Doutonbori Crystal Hotel

Hotels
8.8
/10
Very Good
347 reviews

What Guests Say About Their Stay

Sue
10.0
/ 10
We liked the spacious room which is unusual for hotels in Japan, The staff were very helpful during our 16 night stay in Osaka, especially when we don't speak Japanese. They even arranged for our luggage to be transferred to Tokyo. As for location, the hotel is 2 little blocks from the main Dotonbori food/shopping area. That is, you are just a few minutes walk from all the action/noise. Such an enjoyable stay. Thank you Doutonbori Crystal Hotel and the staff.
Danny
10.0
/ 10
The guys at the front go ABOVE AND BEYOND. They helped me with shipping my luggage from Osaka to Tokyo. I don’t speak or write in Japanese, so you can imagine how difficult it was for me. LOVE this hotel. Highly recommended!!
Verified traveler
10.0
/ 10
We really liked this hotel. The service is great, hotel is clean, new, and nice. The only issue is the location - it's walkable to Dotombori but is a bit far from metro stations. I think the closest one was about 15 minutes walking distance.
In the Area
See Map
2 Chome 9-24 Shimanouchi, Osaka, Osaka Prefecture, Kansai, Japan, 542-0082

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
Staying at Doutonbori Crystal Hotel is a good choice when you are visiting Osaka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Doutonbori Crystal Hotel Address: Map & Location

2 Chome 9-24 Shimanouchi, Osaka, Osaka Prefecture, Kansai, Japan, 542-0082
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Discover More About Doutonbori Crystal Hotel

Location


Staying at Doutonbori Crystal Hotel is a good choice when you are visiting Osaka.

About Doutonbori Crystal Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Doutonbori Crystal Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Doutonbori Crystal Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Doutonbori Crystal Hotel is the right place to stay.

All facilities in Doutonbori Crystal Hotel

Others Doutonbori Crystal Hotel
Others

Public Facilities

  • Smoke-free area
  • Others
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Doutonbori Crystal Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately JPY 1200 for adults and JPY 1200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Doutonbori Crystal Hotel
43
Number of floors in Doutonbori Crystal Hotel
6
Another facilities in Doutonbori Crystal Hotel
Smoke-free area, Others, Luggage storage, 24-hour Receptionist, Breakfast

Frequently asked question in Doutonbori Crystal Hotel

What are available facilities at Doutonbori Crystal Hotel?
There are top facilites at Doutonbori Crystal Hotel such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Doutonbori Crystal Hotel?
Check-in time at Doutonbori Crystal Hotel is staring from 16:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Doutonbori Crystal Hotel provide breakfast?
Yes, Doutonbori Crystal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Doutonbori Crystal Hotel?
Doutonbori Crystal Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Doutonbori Crystal Hotel have?
Doutonbori Crystal Hotel has 6 floors.
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More Reviews from Other Guests in Doutonbori Crystal Hotel

8.8
Very Good
From 345 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Doutonbori Crystal Hotel

Number of reviews per page
20
40
Top reviews
Jason
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Good
Ricardo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Small rooms, no chair to sit or desk…not as big as stated. Only gave 2 bottle of water once check in but not anymore.
Sue
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

We liked the spacious room which is unusual for hotels in Japan, The staff were very helpful during our 16 night stay in Osaka, especially when we don't speak Japanese. They even arranged for our luggage to be transferred to Tokyo. As for location, the hotel is 2 little blocks from the main Dotonbori food/shopping area. That is, you are just a few minutes walk from all the action/noise. Such an enjoyable stay. Thank you Doutonbori Crystal Hotel and the staff.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The staff was very accommodating and kind. It would be nice if they had a actual king bed since that was what I reserved for. The bed was 2 small bed pushed together so it was uncomfortable sleeping in the cracks of the bed.
Quang
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

This property looks okay from the listing on Expedia -- however, it is located in a DODGY area of Osaka. We were in Osaka for 3 days, and the first two days made us think... um is Osaka an unsafe area of Japan?? Then we went to Shinsaibashi (only 10mins away) and it was SO much better. Dotonburi is nice, but it is so accessible so I wouldn't recommend staying 'close' to the area. Also, the staff are a bit clueless and not very good at English or communication. Overall, a terrible experience and we won't be back.
Read More
ROBERT
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Staff were very nice! Very close to dotonbori/ glico sign.
Danny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The guys at the front go ABOVE AND BEYOND. They helped me with shipping my luggage from Osaka to Tokyo. I don’t speak or write in Japanese, so you can imagine how difficult it was for me. LOVE this hotel. Highly recommended!!
Hicham
icon-Leisure
Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

It was very comfortable and convenient.
Bee Ling
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Very friendly staffs and location are good.
Sakol
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Good location few minutes from dontomburi
M
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Ample room for Japan. All okay. Good location and amenities. Lackluster decor
Verified traveler
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

We really liked this hotel. The service is great, hotel is clean, new, and nice. The only issue is the location - it's walkable to Dotombori but is a bit far from metro stations. I think the closest one was about 15 minutes walking distance.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Very clean, nice aesthetics, big room and bed, lots of good amenities, amazing price
Ryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Clean; quite and convenient. Queen beg however was actually two mattress pushed together. There was a very hard line between the two which was uncomfortable to lie on.
Ronald
8.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Fairly convenient place and near to the main shopping and eating district. Minus points for finding an old drink bottle in the fridge, not a big deal as they might have missed it. But overall, the place was very clean and well maintained.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

It’s a nice hotel in a great location near dotonburi. Train stations are in close walking distance. The room was quite large compared to other hotels I have stayed at in Japan. Definitely recommend this place!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Great hotel and location for the money we paid. Rooms bigger than normal for japan
lynn
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Great hotel in a great spot with really helpful staff - highly recommended
Verified traveler
2.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

There were many issues with our stay here: Despite communication before arrival the bedding was feather. They didn’t have anything available until the next day despite it only being 3pm. The service was incredibly frustrating. The language barrier wasn’t a problem it was just poor. Our shower head leaked and sprayed water everywhere, the irony being they sold these at the reception. Returning from a day out we found the staff cleaning. They had left our door jammed open and were nowhere to be seen. You have to leave your key when you go out for the day. They lost our key. Took around 5 minutes before they decided we had left the key and it was ok to use a master key. They had left the key in our room when cleaning. The service was horribly frustrating. The location is fantastic. I would just suggest you staying in a different hotel.
Read More
simone
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Really clean, modern hotel with good service. Close to main amenities.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Doutonbori Crystal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 345 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Doutonbori Crystal Hotel

Number of reviews per page
20
40
Top reviews
Jason
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Good
Ricardo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Small rooms, no chair to sit or desk…not as big as stated. Only gave 2 bottle of water once check in but not anymore.
Sue
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

We liked the spacious room which is unusual for hotels in Japan, The staff were very helpful during our 16 night stay in Osaka, especially when we don't speak Japanese. They even arranged for our luggage to be transferred to Tokyo. As for location, the hotel is 2 little blocks from the main Dotonbori food/shopping area. That is, you are just a few minutes walk from all the action/noise. Such an enjoyable stay. Thank you Doutonbori Crystal Hotel and the staff.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The staff was very accommodating and kind. It would be nice if they had a actual king bed since that was what I reserved for. The bed was 2 small bed pushed together so it was uncomfortable sleeping in the cracks of the bed.
Quang
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

This property looks okay from the listing on Expedia -- however, it is located in a DODGY area of Osaka. We were in Osaka for 3 days, and the first two days made us think... um is Osaka an unsafe area of Japan?? Then we went to Shinsaibashi (only 10mins away) and it was SO much better. Dotonburi is nice, but it is so accessible so I wouldn't recommend staying 'close' to the area. Also, the staff are a bit clueless and not very good at English or communication. Overall, a terrible experience and we won't be back.
Read More
ROBERT
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Staff were very nice! Very close to dotonbori/ glico sign.
Danny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The guys at the front go ABOVE AND BEYOND. They helped me with shipping my luggage from Osaka to Tokyo. I don’t speak or write in Japanese, so you can imagine how difficult it was for me. LOVE this hotel. Highly recommended!!
Hicham
icon-Leisure
Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

It was very comfortable and convenient.
Bee Ling
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Very friendly staffs and location are good.
Sakol
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Good location few minutes from dontomburi
M
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Ample room for Japan. All okay. Good location and amenities. Lackluster decor
Verified traveler
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

We really liked this hotel. The service is great, hotel is clean, new, and nice. The only issue is the location - it's walkable to Dotombori but is a bit far from metro stations. I think the closest one was about 15 minutes walking distance.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Very clean, nice aesthetics, big room and bed, lots of good amenities, amazing price
Ryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Clean; quite and convenient. Queen beg however was actually two mattress pushed together. There was a very hard line between the two which was uncomfortable to lie on.
Ronald
8.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Fairly convenient place and near to the main shopping and eating district. Minus points for finding an old drink bottle in the fridge, not a big deal as they might have missed it. But overall, the place was very clean and well maintained.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

It’s a nice hotel in a great location near dotonburi. Train stations are in close walking distance. The room was quite large compared to other hotels I have stayed at in Japan. Definitely recommend this place!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Great hotel and location for the money we paid. Rooms bigger than normal for japan
lynn
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Great hotel in a great spot with really helpful staff - highly recommended
Verified traveler
2.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

There were many issues with our stay here: Despite communication before arrival the bedding was feather. They didn’t have anything available until the next day despite it only being 3pm. The service was incredibly frustrating. The language barrier wasn’t a problem it was just poor. Our shower head leaked and sprayed water everywhere, the irony being they sold these at the reception. Returning from a day out we found the staff cleaning. They had left our door jammed open and were nowhere to be seen. You have to leave your key when you go out for the day. They lost our key. Took around 5 minutes before they decided we had left the key and it was ok to use a master key. They had left the key in our room when cleaning. The service was horribly frustrating. The location is fantastic. I would just suggest you staying in a different hotel.
Read More
simone
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Really clean, modern hotel with good service. Close to main amenities.
Number of reviews per page
20
40