Hotel Aurelia Milano Centrale

Location was convinient. We visit during summer in Milan , did not know we’d be charged for AC daily on top of daily rate. Would recommend if only staying couple days

Air conditioner in the room was not working in 40 degrees heat. Shower head broken and stapled to the wall, almost impossible to shower, had to touch the wall with your head to get water, really bad.

N/a

The hotel staff was very kind and helpful. For example, they provided us with phone charger plugs when our adaptors did not work. Thank you for your help during out stay.

We stayed here for several days before going to Como. The day before I went I talked to their receptionist Mario , who said no problems for storing luggages overnight . Next morning there is another Egyptian receptionist William , as I started storing my luggages there for 1 night. He said not possible . Not until I beg him he reluctantly agreed rudely and in despise. I then came back after Como trip. Mario explained William did not know that I will come back to stay here after Como.( but there are all prebooking and prepaid record in place already.) I continued to stay here, and as I met William I told him we will go to Venice for several days and come back to stay here next Monday, asking him to check my booking . He checked, and said ok for us to store luggage here . The next morning as I checked out and stored luggage William said not possible. He said can’t keep it for so long and asked me to take away my luggage or come back in the afternoon and talked to Mario myself. I said my train will start in an hour. Desperately, I said I got to go to catch the train and leave my luggage here, asking him please ask Mario later, William said if I left the luggage here and went away, (word to word) “ I would just treat and it as RUBBISH and throw it outside the street the moment I leave” Fully humiliated , I almost knelt down to beg him. As time drafted on for another 20 min he reluctantly called Mario , who agreed immediately my request. What a painful experience !

Good people

No air conditioning and we tried to sleep with the window open. The road was so loud we could not sleep. The Aldo had a strong vinger smell that also made it hard to sleep. We left our room around 7:00am and the front door gentleman was sound asleep,

Staff need more training

We enjoyed our stay here. The staff were all super kind, friendly, and helpful. They let us use the refrigerator and provided us a electrical adapter to use for our phones etc.

beaucoup de moustiques la nuit, je ne peux pas dormir. le climatiseur ne fonctionne pas. l'hôtel est proche du métro, d'un McD 24h/24 et d'un supermarché. le personnel est sympa.

beaucoup de moustiques la nuit, je ne peux pas dormir. l'hôtel est proche du métro, d'un McD 24h/24 et d'un supermarché. le personnel est sympa. le climatiseur ne fonctionne pas.

Well-located hotel and clean room; the bathroom door handle nearly came off in my hand but I'll forgive this for the great shower. Easy walk into Milan and to the metro / train station. Friendly staff at the desk, and would happily stay here again

Location was close to metro station. AirCon requires extra payment which is misleading as the amenities it is listed and the right at the bottom it says with additional fees. Asked for toilet rolls which took a while. It is average place with 2 stars.

First trip to Milan, came for a conference and holiday. Best thing about this hotel is the friendliness of the staff and the location near to local transport and Milano Centrale.

Fair

Good place to sleep in a good location

There was no room available after paying for it

Muy buena atención de la recepción, solo extraño que te cobren adicional por poder utilizar el aire acondicionado (4 euros x día)

Excellent Merci pour votre accueil Localisation parfaite pour se déplacer à pied Je ne peux que recommander

We had booked the room , and payed in advance.But there was a 24 hours strike in Italy, so we could not go by train from Rome to Milan . I asked to change the reservation to the next day , but they just ignored my request . So we played for nothing.