cook too.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Warmest regards from The Grove Suites by Grand Aston. Thank you for your visit. We are very pleased that you enjoyed your stay and found it comfortable. We look forward to welcoming you back to The Grove Suites by Grand Aston again. Wishing you good health and a wonderful day. Best regards, Alain John John Sivi General Manager
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J***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
spacious and clean room, good experience so far. check in and check out went smoothly. in room dining order took some time but the taste was okay. breakfast was delicious, staff very helpful to refill the coffee.
2 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston First of all, we would like to thank you for taking the time to share your experience at our property. Guest feedback like yours is incredibly important to us and helps guide our ongoing efforts to enhance the quality of our service. We appreciate your honest observations. Your comments help us continue to improve and ensure a consistently comfortable experience for all our guests. Thank you once again for choosing to stay with us. We truly value your support and look forward to welcoming you back in the near future. Best regards, Alain John John Siwy General Manager
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Anita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Easy check-in and check-out, no deposit, no ID required, lobby is a bit dark but not well lit, rooms are okay, food is okay, swimming pool is okay, to go to the mall just go downstairs.
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Hello Anita, Best regards from The Grove Suites by Grand Aston. Thank you for sharing your experience with us. We are pleased to hear that the check-in and check-out process was smooth and that you were satisfied with the comfort of our room, food and swimming pool. We also appreciate your comments regarding the lighting in the lobby area. We will take your feedback into consideration to improve the comfort of our guests in the future. We sincerely hope to welcome you back for an even more pleasant stay in the future. Best regards, Alain John John Sivi General Manager
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It's always a pleasure to spend the night and rest here.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Grove Suites (part of Grand Aston Hotels & Resorts) would like to extend our warmest regards to you. Thank you for your warm review. We appreciate the comfort you have enjoyed at our hotel and look forward to welcoming you back again. Best regards, Alan John John Demo General Manager
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very recommended and the staff was helpful
2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay and appreciate your feedback, which helps us continue to improve. We look forward to welcoming you back soon! Best Regards, Alain John John Siwy General Manager
saud m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Family friendly, staff are also friendly, breakfast is always delicious and has many variants.
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Mr. Saud M. , Greetings from The Grove Suites by Grand Aston Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay and appreciate your feedback, which helps us continue to improve. We look forward to welcoming you back soon! Best Regards, Alain John John Siwy General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Staff friendly, clean hotel, service ok.
1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. Thank you for your visit, we are delighted to know that you were satisfied and found your stay comfortable on this occasion. We look forward to welcoming you back to The Grove Suites by Grand Aston, we wish you good health and a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The staff are friendly and helpful, initially there was a problem when checking in but it was safe and fast, usually there is a water dispenser in the room but this one wasn't there so I had to ask the staff for more water, and they were very helpful when I couldn't have breakfast because I was sick so the food was brought to my room even though I had to wait for more than an hour, I asked for another menu but this one came but it's ok
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. Thank you for your visit, we are delighted to know that you were satisfied and found your stay comfortable on this occasion. We look forward to welcoming you back to The Grove Suites by Grand Aston, we wish you good health and a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Nice, delicious, and comfortable for relaxing with family.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. Thank you for your visit, we are delighted to know that you were satisfied and found your stay comfortable on this occasion. We look forward to welcoming you back to The Grove Suites by Grand Aston, we wish you good health and a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Hotel The Groove Suites by Aston Epicentrum
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Accommodation's Reply
17 Sep 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston Thank you for having the time to review our property, we are so delighted for your positive review. Thank you once again for your stay, we do hope you always enjoy your stay with us and look forward to welcoming you again at The Grove Suites by Grand Aston. Best regards, Alain John John Siwy General Manager
Yogie R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice place for family time, so fun & great
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Mr. Yogie R. P. , First of all, we would like to thank you for taking the time to share your experience at our property. Guest feedback like yours is incredibly important to us and helps guide our ongoing efforts to enhance the quality of our service. We’re pleased to hear that you had an overall enjoyable stay, and we appreciate your honest observations. Your comments help us continue to improve and ensure a consistently comfortable experience for all our guests. Thank you once again for choosing to stay with us. We truly value your support and look forward to welcoming you back in the near future. Best regards, Alain John John Siwy General Manager
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Hidden gem hotel with apartment vibes and close to the mall, quite complete and very comfortable, will come back here again
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Valued Guest, First of all, we would like to thank you for taking the time to share your experience at our property. Guest feedback like yours is incredibly important to us and helps guide our ongoing efforts to enhance the quality of our service. We’re pleased to hear that you had an overall enjoyable stay, and we appreciate your honest observations. Your comments help us continue to improve and ensure a consistently comfortable experience for all our guests. Thank you once again for choosing to stay with us. We truly value your support and look forward to welcoming you back in the near future. Best regards, Alain John John Siwy General Manager
A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Safe area to stay in during the recent demos.
2 people find it helpful
Accommodation's Reply
12 Sep 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston Thank you for your kind words! We're happy to know you had a pleasant stay. We hope to welcome you back again soon! Best Regards, Alain John John Siwy General Manager
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Yuhana 2.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The room is very comfortable. There are two TVs, so you can watch as much as you want, and Netflix is premium.
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Hello Mrs. Yuhana 2., Warm greetings from The Grove Suites by Grand Aston. Thank you for your excellent feedback on The Grove Suites by Grand Aston, we always strive to provide the best service and comfort for all our guests. We are delighted to know that you were satisfied and had a comfortable stay with us. We look forward to your next visit with your family to share a more enjoyable experience. Best Regards, Alain John John Siwy. General Manager.
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J***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Great experience and compliment for our wedding room, thank you!
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Greetings from The Grove Suites by Grand Aston, Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Thank you once again for your stay and feedback, looking forward to welcoming you again at The Grove Suites by Grand Aston at the soonest. Best regards, Alain John John Siwy General Manager
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Siti a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
I'm happy, the kids are happy, the room is clean too
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Hello Ms. Siti A., Warm greetings from The Grove Suites by Grand Aston. Thank you for your excellent feedback on The Grove Suites by Grand Aston. We always strive to provide the best service and comfort for all our guests. We are delighted to know that you were satisfied and had a comfortable stay with us. We look forward to your next visit with your family to share an even more enjoyable experience. Best Regards, Alain John John Siwy. General Manager.
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Astrianie M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Fun, good service, rooms with good views, food is also delicious.
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Accommodation's Reply
29 Aug 2025
Hello Ms. Astrianie M., Warm greetings from The Grove Suites by Grand Aston. Thank you for your excellent feedback on The Grove Suites by Grand Aston. We always strive to provide the best service and comfort for all our guests. We are delighted to know that you were satisfied and had a comfortable stay with us. We look forward to your next visit with your family to share an even more enjoyable experience. Best Regards, Alain John John Siwy. General Manager.
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J***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
It was fun. There was a little trouble with the bathtub, but the staff was very helpful.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Warm greetings from The Grove Suites by Grand Aston. First of all, we would like to thank you for staying at our hotel and taking the time to provide valuable reviews through online guest feedback which is a review for us to be even better, your review is taken seriously by our management. As a testament to our efforts to provide the best service to our guests. We look forward to welcoming you back to The Grove Suites by Grand Aston, may you always be healthy and have a pleasant day. Best Regards, Alain John John Siwy. General Manager.
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