Hotel Collective

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9.4
/10
Exceptional
1,005 reviews

What Guests Say About Their Stay

Chester

10.0
/ 10
This is an incredibly luxurious hotel. It stands out from the moment you walk in. Spacious rooms. Fantastic breakfast. It was so nice I went and paid extra for a massage. They even give you a small minibar everyday for free. So far best hotel I’ve stayed in Naha and I’ll definitely go back!

Rhenee

10.0
/ 10
Check in was very easy. Friendly, welcoming, and helpful staff. The room along with the rest of the hotel was clean and cozy.

Victor

10.0
/ 10
Room was very nice and comfortable. Location is good. A couple of nits prevented staff from getting 5 stars. First, the bell hop who brought up our luggage clearly wanted a tip and even after my wife gave him 1000 yen, he seemed to be waiting around to see if we would give him more. Since we only paid 1500 yen to get a taxi from the airport to the hotel, the tip already seemed excessive considering the no-tip policy in Japan. Also, even though the maid changed our towels and made our beds, the floor was not vacuumed. The in-house massage was also way over-priced. I was able to get one within a short walk from the hotel for less than 1/3 the price.
In the Area
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2-5-7 Matsuo, Naha-shi, Okinawa Prefecture, Japan, 9000014

Main Facilities

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This accommodation offers:
Children pool
Laundry service
Luggage storage
Elevator
Kids club
Multilingual staff
Hotel Collective is a 4.5-star hotels that has been welcoming guests since 2019. Hotel Collective is part of Independent under Independent. There are 260 rooms spread across 13 floors.
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Hotel Collective Address: Map & Location

2-5-7 Matsuo, Naha-shi, Okinawa Prefecture, Japan, 9000014
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Discover More About Hotel Collective

General Information

Hotel Collective is a 4.5-star hotels that has been welcoming guests since 2019. Hotel Collective is part of Independent under Independent. There are 260 rooms spread across 13 floors.

Location

Located at 2-5-7 Matsuo in Naha, Japan. Those looking to explore will find Shikinaen Garden, Alivila Glory Wedding Chapel, and Katsuren Castle Ruins nearby. Closest airport is Naha Airport, 4.244 km away from the accommodation.

Facilities & Amenities

Hotel Collective has Children pool, Laundry service, Luggage storage, Elevator, Kids club, and more.

Contact

Phone number: 81 98-8608366

All facilities in Hotel Collective

Facility

  • Children pool
Swimming Pool Hotel Collective
Swimming Pool
Entertainment Facility Hotel Collective
Entertainment Facility
Fitness Center Hotel Collective
Fitness Center
Functional Hall Hotel Collective
Functional Hall
Common Space Hotel Collective
Common Space

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Concierge
  • Porter

Accommodation Facilities

  • Self-Parking
  • Smoking area

Family & Kids

  • Children's pool
  • Children's club

Public Facilities

  • Elevator
  • Safety deposit box

Meals & Dining

  • Breakfast

Activity & Leisure

  • Steam bath
  • Sauna
  • Outdoor Seasonal Pool
  • Pool sun loungers
  • On-Site Spa

Travelling with Companions

  • Babysitting

Sports & Recreation

  • Fitness Facilities

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in Hotel Collective

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • The seasonal pool will be open from April to November.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Collective
260
Number of floors in Hotel Collective
13
Another facilities in Hotel Collective
Laundry Service, 24-hour front desk, Multilingual staff, Luggage storage, Concierge

Frequently asked question in Hotel Collective

What Time is Check In & Check Out at Hotel Collective?
Check-in time at Hotel Collective is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Collective?
Hotel Collective is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Collective have?
Hotel Collective has 13 floors.
How many rooms are available at Hotel Collective?
Hotel Collective has 260 rooms in total.
What do past guests say about Hotel Collective?
Hotel Collective is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Collective

Overall Ratings & Reviews Hotel Collective

Traveloka (2)
Other sources (1,003)
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Hotel Collective

Number of reviews per page
20
40
Top reviews
Chester
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is an incredibly luxurious hotel. It stands out from the moment you walk in. Spacious rooms. Fantastic breakfast. It was so nice I went and paid extra for a massage. They even give you a small minibar everyday for free. So far best hotel I’ve stayed in Naha and I’ll definitely go back!
Constance
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location on Kokusai Dori Street. Very helpful staff.
Rhenee
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Check in was very easy. Friendly, welcoming, and helpful staff. The room along with the rest of the hotel was clean and cozy.
HongLiang
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location.
Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was very nice and comfortable. Location is good. A couple of nits prevented staff from getting 5 stars. First, the bell hop who brought up our luggage clearly wanted a tip and even after my wife gave him 1000 yen, he seemed to be waiting around to see if we would give him more. Since we only paid 1500 yen to get a taxi from the airport to the hotel, the tip already seemed excessive considering the no-tip policy in Japan. Also, even though the maid changed our towels and made our beds, the floor was not vacuumed. The in-house massage was also way over-priced. I was able to get one within a short walk from the hotel for less than 1/3 the price.
Read More
Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Free onsen and sauna were great. Convenient location.
PEI-LIN
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good location, clean room.
KEVIN
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great service and accommodations!
Yongmi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location, facility, food and service
Seung-Cheol
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Clean
Linda
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff was excellent! Room was spacious with lots of amenities—so modern! Breakfast had lots of choices. Sauna, steam room was added bonus. Location was superb!!! Would highly recommend Hotel Collective!!!
Brendon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Most attentive staff I’ve had the pleasure of being taken care by. Clean, modern and rooms are very spacious. Will be staying here again the next time I’m in Okinawa.
Yvonne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Everything about this hotel stood out! Fabulous service, incredible amenities, and the room was 10 times what we expected! Great location, we were able to walk to many events and restaurants.I would highly recommend this to anyone staying in Naha. I would give it a TEN if that were possible.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

My favourite hotel we stayed at in japan
Tsz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Extremely convenient location, right on the popular street of Naha. Very lively and touristy. Hotel is great, room's bathroom is beautiful. The hotel has a lovely children playroom as well. The minibar is disappointing though with just 2 cans of beers and 2 cans of cold black teas. Breakfast is lovely and has great choice. If you have kids, quickly go and grab the kids' utensils, cups and platware first. They run out of those after the first round of seatings.
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Alexandre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Omg!! The best hotel in Naha! Right in the middle of the action, the most wonderful staff, everybody is smiling and helpful. The room was big and well designed! I have absolutely nothing bad to say about this hotel, free gym, free refills of our minibar every day!! Wonderful!!!
Dawn
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Difficulty finding the parking and it is a small lot—I got the last available stall all the way in the corner. Check in was smooth with good service. I also didn’t understand how to use the air conditioner so we suffered through the first night thinking it was broken. The next day I propped the door open and a housekeeper stopped by so I asked her about the AC and she showed me that the button needs to be pressed and will illuminate green when it’s on. That was helpful but it would be helpful if they keep those instructions in the room because it turns itself off every time you pull the key card out when you leave the room and you have to remember to press the button again to turn on the AC. It was 90 degrees in Okinawa so it was painfully hot when we were there. Otherwise, this hotel is in the middle of Kokusai-Dori’s action with lots of food and nightlife. It’s a beautiful hotel and the service is good.
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Scott
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Fantastic hotel in ideal location
Tina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Amazing stay. Very clean rooms. Staff was helpful. Best location in Naha
Joy
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful! The room was so clean and spacious! The location is the perfect place! It’s easy to get to the monorail from here and there is a bus station right outside the doors. I much preferred staying in this location and traveling to the north side of the island for the day. There’s a 24/7 money exchange machine, and it’s surrounded by convenience stores as well! Highly recommend!
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Number of reviews per page
20
40

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Exterior 4 Hotel Collective

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.