Hotel MyStays Otemae

The staff at MyStays Otemae were extremely kind & helpful. Every time we had a request they immediately did their best to fulfill it. After we checked out they let us store our bags in their office while we made a last shopping trip to Namba.When we returned soaking wet because of the terrible weather, Tsubouchi-san & Watanabe-san provided hand towels so we could dry our clothes & allowed us to repack our bags. Then Nakata-san & Satomi-San called several taxi companies but they were all booked up and they tried & tried until they were able to reserve a taxi to take us to the Kansai Airport Limousine bus stop. All the staff went beyond the call of duty to help us. That why this was our 4th time staying there whenever we visit Osaka for the past 4 years!

Basic but spacious

Room is clean, near a subway. Bed firmness is good, 2 pillows (contour pillow and a soft pillow). However, there is 1 room with erratic fancoil's themostat, cold/warm air supply got cut off every now and then. I was able to borrow an air purifier from the hotel staff to improve the air flow for that room. Hotel staff is friendly and approachable.

The staffs are very accomodating and supported us with everything we needed. I even ñeft my bag inside the train with all of our passports inside and the hotel staffs helped us getting it by delivering it to the hotel. The rooms are also wonderful. Thank you for hosting our stay in osaka 😁

My partner, sister and I enjoyed staying here. There was plenty of space for the three of us as the room had one double bed, a separate room with two singles and a third room with one single. The shared kitchen/ dining area was greatly appreciated and the extra space was super convenient for our group. The location of this hotel made it convenient for us to walk rather than take the train (this was greatly appreciated after being in Tokyo) and is so close to Osaka Castle! Also a fantastic takoyaki and okonomiyaki stand/restaurant just round the corner! We will definitely stay with MyStays again!

Room was clean. Staff was very friendly. Rooms are warm.

The staff is very friendly and even allowed us to leave our luggage at the place for some hours after the check-out which was super helpful! The place is very clean too. I definitely recommend it!

Location is convenient- walking distance from Osaka castle and easy access to airport. Hotel staff friendly. The room and bathroom are simple and clean.

We arrived very early after a short trip from Kyoto and they let us into our room early. The room was spacious and had a kitchenette. That was the end of the good points. There were lots of issues. Where to begin! The hotel was old. Nothing had been updated in a long time. The hallway outside our room wasn't even completely indoors. It was unfinished with a concrete floor and looked worse than a university dorm hallway. There was always bags of cleaning stuff or something all over the hallways outside our room even though there wasn't any room cleaning. The windows were very old and cheap and there was NO soundproofing. We could hear normal conversations on the road outside from our 2nd floor room. Vehicles were very noisy as they passed. Fortunately it wasn't on a particularly busy street. There weren't enough towels ... only one set for each of us. And there was no toaster in the kitchen. But the staff did provide both a toaster and more towels immediately when we asked. All of the staff were very helpful and attentive. But everything in the room was lower quality. The towels were cheap. For dishes there were only two small plates and two bowls. The bathroom was veyr cramped and poorly designed. The only mirror in the unit was in the bathroom but there was no power outlet in the bathroom. The lights sometimes didn't come on for a while. The wife was often very weak.

Very average. Small bathrooms..

Spacious, however limited housekeeping services.

We just needed a 12 hour sleepover stay in Osaka after going to the world expo, and the price was amazing for this place with a small kitchen and enough beds to sleep six.

This is a budget hotel that has a decent amount of amenities depending on the room type. The dryers in the laundry area don’t do an adequate job (so you’ll need to head to a nearby coin laundry to dry your clothes) and the rooms are very much out of a 1980’s Japanese condo (dated furnishings, stove, bathroom, etc). It’s one of the more affordable options in Osaka, and decent for a family, but you should manage your expectations accordingly.

Great location near Osaka Castle. Spacious room for a family of 4. Plenty of dining options in area. Overall, it was a great stay for us.

Clean and small perfect for travel

Overall the hotel is fine but it could stand to equip each apartment with a bit more cutlery and upgrade the stoves. In the morning when making breakfast the apartment often smelled of gas because igniting the stove was difficulty possibly because it was old. Otherwise the hotel is great, comfortable beds and pillows, clean, and convenient to train and food! I would RECOMMEND for families esp. because the rooms are spacious.

We found this accomodation very well situated to get around Osaka easily. The staff were lovely. Having washing and drying facilities on site was very helpful. Good range of food options and supermarkets close by.

Great facility

We arrived much later than expected but we were greeting by a friendly overnight staff that helped us check in with no problems. The rooms were clean and comfortable. Also a great location. Easy to get to everything from here as a centralized train station is very close. Definitely would stay here again.

Great place to stay. Easy to get around. Good location