Hotel Hermitage

Hotels
8.8
/10
Very Good
973 reviews

What Guests Say About Their Stay

Marie Jean
10.0
/ 10
Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
Peter
10.0
/ 10
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Cynthia Fearn
10.0
/ 10
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
In the Area
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Vicolo Marzio, 1 Piazza del Pesce, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel Hermitage is a hotel in a good neighborhood, which is located at Florence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Hermitage

Vicolo Marzio, 1 Piazza del Pesce, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122
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Discover More About Hotel Hermitage

Location


Hotel Hermitage is a hotel in a good neighborhood, which is located at Florence.

About Hotel Hermitage

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Hermitage.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Hermitage is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Hermitage is the right place to stay.

All facilities in Hotel Hermitage

Others Hotel Hermitage
Others

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Rooftop terrace
  • Terrace

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Limo or town car service

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Hermitage

Important Note
  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Hotel Hermitage
26
Number of floors in Hotel Hermitage
5
Another facilities in Hotel Hermitage
Newspaper in lobby, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Hermitage

What are available facilities at Hotel Hermitage?
There are top facilites at Hotel Hermitage such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Hermitage?
The standard check-in time at Hotel Hermitage is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Hermitage?
Hotel Hermitage is a 3.0-star hotel.
How many floors does Hotel Hermitage have?
Hotel Hermitage has 5 floors.
How many rooms are available at Hotel Hermitage?
Hotel Hermitage has 26 rooms in total.
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More Reviews from Other Guests in Hotel Hermitage

8.8
Very Good
From 973 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hotel Hermitage

Number of reviews per page
20
40
Top reviews
Selda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value
Melissa
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A little gem in the centre of Florence
Marcel
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great , breakfast is absolutely great , but I have to say that is a very old property, I stayed in room 102 ... the room was clean but the shower was nasty... the sheets were clean but the mattress stank , like pets were sleeping on it ... it was something stronger coming from under the sheets.... I communicated everything to the stuff... small things like clean better the shower and replace the mattress could make this place 4 or 5 stars I really hated it because of that !!! I wasn't able to relax because of the shower and the mattress smells... I was worried about catching something...
Read More
Marie Jean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
sean
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Cool vibe
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Cynthia Fearn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is an older property. Rooms are small but clean. Wish there was a kettle in the room. Really adorable and staff was very helpful.
Dave
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pleasant stay
Erin
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

4th floor a bit loud from floor above
Helena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end! The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful. Overall it was a good experience.
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Zaileen
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Noisy and very poor wifi in rooms. Staff were not helpful. Breakfast and breakfast staff were great.
Leonid
icon-Business Family
Business Family
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff is pleasant but hotel is absolutely did not meet our expectations. Bed and the pillow is so hard that Spartan would find it uncomfortable. AC did not work. Outside noise unbearable until 3 am You are paying for the location if rest at night is your goal stay away from this tourist trap
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Wonderful staff and great location!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very happy there was an elevator. I am a senior and it was difficult traveling alone.
Cecile
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.
Sarah Jane
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This is a really lovely - slightly quirky in a good way Hotel. Very close.. walkable to everyYwhere we wanted to see. Slightly off the main paths so quieter than many. Lovely views over the River Arno and Ponte Vecchio. 5 mins walk from Gallerie degli Uffizi. The upstairs roof top restaurant is provided by the excellent Osteria delle tre panche. Which serves the most wonderful Tuscan food with incredible rooftop views over Florence. Service was great. Reception booked our Taxi to the airport which arrived exactly as booked. Rooms are basic.. we took a travelling kettle etc. Fresh water provided every day. Comfy beds. Do use the Mosquito repellent plug in we found too late !!! Continental breakfast also had roof top views and had a lot of variety. You can walk from train station but the paths with cases arent easy .. we taxied for 12 Euros. Would use again and recommend.
Read More
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

As a relatively cheap option, it's good. My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.
Juan
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

They sold us a three person room but only allowed two to sleep in it. One blanket had dirty spots
Oliver
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We really liked the location, the service, and the restaurant (for dinner). We also didn't over-pay as we were visiting Florence during off-peak period (even though the city was bustling!). We struggled with the slow and tiny elevator as check-in and breakfast were on the 5th/6th floor - although we were 'lucky' our rooms were only one floor up. Although the rooms were quite small and my bathroom was tiny, we didn't spend much time in our rooms. The view of the Ponte Vecchio outside our rooms was nice to have. The only major issue we experienced was with the lack of hot water in one of our rooms. (My friends had to come to my room to shower.) The staff did come to verify but the issue was not fixed during our stay. All-in-all, we had a nice stay and would recommend the hotel as it was clean and well located.
Read More
Number of reviews per page
20
40

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Others 4 Hotel Hermitage

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 973 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hermitage

Number of reviews per page
20
40
Top reviews
Selda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value
Melissa
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A little gem in the centre of Florence
Marcel
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great , breakfast is absolutely great , but I have to say that is a very old property, I stayed in room 102 ... the room was clean but the shower was nasty... the sheets were clean but the mattress stank , like pets were sleeping on it ... it was something stronger coming from under the sheets.... I communicated everything to the stuff... small things like clean better the shower and replace the mattress could make this place 4 or 5 stars I really hated it because of that !!! I wasn't able to relax because of the shower and the mattress smells... I was worried about catching something...
Read More
Marie Jean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
sean
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Cool vibe
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Cynthia Fearn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is an older property. Rooms are small but clean. Wish there was a kettle in the room. Really adorable and staff was very helpful.
Dave
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pleasant stay
Erin
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

4th floor a bit loud from floor above
Helena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end! The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful. Overall it was a good experience.
Read More
Zaileen
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Noisy and very poor wifi in rooms. Staff were not helpful. Breakfast and breakfast staff were great.
Leonid
icon-Business Family
Business Family
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff is pleasant but hotel is absolutely did not meet our expectations. Bed and the pillow is so hard that Spartan would find it uncomfortable. AC did not work. Outside noise unbearable until 3 am You are paying for the location if rest at night is your goal stay away from this tourist trap
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Wonderful staff and great location!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very happy there was an elevator. I am a senior and it was difficult traveling alone.
Cecile
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.
Sarah Jane
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This is a really lovely - slightly quirky in a good way Hotel. Very close.. walkable to everyYwhere we wanted to see. Slightly off the main paths so quieter than many. Lovely views over the River Arno and Ponte Vecchio. 5 mins walk from Gallerie degli Uffizi. The upstairs roof top restaurant is provided by the excellent Osteria delle tre panche. Which serves the most wonderful Tuscan food with incredible rooftop views over Florence. Service was great. Reception booked our Taxi to the airport which arrived exactly as booked. Rooms are basic.. we took a travelling kettle etc. Fresh water provided every day. Comfy beds. Do use the Mosquito repellent plug in we found too late !!! Continental breakfast also had roof top views and had a lot of variety. You can walk from train station but the paths with cases arent easy .. we taxied for 12 Euros. Would use again and recommend.
Read More
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

As a relatively cheap option, it's good. My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.
Juan
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

They sold us a three person room but only allowed two to sleep in it. One blanket had dirty spots
Oliver
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We really liked the location, the service, and the restaurant (for dinner). We also didn't over-pay as we were visiting Florence during off-peak period (even though the city was bustling!). We struggled with the slow and tiny elevator as check-in and breakfast were on the 5th/6th floor - although we were 'lucky' our rooms were only one floor up. Although the rooms were quite small and my bathroom was tiny, we didn't spend much time in our rooms. The view of the Ponte Vecchio outside our rooms was nice to have. The only major issue we experienced was with the lack of hot water in one of our rooms. (My friends had to come to my room to shower.) The staff did come to verify but the issue was not fixed during our stay. All-in-all, we had a nice stay and would recommend the hotel as it was clean and well located.
Read More
Number of reviews per page
20
40