Novotel Genova City

Nice clean hotel in Genoa.

Overall nice place

The room was spacious and bed comfortable. The breakfast was very good; there was the best selection of food caterings for all ages. Definitely i recommende this hotel.

Nice hotel. Location is a bit far from old town (industrial area). No Uber in Genova, so taxis are a hit or miss, they can charge you whatever they want, you never know what you are going to pay. Expedia charged me for breakfast (I paid for it) but it doesn't show up on the reservation. A weird glitch, but still not right. Be aware.

The front desk people were very helpful, especially a young lady. The bedroom I did not like, bathroom was ok.

The room was fairly small for a family stay but it was very clean. The refrigerator was not working properly but not a big deal for us. I enjoyed the breakfast. We were a bit disappointed with the view of the water, which was negatively impacted by the cruise ship terminal and port.

The property was excellent. The area where it is located is what’s seemed unsafe. So much glass where cars have been broken into. Around the property and the streets around it was dirty.

Superior rooms should have been recently refurbished but our appeared already dated, poorly maintaned, dirty and with a terrible smell coming from the drains everytime that water was flushed in other rooms (and you could hear the noise from the pipes!). The staff at reception has been very welcoming and helpful. The parking area at levels -1 to -4 should be controlled; cars are often parked without any respect for others, very unsafe. A leakage of fluids from few rotten pipes on the ceiling of level -1 has damaged the painting of our car; we informed the reception and we were offered free parking; since then, a notice has appeared on the wall to inform the customers that parking is forbidden in the area due to leakages and the hotel won’t take responsibility. Prices are too high for the quality offered.

Terrible sooooo terrible

The hotel was okay But the location doesn’t suits someone without car

Good hotel, though a little far from train station

Overall, the hotel was very good. It is located far from the historic center, but it is easy to get around by public transportation. The breakfast buffet should change a bit between days, as it gets boring after eating the same thing for several days.

amazing

Check in was quick. Thought hotel is smoke free, but our room had a very heavy cigarette smell, but we didn't bother to complain as we went straight to bed after a tiring trip.

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Picked as a stop off route on our way further south. I’d pick somewhere else next time. Handy spot for the port but not much else. The car park was tight and the electric charging point was iced by big SUVs. It felt unsafe in the local area. It is some distance away from the old town and nicer places to eat.

It was really noises due to tons of kids, there was stains on the towels and sheets. Aswell the location was very far from restaurants and a sketchy walk at night to get to anything in the city. I would never book this hotel again.

Hotel was ok , great that it’s got a pool , but area around it not very big so gets very busy , hotel room lighting could be better and the shower needs unblocking .

Nice hotel, friendly staff

The property check-in staff was very good. I am giving law rating primarily for my room having no air conditioning, even though it was advertised as having one. It's common place in Italy, but there was a reason I chose this well-known brand, namely to avoid such issues.