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Citadines Shinjuku Tokyo
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Citadines Shinjuku Tokyo
Apartments
9.0
/10
Exceptional
2,677 reviews
What Guests Say About Their Stay
Widyari Ninik Hendarwati
9.7
/ 10
The employees are very friendly, big rooms, complete with microwave and stove and appliances, excellent facilities, excellent location.
In the Area
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1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Shinjuku, Kanto, Japan, 160-0022
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Citadines Shinjuku Tokyo
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1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Shinjuku, Kanto, Japan, 160-0022
Discover More About Citadines Shinjuku Tokyo
Location
Staying at Citadines Shinjuku Tokyo is a good choice when you are visiting Shinjuku.
About Citadines Shinjuku Tokyo
The apartment’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Citadines Shinjuku Tokyo is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, Citadines Shinjuku Tokyo is the right place to stay.
All facilities in Citadines Shinjuku Tokyo
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Reception hall
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Safety deposit box
- Elevator
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Breakfast
In-room Facilities
- TV
Business Facilities
- Computer station
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Citadines Shinjuku Tokyo
Important Note
- Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 825 for children
- Self parking fee: JPY 2750 per night
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: JPY 550.0 per day
- Rollaway bed fee: JPY 7260 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Citadines Shinjuku Tokyo | 160 |
Number of floors in Citadines Shinjuku Tokyo | 12 |
Another facilities in Citadines Shinjuku Tokyo | Laundry service, Tours, Luggage storage, 24-hour Receptionist, Concierge |
Frequently asked question in Citadines Shinjuku Tokyo
What are available facilities at Citadines Shinjuku Tokyo?
There are top facilites at Citadines Shinjuku Tokyo such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citadines Shinjuku Tokyo?
The standard check-in time at Citadines Shinjuku Tokyo is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Citadines Shinjuku Tokyo provide breakfast?
Yes, Citadines Shinjuku Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Citadines Shinjuku Tokyo
Traveloka (50)
Other sources (2,677)
9.0
Exceptional
From 2,677 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
8.2
Service and Facilites
9.0
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Traveler Reviews Citadines Shinjuku Tokyo
Number of reviews per page
20
40
Top reviews
Andrea
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Really good location. Quiet hotel and nice sized room.
JULIE
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This hotel was clean, quiet and the staff were very helpful. It's a bit of a walk from the centre of Shinjuku so was quiet and less busy around the area which we preferred.
Daisy
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room size is very good. But we have a small child , the room we booked is a twin bed. Except this, everything else is perfect. Very close to tube station Shinjuku Gyoemmae station, as well as Shinjuku station. The location can’t be beaten in this area. The room also have a kitchen and fully equipped. I suggest anyone with small child will be good for them.
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Sarah
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel was clean. Staff spoke English which was very helpful. They even booked me a restaurant reservation since they spoke Japanese
Irene
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
After full days of walking and exploring Tokyo, this hotel was the perfect retreat. The bed was incredibly comfy. exactly what I needed to recharge at night. Staff are very friendly and helpful. I’ll definitely stay here again on my next trip to Tokyo!
Tania
Business and Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The studio style room made our 6-day stay extremely comfortable. Everything is super-clean and convenient.
Scott
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff were great and spoke English. Room was fairly small and had a bit of sewage order in the bathroom, which the hotel seem to know about since there was air freshener and they turned the fans on when they cleaned. Breakfast buffet looked ok but not exceptional, we did not purchase. Room was quiet with good heating controls. One side of the bed did not have an outlet or any charging ports, which was a bit annoying.
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Karenna
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We found this last minute and so glad that we did, absolutely perfect for my hubby and I. We had the executive apartment so were able to buy food from the Seven11 store next door and keep in the fridge. We could unpack our clothes, both suitcases, there's a couch and tv so were able to use Netflix if we wanted to, plus kettle and tea and coffee. Taxi's were easy to get outside and there is a bus stop just there. So many eateries around this place and an easy distance to walk to tourist attractions. Laundry room so you can wash, great English speaking staff at the front desk, who were more than happy to help you if needed plus free coffee anytime you want and you can order breakfast if you choose. We were super impressed with everything about this place and MOST definitely would recommend. PS we stayed 7 nights.
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Deepa
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Conveniently located to enjoy Tokyo
Rick
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This location was great. Staff was very helpful and the rooms were comfortable. A good value.
cintia
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everyone was nice and helpful. Breakfast was delicious. Rooms are good size. Sheets and towels were changed every 3 days but for the 3 weeks we were there the comforter were not washed. We traveled with a baby and comforter/blankets got dirty ( left them on floor on purpose so they can see stains and change it) but they will just folded it and put it back in closet. Also the heater was way too hot out of nowhere, we got very stuffy nose every morning. The hotel has laundry room which was a plus but it takes a long time to dry all the clothes. Overall, we had a good time there, close to subway, food and taxis near by. Very walkable and safe area.
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david
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean comfortable and close to restaurants grocery etc
Jenny
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Easy check in, helpful staff, comfortable rooms and in a great location to walk to restaurants, shops and some sites. Had a great stay.
Samuel
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very helpful staff
Luis
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This was my second time staying here. I stayed here in 2016, and the experience then was as great as the experience in 2025. Rooms are clean, staff is professional and friendly
Roselyn
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was clean. Room is decent size. Friendly staff. It’s a bit of a walk to the shopping area.
Tim
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Awesome place to stay in Shinjuku……wonderful staff. Great dining all around area. Perfect
Kaitlyn
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
If you want no thrills hotel with great service, close to all attractions but far enough away that your sleeps are restful, this is the place!
Tory
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I spent 6 nights at this hotel— 5 nights the first week and then came back to them for 1 night after a 3-day side trip to Kyoto. Staff is very attentive and speaks English well. The hotel is a bit far from the main city activities and train station but very, very close to the national gardens which was a nice surprise. The rooms are big and comfortable.
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Alvaro
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location, close to Shinjuku without all the noise, and lots of cheap restaurants nearby that aren't as touristy.
The property was okay, nothing extraordinary. They have a gym, unfortunately, it feels very outdated and it is in a very small space, no more than two people can do free weights at the same time.
The rooms in the hotel feel dated although It served its purpose; for instance, the bathroom was clean, but the bathtub and the toilet had this yellowy color from old plastic, that doesn't make it feel sanitary, although it was clean, nor welcoming to take a bath or use their famous bidet.
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Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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