Vio Westhoff

The hotel staff was friendly, but I asked for a non-smoking area and was given a smoking area instead, but everything was okay, the food was delicious.

Very friendly service, has become a regular hotel.

I loved how friendly the staff was. The check-in process was also super easy and I felt prioritized as a customer. It could be great if they could improve the cleanliness part, especially for the bathroom.

The sofa is softer than the bed, and so far the room is comfortable. The service is also good, especially the security guards, who are very friendly. The downside is the AC isn't cold enough, and yesterday I requested a non-smoking room but got a room that smelled of cigarettes.

Very good, okay because okay is really cool.

The location is okay. The cleanliness of the room and the food could probably be improved. The staff is friendly and responsive.

This is my second time. The first time I was flaky until 3 a.m. because I couldn't sleep because the room next door was hot. I tried again the following month, and it might be more comfortable. They did give me a bigger room, but the AC was really hot. As a result, in Bandung, a cold city, it was stuffy in a room with a malfunctioning AC. I complained, but there were lots of excuses. I asked to be moved because I was tired, but I didn't say anything. I probably won't stay again, that's the last time. I'd rather find another hotel if I go to Bandung. Even though I'm far from Jakarta, I stayed without getting any compensation or solution from the receptionist.

Room: The room was clean and odor-free, the bed was made up, bath towels were provided, and the bathroom was odor-free and non-slip. Service: The hotel receptionist was friendly, and the check-in/check-out process was easy and fast. Location: I found the location strategic because the hotel is located on a main road, making it easy to find. Overall, I was quite satisfied with my stay at this hotel 👍.

The rooftop view of the restaurant is stunning, allowing you to have a relaxing breakfast while enjoying the beautiful view. The food variety and cleanliness could be improved.

Friendly staff and free room upgrade

Worth it lah for the price of the hotel & the comfortable atmosphere.

It was quite pleasant, access to the city was quite close even though it was a one-way street and the room was quiet and comfortable enough for resting.

Breakfast menu is only one type, the room is narrow.

Stayed here for one night, took the deluxe twin bed. The bed was comfortable and spacious, with two pillows and one bolster per bed, which was really nice. There was also a sofa bed in the room. This hotel is truly nice, even though the elevator is cramped, hehe.

An affordable, clean, and friendly budget hotel in the heart of Bandung. I've stayed here several times when I'm in Bandung.

My first time staying here, I checked in late at night with other guests. The room next to mine was incredibly noisy, with no soundproofing, like the mattress being moved around, and it was so disturbing that I went out in the middle of the night to get something to eat. It turned out they were still making noise until 2 a.m. I called the front desk and they didn't answer, so I went downstairs to complain because it was already 2 a.m. and the noise was still there until 3 a.m., and I had an event at 6 a.m. and couldn't sleep. The room next door didn't quiet down until 3 a.m. I don't know if they reprimanded me or not, but I couldn't rest until 3 a.m. because the noise was right next to mine. It was very unpleasant.

Next time if it's the weekend, please ensure the app is properly closed, because it's a pity if someone has already paid, expecting to get accommodation, but it turns out it's not possible 🥹🙏 but overall it's okay, so far staying there has been good and comfortable. Keep up the spirit ❤️

The hotel staff is friendly. The location is strategic.

Best in terms of service and location, and very comfortable rooms.

The service is really great and the location is strategic, close to everywhere.