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Best Western Plus Hotel Universo
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Best Western Plus Hotel Universo
Hotels
9.0
/10
Exceptional
1,477 reviews
What Guests Say About Their Stay
Cynthia
10.0
/ 10
The Hotel Universo was clean, staff were very helpful, and location was great. The hotel was close to main transportation hub, Termini Station. Also there were several good places to eat within the blocks surrounding the hotel. I would recommend this hotel.
Susan
10.0
/ 10
Easy check in and out. Great location! Room very comfortable, with everything you could need.
John
10.0
/ 10
The experience was good. They didn’t have the cool air conditioning turned on but when I asked about it they did later on. They even allowed me to gain entry into the room earlier than anticipated! This hotel was a great place to stay!
In the Area
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Via Principe Amedeo 5/B, Rome, Metropolitan City of Rome, Lazio, Italy, 185
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Best Western Plus Hotel Universo
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Per room per night (excl. taxes & fees)
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What's around Best Western Plus Hotel Universo
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Via Principe Amedeo 5/B, Rome, Metropolitan City of Rome, Lazio, Italy, 185
Discover More About Best Western Plus Hotel Universo
Location
Staying at Best Western Plus Hotel Universo is a good choice when you are visiting Rome.
About Best Western Plus Hotel Universo
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Western Plus Hotel Universo exclusively for you.
Best Western Plus Hotel Universo is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Best Western Plus Hotel Universo.
All facilities in Best Western Plus Hotel Universo
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Business Facilities
- Meeting rooms
- Business center
- Conference center
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Spa
Connectivity
- Free WiFi
General
- Rooftop terrace
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Best Western Plus Hotel Universo
Important Note
- Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
- Airport shuttle fee: EUR 55 per vehicle
- Nearby parking fee: EUR 40 per day (656 ft away)
- Pet fee: EUR 30 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Plus Hotel Universo | 197 |
Number of floors in Best Western Plus Hotel Universo | 8 |
Another facilities in Best Western Plus Hotel Universo | Laundry service, Tours, Luggage storage, Porter, Multilingual staff |
Frequently asked question in Best Western Plus Hotel Universo
What are available facilities at Best Western Plus Hotel Universo?
There are top facilites at Best Western Plus Hotel Universo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Hotel Universo?
The standard check-in time at Best Western Plus Hotel Universo is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Best Western Plus Hotel Universo provide breakfast?
Yes, Best Western Plus Hotel Universo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Best Western Plus Hotel Universo
Traveloka (15)
Other sources (1,462)
9.0
Exceptional
From 1,462 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Best Western Plus Hotel Universo
Number of reviews per page
20
40
Top reviews
Cynthia
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The Hotel Universo was clean, staff were very helpful, and location was great. The hotel was close to main transportation hub, Termini Station. Also there were several good places to eat within the blocks surrounding the hotel. I would recommend this hotel.
geeta
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It is very convenient for location. Little pricey for the area of room but for its location convenience and its safety. Worth it
Verified traveler
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This was a nice & modern hotel for Rome. Room was nice but had a design flaw so effectively we had a glass window without any shutters or curtains and light flooded in all day and night. We had to escalate to hotels.com and the hotel changed our room the next day. The a/c of the first room also made a noise like a motorbike so in all we had a terrible night's sleep.
The second room had a quieter a/c and no problems with windows but the shower door didn't close properly, leaking water all over the bathroom floor. It was fine for us, though.
The hotel is a five-minutes walk from Termini station. The area is gritty with lots of touristy, expensive, terrible food options but we found one decent restaurant nearby. The hotel restaurant is also nice for dinner (avoid the pumpkin fusilli though).
Staff was generally nice. We were surprised to be asked for a 3% tip when leaving. We didn't pay but it was awkward to be asked.
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Chi sung
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Terrible management and service
Susan
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Easy check in and out. Great location! Room very comfortable, with everything you could need.
Jeffrey
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice, comfortable, hotel. It worked well as a base for exploring Rome. The staff was helpful and provided good service. Lost a star due to the lack of coffee - they had a coffee bar but it was not attended to regularly. Only instant coffee was available in the room.
Renee
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent property to stay at.
John
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The experience was good. They didn’t have the cool air conditioning turned on but when I asked about it they did later on. They even allowed me to gain entry into the room earlier than anticipated! This hotel was a great place to stay!
Heycel
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location close to Termini Station. Breakfast was great. Room was updated and huge
Alariyah
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good hotel but bathroom fixtures could have used a bit more cleaning but overall a beautiful hotel and very nice staff and great breakfast. Also very cheap and good shops around
Tak Kuen
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
No kettle
Verified traveler
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Large hotel, easy walk with large suitcase, to/from Termini railway station for regional trains and metro. Frequent bus services to the usual tourist sites in streets close to hotel and at Termini.
Reception staff were friendly, spoke excellent English and most were helpful.
The property is serviced by three lifts.
Small room is cosy but adequate for two people. Two chairs, spacious bathroom, walk-in shower equipped with a grab bar. Air con was very quiet and the opening window very welcome. Blackout curtains were excellent. Some noise from adjoining rooms. Our room was serviced daily.
Two chairs, a small wardrobe, kettle with tea coffee, frig. One English language TV channel. More power points and charging points and a second baggage stand would be useful. We found the light switches complicated and confusing.
Dining room offers breakfast (E16) and dinner and room service breakfast is available. Ice available from the bar and purified water from dispenser on each floor to refill bottle in room.
Many reasonably priced restaurants serving tasty meals within a minute’s walk from the hotel. A tabac (closed Sunday) in the next block sells tickets for bus, metro etc.
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Anh
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We felt welcome, and safe in / around hotel.
Triple room was large enough for 3 of us. It is always clean and plenty of supplies in the room.
Hotel is convenient to train station and most place we wanted to visit.
Heather
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Comfy bed and close to metro!
Verified traveler
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Enjoyed my stay at this hotel! Was lucky enough to get a room upgrade, so had a surprisingly large room for my quick one night stopover in Rome. I appreciated that the hotel was so easy to get to from the train station, and also walking distance from many key attractions.
Megan
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Charged me for an extra person. Moved me to a suite. When I was ready to have them come to make the bed. The man didn't know how to do it , so they had to sleep on the couch and he gave me sheets.
Not worth the upcharge
Won't stay here again
Laurie
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was perfect, from being able to check in a bit early after a long flight, to being able to relax before heading to our next destination. Staff went above and beyond. Front desk staff was always available to help and answer questions. One of the managers made sure to greet us to make sure everything went well. Breakfast had many options for me, someone who has many restrictions on food. Room was very clean and had lots of room for me and my son.
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Jennifer
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent hotel. Rooms were very cleaned and the hotel was accessible to train station and easy access to all Rome sites. Highly recommended
Anthony
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We were part of a large party of 14 people and everyone mentioned how great the hotel was. Breakfast was superb and the rooms were well appointed and well kept. Would recommend this hotel 👍
stephanie
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Amazing hotel, beautiful and clean. 5 min walk to termini station which has tons of food options.
Staff is friendly and rooms are perfect. My go to hotel in Rome.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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