Hotel Dona Palace

Hotels
8.8
/10
Very Good
940 reviews

What Guests Say About Their Stay

Lisa
10.0
/ 10
All the staff operate with a very high level of customer service. My room was comfortable, beautiful and very clean. It's in a fantastic location for restaurants, site seeing and ferries. I like that you drop your key at the desk with them before exiting each time. They not only get to know their guests, but as an individual traveler it felt like another safety check for me 24/7.
Thomas
10.0
/ 10
Great location. On the canal with direct access to courtyard by water taxi. No dragging luggage through narrow crowded streets. 2 minutes to St Marks Square. 5 minutes to Rialto Bridge and everything you want to see is within a 10 minute walk. Perfecto. Will stay here again in our next trip.
Julie
10.0
/ 10
Hotel Dona Palace was a great place to stay. I loved having a private dock. Our trains were delayed over 5 hours so, after a long day of travel from Capri it was great to have a water taxi that pulled us right up to the hotel. The rooms were clean, beds comfortable, and the patio was a pleasant place to sit and watch the gondolas go by. Breakfast had a nice variety in a lovely room. I would definitely recommend this hotel.
In the Area
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San Marco 391, Venice, Metropolitan City of Venice, Veneto, Italy, 30124

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel Dona Palace is located in area / city Venice. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Dona Palace Address: Map & Location

San Marco 391, Venice, Metropolitan City of Venice, Veneto, Italy, 30124
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Location


Hotel Dona Palace is located in area / city Venice.

About Hotel Dona Palace

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Dona Palace is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Dona Palace.

All facilities in Hotel Dona Palace

Others Hotel Dona Palace
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Shops
  • Library
  • Garden

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Hotel Dona Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/. Guests staying more than 1 night may be required to change guestrooms during their stay.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Dona Palace
27
Number of floors in Hotel Dona Palace
5
Another facilities in Hotel Dona Palace
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Dona Palace

What are available facilities at Hotel Dona Palace?
There are top facilites at Hotel Dona Palace such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Dona Palace?
Check-in time at Hotel Dona Palace is staring from 14:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Dona Palace provide breakfast?
Yes, Hotel Dona Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Dona Palace?
Hotel Dona Palace is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Dona Palace have?
Hotel Dona Palace has 5 floors.
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More Reviews from Other Guests in Hotel Dona Palace

8.8
Very Good
From 940 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.6

Service and Facilites

9.2

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Traveler Reviews Hotel Dona Palace

Number of reviews per page
20
40
Top reviews
Rick
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location of the hotel is great! Less than a block to St. Mark's Square and Cathedral. There are plenty of dining options nearby. However, I lost my room key and they were besides themselves because the room number is engraved into the room key card. I have NEVER stayed at a hotel that has the number in the key card. It is a ridiculous practice!
Read More
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All the staff operate with a very high level of customer service. My room was comfortable, beautiful and very clean. It's in a fantastic location for restaurants, site seeing and ferries. I like that you drop your key at the desk with them before exiting each time. They not only get to know their guests, but as an individual traveler it felt like another safety check for me 24/7.
Read More
Natasha A
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Highly recommend The Donà Palace. An intamit
Thomas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location. On the canal with direct access to courtyard by water taxi. No dragging luggage through narrow crowded streets. 2 minutes to St Marks Square. 5 minutes to Rialto Bridge and everything you want to see is within a 10 minute walk. Perfecto. Will stay here again in our next trip.
Angie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing property, right on canal! Clean and beautiful
Julie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel Dona Palace was a great place to stay. I loved having a private dock. Our trains were delayed over 5 hours so, after a long day of travel from Capri it was great to have a water taxi that pulled us right up to the hotel. The rooms were clean, beds comfortable, and the patio was a pleasant place to sit and watch the gondolas go by. Breakfast had a nice variety in a lovely room. I would definitely recommend this hotel.
Read More
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The stay was excellent. Service was above and beyond. The staff was very helpful with all my transfers.
MIROSLAW
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

One minute walk from St. Mark’s Basilica. Relaxing patio on ground level and veranda on 2nd floor. Very quiet. Friendly staff, good breakfast, good drinks in lounge room. Rooms are typically small, well equipped. Clean. Highly recommended. Would stay again.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I booked a short weekend stay here for my wife’s birthday and couldn’t have been happier with our stay. The location is extremely convenient to Piazza San Marco and is still a short walk to the Rialto Bridge area. Our room was a very good size, and the bed was very comfortable. We had a nice little balcony with a view of the canal where we could watch the gondolas float by. The breakfast buffet was spectacular with a large assortment of pastries, fruit and juices and included some egg and meat options as well. The hotel really made my wife’s birthday special as well with a wonder full dessert with a birthday candle at breakfast and when we returned to the room after a morning tour we were greeted with an ice bucket of Bellinis and a nice note wishing her a happy birthday. I will book this hotel again in a heartbeat on our next trip to Venice.
Read More
Gregory
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice boutique hotel but no real public space. Solely an outdoor terrace on the canal but kind of run down. We took their best room, top floor with balcony and outdoor jacuzzi. The room was nice but the space a little odd. Breakfast food was pretty poor and the dining room not very charming. Service was excellent with staff attentive, friendly, and efficient.
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Maxine
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Extremely clean, friendly and accommodating staff and beautiful property and area.
nalini
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Dona Palace was a lovely boutique hotel. The room was very comfortable, beautiful, quite spacious, light & bright with two windows & well appointed. The breakfast buffet was exceptional! A beautiful spread every morning in a lovely dining area. The location of the hotel is only a few mins walk to St. Mark’s square & the Doge’s Palace… very conveniently located ! Close to an excellent restaurant, Rossopromodoro, recommend by the hotel staff. Enjoyed many delicious meals there. Overall excellent stay at Dona Palace & would recommend it.
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Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very pretty right on a small canal
Nicholas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

This is a very nice hotel. Our room was clean, with good air conditioning and quiet. Italian hotel rooms are generally very small by American standards and this property is no different, however it was comfortable for two adults. The bathroom itself is fairly big but it does not have countertop to layout all your toiletries and the shower is a bit small but we managed just fine. The shower has plenty of hot water and has good water pressure. The staff is very attentive. The location is less than 5 minutes to San Marcos square. They have a nice outdoor patio on a small canal where you can enjoy an aperitif before or after dinner. They offer an outstanding breakfast in a beautiful dining room. We enjoyed our stay and would recommend the Hotel Donà Palace to anyone planning a trip to Venice.
Read More
Sammy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Stayed here for two nights while in Venice. Amazing staff, and very good breakfast. Everyone was so helpful and courteous. The room was clean and the bathroom and shower was also very clean and modern. I would def come back to this hotel. It's situated in the middle of everything and about a 5m walk from the st. Basilica. Busy area with a few restaurants around.
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Tamra
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

We had a hard time finding the hotel but it was beautiful and the staff was friendly and extremely helpful. Room was big and gorgeous but we could hear noise outside until 1:30 in the morning. Sounded like people moving metal furniture around and scratching the ground. Water taxi directly from the hotel to airport was amazing.
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Amazing
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

First time to Venice, such a great place to visit. Loved the hotel, lovely room clean and tidy. Slept very well. Great staff, location and service. Very much recommended and look forward to coming again very soon.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Beautiful property right on a canal! Staff was so accomodating and pleasant.
JoAnnie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Super service. Friendly and helpful staff.
Number of reviews per page
20
40

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Others 4 Hotel Dona Palace

Disclaimer

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8.8
Very Good
From 940 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Dona Palace

Number of reviews per page
20
40
Top reviews
Rick
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location of the hotel is great! Less than a block to St. Mark's Square and Cathedral. There are plenty of dining options nearby. However, I lost my room key and they were besides themselves because the room number is engraved into the room key card. I have NEVER stayed at a hotel that has the number in the key card. It is a ridiculous practice!
Read More
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All the staff operate with a very high level of customer service. My room was comfortable, beautiful and very clean. It's in a fantastic location for restaurants, site seeing and ferries. I like that you drop your key at the desk with them before exiting each time. They not only get to know their guests, but as an individual traveler it felt like another safety check for me 24/7.
Read More
Natasha A
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Highly recommend The Donà Palace. An intamit
Thomas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location. On the canal with direct access to courtyard by water taxi. No dragging luggage through narrow crowded streets. 2 minutes to St Marks Square. 5 minutes to Rialto Bridge and everything you want to see is within a 10 minute walk. Perfecto. Will stay here again in our next trip.
Angie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing property, right on canal! Clean and beautiful
Julie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel Dona Palace was a great place to stay. I loved having a private dock. Our trains were delayed over 5 hours so, after a long day of travel from Capri it was great to have a water taxi that pulled us right up to the hotel. The rooms were clean, beds comfortable, and the patio was a pleasant place to sit and watch the gondolas go by. Breakfast had a nice variety in a lovely room. I would definitely recommend this hotel.
Read More
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The stay was excellent. Service was above and beyond. The staff was very helpful with all my transfers.
MIROSLAW
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

One minute walk from St. Mark’s Basilica. Relaxing patio on ground level and veranda on 2nd floor. Very quiet. Friendly staff, good breakfast, good drinks in lounge room. Rooms are typically small, well equipped. Clean. Highly recommended. Would stay again.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I booked a short weekend stay here for my wife’s birthday and couldn’t have been happier with our stay. The location is extremely convenient to Piazza San Marco and is still a short walk to the Rialto Bridge area. Our room was a very good size, and the bed was very comfortable. We had a nice little balcony with a view of the canal where we could watch the gondolas float by. The breakfast buffet was spectacular with a large assortment of pastries, fruit and juices and included some egg and meat options as well. The hotel really made my wife’s birthday special as well with a wonder full dessert with a birthday candle at breakfast and when we returned to the room after a morning tour we were greeted with an ice bucket of Bellinis and a nice note wishing her a happy birthday. I will book this hotel again in a heartbeat on our next trip to Venice.
Read More
Gregory
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice boutique hotel but no real public space. Solely an outdoor terrace on the canal but kind of run down. We took their best room, top floor with balcony and outdoor jacuzzi. The room was nice but the space a little odd. Breakfast food was pretty poor and the dining room not very charming. Service was excellent with staff attentive, friendly, and efficient.
Read More
Maxine
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Extremely clean, friendly and accommodating staff and beautiful property and area.
nalini
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Dona Palace was a lovely boutique hotel. The room was very comfortable, beautiful, quite spacious, light & bright with two windows & well appointed. The breakfast buffet was exceptional! A beautiful spread every morning in a lovely dining area. The location of the hotel is only a few mins walk to St. Mark’s square & the Doge’s Palace… very conveniently located ! Close to an excellent restaurant, Rossopromodoro, recommend by the hotel staff. Enjoyed many delicious meals there. Overall excellent stay at Dona Palace & would recommend it.
Read More
Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very pretty right on a small canal
Nicholas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

This is a very nice hotel. Our room was clean, with good air conditioning and quiet. Italian hotel rooms are generally very small by American standards and this property is no different, however it was comfortable for two adults. The bathroom itself is fairly big but it does not have countertop to layout all your toiletries and the shower is a bit small but we managed just fine. The shower has plenty of hot water and has good water pressure. The staff is very attentive. The location is less than 5 minutes to San Marcos square. They have a nice outdoor patio on a small canal where you can enjoy an aperitif before or after dinner. They offer an outstanding breakfast in a beautiful dining room. We enjoyed our stay and would recommend the Hotel Donà Palace to anyone planning a trip to Venice.
Read More
Sammy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Stayed here for two nights while in Venice. Amazing staff, and very good breakfast. Everyone was so helpful and courteous. The room was clean and the bathroom and shower was also very clean and modern. I would def come back to this hotel. It's situated in the middle of everything and about a 5m walk from the st. Basilica. Busy area with a few restaurants around.
Read More
Tamra
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

We had a hard time finding the hotel but it was beautiful and the staff was friendly and extremely helpful. Room was big and gorgeous but we could hear noise outside until 1:30 in the morning. Sounded like people moving metal furniture around and scratching the ground. Water taxi directly from the hotel to airport was amazing.
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Amazing
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

First time to Venice, such a great place to visit. Loved the hotel, lovely room clean and tidy. Slept very well. Great staff, location and service. Very much recommended and look forward to coming again very soon.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Beautiful property right on a canal! Staff was so accomodating and pleasant.
JoAnnie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Super service. Friendly and helpful staff.
Number of reviews per page
20
40