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The Premiere Hotel Pekanbaru
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The Premiere Hotel Pekanbaru
Hotels
Preferred Partner
8.5
/10
Very Good
5,024 reviews
What Guests Say About Their Stay
Distance To City Center (38)
Bedroom (37)
Room Space (32)
Staff Friendliness (31)
FANDY M.
9.7
/ 10
Great place to stay, great food also. Affordable price, really worth the choice. Will stay here again in my next visit to Pekanbaru.
YUSFOMEN
9.7
/ 10
Room size and views are great.
Staff very friendly, food in all restaurant were good, we like it, someday I’ll be back again this hotel, if you’re Muslim it's better you choose this hotel because very near this hotel behind the hotel mosque al-fallah and than you turn left from hotel about 150m you can find the mosque Ar-rahman... thank you so much Premeire.
Elvi Hendra
9.7
/ 10
Good services and good facility
Davidcy
10.0
/ 10
Fast respond and check in process. Clean rooms as I take 2 different rooms for my business friends, great breakfast as well and easy access to the airport.
SDRE C. P. S.
8.5
/ 10
It was great experience staying here!
In the Area
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Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Premiere Hotel Pekanbaru
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What's around The Premiere Hotel Pekanbaru
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Jln. Jendral Sudirman No. 389, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
Discover More About The Premiere Hotel Pekanbaru
note: hotel was previously named The Premiere Pekanbaru
Location
Staying at The Premiere Hotel Pekanbaru is a good choice when you are visiting Pekanbaru City Center.
About The Premiere Hotel Pekanbaru
The Premiere Hotel Pekanbaru is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, The Premiere Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at The Premiere Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Premiere Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Premiere Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Premiere Hotel Pekanbaru.
All facilities in The Premiere Hotel Pekanbaru
Swimming Pool
Lobby
Exterior
Restaurant
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Snacks
- Snack bar
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Wedding service
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- Minibar
- Shower
- TV
Things to Do
- Children play area
- Fitness center
- Outdoor pool
- Sauna
- Spa
- Sun loungers
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- ATM/Banking
- Shops
Family-friendly Facilities
- Children pool
Transportation
- Airport transfer
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Premiere Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Premiere Hotel Pekanbaru | 168 |
Number of floors in The Premiere Hotel Pekanbaru | 15 |
Another facilities in The Premiere Hotel Pekanbaru | Ballroom, Banquet, Connecting rooms, Family room, Fireplace in lobby |
Frequently asked question in The Premiere Hotel Pekanbaru
What are available facilities at The Premiere Hotel Pekanbaru?
There are top facilites at The Premiere Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Premiere Hotel Pekanbaru?
The standard check-in time at The Premiere Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Premiere Hotel Pekanbaru provide breakfast?
Yes, The Premiere Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Premiere Hotel Pekanbaru
Traveloka (5,024)
Other sources (26)
8.5
Very Good
From 5,024 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.6
Location
8.7
Service and Facilites
8.5
People often mention about The Premiere Hotel Pekanbaru
All
Distance to City Center (24)
Bedroom (24)
Hotel Area (23)
Bathroom (22)
Room Space (19)
Variety (19)
In-house Restaurant (19)
Family Friendly (18)
Staff Friendliness (18)
Ambiance (18)
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Traveler Reviews The Premiere Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
J***i
8.5
/10
Reviewed 1 week(s) ago
The room is great, the food is all delicious
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Accommodation's Reply
28 Jul 2025
To our valued guest, Thank you for your review! We are delighted to hear that you enjoyed the comfort of your room and the delicious food at our hotel. We look forward to welcoming you back for another enjoyable stay! All the best, Wismi – General Manager
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J***i
8.5
/10
Reviewed 1 week(s) ago
The room is great, the food is delicious, the swimming pool is clean
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
To our valued guest, Thank you very much for this brief but meaningful review! We're glad you were satisfied with the comfort of your room, the quality of our food, and the cleanliness of our pool. We hope your next visit will be even more memorable! All the best, Wismi – General Manager
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JS
Januwati S. S.
8.5
/10
Reviewed 2 week(s) ago
Comfort of hotel facilities, variety of food.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Hi Januwati, Thank you for your appreciation! We're delighted to hear that you enjoyed the comfort of our hotel facilities and the variety of food we offer. We hope you'll have a pleasant stay every time you return to The Premiere. All the best, Wismi – General Manager
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SS
Suparyanto S.
10.0
/10
Reviewed 6 week(s) ago
The rooms are clean, the food is delicious, the service is good.
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Accommodation's Reply
24 Jun 2025
To our valued guest, Thank you for your positive review. We are very happy to know that you enjoyed the cleanliness of the room, the taste of the food, and the service from our team. Feedback like this is an encouragement for us to continue to provide the best service for our guests. All the best, Wismi – General Manager
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AA
Aldhi A.
9.4
/10
Reviewed 6 week(s) ago
Everything is best, very recommended hotel to stay while in Pekanbaru.
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Accommodation's Reply
24 Jun 2025
Hello Aldhi,
Thank you for your wonderful feedback! We're thrilled to know that everything met your expectations and that you highly recommend our hotel. It means a lot to us, and we look forward to welcoming you back on your next visit to Pekanbaru.
All the best,
Wismi – General Manager
BS
Brad S.
Business
10.0
/10
Reviewed 6 week(s) ago
Best hotel to stay in downtown Pekanbaru. Good Thai restaurant next door.
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Accommodation's Reply
19 Jun 2025
Hello Brad,
Thank you for the great review! We’re delighted to hear that you enjoyed your stay and appreciated our location in downtown Pekanbaru.
We’re also glad you enjoyed the Thai restaurant nearby — we agree, it’s a wonderful spot! Looking forward to welcoming you back soon.
All the best,
Wismi – General Manager
RA
Rijalul A.
9.4
/10
Reviewed 6 week(s) ago
Nice, for those on holiday in Pekanbaru
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Hi Rijalul, Thank you for your review! It is great to know that you recommend us as your accommodation choice for those who are vacationing in Pekanbaru. We will continue to strive to provide the best experience for every guest. All the best, Wismi – General Manager
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A***f
Business
9.1
/10
Reviewed 7 week(s) ago
Nice & comfortable hotel in pekanbaru
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Accommodation's Reply
19 Jun 2025
Dear our valued guest,
Thank you for your kind words! We’re glad to know you found our hotel nice and comfortable during your stay in Pekanbaru.
Your satisfaction means a lot to us, and we look forward to welcoming you back soon.
All the best,
Wismi – General Manager
A***a
Leisure
6.6
/10
Reviewed 7 week(s) ago
Order lunch at a restaurant, crispy fried chicken, when it arrived the chicken was sour, the flour was crispy but the meat was raw, there was still blood, stupidly it was still given to the child to eat even though he was selective, in the end the child was hospitalized because of diarrhea after eating raw chicken, please. Premiere class hotels check again the food that will be served to guests, don't just serve it.
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Accommodation's Reply
19 Jun 2025
Dear valued guest, Thank you for sharing this review. We sincerely apologize for the unpleasant experience you had, especially regarding the quality of the food served and its impact on your child’s health. This is beyond our food service and safety standards. We take this matter very seriously and will immediately conduct a thorough evaluation and improvement of our food serving process. The safety and comfort of our guests is our top priority, and we will ensure that similar incidents do not happen again in the future. All the best, Wismi – General Manager
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Y***e
Business
10.0
/10
Reviewed 7 week(s) ago
The service is good and friendly, hopefully it will be better in the future.
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Accommodation's Reply
19 Jun 2025
To our valued guest, Thank you for your review and kind wishes! We are glad to hear that you are satisfied with the friendly service from our team. We will continue to strive to improve the quality of our services to make your next experience even more memorable. All the best, Wismi – General Manager
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Y***e
Business
10.0
/10
Reviewed 7 week(s) ago
Thank you for the good service.
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Accommodation's Reply
19 Jun 2025
To our valued guest, Thank you again for your appreciation! We are very happy to provide you with an impressive service. Hopefully we can welcome you back on another occasion with a more enjoyable experience. All the best, Wismi – General Manager
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B***d
Staycation
9.7
/10
Reviewed 8 week(s) ago
Good all-around hotel in Pekanbaru. Nice Thai restaurant next door.
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Accommodation's Reply
19 Jun 2025
Dear our valued guest,
Thank you for your kind review! We’re happy to know you had a pleasant experience at our hotel and appreciated the convenience of the nearby Thai restaurant.
We hope to welcome you back on your next visit to Pekanbaru.
All the best,
Wismi – General Manager
Mina A. M.
10.0
/10
Reviewed 11 week(s) ago
The best hotel starting from the service
All are friendly and the food is delicious
The room is clean and tidy 😍
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Accommodation's Reply
18 Jul 2025
Hi Mina, Thank you for your positive review! We're glad you enjoyed the service, friendly staff, food, and cleanliness of your room during your stay. Comments like this encourage us to continue maintaining the quality of our service. All the best, Wismi – General Manager
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WP
Wiryadi P. P.
Business
10.0
/10
Reviewed 12 week(s) ago
Always happy stay in Premiere hotel, the food was great and the staff was friendly.
1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Wiryadi,
Thank you for always choosing The Premiere Hotel Pekanbaru!
We’re delighted to know you enjoyed the food and experienced warm hospitality from our staff.
Looking forward to welcoming you again on your next visit.
All the best,
Wismi – General Manager
b***h
Leisure
9.4
/10
Reviewed 12 week(s) ago
Wow, this hotel is really nice
See original
1 people find it helpful
Accommodation's Reply
18 Jul 2025
To our valued guest, Thank you very much for your appreciation! We are delighted to hear that you enjoyed your stay at The Premiere Hotel Pekanbaru. We look forward to welcoming you back for another enjoyable experience. All the best, Wismi – General Manager
See original
Z***n
8.5
/10
Reviewed 13 week(s) ago
the breakfast is delicious, and the room is clean too
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Accommodation's Reply
18 Jul 2025
Dear valued guest, Thank you for your review! We're glad you enjoyed the breakfast and the cleanliness of your room. We hope your next visit at The Premiere Hotel Pekanbaru will be even more memorable. All the best, Wismi – General Manager
See original
Z***n
Staycation
8.5
/10
Reviewed 13 week(s) ago
The room was comfortable, the breakfast was delicious, and the room was clean.
See original
1 people find it helpful
Accommodation's Reply
18 Jul 2025
To our valued guest, Thank you very much for your review! We're delighted to hear that you enjoyed your stay and that you enjoyed the breakfast and the cleanliness of your room. We look forward to welcoming you back to The Premiere Hotel Pekanbaru. All the best, Wismi – General Manager
See original
F***y
Leisure
10.0
/10
Reviewed 14 week(s) ago
Hotel staff is friendly 👍🙏. Complete facilities.
See original
1 people find it helpful
Accommodation's Reply
18 Jul 2025
To our valued guest, Thank you for your review! We're delighted that you were satisfied with the friendliness of our staff and the facilities we provide. We look forward to seeing you again on your next visit to The Premiere Hotel Pekanbaru. All the best, Wismi – General Manager
See original
Y***a
Staycation
10.0
/10
Reviewed 16 week(s) ago
I happened to book for another family, and they said they were happy staying here. Access to everywhere is close, close to the city, the mall, and next to it there is a park for just hanging out
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Accommodation's Reply
18 Jul 2025
To our valued guests, Thank you very much for entrusting us with your family accommodation. We are delighted to hear that you enjoyed your stay. Our strategic location is indeed one of our strengths, and we will continue to strive to provide the best service. See you next time! All the best, Wismi – General Manager
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N***a
10.0
/10
Reviewed 16 week(s) ago
that's the view from my room, I happened to get a room on the 9th floor
the hotel is really nice, clean, comfortable and the staff are really friendly, the service is really good
already planning to staycation at this hotel again with my family during the next holiday
we love it
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2 people find it helpful
Accommodation's Reply
18 Jul 2025
To our valued guest, Thank you so much for your warm review! We are delighted to hear that you enjoyed the view from the 9th floor and were satisfied with the cleanliness, comfort, and service from our team. We look forward to welcoming you and your family back for your next vacation. We truly appreciate your kind words – see you again soon! All the best, Wismi – General Manager
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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