Daiwa Roynet Hotel Nagoya Shinkansenguchi

Good room, closer to the train station. Only drawback is the basic amenities like coffee and brush is not kept in the room.

No special comment

I found some stain at toilet and a hair in the bed, I cannot say very dirty as I am a person who care about cleanliness very much, maybe for some normal people is ok...but the one I appreciate was the breakfast, though choices are few but freash and good taste enough ...the service is also good, so overall, I can say, ok, not bad but dont expect too much

Excellent breakfast

Convenient

Clean business-type hotel in easy walking distance from the train station. Room was clean and surprisingly roomy for Japan. Breakfast featured a number of Japanese specialties as well as Western items. Staff were helpful and kept my luggage for me as I visited Nagoya castle.

Location is good, staff very helpful and nice, Good variety for breakfast food, close to public transportation.

The hotel staff was very rigid. I arrived at 9am and the staff took my passport to check my booking. I had a special request for non-smoking room but the staff didn't mention anything and told us to just come back at 3pm to check in. So I thought they made the arrangements. However, when I came back at 4, the staff just kept telling me all the non-smoking rooms are fully book. When I told them I really can't take the smell, the lady staff just repeat the same sentence she understand but all non-smoking rooms are full. It’s ridiculous because it was given as an option in expedia to pick non-smoking and the staff in the morning did nothing to help us with the request. In the afternoon then they said oh the arrangement was not done so no more non-smoking room. So we said never mind ask her manager to come. End up no manager came and she offered an alternative to an additional charge to get the non-smoking room. Well then all that time was wasted telling me all non-smoking room were full. Very unhappy with the poor service and just blame throwing to non present staff and expedia. Is the staff not a representative of their hotel? If you want to put your listing on expedia, expedia also request guest to contact hotel straight, take your responsibility. Even with the upgrade that we paid for a bigger room to get non-smoking, it was as small as other 16m2 rooms we stayed elsewhere. Bet they gave us a 16m2 despite the upgrade to 20m2.

Modern, convenient, comfortable.

We love the location and cleanest. Also, all stuff was very nice and polite.

Location is very accessible. However, the place rather small for a 3 person setting. Even with a sofa bed. A true 3-4 person room would be more idealistic.

Spacious room and walkable distance to the station. A good place to stay if yobb in take the Shinkansen

Great nice hotel. Lovely staffs

Location is right in the city Center. Walking distance from the bus and train stations. Lots of shopping places available around too.

Frontline service staff were very friendly with a courteous smile. Always greeting us when we were in the hotel. Rooms were great, clean and very spacious. Enough room to open 2 to 3 27" luggages with enough room to walk around. Near to Nagoya station, within 5 mins walks.

The room was clean but the bathroom had a distinct musty smell. The extra bed had an exposed large metal frame which my young granddaughter hit a few times and hurt herself.

Room is fairly spacious, modern and clean. Staffs at front desk are friendly and helpful. Within walking distance to Nagoya station. Highly recommended

Clean and spacious room. Very convenient area for transport and shopping

very close to the Nagoya station (shinkansen entrance)

Very convenient location, spacious room, friendly staff!