Villa Fiorita

My family’s stay here was unacceptable for a 4-star hotel. Key issues: 1. Booking Confusion & Blame-Shifting Despite booking a family room in advance, we were informed upon arrival that no such room was available. The receptionist claimed Expedia had “downgraded” our reservation without notifying us. When I questioned this, the hotel blamed Expedia, while Expedia redirected responsibility to the hotel. This lack of accountability left my family waiting **over 3 hours(we arrived at 5:30 PM, got a room at 9:45 PM), forcing us to cram into a friend’s room 2. Unhygienic Room & Inconvenient Room Switch The first family room we were assigned reeked of a strong odor, prompting another complaint. Though staff initially claimed no alternatives existed, they suddenly “found” another family room. Even then, I had to assist staff in moving children’s beds, wasting precious time while my exhausted kids waited. 3. Broken Amenities No AC:The air conditioning was non-functional. The receptionist dismissively stated it’s “only turned on in summer,” ignoring guest comfort. If a hotel advertises AC, it should be available year around Missing kettle: Basic 4-star expectations unmet. 4. Neglected Facilities Rooms need urgent renovation (outdated, poorly maintained). Many amenities had hidden fees. Breakfast was average. 5. No Compensation No refund for the ordeal. Avoid This Hotel Misleading advertising, unprofessional service, and neglected facilities. Not worth the cost.

Pool wasn't operational. Make sure to check and report asap. Speaking in English is bit tricky and can lead to miscommunications.

nice lovely romantic hotel, breakfast is good

Nice property

Property is beautiful and staff was top notch. It was too bad our stay was only one day and it was raining but we would definitely stay again.

The villa is amazing, people are super welcoming and pool is amazing

This hotel was very charming!!! The staff extremely helpful, nice pool with a bar!!! The hotel’s room was a bit outdated, I understand keeping some of the history’s charm however in my opinion that should be reserved for many things just not the bathroom. The location was perfect for Venice, we drove to the train station, parked the car for free, and visited Venice for the day, it was perfect. The staff very helpful they recommended a great place to eat, need reservations that is how busy the place is hit we were able to get them through the hotel. Perfect location, perfect spots to eat, staff were kind and really helpful!!! Please update your bathrooms, that is my only recommendation.

Nice place to stay, volleyball nets, two pools, good food at the restaurants. I would stay there again.

Resort style hotel. Loved the pool. Breakfast was very good with lots of selection.

This hotel has a lot of potential but is in great need of care. Rooms in the main building are smelly and dirty. The villa is a bit better but still far from perfect.

The hotel is very beautiful and unique. The cleaning staff and the restaurant staff were very friendly, the front desk staff was okay, some were nice and some had a bad attitude. There is a party by the pool area almost every night, it didn’t bother us as much since we went to sleep late anyways but I could see it being a bit frustrating for people who need the quiet to sleep. They do have nicer rooms that further away from the main pool which can provide additional privacy and quietness. Parking was very easy and convenient. The hotel is 15-20 minutes from the airport, 25-30min from Venice, 15 mins from Treviso downtown, and around an hour from Bibione. Plan your meals well, while they do have breakfast, it is only from 8am-10:00am, most days they have lunch and dinner (food options are okay, not too much variety). They did closed them early at times without notice and the main restaurant (and almost every restaurant near the hotel) closes on Sunday. Overall, it was a good stay.

Nice hotel with good size room, buffet style breakfast offered lots to choose. Shame the pool wasn't open yet.

Room was not cleaned. Dirty towel on floor used tea cup, empty water bottle on counter . Trash can full. Air conditioner did not work at all. Very disappointing . It calls it's self a villa not at all , Next to a villa just a 5 story hotel. No bar staff available. Never again.

Very clean hotel, excellent breakfast with many choices, much better than waht expected after reading some reviews. Excellent value for money, we will for sure come back.

Excellent accommodation with very good price and quality of service. Very well decorated environment and comfortable interior

Stayed here with my wife and 8 month old daughter, after 4 hours trying to get the crib in my room I booked weeks in advance, one arrived unsafe, about to collapse, 2nd and last one the hotel has arrived, same again! Couldn’t risk sleeping my daughter in the crib due to it being ready to fold in and collapse on her even though I was told by the receptionist it was ‘fine’ Gave hotel opportunity to make up for the situation, they didn’t seem bothered. Won’t be staying again

The biggest problems were the location, the absence of food at lunch and the fact that the AC is set at the front desk. We had to move rooms at night because the AC was not working. Then we could not set the AC in the new room because it was controlled by the front desk. NO LUNCH food options. Pool bar serves light snacks - which is great - EXCEPT - when it is raining or if there is an event at the pool. Then you are stuck in the middle of nowhere - in an industrial district - without food options. Staff is helpful to a point, but they cannot over-ride the management policies. Today's breakfast included what appeared to be left-over pastries from yesteday's wedding - NOT GOOD ENOUGH!

We stayed one short night before an early flight out of Marco Polo. Hotel was dated but clean and the front desk was very professional and courteous. Room service was difficult (we gave up and went to sleep without eating) but otherwise it was fine.

Amazing time here. Very relaxing. 2 pools, nice hotel and great breakfast. Very clean and tidy gym and spa. Room was perfect size and clean. Staff were great. Supermarket across the road and bus stop just outside hotel to Treviso.

Stay was amazing, beautiful pool and service is excellent.