Grand Hotel Excelsior

Hotels
8.4
/10
Very Good
69 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Colette
10.0
/ 10
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Verified traveler
10.0
/ 10
excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
In the Area
See Map
Via Sant Agnese 6, Chianciano Terme, Province of Siena, Tuscany, Italy, 53042

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Excelsior is located in area / city Chianciano Terme. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Grand Hotel Excelsior Address: Map & Location

Via Sant Agnese 6, Chianciano Terme, Province of Siena, Tuscany, Italy, 53042
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Discover More About Grand Hotel Excelsior

Location


Grand Hotel Excelsior is located in area / city Chianciano Terme.

About Grand Hotel Excelsior

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hotel Excelsior exclusively for you.

Grand Hotel Excelsior is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Hotel Excelsior.

All facilities in Grand Hotel Excelsior

Others Grand Hotel Excelsior
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Things to Do

  • Outdoor pool
  • Garden
  • Sauna
  • Pool sun loungers

General

  • Parking
  • Banquet
  • Rooftop terrace
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Grand Hotel Excelsior

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

The property is closed during December, January, February, and March.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Excelsior
72
Number of floors in Grand Hotel Excelsior
3
Another facilities in Grand Hotel Excelsior
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in Grand Hotel Excelsior

What are available facilities at Grand Hotel Excelsior?
There are top facilites at Grand Hotel Excelsior such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Grand Hotel Excelsior?
Check-in time at Grand Hotel Excelsior is staring from 14:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Hotel Excelsior provide breakfast?
Yes, Grand Hotel Excelsior provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Hotel Excelsior?
Grand Hotel Excelsior is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Hotel Excelsior have?
Grand Hotel Excelsior has 3 floors.
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More Reviews from Other Guests in Grand Hotel Excelsior

8.4
Very Good
From 69 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Grand Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Malgorzata
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was very poor.
Chandra
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Dinner was awful, never have it at the hotel! Breakfast is decent.
LOUIS
icon-Leisure
Leisure
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Verified traveler
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Colette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The front hotel staff was excellent! The hotel was nice and a great place to stay!
M. SADIK
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Parking was ok Check in was not bad but slow because they don’t use photocopy machine The room was big but totally out of date The bathroom was very old, we saw hairs on the floor The bathtub has no coverage and all the bathroom becomes wet when someone is having shower The bathtub drain was not working properly This hotel must be refurbished totally
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.
Read More
Verified traveler
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
Tomer
6.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Price was fair, breakfast was basic but good, staff was friendly, location is pretty good for food, shops, etc. The room was large and comfortable, but smelled like urine... After the first night we told them that the toilets smelled like urine, they apologized and sent someone to clean it. Unfortunately, a bit after their cleaning it started to smell again, and the smell seeped to the room itself. Was quite disgusting after a while.
Read More
Charlotte
6.0
/10
Reviewed 483 week(s) ago

Expedia Group verified review

We found a half drunken bottle of water in our fridge with a dirty napkin. Our bed had stains in the sheets. The wifi did not work the first day (then when it did, it was only in the lobby). They also denied us an early departure despite the uncomfortable circumstances because it was "high season". The place is in no way a 4 star, take your money elsewhere.
Read More
Verified traveler
10.0
/10
Reviewed 586 week(s) ago

Expedia Group verified review

very good hotel, large and comfortable room, very good breakfast, quiet area
Verified traveler
8.0
/10
Reviewed 636 week(s) ago

Hotels.com verified review

Great Hotel, good surroundings. I only missed that there are only a few restaurants at walking distance ( not considering the Hotels).
STEFANIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tutto benissimo, ottimo hotel
Cherubino
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Parcheggio molto comodo, discreta colazione ma ho trovato una tazza sporca e un cucchiaio sporchi, camera spaziosa e comoda
Thiago
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel maravilhoso, esperava mais do café da manhã , as vezes pode ser por que estava vazio , porém o ralo da banheira cheio de cabelo , e não esvaziava a água
Luigi
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel vecchiotto, personale non sorridente, camera con moquette per fortuna cambiata subito, colazione non da 4 stelle, piscina discreta. Ci sarebbero ottime potenzialità per migliorarlo.
Enrico
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Bellissima struttura, con degli spazi comuni confortevoli e di ottimo livello. Camere ok. Colazione buona di dolce, piu limitata sul salato. Si trova in una posizione isolata, senza auto e impossibile, ma anche con l auto bisogna fare attenzione: ci sono gli ultimi 500 metri completamente dissestati e bisogna essere attenti a non rovinare gli pneumativi.
Read More
Rodrigue
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Un bel établissement avec le charme des années 50. C'est un très bel endroit avec un très bon rapport qualité prix. Personnel accueillant et très sympathique Petit déjeuner moyen sur la qualité des produits qui sont basiques.
Massimo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Tutto di eccellenza
STEFANIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Ottimo hotel, personale gentilissimo, location perfetta
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hotel Excelsior

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 69 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Malgorzata
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was very poor.
Chandra
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Dinner was awful, never have it at the hotel! Breakfast is decent.
LOUIS
icon-Leisure
Leisure
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Verified traveler
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Colette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The front hotel staff was excellent! The hotel was nice and a great place to stay!
M. SADIK
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Parking was ok Check in was not bad but slow because they don’t use photocopy machine The room was big but totally out of date The bathroom was very old, we saw hairs on the floor The bathtub has no coverage and all the bathroom becomes wet when someone is having shower The bathtub drain was not working properly This hotel must be refurbished totally
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.
Read More
Verified traveler
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
Tomer
6.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Price was fair, breakfast was basic but good, staff was friendly, location is pretty good for food, shops, etc. The room was large and comfortable, but smelled like urine... After the first night we told them that the toilets smelled like urine, they apologized and sent someone to clean it. Unfortunately, a bit after their cleaning it started to smell again, and the smell seeped to the room itself. Was quite disgusting after a while.
Read More
Charlotte
6.0
/10
Reviewed 483 week(s) ago

Expedia Group verified review

We found a half drunken bottle of water in our fridge with a dirty napkin. Our bed had stains in the sheets. The wifi did not work the first day (then when it did, it was only in the lobby). They also denied us an early departure despite the uncomfortable circumstances because it was "high season". The place is in no way a 4 star, take your money elsewhere.
Read More
Verified traveler
10.0
/10
Reviewed 586 week(s) ago

Expedia Group verified review

very good hotel, large and comfortable room, very good breakfast, quiet area
Verified traveler
8.0
/10
Reviewed 636 week(s) ago

Hotels.com verified review

Great Hotel, good surroundings. I only missed that there are only a few restaurants at walking distance ( not considering the Hotels).
STEFANIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tutto benissimo, ottimo hotel
Cherubino
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Parcheggio molto comodo, discreta colazione ma ho trovato una tazza sporca e un cucchiaio sporchi, camera spaziosa e comoda
Thiago
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel maravilhoso, esperava mais do café da manhã , as vezes pode ser por que estava vazio , porém o ralo da banheira cheio de cabelo , e não esvaziava a água
Luigi
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel vecchiotto, personale non sorridente, camera con moquette per fortuna cambiata subito, colazione non da 4 stelle, piscina discreta. Ci sarebbero ottime potenzialità per migliorarlo.
Enrico
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Bellissima struttura, con degli spazi comuni confortevoli e di ottimo livello. Camere ok. Colazione buona di dolce, piu limitata sul salato. Si trova in una posizione isolata, senza auto e impossibile, ma anche con l auto bisogna fare attenzione: ci sono gli ultimi 500 metri completamente dissestati e bisogna essere attenti a non rovinare gli pneumativi.
Read More
Rodrigue
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Un bel établissement avec le charme des années 50. C'est un très bel endroit avec un très bon rapport qualité prix. Personnel accueillant et très sympathique Petit déjeuner moyen sur la qualité des produits qui sont basiques.
Massimo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Tutto di eccellenza
STEFANIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Ottimo hotel, personale gentilissimo, location perfetta
Number of reviews per page
20
40