Hilton Dublin Kilmainham

Very friendly staff. Met us outside to bring our luggage into the hotel! Let us check in early (we flew overnight and didn’t sleep…). The filtered water to fill water bottles in the restaurant was also much appreciated.

All good

Felipe at the front desk was so pleasant. It was nice to have such a great reception. He was very welcoming.

Really lovely staff

Really comfortable hotel, staff are super helpful and very friendly. This was our 5th stay here and we were as usual very happy to stay here, great location to M50 and City centre, Luas. Lovely bar food and cocktails in hotel restaurant/bar, Kilmainham gaol and Patriot pub across the road

Great location and no issues at all with any aspect of service during my visit

Really lovely hotel, slightly too far out of the busy part of town for us but we enjoyed our stay and walked to Guinness storehouse from here in 23 mins.

Good

Amazing staff, very clean rooms, hot tub and pool were excellent.

I was quite disappointed with my stay here, for the money it costs I wouldn't say it was worth it. Also be aware, I paid part before I arrived and was meant to pay the rest on arrival. The hotel have ended up charging me the other half PLUS the cost of the entire stay and still have not got back to me regarding a refund for the stay that I have over paid. When we went to the bar, the staff were slow and forgot about or meals and did not bring them out. Once we asked where our meals were, they apologised but said we could only have a selected few meals off the menu at the point the kitchen was closing as the food took so long. Overall I am really disappointed and even more upset that I have essentially been charged twice for the same hotel room and no one is assisting me in the refund.

Great hotel all round. Hight recommend.

We had a really lovely stay at the Kilmainham Hilton. All of the staff were really friendly, polite and helpful. The only problem was that the air conditioning system in one of the rooms we had (226) wants Woking and the room was uncomfortably hot and stuffy. We did mention it to reception and they responded quickly and sent someone up to fix it, however it went wrong again causing the room to be very uncomfortable to sleep in.

Rooms are nice and beds comfortable. Don't like the pillows which are way too soft. My room was not made up until after 4 pm on the first day and not at all on the second day.

This is my second stay at this hotel. It is an ok hotel but not amazing. This visit I was unhappy with room cleaning. They didn’t start cleaning until after 4 pm when was coming back after being gone all day. Second day I came back at 5 pm and it still was cleaned and therefore didn’t get cleaned at all. The staff are nice and friendly so no problems there.

On the website it says there is a free shuttle service for guests to and from the airport and that is not true.

The staff at reception and the cleaning crew were fantastic but my only complaint was with the bar staff, they were so slow to the point we left and went up the road to a small coffee shop.

Quick friendly and efficient

Excellent stay. Staff lovely, very helpful. Really clean and comfortable. Lovely hotel.

Location was excellent and easy to reach from west .. reception staff were so friendly to us .. highly recommend

The Hotel was excellent - the only down side was the restaurant. The menu was very limited for dinners and the personnel had difficulty with English