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Hotel Shelley e delle Palme, BW Signature Collection
Hotels
7.8
/10
Pleasant
292 reviews
What Guests Say About Their Stay
Linda
10.0
/ 10
Great location ! The parking is up the street but they gave us a voucher to pay the cost. Great breakfast and comfortable room.
Cynthia
10.0
/ 10
Beautiful view, accessibility to beach chairs to the ocean, swimming, wait staff and cocktail lounge
Verified traveler
10.0
/ 10
Lovely small hotel, spectacular views, central location, staff warm friendly and helpful.
In the Area
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Via Lungomare Biaggini, 5, Lerici, Province of La Spezia, Liguria, Italy, 19032
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Hotel Shelley e delle Palme, BW Signature Collection Address: Map & Location
Via Lungomare Biaggini, 5, Lerici, Province of La Spezia, Liguria, Italy, 19032
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Discover More About Hotel Shelley e delle Palme, BW Signature Collection
Location
Hotel Shelley e delle Palme, BW Signature Collection is a hotel in a good neighborhood, which is located at Lerici.
About Hotel Shelley e delle Palme, BW Signature Collection
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Shelley e delle Palme, BW Signature Collection.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Shelley e delle Palme, BW Signature Collection exclusively for you.
Hotel Shelley e delle Palme, BW Signature Collection is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Shelley e delle Palme, BW Signature Collection is the right place to stay.
All facilities in Hotel Shelley e delle Palme, BW Signature Collection
Others
General
- Banquet
- Reception hall
- Parking
- Rooftop terrace
- Parking (surcharge)
- Terrace
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Garden
- Spa
- Library
- Beach sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Business center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Shelley e delle Palme, BW Signature Collection
Important Note
- Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
- Self parking fee: EUR 15.00 per night
- Nearby parking fee: EUR 8 per day (2953 ft away)
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- A fee will be charged for use of certain facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 15 days prior to check-in.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Shelley e delle Palme, BW Signature Collection | 47 |
Number of floors in Hotel Shelley e delle Palme, BW Signature Collection | 6 |
Another facilities in Hotel Shelley e delle Palme, BW Signature Collection | Banquet, Reception hall, Parking, Rooftop terrace, Parking (surcharge) |
Frequently asked question in Hotel Shelley e delle Palme, BW Signature Collection
What are available facilities at Hotel Shelley e delle Palme, BW Signature Collection?
There are top facilites at Hotel Shelley e delle Palme, BW Signature Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Shelley e delle Palme, BW Signature Collection?
Check-in time at Hotel Shelley e delle Palme, BW Signature Collection is staring from From 15:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Shelley e delle Palme, BW Signature Collection provide breakfast?
Yes, Hotel Shelley e delle Palme, BW Signature Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Shelley e delle Palme, BW Signature Collection?
Hotel Shelley e delle Palme, BW Signature Collection is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Shelley e delle Palme, BW Signature Collection have?
Hotel Shelley e delle Palme, BW Signature Collection has 6 floors.
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More Reviews from Other Guests in Hotel Shelley e delle Palme, BW Signature Collection
Traveloka (1)
Other sources (291)
7.8
Pleasant
From 291 reviews
Cleanliness
8.2
Room Comfort
7.4
Location
10.0
Service and Facilites
8.0
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Traveler Reviews Hotel Shelley e delle Palme, BW Signature Collection
Number of reviews per page
20
40
Top reviews
Helen
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The front desk staff was incredibly unfriendly from the minute we stepped in the door. No introduction to the hotel facilities, no eye contact and would not give clarification when asked simple questions like, Where should we eat, things to do. When trying to catch a bus they weren’t willing to tell me how far or near what store. They just said it’s down the street. We were promised air conditioning and after talking to them called Hotel.com. Needless to say there was no air conditioning. We woke up late and all restaurants were closed for 5 hours. I took a pastry left out for breakfast and they told me I shouldn’t and charged me ten Euros. Every other place I stayed in Italy was friendly, helpful and wishing to make it an excellent stay. I can’t begin to recount the number of insulting interactions.
BTW, although there website offers to get you a car to the train station, they said they had none and that there were no taxis.
I cant believe this is part of Best Western. Shame on them for their unkindness.
Obviously Hotel.com did not fix air conditioning issue for us.
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Christopher
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
very good
enrico
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Absolutely excellent stay in new and cozy room. Great breakfast and views.
Dawn
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Nice staff and clean place
James
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great Location for the Property. IMO, the Balcony side (Ocean View) would be the only reason to stay here. We had an issue with the elevator and was forced to walk up 3 flights. Very tough for elderly. No help or alternate from staff. Just a sign on the elevator. The breakfast was not a good option. Would I stay here again, yes, but only Ocean view side and would pass on the Breakfast option.
Great location, walkable, Quiet and clean
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Guy
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Beautiful view on the bay and good breakfast in the morning
Marlis
Leisure
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The hotel was wonderful, as was the staff. But during the heatwave of 2024, it lacked some decent air conditioning, However, you can't beat the truly amazing location, the view, the history, and the proximity to restaurants and bars as well as the ferry to Cinque Terre. Parking, on the other hand ... get there by train if you can (no fault of the hotel).
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Katherine
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
We loved this location! AC was out during our 1 night stay so it was pretty warm in our room. The balcony was shared with the next room with just a railing between so I wasn’t comfortable leaving the doors open for the night. Staff was very helpful & breakfast was nice. Stored our luggage while we took the ferry to see Cinque Terre. Hotel parking was a little confusing to find, but we found it and it wasn’t a far walk back to the hotel. Just drop your luggage off first & then park.
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Linda
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Great location ! The parking is up the street but they gave us a voucher to pay the cost. Great breakfast and comfortable room.
Hazel
6.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
Not the best hotel, very dated & old fashioned with music blaring until early hours of morning. Music so loud I felt the DJ was in our room! I complained on arrival that bed had hairs in it and bathroom had marks beside sink. We were offered a change of room for 1 night only which I didn’t want so the only way forwards was for me to change sheets myself & they were happy to give me clean sheets & cleaning product for bathroom! We had a tiny balcony overlooking sea which was amazing. Breakfast basic but adequate. 40€ for a sun umbrella & 2 sun beds for a day! Car park a 7-10 minute walk away but they did give reduced parking. I would not stay in this hotel again.
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Dennis
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
A clean friendly hotel in a clean friendly town,
Margaret
Leisure with Partner
6.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Location on the water was great. Many dining options nearby. The hotel itself could use a bit of a refresh. Our biggest issues were that the AC was not available. We were told it was to early in the season to turn it on. No beach chairs or deck available, apparently to early for that to. Not necessarily a problem if you let me know on the website that these things are seasonal. If you post it as an amenity, then it should be available.
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Alia
8.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
The balcony view was amazing and the concierge was fantastic. Breakfast could do with some improvements but the location is great. We love this area. Great hotel to stay in.
David
Business
8.0
/10
Reviewed 147 week(s) ago
Hotels.com verified review
Hotel in fantastic location but the bedrooms very small and basic
Dennis
Leisure with Partner
6.0
/10
Reviewed 164 week(s) ago
Expedia Group verified review
I’ll start with the good… the location is great and the guy who works the Night Shift is friendly. Now on to the bad… the bed is hard as a rock and makes a terrible noise every time you move while laying in it, the staff (other than the Night Shift receptionist) are not welcoming and seemed to be bothered every time you asked for something, the hotel decor is dated and confusing. It could benefit from a major refurbishment. No notice in advance of hotel sponsored parties with blaring music that continued until 12:45am. I believe it was the police who finally made them turn off the music. Lerici has the potential to rival Portofino, but it unfortunately misses the opportunity to do so.
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Cynthia
Leisure with Partner
10.0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
Beautiful view, accessibility to beach chairs to the ocean, swimming, wait staff and cocktail lounge
Andrej
Business
4.0
/10
Reviewed 185 week(s) ago
Hotels.com verified review
1.) On arrival in the evening we were detained personal documents,
since this is not usually we are in check for departure, we did not think
to collect personal documents from them at the reception. the very next day we sent an e-mail, called by phone and got the answer that they don't have it in the hotel.
This is definitely a lie and very incorrect from the administration.
2.) the extra bed for 3 adults was almost like a baby and it was impossible to sleep. Shame and we do not recommend this hotel to everyone.
Breakfast very bad too!
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Verified traveler
Leisure
10.0
/10
Reviewed 270 week(s) ago
Expedia Group verified review
Lovely small hotel, spectacular views, central location, staff warm friendly and helpful.
Verified traveler
Leisure Family
10.0
/10
Reviewed 307 week(s) ago
Expedia Group verified review
This was a perfect beginning to our Family Italy vacation. We used this hotel as our base to visit other towns during the day. Located On the waterfront with several restaurants to choose from. Ask the desk staff for recommendations, they wont steer you wrong. Area is great and scenoc. Room was clean but small , however, we weren't in it. After starting our day with the breakfast they offer we were off sightseeing. I have misplaced my list of exceptional Staff but the gentlemen that checked us in was more than just accomodating then and throughout out stay..
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Verified traveler
Leisure with Partner
6.0
/10
Reviewed 313 week(s) ago
Expedia Group verified review
The Hotel is in a great location and Lerici is a beautiful little town. It is close to bus stops and the water ferry to Cinque Terra. Breakfast is on the 5th floor with lovely views of the water.
The only negative thing was the bed was extremely hard!!
Number of reviews per page
20
40
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