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Hotel Naples
Hotels
7.8
/10
Pleasant
537 reviews
What Guests Say About Their Stay
Diana
10.0
/ 10
Lovely breakfast,great reception and central to the city and transport.Port makes it easy for boat trips and watching the ships!!.Good cafes and eating nearby.
Stanley
10.0
/ 10
Great location, quiet area at night, short walk to shops and restaurants, great staff to help you out with anything.
Gustave L
10.0
/ 10
The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.
In the Area
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C.so Umberto I 55, Naples, Campania, Italy, 80132
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Naples
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Hotel Naples Address: Map & Location
C.so Umberto I 55, Naples, Campania, Italy, 80132
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Discover More About Hotel Naples
Location
Staying at Hotel Naples is a good choice when you are visiting Naples.
About Hotel Naples
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at Hotel Naples.
All facilities in Hotel Naples
Others
Hotel Services
- Laundry service
- Express check-in
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
General
- Banquet
- Rooftop terrace
- Parking (surcharge)
- Terrace
Business Facilities
- Meeting rooms
- Conference center
- Computer station
- Business center
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Naples
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 10 per person
- Self parking fee: EUR 20.00 per day
- Pet deposit: EUR 10 per night
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Naples | 82 |
Another facilities in Hotel Naples | Laundry service, Express check-in, Tours, Wedding service, Luggage storage |
Frequently asked question in Hotel Naples
What are available facilities at Hotel Naples?
There are top facilites at Hotel Naples such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Naples?
Check-in time at Hotel Naples is staring from 14:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Naples provide breakfast?
Yes, Hotel Naples provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Naples?
Hotel Naples is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Naples?
Hotel Naples has 82 rooms in total.
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More Reviews from Other Guests in Hotel Naples
Overall Ratings & Reviews Hotel Naples
Other sources (537)
7.8
Pleasant
From 537 reviews
Cleanliness
8.2
Room Comfort
7.8
Location
8.6
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Naples
Number of reviews per page
20
40
Top reviews
ADEL
Business
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff are helpful...Location is is good. However, I would give it 2.5 stars for everything else.
Diana
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Lovely breakfast,great reception and central to the city and transport.Port makes it easy for boat trips and watching the ships!!.Good cafes and eating nearby.
Stanley
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location, quiet area at night, short walk to shops and restaurants, great staff to help you out with anything.
Stanley
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location. Clean and modern rooms.
Gustave L
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.
Read More
Susan
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Convenient to the ferries
Shokhzod
Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Nice hotel, recommended
John
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The property was very well maintained & our room was large enough to relax & unwind!
It would be good if the hotel provided tea & coffee making facilities.
Bridget
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
.
Chloé
Leisure Family
4.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
This was just a stop for a night but the wifi was not reaching our room, we had to be on the top floor or in the lobby the have wifi which was annoying
Marjorie
Leisure Family
6.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
In general, a good hotel, what bothered me was that it doesn't matter if you put the NO Disturb, they still entered your room, on 3 occasions they entered my room while I was in the bathroom despite the sign posted on the door. They do not respect privacy!!
Verified traveler
Friends and Family
8.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
Good
anna
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Close to everything clean with great breakfast
Eiman
2.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
This hotel has an exceptional location, unfortunately it is not well maintained, every thing is very old and not taken care of, the staff are not hospitable, rooms are very noisy because of the bathroom drainage and the proximity to the main street. I won't go there again or recommend it to any one.
Qusay
2.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Rooms are very hot
Peter
Leisure with Pet
4.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
The staff were very nice and the location was convenient but that is where the positive aspects of the room end. In my room, the WiFi did not work and it was in such a location that even my cell service did not work. When I brought up the former to the staff they suggested they would restart the router to which I said that was not the going to make a differences and it did not. The room was smaller than my living room at home and it is the first time in 30 years I have slept in a twin bed in real life or at a hotel. The area was dirty and loud but I fear this might just be Naples. I am unclear what makes this hotel a 4* hotel and the cost was extraordinarily high for what I got.
Read More
Trent
6.0
/10
Reviewed 135 week(s) ago
Hotels.com verified review
It’s conveniently located about a 15 minute walk from the train station. AC wasn’t working in our room but luckily it was cold at night so that cooled it down some. Had a street room so it was super noisy all night.
Etienne
Friends and Family
8.0
/10
Reviewed 162 week(s) ago
Hotels.com verified review
Good hotel. Need to work on the details.
Gytenis
Leisure Family
2.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
I had a booking for a twin bedroom. I was given a one-bed room with a king bed. Due to that, I had to book an additional room to accommodate me and my friend. The staff was extremely unfriendly and rude.
Maxim
Leisure
6.0
/10
Reviewed 177 week(s) ago
Expedia Group verified review
Dirty, stinky and old
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Naples
Other sources (537)
7.8
Pleasant
From 537 reviews
Cleanliness
8.2
Room Comfort
7.8
Location
8.6
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Naples
Number of reviews per page
20
40
Top reviews
ADEL
Business
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff are helpful...Location is is good. However, I would give it 2.5 stars for everything else.
Diana
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Lovely breakfast,great reception and central to the city and transport.Port makes it easy for boat trips and watching the ships!!.Good cafes and eating nearby.
Stanley
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location, quiet area at night, short walk to shops and restaurants, great staff to help you out with anything.
Stanley
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location. Clean and modern rooms.
Gustave L
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.
Read More
Susan
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Convenient to the ferries
Shokhzod
Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Nice hotel, recommended
John
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The property was very well maintained & our room was large enough to relax & unwind!
It would be good if the hotel provided tea & coffee making facilities.
Bridget
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
.
Chloé
Leisure Family
4.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
This was just a stop for a night but the wifi was not reaching our room, we had to be on the top floor or in the lobby the have wifi which was annoying
Marjorie
Leisure Family
6.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
In general, a good hotel, what bothered me was that it doesn't matter if you put the NO Disturb, they still entered your room, on 3 occasions they entered my room while I was in the bathroom despite the sign posted on the door. They do not respect privacy!!
Verified traveler
Friends and Family
8.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
Good
anna
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Close to everything clean with great breakfast
Eiman
2.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
This hotel has an exceptional location, unfortunately it is not well maintained, every thing is very old and not taken care of, the staff are not hospitable, rooms are very noisy because of the bathroom drainage and the proximity to the main street. I won't go there again or recommend it to any one.
Qusay
2.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Rooms are very hot
Peter
Leisure with Pet
4.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
The staff were very nice and the location was convenient but that is where the positive aspects of the room end. In my room, the WiFi did not work and it was in such a location that even my cell service did not work. When I brought up the former to the staff they suggested they would restart the router to which I said that was not the going to make a differences and it did not. The room was smaller than my living room at home and it is the first time in 30 years I have slept in a twin bed in real life or at a hotel. The area was dirty and loud but I fear this might just be Naples. I am unclear what makes this hotel a 4* hotel and the cost was extraordinarily high for what I got.
Read More
Trent
6.0
/10
Reviewed 135 week(s) ago
Hotels.com verified review
It’s conveniently located about a 15 minute walk from the train station. AC wasn’t working in our room but luckily it was cold at night so that cooled it down some. Had a street room so it was super noisy all night.
Etienne
Friends and Family
8.0
/10
Reviewed 162 week(s) ago
Hotels.com verified review
Good hotel. Need to work on the details.
Gytenis
Leisure Family
2.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
I had a booking for a twin bedroom. I was given a one-bed room with a king bed. Due to that, I had to book an additional room to accommodate me and my friend. The staff was extremely unfriendly and rude.
Maxim
Leisure
6.0
/10
Reviewed 177 week(s) ago
Expedia Group verified review
Dirty, stinky and old
Number of reviews per page
20
40