Toby's Resort is located in area / city Saint James.
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Toby's Resort
Hotels
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8.6
/10
Very Good
1,447 reviews
What Guests Say About Their Stay
casey
10.0
/ 10
Staff was very pleasant and accommodating, clean property really good. Stay grateful.
Shai
10.0
/ 10
Me my family spent a week at Toby Resort and the resort was as it looked on the web the room was amazingly clean and daily rooms were cleaned and changed bedding daily was nice to sleep on clean sheets everyday enjoyed the coffee which was free in the room daily, we eat breakfast, lunch and dinner on the resort all food was fresh and loads to eat great menu. There was two bars one in the restaurant and second at the poolside the bar staff are great and always smiling. The cleaning staff was wonderful we will stay here again. I would like to say thank you to everyone at Toby resort for making our holiday AMAZING.
Sophia
10.0
/ 10
The staff were always welcoming and very helpful.... I'd checked out and checked back in with ease. I was helped with my luggage and connecting to the WiFi.
The receptionists are all nice, the handymen as well as thean who is always at the bar.
I find that the food was a bit expensive.
In the Area
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1 Kent Avenue, Saint James, Jamaica
Main Facilities
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This accommodation offers:
Outdoor pool
Poolside bar
Billiard
Swimming pool
Parking
Luggage storage
Garden
Fitness center
Toby's Resort Address: Map & Location
1 Kent Avenue, Saint James, Jamaica
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Discover More About Toby's Resort
General
Near Doctor's Cave Beach
Location
With a stay at Toby's Resort, you'll be centrally located in Montego Bay, a 1-minute drive from Doctor's Cave Beach and 14 minutes from Rose Hall Great House. This hotel is 0.3 mi (0.5 km) from Dead End Beach and 0.8 mi (1.3 km) from Walter Fletcher Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Dead End Beach - 0.5 km / 0.3 mi
Doctor's Cave Beach - 0.7 km / 0.5 mi
Walter Fletcher Beach - 1.3 km / 0.8 mi
Harmony Beach Park - 1.6 km / 1 mi
Fort Montego - 1.6 km / 1 mi
Fort Montego Craft Market - 1.6 km / 1 mi
Church Street - 2.4 km / 1.5 mi
Sam Sharpe Square - 2.5 km / 1.5 mi
Museum of St. James - 2.5 km / 1.5 mi
Harbour Street Craft Market - 2.5 km / 1.5 mi
Montego Bay Cultural Centre - 2.5 km / 1.5 mi
Montego Bay Marine Park - 2.6 km / 1.6 mi
Burchell Memorial Baptist Church - 2.7 km / 1.7 mi
Saint James Parish Church - 2.7 km / 1.7 mi
Widowmaker's Cave - 2.8 km / 1.7 mi
The preferred airport for Toby's Resort is Sir Donald Sangster Intl. Airport (MBJ) - 1.9 km / 1.2 mi
Facilities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Business Facilities
Featured amenities include luggage storage and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy local and international cuisine at Tobby's Good Eats, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Rooms
Stay in one of 65 guestrooms featuring flat-screen televisions. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
All facilities in Toby's Resort
Facility
- Outdoor pool
- Poolside bar
- Billiard
- Swimming pool
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Lobby
Food and Drinks
- Poolside bar
- Breakfast
Things to Do
- Outdoor pool
- Garden
- Pool sun loungers
Connectivity
- Free WiFi
General
- Banquet
- Swimming pool
- Smoking area
- Parking
- Terrace
Accessibilty
- Accessible path of travel
Public Facilities
- Safety deposit box
Hotel Services
- Luggage storage
- Porter
Sports and Recreations
- Billiard
- Fitness center
Accommodation Policy & General Information in Toby's Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Toby's Resort | 65 |
Number of floors in Toby's Resort | 2 |
Another facilities in Toby's Resort | Poolside bar, Breakfast, Outdoor pool, Garden, Pool sun loungers |
Frequently asked question in Toby's Resort
What Time is Check In & Check Out at Toby's Resort?
Check-in time at Toby's Resort is staring from 15:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Toby's Resort provide breakfast?
Yes, Toby's Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Toby's Resort?
Toby's Resort is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Toby's Resort have?
Toby's Resort has 2 floors.
How many rooms are available at Toby's Resort?
Toby's Resort has 65 rooms in total.
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More Reviews from Other Guests in Toby's Resort
Overall Ratings & Reviews Toby's Resort
Other sources (1,447)
8.6
Very Good
From 1,447 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.8
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Traveler Reviews Toby's Resort
Number of reviews per page
20
40
Top reviews
Dorrol
with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was clean, staff was friendly and the location was very close to the airport. Only issues were you have to wait daily for towels to be washed and returned, could be because they were fully booked for DreamWeekend. Also it would have been good for the rooms to have a, fridge (even microwave also one is availablefor use in the restaurant), shampoo, conditioner and a blow dryer.
Overall it wasn't bad but it could have been better with these basic neci
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casey
Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was very pleasant and accommodating, clean property really good. Stay grateful.
donna
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Customer service was great, food was excellent, the bed was a little bit hard the toilet rock but overall I would go back anytime
Shai
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Me my family spent a week at Toby Resort and the resort was as it looked on the web the room was amazingly clean and daily rooms were cleaned and changed bedding daily was nice to sleep on clean sheets everyday enjoyed the coffee which was free in the room daily, we eat breakfast, lunch and dinner on the resort all food was fresh and loads to eat great menu. There was two bars one in the restaurant and second at the poolside the bar staff are great and always smiling. The cleaning staff was wonderful we will stay here again. I would like to say thank you to everyone at Toby resort for making our holiday AMAZING.
Read More
Sophia
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff were always welcoming and very helpful.... I'd checked out and checked back in with ease. I was helped with my luggage and connecting to the WiFi.
The receptionists are all nice, the handymen as well as thean who is always at the bar.
I find that the food was a bit expensive.
Trishell
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was great, staff and all
Sirena
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everyone was very helpful.
Erin
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a wonderful stay at Toby's! It is very conveniently located close to the airport and within walking distance to the Hip Strip and Doctor's Cave Beach, the staff and other guests were kind and friendly, their restaurant's food was solid, and the AC worked well! We were also pleased that our room had a little deck with two chairs where we could read, look at the flowers, dry clothes, etc.
The property is charming and has two warm saltwater pools, two bars (one in the restaurant and one by the larger pool), and a small room with gym equipment. Our room was spacious and the beds were comfortable enough.
We were glad to support a local family-owned property and the price was right!
Keep in mind that the island is still recovering from the hurricane. Also, Toby's is not a luxury resort (it's not pretending it is or advertising as such). The furniture is dated, the pools show wear and tear, some nice-to-haves (like a mini fridge in the room) don't exist, our floors weren't super clean. Also, quiet hours were somewhat respected but the walls are thin and we could hear a lot later at night and early in the morning. All that said, we really enjoyed our stay and had a wonderful time!
Thank you, Toby's!
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Weston
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All in one package 📦
Shavone
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Tamara was amazing at Toby’s resort recommend her services she so helpful and make my experience 10/10
Sophia
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Toby's is always the place to be. The staff are very welcoming, friendly and helpful.
We chose Toby's every time. I am even thinking of naming my daughter Toby.
Nikesha
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I travelled for 10 hours and when I got to this place I was greeted with poor customer service. The room I got was filthy, sheets looked dusty, furniture was dusty and the entire room was dirty. The bathroom was also dirty as the bathtub seemed as if it was not cleaned. My daughter and I got the scare of our life as when I woke up in the night to use the toilet there was a lizard in the bathroom.
The room was totally outdated and needs to be modernised.
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Yanoh Kay
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This is my second time staying at Toby’s, my first time being almost 20 years ago.
For a short trip, Toby’s is a good option if you want to be close to the strip but not right on it.
I think for the price you get a really good deal.
When I arrived we were able to get to our rooms right away. Unfortunately it seems the room wasn’t really ready for us, while the beds were made; the floor was dusty, there were only two towels for three people , and there were ants everywhere (the ants were not surprising in a tropical location with a door that leads directly outside).
Bathroom was not clean, there was hair in the shower and mildew on the fixtures. There was also a broken light.
I will say after the first day they got everything sorted, the housekeeper did an excellent job on the room and maintenance fixed the tv. The pool was never over crowded though it could also use a little periodic tending to (bugs in the pool) . It always seemed there was a shortage of towels but the housekeeper always looked out for us and brought us some in the afternoon. We were not able to get beach towels although advertised as an amenity.
There was a gym but very old machines.
The beauty of Toby’s is the staff and guests. Everyone was so helpful and amazing to speak to. The restaurant had some very good options that we were able to take to our room.
I think if Toby’s ensures all rooms are ready and give some TLC to the pool it is a quaint place to stay with a good value for the price.
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Michael
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Fairly decent Hotel and property. Well kept for an older hotel. The check in process was excellent. Quick, professional and friendly. This is always an important feature. The tiles in the room are lovely and give the place a real unusual look and feel. The rooms could however use a small fridge and I found the TV, as an older person, to be quite complicated. Couldn’t watch the local news. Otherwise, recommended fully, especially for shorter stays
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Sophia
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was my second stay at this resort, and I appreciate its convenient location close to the airport. However, I believe the property could benefit from some upgrades and improvements.
Unfortunately, the customer service was disappointing. Many of the staff members seemed disengaged, often looking at guests without offering a greeting or assistance. When I asked questions, it appeared that no one had clear answers. The lobby also felt unwelcoming, as employees were often sitting around talking, staring, or flirting instead of assisting guests.
The one exception was the gentleman working at the bar. He was polite, professional, and genuinely hospitable, making guests feel welcome.
Toby's Resort has great potential to be an even better destination for travelers. With improvements to customer service, staff engagement, and property maintenance, the overall guest experience could be significantly enhanced.
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Joann
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Sunique in the Cafeteria and the best Bar Star Mikey at the pool bar was phenomenal! Give them a raise. They were very knowledgeable and helpful. The food prices were very affordable and tasted ok. The Quesadillas were so good and the curry chicken. The property is quiet but the owners really need to take PRIDE ! In their lil good mine , and put some MONEY BACK INTO IT. The standard rooms can get a little more love. Traveling out the country there was no safe( where do we put our valuables) no fridge ( only the”suites”) get those. Owners get a few beach chairs your guests can take to the beach as a courtesy so they dont have to rent one at the local beach. Mr. Paul the driver knowledgeable about all things Jamaica. He was great. Please put some updated love into the Toby Resort.
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angella
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Old but clean friendly staff
Jennifer
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Enjoyed the pool and restaurant.
Melissa
with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It's a Motel. Very close to the airport (MBJ). Safe, clean and VERY outdated!
It's VERY close to the MBJ airport and perfect for an overnight if you have early morning travel especially, if your vacation location is more than an hour + away ... barring no traffic. GOOD LUCK!
There was no music in or around the pool. A water was $4 USD and a beer is $7. The ONE restaurant had ONE person doing it all,
The advertised pool with the beautiful waterfall -not in use and green. broken and showed no signs of pending repair.
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Jeffery
Friends and family with Friends
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This time we stayed at Toby's with friends and had a lovely dinner together onsite. The restaurant is now air-conditioned and quite comfortable. The menu has a variety of Jamaican and American options.
Our check-in and check-out were done efficiently. We enjoyed our clean and quiet room. Staff was friendly and helpful. The cold water bottles available in the cooler in the restaurant were much needed after our arrival.
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Number of reviews per page
20
40
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