Colony Hotel

Bar and restaurant was closed on the Friday evening. Staff had an abrupt manner. Our bath towels were just folded up the next day and were dam. Cost for stay was reasonable. Once you got your bearings you were able to walk to near by restaurants. Wouldn’t stay again

Room was fine staff were lovely breakfast is not good but dinner is good

The room was superordinary! I would recommend anyone to stay at the Colony Hotel. The service was totally out of this world!!!1

The hotel is beautiful but in need of some maintenance. The bathroom had some frequent issues with foul odors coming through the drain.

My only qualms regarding the location are two, and they deal only with the fee structure and the apathy of management. There is a 50€ deposit that must be paid in cash for potential damage to the room and incurred fees. These “incurred fees” include a 10€ per hour fee for every hour past the 10:00 a.m. checkout for a guests stay. However, Colony Hotel sends a private message to the guest upon reservation and payment via Expedia that states clearly the checkout time is 11:00am. When I arrived at 1:00am from a days travel, I found myself at the desk reading a policy sheet that states a different check out time, 10€. I also found myself needing to provide a 50€ deposit for deposit, which required me to walk down the street to withdraw cash and incur a 5€ transaction fee from the ATM. I spent about 20 minutes requesting a check out time of 11:00am without an additional cost of 10€. The attendant informed me it’s not possible, management is aware that they have their own message sent through Expedia that contradicts their current policies. Additionally, I was told the attendant would have to pay the 10€ personally if he was to permit a guest an exception. In the morning I attempted to speak to the manager about this discrepancy at my check out of 11:00am. The manager was apathetic and unsympathetic to my request. Overall the customer service was poor. I think it is reasonable given the contradictory information to have granted an exception.

The room was very clean and the staff made check in and check out speedy and stress free. I liked that the reception was 24/7. Only downfall was that the restaurant didnt serve food in the evenings so when we arrived we had to find alternative food places but the staff were helpful in recommending some good food places.

The staff is very kind and attentive. Great cappuccino every morning!

shower didn’t work and they refused to change our room. the place also only accepts cash in 2025!!

Check in process was smoothe, the rooms are clean but have scuff marks. The bathrooms were my main concern as the shower had some mold and the shower head was broken and spraying all over.

Mixed Experience - Some Room for Improvement We chose this accommodation based on the photos, but unfortunately, the room we received on the first day did not match our expectations. The cleanliness, especially in the bathroom, was not up to standard, and the air conditioning did not work well. However, we appreciate that the staff promptly addressed our concerns by moving us to a better room, which was an improvement, though still not quite as expected. On a positive note, the workers were very friendly and helpful, doing their best to make our stay more comfortable. One thing to keep in mind is the location-it's quite far from the city center, so traveling there by bus takes at least an hour and a half.

Property is old and smells of garbage in the lobby. Shower flooded and property looks like a haunted house from a distance.

The staff where really good hotel was in a quiet area easy transport to centre of Rome 👍

Different reality to what I saw on images advertised to me on skyscanner and on Expedia at time of booking

Great value, helpful staff and good breakfast buffet. Transportation into Rome makes this a good choice.

Overall the rooms were really nice, the balcony had an amazing view, the beds were very comfortable and the staff were very welcoming and polite. The only teeny thing would be that the ac was not working properly. Would love to stay again!

No comment

Very friendly and helpful staff. Beautiful neighborhood

Let’s get the slight negatives out of the way first. 1) It’s a LONG way from the city and is over an hour on public transport. (2) the decor is slightly tired (3) The televisions can be on a little loud in the downstairs lounges. Other than that - ITS WONDERFUL! We enjoyed our stay, staff were friendly, it was reasonably priced and value for money. I have seen the negative reviews - each to their own I suppose but there was little I saw to justify the criticism in them. So for me I’d definitely RECOMMEND the Colony Hotel given the parameters above.

Travelling to and from hotel is a bit ackward as either you take a bus which takes an hour to go more centrally or otherwise a train but with a very bad schedule (every 1or 2 hours).

Nice comfortable hotel with good amenities. Only fault was Airconditioning really didn’t have any effect and night was very hot in room