Hotel Glad One Kyoto Shichijo by M’s

Loved our stay at this hotel. The check in was very easy and the staff are so kind and friendly. Main lobby has a microwave and drink bar which was nice. Room was very spacious and clean. Hotel was located in a nice area, close to the river and several train stations, with nice walking paths close by. Only downside was the beds were very hard.

Worst hotel ever, not as advertised. Beds were hard, very uncomfortable, you could feel the springs poke your ribs. Only 1 small and lumpy pillow per “bed”. I asked the guy at the front desk for an extra pillow or blankets to pad the bed with and he just said no. He Didn’t even pretend to care. He claimed to be the manager and basically told me to go away. Room, bathroom, and shower was very small. I Wasn’t expecting a huge place at all but it was difficult to maneuver yourself in the shower. WiFi didn’t work. Room had odor like the carpet needed to be replaced, table was sticky. you couldn’t even see the tv if you were in bed the lay out made zero sense. Obviously we left the next day because this place had no redeeming qualities. They said we would get a refund and only have to pay for the single night when we left but obviously that was also a lie like everything else there. Not only did I have to spend time re booking a new place but also have to waste my time and energy emailing Expedia and the careless liars at this pathetic “hotel”. They didn’t even notice it was my birthday after having them scan and read over my passport during the 10 minute check in process. Go to the four points flex Sheraton instead ! Way better and similar cost. Oh, they did have tap water and fountain soda for 100 yen per cup so that a unique feature. It was even near the front desk so they could uncomfortably watch you.

I loved how the hotel was in a more quiet secluded place, it felt safe and honestly was so much more spacious than what I originally thought. The only thing me and my friend didn't like was that they do room servicing every 3 days meaning like making the bed or having people help take out the garbage and stuff from our room, other than that the experience was amazing.

First, it’s not really that near from the metro station or the bus station, but still the location is ok. The staff tried to be as accommodating as possible but only one really spoke English. The worst thing about this hotel was its wifi. It was as good as nothing, I had to opt to my own 5G for the entire 4 days stay. The staff also doesn’t know the surroundings of the building so you can’t really expect any useful answer. I tried to ask for a phone booth, money exchange machine and other thing but their answer was as simple as “Kyoto Station” even though they were much much closer to the hotel vicinity.

Spacious and comfy room. I particularly loved the location, walkable distance from main attractions and we'll connected with the station and the city center

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Thank you! We loved our stay, super spacious room. Great location, you can walk to many popular tourist spots from here within 20 mins. Surprisingly quiet rooms considering that there are connections between rooms. Wifi is actually good, but when most guests are back in the hotel after 10 pm then it does get slow.

This was such a great hotel, we loved our stay! Very clean and bigger rooms for Japan.The beds are pretty firm, but we are finding that is pretty standard in hotel rooms here. The laundry machine, complimentary beverages and location of this hotel were fantastic! You can’t go wrong with this!

For the price, this hotel is worth it for a couple of nights. Its location is very convenient (~35 minutes walk from downtown Kyoto & Gion). The staff was very welcoming. They are not often at the front desk however. The wifi worked on and off. The room smelled faintly of urine, but was very clean looking. The pillows and mattresses were rock hard, but fairly big for twin beds. If you don't mind these inconveniences, again for the price we did not feel cheated at all!

Staff are nice and helpful, there is also a soda machine for all the guests. The location is walkable, maybe around 8 mins walk to a subway station but overall it was an amazing stay. My husband and I enjoyed the stay because we got our own beds and it was comfy too. Will stay here again!

Loved staying there the only thing is that the wifi didn’t work properly which was a little annoying but overall great hotel I definitely recommend

Quiet and cheap place to stay.

Quiet, soundproof rooms. Good shower

The room was very clean and comfortable, however the fire alarm went off and there was no one around to reassure everyone or update what was going on. The fire alarm also only spoke in Japanese, this makes it very hard for foreigners to know that there is a fire alarm and that everyone needs to be evacuated. If there was a real fire everyone would be in danger because no one knew what was going on or when they could go back to their room. There was often also nobody at the front desk.

The room was very clean. There are only 3 bottles of shampoo, conditioner, soap, and towels in a bathroom. For other amenities you have to pick-up from a hotel counter, and soft drink dispenser, microwave are available as well. Normally there is no staff stand by at a counter. You have to check-in by computer touch screen in front of a counter, or using a phone call to ask a staff for help. About 5 minutes after calling, a girl staff came and cut the line for 2 Japanese who arrived after me. When 2 Japanese finished check-in, that staff helped me check-in (by computer), she asked me “which language do you prefer?”, I said “Both Japanese, and English.”, she surprisingly looked at me, then completely changed her manner to be super polite. That was my first impression. Honestly, I didn’t expect much from this price, but a staff came to make room only 1 time during my 4-night stay, that made me feel uncomfortable with the increasing number of trashes. About the location, the hotel is isolated, quiet at night, and quite far from convenient stores, this should be considered for those, who’s travelling alone. In case you want to leave your backage at the hotel after check out, there are some cable locks available. But don’t forget to check the key, because I locked my suitcase with a cable, and found there was no key!! At the time there was no staff at all, but I remembered when I leaved my room, there was a girl cleaning the opposite room. So, I decided to ask for her help. Thanks

Had a very nice stay here. Only saw one person at the front desk when we checked in and saw them 1-2 more times in 3 days. The place seems to run itself as there is a screen to check in and check out on. They had a machine for free soda, coffee, and tea, but ran out of cups the day we arrived and just put an out of order sign on it for the next 2 days we were there. I thought the room was nice and clean and I would stay there again. Very good deal.

The hotel was nice but the beds and pillows are so hard and uncomfortable. My body was literally hurting and I found it difficult to sleep for very long. I asked the front desk for a softer pillow but that one also felt like it was full of rocks. I loved the area but I wouldn't stay there again just because the beds.

I wish the staff could support better the guest on check in and with a better communication. Shower water was cold for two mornings. Also,

Nice location, facility and service such as free drinks and and good communication skills.

Price was right, nothing fancy, but served our purpose. A place to sleep, nice clean bathroom, small fridge and table. We don’t spend a lot of time in our room, a place to sleep and clean up. This was good for that, and location was good. 20 min walk to Kyoto station, and about the same to Gion area. Would stay again. Couple in late 40’s.