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Hotel Marco Polo
Hotels
6.6
/10
Pleasant
214 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Esther
10.0
/ 10
Really friendly man on reception with amazing knowledge of transport in Rome
heather
10.0
/ 10
I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
In the Area
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Via Magenta 39, Rome, Metropolitan City of Rome, Lazio, Italy, 185
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Marco Polo
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Per room per night (excl. taxes & fees)
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What's around Hotel Marco Polo
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Via Magenta 39, Rome, Metropolitan City of Rome, Lazio, Italy, 185
Discover More About Hotel Marco Polo
Location
Hotel Marco Polo is a hotel in a good neighborhood, which is located at Rome.
About Hotel Marco Polo
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Marco Polo.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel Marco Polo is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Marco Polo is the right place to stay.
All facilities in Hotel Marco Polo
Others
Hotel Services
- Express check-in
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Bar
- Breakfast
Transportation
- Limo or town car service
Things to Do
- Library
Connectivity
- Free WiFi
General
- Smoking area
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Marco Polo
Important Note
- Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
- Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: EUR 25 per day (328 ft away)
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 30 (subject to availability)
- Late check-out fee: EUR 45 (subject to availability)
- Crib (infant bed) fee: EUR 5.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Marco Polo | 27 |
Number of floors in Hotel Marco Polo | 2 |
Another facilities in Hotel Marco Polo | Express check-in, Newspaper in lobby, Tours, Luggage storage, Express check-out |
Frequently asked question in Hotel Marco Polo
What are available facilities at Hotel Marco Polo?
There are top facilites at Hotel Marco Polo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Marco Polo?
The standard check-in time at Hotel Marco Polo is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel Marco Polo provide breakfast?
Yes, Hotel Marco Polo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Marco Polo
Traveloka (2)
Other sources (214)
6.6
Pleasant
From 214 reviews
Cleanliness
7.4
Room Comfort
6.0
Location
8.0
Service and Facilites
7.4
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Traveler Reviews Hotel Marco Polo
Number of reviews per page
20
40
Top reviews
Maria
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great place to stay
SREEKANTH
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The property is no way close to the images.Rooms are super small and you would feel suffocated. Beds were not clean and elevator can only fit 3 people at a time.
We ended up booking another hotel and checked out 2 days ahead. I would not recommend it to anyone unless you are an adventurous.Its very close to termini which is the only positive.
Read More
Henry
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Bus just outside to go to Venice.
Verified traveler
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Read More
Esther
Friends and Family
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Really friendly man on reception with amazing knowledge of transport in Rome
Nicole
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Feels like a hostel. Staff were absolutely
wonderful! Which was the only reason our stay was doable.
Building was under construction
the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe.
Was clean.
Area is convenient, steps away from Roma termini.
Paz
4.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person
and 1suitecase
Should be rate 0 zero, take it out from your website
Masis
Leisure Family
2.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Daniel
10.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
David at the front desk was very helpful.
Stein
Friends and Family
2.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
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antonio
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Very clean hotel and rooms. Service was great
Melissa
Leisure Family
8.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
heather
Friends and Family
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Read More
James
Leisure Family
8.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
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Michelle
Leisure with Partner
8.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Read More
Mohammed
Leisure Family
2.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.
Read More
Wai Kwong
Leisure with Children
6.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Read More
Najah Jamil
Leisure with Friends
2.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
!!!
Christopher
Leisure with Partner
6.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Arrived to find they were fully booked and had no room for us. They put us up at a sister hotel nearby which was "nicer". I didn't see the Marco Polo so no way of knowing if that was true. Woke up next day to find that the sister hotel did not provide a breakfast, which I had paid for in my initial booking.
Gregory
Friends and Family
2.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
This hotel is not good - stay away
Overpriced, run down, sketchy neighborhood
Crack pupe on steps of hotel as we walked to room, human feces all over sidewalk just outside hotel
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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