Hotel Grand Toya

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7.6
/10
Pleasant
180 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Very close to the bus station. Good onsen. Great dinner and breakfast. Nice staff. Area was nice. Room view was majestic. 10a checkout time was kind of too early. Free luggage storage only until12p. Hallway smelled bad like someone smoked there.

Nicholas

10.0
/ 10
Had a great time. Situation perfect. Staff excellent. Onsen functions well even if it's not the most beautiful.

WeiSheng

10.0
/ 10
Experience the public onsen and the Japanese culture of using onsen. And the hotel staffs are really helpful.
In the Area
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144 Toyako Onsen, Toyako, Abuta, Hokkaido, Japan, 049-5721

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Hotel Grand Toya is located in area / city Toyako.
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Hotel Grand Toya Address: Map & Location

144 Toyako Onsen, Toyako, Abuta, Hokkaido, Japan, 049-5721
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Lobby Hotel Grand Toya
Lobby 2 Hotel Grand Toya

Discover More About Hotel Grand Toya

General
Near Toyako Hot Spring

Location
With a stay at Hotel Grand Toya in Toyako, you'll be within a 5-minute drive of Lake Toya and Toyako Hot Spring. This hotel is 19.1 mi (30.7 km) from Rusutsu Resort and 31 mi (50 km) from Niseko Tokyu Grand HIRAFU.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Toyako Onsen - 0.1 km / 0.1 mi
Toyako Hot Spring - 0.5 km / 0.3 mi
Usuzanfunka Memorial Park - 0.8 km / 0.5 mi
Lake Toya - 1.7 km / 1.1 mi
Shikotsu-Toya National Park - 2 km / 1.2 mi
Showashinzan Ropeway - 6.5 km / 4 mi
Showa-shinzan - 6.5 km / 4.1 mi
Sobetsujohokanai - 8.1 km / 5 mi
Sobetsu Samuzu Road Station - 8.3 km / 5.2 mi
Zenko-ji Temple - 9.9 km / 6.1 mi
Kimundo Waterfall - 16.5 km / 10.3 mi
Road Station Date Rekishi no Mori - 17 km / 10.6 mi
Otaki Niagara Falls - 29.7 km / 18.4 mi
Rusutsu Resort - 30.7 km / 19.1 mi
Road Station Makkari Flower Center - 30.7 km / 19.1 mi

The preferred airport for Hotel Grand Toya is New Chitose Intl. Airport (CTS) - 97.7 km / 60.7 mi

Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.

Business Facilities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe.

Rooms
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have slippers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel Grand Toya

Entertainment Facility Hotel Grand Toya
Entertainment Facility
Common Space Hotel Grand Toya
Common Space
Lobby Hotel Grand Toya
Lobby
Accommodation Services Hotel Grand Toya
Accommodation Services
Exterior Hotel Grand Toya
Exterior

General

  • Ballroom
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hotel Grand Toya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 18:30
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. This property's rollawayextra bed fee is charged for children ages 2-6

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:30 - to 10:00
Available rooms at Hotel Grand Toya
39
Number of floors in Hotel Grand Toya
1
Another facilities in Hotel Grand Toya
Ballroom, Smoking area, Safety deposit box, Coffee shop, Bus/truck parking

Frequently asked question in Hotel Grand Toya

What are available facilities at Hotel Grand Toya?
There are top facilites at Hotel Grand Toya such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Grand Toya?
Check-in time at Hotel Grand Toya is staring from 14:00 - 18:30 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Grand Toya?
Hotel Grand Toya is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Grand Toya have?
Hotel Grand Toya has 1 floors.
How many rooms are available at Hotel Grand Toya?
Hotel Grand Toya has 39 rooms in total.
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More Reviews from Other Guests in Hotel Grand Toya

Overall Ratings & Reviews Hotel Grand Toya

Traveloka (3)
Other sources (177)
7.6
Pleasant
From 177 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

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Most Relevant
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Traveler Reviews Hotel Grand Toya

Number of reviews per page
20
40
Top reviews
Sandra
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great view for fireworks. Delicious dinner. Quick checkin.
Futoshi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very beautiful place and quiet comfort, and amazing fireworks. it become my favorite!
Hanae
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The location of this property directly in the lakefront was amazing and offered a beautiful view of the lake from the room. The facility is rather dated overall, but the room was clean and stocked with everything we needed for the stay. The parking lot was convenient and free. Another convenience was the hotel's location in front of the tour boat departure point. The only area of disappointment was that the building was very loud, and by 6am or so, we could hear all the activity around the building quite loudly, such as doors being opened and slammed shut. Perhaps this was because our room was in front of the pantry room (which I guessed was the kitchen?). Other than that, this was a good stay and a good value for the price.
Read More
Isabel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

This hotel needs to be renovated, the onsen is very old and dark. The room is very basic but the view is great. We could see the fireworks from our bedroom window. The staff were very nice. It’s conveniently located near the bus station. I would splurge to stay at a better hotel that has an onsen that is inviting and that has better accommodations. Feels like an hotel from the 80s!
Read More
THERESA L H
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Yuko
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The view of Lake Touya was superb. We had a small room for 3 but I didn’t mind. We had somewhat overcast days so the mountains in the lake was a bit blurr but it made the scenery more mythical.
Yen Ping
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Hotel was a bit dated but was clean. Room was big enough for three. But do note that there is no shower in the room so we had to use the public bathroom on level 1. View of lake from the room was amazing.
Yun Seong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

This is an older hotel, and it has its charm. Japanesd style rooms and also common bath area at the basement. Staff were very helpful, one even parked my car, and have English explanation especially for the protocol to use the public bath. Right by the lakeside, and we have a room with great view of lake and mountain. Did not eat there as it was an over nighter for us. Good place to experience onsen, Japanese style room, reminding me of ryokans.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Our family of 4 stayed in a very comfortable spacious room. Really incredible that its so spacious. The hotel is really value for money. They were very generous with their food, their amenities and though the onsen is not as big as those very big hotels, I like the privacy and its comfortable enough for our one night stay. The lady serving us our breakfast was very polite and sincere. She also taught us some Japanese meal customs. It can be seen that that food was prepared with dedication. We enjoyed both the breakfast and dinner. Thanks for the good service.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very close to the bus station. Good onsen. Great dinner and breakfast. Nice staff. Area was nice. Room view was majestic. 10a checkout time was kind of too early. Free luggage storage only until12p. Hallway smelled bad like someone smoked there.
Verified traveler
icon-
8.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Excellent location and friendly staff. The hotel is a bit old, yet it is comfortable. It is good to see the firework inside the room (first 10 mins of the show).
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Had a great time. Situation perfect. Staff excellent. Onsen functions well even if it's not the most beautiful.
Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Good view , fresh air, nice . Really enjoyed
Shinn Shyong
icon-with Partner
with Partner
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Good location, very traditional Japanese style hotel with nice hot spring bath. Highly recommend.
Judy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Everything is good.
Ong
icon-with Partner
with Partner
6.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

After reading the review, I was looking forward to a nice lake view room. Therefore, I was extremely disappointed when the room allocated to us was 1st floor and facing bus parking instead of lake view:( Well, the onsen was good as in others’ review.
arc
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

The staff was great and very helpful with everything. The big barthroom opens 24hrs. Breakfast though was just a bit too simple but overall it’s quite alright
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

Very disappointed with this hotel, room was outdated, food was terrible and not fresh. Heavily over priced. Front desk staff was okay, overall Not recommended.
Verified traveler
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

One of the best location hotel we stayed. Absolute lake view. Room was clean. Room size was good, considered Japanese standard. Stroll along the lake and watch fire works. Hot spring was decent, though preferred more space. Japanese room has no bathroom, only toilet. Only way to bath is to go public hot spring. Compared to other hotels in Japan, the front office staff were relatively less friendly (by Japanese standard).
Read More
PA
4.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

This hotel is too old and really need a major uplift! We can smell the kitchen cooking just outside our room. More horrible, the toilet has urine smell which means it was not properly clean before we check-in. The Onsen, oh my god is so dirty and poorly maintained. This is not even a 3 star rating hotel!!
Number of reviews per page
20
40

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Lobby 4 Hotel Grand Toya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Grand Toya

Traveloka (3)
Other sources (177)
7.6
Pleasant
From 177 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Grand Toya

Number of reviews per page
20
40
Top reviews
Sandra
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great view for fireworks. Delicious dinner. Quick checkin.
Futoshi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very beautiful place and quiet comfort, and amazing fireworks. it become my favorite!
Hanae
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The location of this property directly in the lakefront was amazing and offered a beautiful view of the lake from the room. The facility is rather dated overall, but the room was clean and stocked with everything we needed for the stay. The parking lot was convenient and free. Another convenience was the hotel's location in front of the tour boat departure point. The only area of disappointment was that the building was very loud, and by 6am or so, we could hear all the activity around the building quite loudly, such as doors being opened and slammed shut. Perhaps this was because our room was in front of the pantry room (which I guessed was the kitchen?). Other than that, this was a good stay and a good value for the price.
Read More
Isabel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

This hotel needs to be renovated, the onsen is very old and dark. The room is very basic but the view is great. We could see the fireworks from our bedroom window. The staff were very nice. It’s conveniently located near the bus station. I would splurge to stay at a better hotel that has an onsen that is inviting and that has better accommodations. Feels like an hotel from the 80s!
Read More
THERESA L H
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly.
Yuko
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The view of Lake Touya was superb. We had a small room for 3 but I didn’t mind. We had somewhat overcast days so the mountains in the lake was a bit blurr but it made the scenery more mythical.
Yen Ping
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Hotel was a bit dated but was clean. Room was big enough for three. But do note that there is no shower in the room so we had to use the public bathroom on level 1. View of lake from the room was amazing.
Yun Seong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

This is an older hotel, and it has its charm. Japanesd style rooms and also common bath area at the basement. Staff were very helpful, one even parked my car, and have English explanation especially for the protocol to use the public bath. Right by the lakeside, and we have a room with great view of lake and mountain. Did not eat there as it was an over nighter for us. Good place to experience onsen, Japanese style room, reminding me of ryokans.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Our family of 4 stayed in a very comfortable spacious room. Really incredible that its so spacious. The hotel is really value for money. They were very generous with their food, their amenities and though the onsen is not as big as those very big hotels, I like the privacy and its comfortable enough for our one night stay. The lady serving us our breakfast was very polite and sincere. She also taught us some Japanese meal customs. It can be seen that that food was prepared with dedication. We enjoyed both the breakfast and dinner. Thanks for the good service.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very close to the bus station. Good onsen. Great dinner and breakfast. Nice staff. Area was nice. Room view was majestic. 10a checkout time was kind of too early. Free luggage storage only until12p. Hallway smelled bad like someone smoked there.
Verified traveler
icon-
8.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Excellent location and friendly staff. The hotel is a bit old, yet it is comfortable. It is good to see the firework inside the room (first 10 mins of the show).
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Had a great time. Situation perfect. Staff excellent. Onsen functions well even if it's not the most beautiful.
Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Good view , fresh air, nice . Really enjoyed
Shinn Shyong
icon-with Partner
with Partner
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Good location, very traditional Japanese style hotel with nice hot spring bath. Highly recommend.
Judy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Everything is good.
Ong
icon-with Partner
with Partner
6.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

After reading the review, I was looking forward to a nice lake view room. Therefore, I was extremely disappointed when the room allocated to us was 1st floor and facing bus parking instead of lake view:( Well, the onsen was good as in others’ review.
arc
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

The staff was great and very helpful with everything. The big barthroom opens 24hrs. Breakfast though was just a bit too simple but overall it’s quite alright
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

Very disappointed with this hotel, room was outdated, food was terrible and not fresh. Heavily over priced. Front desk staff was okay, overall Not recommended.
Verified traveler
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

One of the best location hotel we stayed. Absolute lake view. Room was clean. Room size was good, considered Japanese standard. Stroll along the lake and watch fire works. Hot spring was decent, though preferred more space. Japanese room has no bathroom, only toilet. Only way to bath is to go public hot spring. Compared to other hotels in Japan, the front office staff were relatively less friendly (by Japanese standard).
Read More
PA
4.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

This hotel is too old and really need a major uplift! We can smell the kitchen cooking just outside our room. More horrible, the toilet has urine smell which means it was not properly clean before we check-in. The Onsen, oh my god is so dirty and poorly maintained. This is not even a 3 star rating hotel!!
Number of reviews per page
20
40