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HOTEL MASTAY jingumichi
Apartments
9.4
/10
Exceptional
11 reviews
What Guests Say About Their Stay
Crystal
10.0
/ 10
We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!
Tanya
10.0
/ 10
We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto
Soesani
10.0
/ 10
The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.
In the Area
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Higashiyamaku Ebisucho 159, Kyoto Prefecture, Kyoto, Kansai, Japan, 605-0033
Main Facilities
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WiFi
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What's around HOTEL MASTAY jingumichi
Higashiyamaku Ebisucho 159, Kyoto Prefecture, Kyoto, Kansai, Japan, 605-0033
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Discover More About HOTEL MASTAY jingumichi
Location
HOTEL MASTAY jingumichi is a apartment in a good neighborhood, which is located at Sakyo.
About HOTEL MASTAY jingumichi
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at HOTEL MASTAY jingumichi.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
HOTEL MASTAY jingumichi is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, HOTEL MASTAY jingumichi is the right place to stay.
All facilities in HOTEL MASTAY jingumichi
Others
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Laundry service
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Things to Do
- Spa
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in HOTEL MASTAY jingumichi
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
The front desk is open daily from 8:00 AM - 10:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at HOTEL MASTAY jingumichi | 16 |
Another facilities in HOTEL MASTAY jingumichi | Luggage storage, Multilingual staff, Front desk, Laundry service, Concierge |
Frequently asked question in HOTEL MASTAY jingumichi
What are available facilities at HOTEL MASTAY jingumichi?
There are top facilites at HOTEL MASTAY jingumichi such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at HOTEL MASTAY jingumichi?
The standard check-in time at HOTEL MASTAY jingumichi is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of HOTEL MASTAY jingumichi?
HOTEL MASTAY jingumichi is a 3.0-star hotel.
How many rooms are available at HOTEL MASTAY jingumichi?
HOTEL MASTAY jingumichi has 16 rooms in total.
Does HOTEL MASTAY jingumichi provide parking?
Yes, HOTEL MASTAY jingumichi provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in HOTEL MASTAY jingumichi
Overall Ratings & Reviews HOTEL MASTAY jingumichi
Other sources (11)
9.4
Exceptional
From 11 reviews
Cleanliness
9.2
Room Comfort
10.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
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Traveler Reviews HOTEL MASTAY jingumichi
Number of reviews per page
20
40
Top reviews
Crystal
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!
Tanya
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto
Soesani
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.
Meredith
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.
Linda
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.
andrew
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen.
The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped
This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant
Read More
Boon Jun
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful.
However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests.
Catherine
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark.
Read More
Joseph
Leisure with Friends
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it.
Staff are able to assist with restaurant reservarions, transportation, and luggage courier services.
A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants.
Read More
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
We had a lovely stay at Hotel Mastay. The hotel is in a great area and has some great restaurants nearby. Only a short walk to Ginza. The room was comfortable and was so lovely to have a living/dining/bedroom and laundry. Only thing I would comment on is for the Front desk to explain how the shower works and the washing machine as this was written in Japanese
Read More
YUMI
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます
Florence
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant.
Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande.
??
Leisure with Partner
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
居心地はよかった
食器や、調理器具が汚かった
???
Business Family
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
お部屋にキッチンと乾燥機能付き洗濯機が有り、子供連れでも快適でした。
キッチンには、カラトリーセット、調理器具、電子レンジ、二口のIHクッキングヒーターも揃っていました。足を伸ばして入れるバスタブは、追い焚き機能付き。
中期、長期の滞在に適している素敵なホテルでした。
HUI MIN
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Very spacious and comfortable space, well-equipped for daily life, great location
Hiroyuki
Business
10.0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
出張で利用しましたが、ダイニングテーブルで快適にテレカンファレンスができ、部屋も綺麗で、とても満足しました。
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
ロビーにトイレや喫煙所があれば尚良し
Verified traveler
Friends and Family
10.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
アパートタイプのホテルで家族で好きなものを作って食べ、ゆっくりするのが今一番の楽しみです。その中で全てが新しく綺麗で、作りやあるもの１つ１つがおしゃれで使いやすく、とても良かったです。残念なことはやはり京都は駐車料金が高すぎることです。しかもこの辺りは更に高い‼️駐車場が3台しかないとの事で、ホテルの方が忙しい中外にまで出て案内してくれました。その心使いに感謝します。ありがとうございました。
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Number of reviews per page
20
40
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Overall Ratings & Reviews HOTEL MASTAY jingumichi
Other sources (11)
9.4
Exceptional
From 11 reviews
Cleanliness
9.2
Room Comfort
10.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews HOTEL MASTAY jingumichi
Number of reviews per page
20
40
Top reviews
Crystal
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!
Tanya
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto
Soesani
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.
Meredith
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.
Linda
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.
andrew
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen.
The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped
This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant
Read More
Boon Jun
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful.
However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests.
Catherine
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark.
Read More
Joseph
Leisure with Friends
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it.
Staff are able to assist with restaurant reservarions, transportation, and luggage courier services.
A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants.
Read More
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
We had a lovely stay at Hotel Mastay. The hotel is in a great area and has some great restaurants nearby. Only a short walk to Ginza. The room was comfortable and was so lovely to have a living/dining/bedroom and laundry. Only thing I would comment on is for the Front desk to explain how the shower works and the washing machine as this was written in Japanese
Read More
YUMI
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます
Florence
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant.
Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande.
??
Leisure with Partner
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
居心地はよかった
食器や、調理器具が汚かった
???
Business Family
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
お部屋にキッチンと乾燥機能付き洗濯機が有り、子供連れでも快適でした。
キッチンには、カラトリーセット、調理器具、電子レンジ、二口のIHクッキングヒーターも揃っていました。足を伸ばして入れるバスタブは、追い焚き機能付き。
中期、長期の滞在に適している素敵なホテルでした。
HUI MIN
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Very spacious and comfortable space, well-equipped for daily life, great location
Hiroyuki
Business
10.0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
出張で利用しましたが、ダイニングテーブルで快適にテレカンファレンスができ、部屋も綺麗で、とても満足しました。
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
ロビーにトイレや喫煙所があれば尚良し
Verified traveler
Friends and Family
10.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
アパートタイプのホテルで家族で好きなものを作って食べ、ゆっくりするのが今一番の楽しみです。その中で全てが新しく綺麗で、作りやあるもの１つ１つがおしゃれで使いやすく、とても良かったです。残念なことはやはり京都は駐車料金が高すぎることです。しかもこの辺りは更に高い‼️駐車場が3台しかないとの事で、ホテルの方が忙しい中外にまで出て案内してくれました。その心使いに感謝します。ありがとうございました。
You’ve read all the top reviews.
Number of reviews per page
20
40