How many rooms are available at Wyndham Surabaya?

Wyndham Surabaya has 292 rooms in total.

Does Wyndham Surabaya provide parking?

Yes, Wyndham Surabaya provides parking. Please confirm details directly with the hotel.

Does Wyndham Surabaya have a swimming pool?

Yes, a swimming pool is available at Wyndham Surabaya.

What do past guests say about Wyndham Surabaya?

Wyndham Surabaya is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

Wyndham Surabaya

Name: Wyndham Surabaya
Address: Jalan Basuki Rahmat 67-73 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jalan Basuki Rahmat 67-73, Jawa Timur, 60271, Indonesia
Rating: 8.6

Hotels

All-star Accommodation

8.6

/10

Very Good

7,343 reviews

What Guests Say About Their Stay

Distance To City Center (238)

Room Space (231)

Bedroom (227)

Staff Friendliness (201)

A***a

10.0

/ 10

Nice for staycation, comfy room, good breakfast. The staff also kind and helpful, great experience during stay in Wyndham.

Andi P.

9.4

/ 10

2nd time visiting this hotel. What I like are: 1. Staff is kind, helpful, and supportive. 2. Location is best. 3. Good variety of food. 4. Smart TV available. Room for improvement: None that I remember ☺️

H***y

10.0

/ 10

The staff is friendly and helpful, the rooms are clean and comfortable even though they are not soundproof, the gym and swimming pool facilities are satisfactory, the food is always varied, delicious, and always refilled at any time.

See original

R***o

8.8

/ 10

My second stay here was very memorable and a great choice. The staff were very friendly, and the security was also very helpful. I'll try the food next time. Thank you, Wyndham Hotel.

See original

Guest

9.7

/ 10

My stay at Wyndham Surabaya on September 10, 2025, was very satisfying. The location is strategic, the rooms are spacious and clean, the staff is friendly, and the breakfast is varied and delicious. The complete amenities make the experience even more comfortable. I highly recommend a Wyndham stay if you're in Surabaya.

See original

In the Area

See Map

Jalan Basuki Rahmat 67-73 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named Wyndham Surabaya City Centre Wyndham Surabaya is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Wyndham Surabaya

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Wyndham Surabaya Address: Map & Location

Jalan Basuki Rahmat 67-73 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Discover More Places

Discover More About Wyndham Surabaya

note: hotel was previously named Wyndham Surabaya City Centre

Location

Wyndham Surabaya is located in area / city Genteng.

About Wyndham Surabaya

From business event to corporate gathering, Wyndham Surabaya provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Wyndham Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Wyndham Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Wyndham Surabaya.

All facilities in Wyndham Surabaya

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

In-room Facilities

Bathtub
Cable TV
Desk
In-room safe
Minibar
Separate shower and tub
Shower
TV

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Fitness center
Hot tub
Outdoor pool
Sauna
Spa
Steam room

General

AC
Ballroom
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

Food and Drinks

Bar
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

Hotel Services

Bellhop
Concierge
24-hour Receptionist
Laundry service
Luggage storage

Transportation

Car rental
Shopping center shuttle
Valet parking

Nearby Facilities

ATM/Banking
Shops
Supermarket

Accessibilty

Disabled access friendly
Wheelchair accessible

Business Facilities

Business center
Meeting facilities

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Wyndham Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Wyndham Surabaya	292
Number of floors in Wyndham Surabaya	26
Another facilities in Wyndham Surabaya	Bathtub, Cable TV, Desk, In-room safe, Minibar

Frequently asked question in Wyndham Surabaya

What are available facilities at Wyndham Surabaya?

There are top facilites at Wyndham Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Wyndham Surabaya?

Check-in time at Wyndham Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Wyndham Surabaya provide breakfast?

Yes, Wyndham Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Wyndham Surabaya?

Wyndham Surabaya is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Wyndham Surabaya have?

Wyndham Surabaya has 26 floors.

See All

More Reviews from Other Guests in Wyndham Surabaya

Overall Ratings & Reviews Wyndham Surabaya

Traveloka (7,224)

Other sources (118)

8.7

Very Good

From 7,224 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.0

Service and Facilites

8.8

People often mention about Wyndham Surabaya

All

Room Space (163)

Distance to City Center (162)

Bedroom (158)

Bathroom (145)

Staff Friendliness (144)

Ambiance (135)

Hotel Area (129)

Accessibility (118)

Family Friendly (107)

Surroundings (99)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Wyndham Surabaya

Number of reviews per page

Customer reviews

R***d

9.7

/10

Reviewed 2 day(s) ago

Totally worth it. Outdoor rooms, cold AC, clean.

See original

Find this review helpful?

Verified Traveler

Staycation

9.4

/10

Reviewed 3 day(s) ago

A 5-star hotel in the heart of the city for under a million. It's within walking distance of the Padang Pagi Sore restaurant. Spacious rooms and bathrooms include bathtubs. A fairly large swimming pool and a fully equipped gym are available.

See original

Find this review helpful?

R***l

9.7

/10

Reviewed 6 day(s) ago

staff sangat helpful, easy check in and check out special thanks to team mathew, Ferdi, Rizal and mbak Retha for your service. Room very large with affordable price.

Find this review helpful?

F***h

Business

9.7

/10

Reviewed 1 week(s) ago

My last time here was in 2021. There were a lot of changes when I returned. Excellent service, from the front security guard to the receptionist, comfortable rooms, easy access to everywhere, and no longer requiring a 300,000 IDR deposit like before. Unfortunately, there have been changes to the breakfast. The food isn't as delicious as it used to be, and the service at breakfast, especially the mixed noodles, eggs, and waffles, isn't as good as it used to be. Maybe it's because the chef has changed. It looks like he's an intern. Please wear a mask when serving food to guests so your cough doesn't get into the food, and don't scratch your nose in front of guests. Come on, they didn't teach etiquette at cooking school. Please, Wyndham, your hotel is already the best, don't let it decline, let alone fall because of something like this. Keep up the good work, Wyndham.

See original

Find this review helpful?

D***s

Leisure

9.7

/10

Reviewed 1 week(s) ago

Clean, tidy, and the service and staff are very friendly. Nice place to go.

See original

Find this review helpful?

A***a

10.0

/10

Reviewed 1 week(s) ago

The rooms are spacious, clean and the food in the restaurant is varied.

See original

1 people find it helpful

G***t

Business

10.0

/10

Reviewed 1 week(s) ago

5 star hotel in the city center

See original

Find this review helpful?

s***i

10.0

/10

Reviewed 1 week(s) ago

so cool...an unforgettable moment

See original

Find this review helpful?

Aling T.

Staycation

9.7

/10

Reviewed 1 week(s) ago

Friendly staff, comfortable, clean, and strategic location. I'll stay here again next time. Thanks.

See original

Find this review helpful?

Akhmad G. N.

10.0

/10

Reviewed 2 week(s) ago

An affordable 5-star hotel in Surabaya, very close to the city center. My room had a beautiful view. Highly recommended for another stay.

See original

Find this review helpful?

FAHA Z.

Business

8.8

/10

Reviewed 2 week(s) ago

During the stay, the atmosphere was comfortable and calm.

See original

Find this review helpful?

Verified Traveler

Leisure

9.7

/10

Reviewed 2 week(s) ago

Friendly staff, spacious rooms and very clean bathrooms and toilets, safe environment👍

See original

Find this review helpful?

O***k

Staycation

10.0

/10

Reviewed 2 week(s) ago

Cool and not scary. Okay, it has to be repeated.

See original

Find this review helpful?

Riza A. S.

Staycation

9.4

/10

Reviewed 2 week(s) ago

I was very satisfied with my stay here. The room was spacious and the staff were all friendly. Good job 👍

See original

Find this review helpful?

Mukhammad I. M.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The place is comfortable, the rooms are soundproof, close to Tunjungan Plaza.

See original

1 people find it helpful

Danu I.

Business

9.7

/10

Reviewed 3 week(s) ago

When I first arrived, I stayed at the Wyndham Hotel. Then I ordered items to be sent to the hotel address. After that, I left for another city and stayed at the hotel again. The items I sent were kept safe and sound until I arrived.

See original

1 people find it helpful

Danu I.

Business

9.7

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and I once ordered goods to be sent to the hotel address with the room I was staying in, the goods were safe and secure for a week when I stayed again a week later at the Wyndham Hotel

See original

1 people find it helpful

W***y

10.0

/10

Reviewed 5 week(s) ago

Best stay at whyndam

See original

Find this review helpful?

m***r

10.0

/10

Reviewed 6 week(s) ago

Very impressed with the hotel atmosphere

See original

2 people find it helpful

Accommodation's Reply

27 Oct 2025

Dear Valued Guest, Warm regards from Wyndham Hotel Surabaya... Thank you very much for taking the time to introduce yourself and share your experience. We are delighted to know that you enjoyed your stay here. On your next visit, we encourage you to capture your special moment with us. We have packages for romantic dinners, private gatherings, birthdays and weddings if you wish. You can also follow us on our social media channels to stay up-to-date with the latest news about Wyndham Hotel Surabaya, including Instagram, Facebook, YouTube Channel and TikTok (@w*****aya). We look forward to welcoming you back to Wyndham Hotel Surabaya. Best regards, Wyndham Hotel Surabaya

See original

Siti H. D. M.

9.7

/10

Reviewed 6 week(s) ago

Friendly service and clean hotel

See original

1 people find it helpful

Accommodation's Reply

27 Oct 2025

Dear Ms. Siti H. D., We would like to extend warm greetings from Wyndham Surabaya. Thank you very much for taking the time to share your stay experience with us. We are so glad you enjoyed your stay at Wyndham Surabaya. We were impressed by the excellent service provided by all our staff. We hope you will share this special moment with us on your next visit. We have packages for romantic dinners, small parties, birthday parties and weddings if you wish. You can follow Wyndham Surabaya for updates on our social media platforms such as Instagram, Facebook, YouTube and TickTalk (@w****ya). We look forward to welcoming you back to Wyndham Surabaya. Thank you, Wyndham Surabaya.

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.