Hotel Leon d'Oro

Easy to access from rail station and walkable. Staff were friendly and nice. Room didn’t have a kettle for tea/coffee so not sure if it was just that one room. Exterior was beautiful and right by the canal.

Good staff

The location of this property is very convenient to get to train station - and airline bus to the airport ! In terms of the hotel - the room was average and there were some cracks and chips in the floor of the bathroom. The room looked like it needed a refurbishment. We could not get the aircon to work in the room either - which was very warm and when opening the window - it produced a lot of noise from the road below which is busy at all hours. In our room there was also the smell of cigarettes and both myself and partner are non smokers. The lobby and bar area look very well decorated and cosy. Ok for a quick overnight stay if needed - with a bit of an update I think this hotel would be fine !

Hotel muy bonito

Its a dld hot with old rooms. Bathrom very bad.

Good value hotel

Really nice room, really good breakfast, very good staff

very good hotel well recommended !!!

Great hotel.

The customer service was excellent

Stayed in the suite, very nice and comfortable. 2 fridges, 2 bathrooms, big bed. Poor wifi and small basic tv lets it down. Annoying noisy dripping at windows when raining, which it did quite often and Front of desk not very helpul. Otherwise would have been 4 out of 5.

1: poor hospitality, no greeting or hello, no smile 2: awkward location to get to town and no bus service 3: no light at the front entrance of the hotel, dangerous for walking to the property 4: Rain came into two rooms. They changed the first room and second room also has water issue. Third room has issue of the bathroom, strange smell and toilet never got flushed properly, bathtub needed to be replaced. 5: the buffet breakfast not so good at all. This property need to be shut down and completely renovated due to mould issue from water damage.

Arrived half an hour early for check in, Olga advised us that our room wasn’t ready and to come back at 2:00pm. When we arrived back at 2:00pm, Olga advised that she was waiting for the approval from management that the room was ready and to give her a few minutes while she called someone for approval. While we were waiting, Olga’s co-worker looked confused and asked Olga, why we were waiting for so long and why didn’t she check us in? Olga said that management said for us to wait. I’m assuming since we were Canadian and spoke English, they assumed we didn’t understand Italian. The whole process seemed a little off to us as the hotel was not busy at all and there was only one other additional couple checking in at the same time as us. Room was clean but very outdated and had barely any wall plugs available. We also needed to sleep with the window open because it was super hot and stuffy. After spending the night, while getting ready to leave in the morning. Cleaning staff were very pushy to get us out before 11:00am to clean our room. They were fiddling with the door handle multiple times and asked us multiple times if we were finished in there yet. Area surrounding the property is not very pleasant - abandoned buildings, industrial parks and lots of graffiti. We would not return to the property or recommend to anyone if ever visiting Verona again.

I have never experienced such excellent service in such an elegant yet approachable setting with a restaurant so well run that I returned to dine twice. The staff provided directions for walking there from the train station and spoke English or German to assist me. I could walk or bike to the Arena. The decor followed an opera theme, with lots of polished wood in the room. Breakfast and dinner tasted fantastic and were attended by friendly staff. It was hard to leave this hotel because I enjoyed it so much.

The Hotel is very convenient located near the Porta Nova train station, it’s decorated antique very nice, reception agent not happy nor pleasant, it seemed as we were bothering more than been a guest! Rooms are ok but everything is very old, is clean and that’s what really matter, but the bathtub is extremely small, I almost felt forward I’m short and both feet didn’t fit in the bathtub.

We only stayed one night and it was a good experience. I'd consider rebooking if we were to visit Verona again. It's a short walk to/from the train station with good amenities and the buffet breakfast was really good compared to others we had in Italy. They were really helpful with dietary preferences, informed us of vegan options and (though it wasn't what we needed) they also had a printout of their gluten-free options. The only not-nice thing was the person checking us in, she barely communicated or interacted with us, it was like speaking to a wall, and unfortunately she was the bare minimum level of helpful regarding our questions.

Great!

Room was clean and a nice 20 minute easy walk to the arena area. I had booked the “economy” room. This room had no sound proofing whatsoever. I could hear the bustling river all night and every step the neighbors made. I could even hear the vibrating phone alarm from the guest in the next room. The room was also pretty cold. (Roughly 65 degrees F). You had to press the button 3 or 4 times for the toilet to flush. It was clean and the staff were friendly. In my experience here I would have preferred an Ibis. I visit about 1 hotel a week and I will choose elsewhere next time I need to stay in Verona

Quick walk to the main train station. Into the city is a little further but manageable. Room service is exceptional. The river and fountain area in front of the hotel is great to relax at after a day walking the city. Breakfast options were wonderful.

Not bad