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Hotel Zara
Hotels
6.8
/10
Pleasant
284 reviews
What Guests Say About Their Stay
Carlos
10.0
/ 10
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Verified traveler
10.0
/ 10
Good hotel to stay in close to the station if you are planning to explore Naples
david
10.0
/ 10
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
In the Area
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Via Firenze 81, Naples, Campania, Italy, 80142
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Zara
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Hotel Zara Address: Map & Location
Via Firenze 81, Naples, Campania, Italy, 80142
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Discover More About Hotel Zara
Location
Staying at Hotel Zara is a good choice when you are visiting Naples.
About Hotel Zara
Hotel Zara is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Zara exclusively for you.
Staying at Hotel Zara will surely satisfy you with its great hospitality and affordable price.
All facilities in Hotel Zara
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Things to Do
- Romantic proposal packages
- Library
Food and Drinks
- Bar
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Zara
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
12:30 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 12:30 - 22:00 - to 11:00 |
Available rooms at Hotel Zara | 14 |
Number of floors in Hotel Zara | 2 |
Another facilities in Hotel Zara | Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked question in Hotel Zara
What are available facilities at Hotel Zara?
There are top facilites at Hotel Zara such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Zara?
Check-in time at Hotel Zara is staring from 12:30 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Zara?
Hotel Zara is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Zara have?
Hotel Zara has 2 floors.
How many rooms are available at Hotel Zara?
Hotel Zara has 14 rooms in total.
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More Reviews from Other Guests in Hotel Zara
Overall Ratings & Reviews Hotel Zara
Other sources (284)
6.8
Pleasant
From 284 reviews
Cleanliness
7.4
Room Comfort
6.8
Location
7.2
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Zara
Number of reviews per page
20
40
Top reviews
Natalia
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good
Rat
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good location, close to transportation accross the city.
Rat
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Carlos
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Eliza
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
James
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Elizabeth
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Read More
Thomas
Leisure Family
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Read More
Melissa
Leisure with Friends
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
FURHATH
Leisure
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
unsafe for family, I had reservation for 4 nights but checked out the next morning. I don’t want to stretch any further but this is NOT a family friendly hotel. Inappropriate activities were also taking place at night in rooms, doors don’t lock as the master keys are out at the front desk. On top of that, shower didn’t work … water clocked and horrible smell. But most importantly, with kids never pick this as an option! I am happy that one night is over. No refund or anything, but we found contrasting option on the Piazza Garibaldi square. Expensive than this horror show but totally worth it.
Read More
Ali
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very unsafe neighborhood
Charisse
Leisure
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Brendan
Leisure with Friends
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .
Verified traveler
Friends and Family
4.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Bad smell in the hallway of that connected the rooms. Same bad smell inside the room. The shower head looked to be in really poor conditions. There was a hole in the main door. No wifi, kettle or fridge. Beds and pillows were uncomfortable
Roberto
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
achhar
Leisure Family
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
All good but no cleanex papers in room.
Noisy room .
Rebecca
2.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
We arrived and they did not have a room for us so they walked us to another hotel and it was not a good area of the city. It was a terrible experience do not book at this hotel.
Verified traveler
Friends and Family
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Good hotel to stay in close to the station if you are planning to explore Naples
david
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Rob
Leisure with Partner
2.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
This was one of the most stressful stays we have ever had. The area the hotel is in is very unsafe and unclean. The hotel it self is unclean and not a place I would ever want to stay again. Would not recommend.
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Zara
Other sources (284)
6.8
Pleasant
From 284 reviews
Cleanliness
7.4
Room Comfort
6.8
Location
7.2
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Zara
Number of reviews per page
20
40
Top reviews
Natalia
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good
Rat
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good location, close to transportation accross the city.
Rat
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Carlos
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Eliza
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
James
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Elizabeth
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Read More
Thomas
Leisure Family
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Read More
Melissa
Leisure with Friends
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
FURHATH
Leisure
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
unsafe for family, I had reservation for 4 nights but checked out the next morning. I don’t want to stretch any further but this is NOT a family friendly hotel. Inappropriate activities were also taking place at night in rooms, doors don’t lock as the master keys are out at the front desk. On top of that, shower didn’t work … water clocked and horrible smell. But most importantly, with kids never pick this as an option! I am happy that one night is over. No refund or anything, but we found contrasting option on the Piazza Garibaldi square. Expensive than this horror show but totally worth it.
Read More
Ali
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very unsafe neighborhood
Charisse
Leisure
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Brendan
Leisure with Friends
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .
Verified traveler
Friends and Family
4.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Bad smell in the hallway of that connected the rooms. Same bad smell inside the room. The shower head looked to be in really poor conditions. There was a hole in the main door. No wifi, kettle or fridge. Beds and pillows were uncomfortable
Roberto
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
achhar
Leisure Family
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
All good but no cleanex papers in room.
Noisy room .
Rebecca
2.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
We arrived and they did not have a room for us so they walked us to another hotel and it was not a good area of the city. It was a terrible experience do not book at this hotel.
Verified traveler
Friends and Family
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Good hotel to stay in close to the station if you are planning to explore Naples
david
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Rob
Leisure with Partner
2.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
This was one of the most stressful stays we have ever had. The area the hotel is in is very unsafe and unclean. The hotel it self is unclean and not a place I would ever want to stay again. Would not recommend.
Number of reviews per page
20
40