Hilton Dublin Kilmainham

Great location and no issues at all with any aspect of service during my visit

Really lovely hotel, slightly too far out of the busy part of town for us but we enjoyed our stay and walked to Guinness storehouse from here in 23 mins.

Good

Amazing staff, very clean rooms, hot tub and pool were excellent.

I was quite disappointed with my stay here, for the money it costs I wouldn't say it was worth it. Also be aware, I paid part before I arrived and was meant to pay the rest on arrival. The hotel have ended up charging me the other half PLUS the cost of the entire stay and still have not got back to me regarding a refund for the stay that I have over paid. When we went to the bar, the staff were slow and forgot about or meals and did not bring them out. Once we asked where our meals were, they apologised but said we could only have a selected few meals off the menu at the point the kitchen was closing as the food took so long. Overall I am really disappointed and even more upset that I have essentially been charged twice for the same hotel room and no one is assisting me in the refund.

Great hotel all round. Hight recommend.

We had a really lovely stay at the Kilmainham Hilton. All of the staff were really friendly, polite and helpful. The only problem was that the air conditioning system in one of the rooms we had (226) wants Woking and the room was uncomfortably hot and stuffy. We did mention it to reception and they responded quickly and sent someone up to fix it, however it went wrong again causing the room to be very uncomfortable to sleep in.

Rooms are nice and beds comfortable. Don't like the pillows which are way too soft. My room was not made up until after 4 pm on the first day and not at all on the second day.

This is my second stay at this hotel. It is an ok hotel but not amazing. This visit I was unhappy with room cleaning. They didn’t start cleaning until after 4 pm when was coming back after being gone all day. Second day I came back at 5 pm and it still was cleaned and therefore didn’t get cleaned at all. The staff are nice and friendly so no problems there.

On the website it says there is a free shuttle service for guests to and from the airport and that is not true.

The staff at reception and the cleaning crew were fantastic but my only complaint was with the bar staff, they were so slow to the point we left and went up the road to a small coffee shop.

Quick friendly and efficient

Excellent stay. Staff lovely, very helpful. Really clean and comfortable. Lovely hotel.

Location was excellent and easy to reach from west .. reception staff were so friendly to us .. highly recommend

The Hotel was excellent - the only down side was the restaurant. The menu was very limited for dinners and the personnel had difficulty with English

We needed a pet friendly hotel with secure parking available 24 hours. The Hilton Kilmainham was perfectly located for us as we were coming into Dublin from the West of Ireland. The staff were friendly and made a fuss of our dog. We’d found finding pet friendly accommodation tricky in Ireland and the warm welcome was greatly appreciated. Also very handy for Phoenix Park. Room very comfortable and spacious. Would definitely consider staying there again.

Lovely comfortable hotel, convenient if you want to visit the gaol and remembrance gardens. However although Luas and bus stop a 10 minute walk away, I felt location was just too far out of town. The taxi charged us 80euros from the airport which is extortionate! So would like to see an airport minibus here if possible. The bar and restaurant had a great selection of food and drink. The swimming pool was laughably small but it was nice bobbing about in the jacuzzi. Staff were pleasant and helpful. There is slight traffic noise from busy South Circular road nearby but all in all we had a comfortable stay.

Great for dogs!

Good place for Kilmainham jail and other sites. On main bus routes. Good bar in the hotel and a good pub over the road.

We arrived at the end of August and stayed 2 nights and then for one night in September. Our first room, face the Killmainham Jail. It was a large room with a king size bed. The bathroom had both a tub and a separate shower. The location was great and the hotel was very quiet. Blink 182 was playing a concert across from the hotel. We didn't hear any of the crowd on the street from our room when the concert was done. The breakfast was amazing. Ask for a voucher at the front desk. This saves you about 6 Euro off the price. My only issue is that when we arrived for our one night stay in September, our room was considerably different. I double checked that when we booked, our room category was the same for both August stay and September stay. It was. Our September room was 222. Don't stay in this room. The AC barely blew, we had someone come to look at it. She put her hand up to it, said it was cold and that was that. The bathroom had only a shower and was considerably smaller that our August room. Also, my side of our king size bed was horrible. It slanted inward towards my husband. The difference in height of the two mattresses was so significant, that I had to put a pillow between my husband and I so I wouldn't roll over to him all night. It wasn't a pleasant sleep at all. I'm not sure why we had such a great room the first stay and a crappy room for the second stay, especially when we had the same room category for both.