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Hotel New Otani Tokyo The Main

Hotels
9.1
/10
Exceptional
896 reviews

What Guests Say About Their Stay

MASAYUKI
10.0
/ 10
We had a very pleasant stay. The Japanese garden was well maintained and it was a pleasant morning walk.
Stephen
10.0
/ 10
Can't fault this hotel. Very good in all respects. Very comfortable room with good views and space for the whole family. Superb bathroom with Japanese style washing area. Enjoyed the pool. Breakfast buffet very good in lovely room overlooking exquisite Japanese gardens. Service impeccable. Beautifully refurbished since our last stay while preserving most of its classic Japanese modernism. The area seems more vibrant too. Wish we'd booked another night.
Yuen Wah Agnes
10.0
/ 10
Old classic hotel with a beautiful garden. Service is good. Three minutes walk to subway. Located in a quiet area.
In the Area
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4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, Chiyoda, Kanto, Japan, 102-8578

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel New Otani Tokyo The Main is located in area / city Chiyoda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Otani Tokyo The Main

4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, Chiyoda, Kanto, Japan, 102-8578
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Discover More About Hotel New Otani Tokyo The Main

Location


Hotel New Otani Tokyo The Main is located in area / city Chiyoda.

About Hotel New Otani Tokyo The Main

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel New Otani Tokyo The Main exclusively for you.

Hotel New Otani Tokyo The Main is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Tokyo The Main.

All facilities in Hotel New Otani Tokyo The Main

Others Hotel New Otani Tokyo The Main
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Things to Do

  • Shops
  • Garden
  • Outdoor pool
  • Spa

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel New Otani Tokyo The Main

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
  • Extra beds are not available for children age 3 and younger.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.

The following facilities or services will be unavailable from January 12 2026 to January 13 2026 (dates subject to change):
  • Breakfast
  • Spa/Beauty services
  • Swimming pool

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Tokyo The Main
554
Number of floors in Hotel New Otani Tokyo The Main
17
Another facilities in Hotel New Otani Tokyo The Main
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Hotel New Otani Tokyo The Main

What are available facilities at Hotel New Otani Tokyo The Main?
There are top facilites at Hotel New Otani Tokyo The Main such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Tokyo The Main?
The standard check-in time at Hotel New Otani Tokyo The Main is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Hotel New Otani Tokyo The Main provide breakfast?
Yes, Hotel New Otani Tokyo The Main provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel New Otani Tokyo The Main?
Hotel New Otani Tokyo The Main is a 4.5-star hotel.
How many floors does Hotel New Otani Tokyo The Main have?
Hotel New Otani Tokyo The Main has 17 floors.
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More Reviews from Other Guests in Hotel New Otani Tokyo The Main

9.2
Exceptional
From 894 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Tokyo The Main

Number of reviews per page
20
40
Top reviews
Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All staff were very friendly and helpful
MASAYUKI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a very pleasant stay. The Japanese garden was well maintained and it was a pleasant morning walk.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Can't fault this hotel. Very good in all respects. Very comfortable room with good views and space for the whole family. Superb bathroom with Japanese style washing area. Enjoyed the pool. Breakfast buffet very good in lovely room overlooking exquisite Japanese gardens. Service impeccable. Beautifully refurbished since our last stay while preserving most of its classic Japanese modernism. The area seems more vibrant too. Wish we'd booked another night.
Read More
Yuen Wah Agnes
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Old classic hotel with a beautiful garden. Service is good. Three minutes walk to subway. Located in a quiet area.
kerry
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was great. If traveling in summer you can walk indoors inside the hotel and get within 400 yards of the subway entrance Akasaka-mitsuke or Nagatacho. Do not follow google maps walking directions to either of these entrances. Stay in the hotel all the way to the end. This hotel is very close to all the action via the subway or taxis. Concierge was helpful in advance of our arrival with diner reservations, baseball game, and more. The room I stayed in had the wood bath and king bed. It was very spacious for Japan. Wife and I did not fell cramped at all bathroom had two sinks. Very nice walk in closet. The hotel is slightly dated, but it didn't matter to me.
Read More
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash.
Read More
Jeffrey
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The lodging facility was wonderful. It was safe, clean, and provided friendly service. The location is great, with only a five (5) minute walk to train stations. I would stay here again!
Kendra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were all so nice and answered any questions to the best of their ability. Huge plus that they had taxis on standby all through the day at the entrance of the hotel!
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good overall. But do prefer to either drive or take a taxi because public transportations are far.
Roland
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the best in Tokyo
Sharon
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, staff were helpful, room was clean and had good views over the Japanese garden.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

素晴らしい滞在でした。一つ気づいた事はカーペットが厚すぎていくつもスーツケースを運ぶ場合に押しづらいのが大変でした。
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Check-in was quick and easy. Staff were all friendly and helpful. Breakfast was nice at the lobby restaurant & the pool facilities were good too. Only mark down a little by the signage & pathway to the pool which seemed long & the pool water was too warm.
Ian
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel services, amenities and availability of food choices were absolutely amazing. I do wish there were more options for Japanese food such as a dedicated Ramen restaurant. Though it’s not necessarily, learning some Japanese language and professional courtesies helped the overall experience. Many of the restaurants are quite expensive but I would say it’s fair given the quality and care in the service.
Read More
howard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was first class. From room to food to service. Would definitely stay again in the future.
Gordon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic hotel. Excellent location, wonderful service, and a good value price. Recommended.
David
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall good hotel stay - room not quite as spacious as shown in photo but OK for two.
DEYU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The garden was great and picturesque even in the light rain. We love the buffets at different restaurants. It's location is also not too far from the subway stops.
Man
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel. Does not feel aged. Plenty on property for convenience such as a coffee shop, convenience store and a pseudo grocery place. Close proximity to Subway lines but don’t trust google maps. Almost always chose the location as Akasaka-Mitsuke station rather than the hotel or else you’ll be hiking quite a bit to and from the hotel.
Read More
REINALDO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Exelente hospedaje
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel New Otani Tokyo The Main

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 894 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Tokyo The Main

Number of reviews per page
20
40
Top reviews
Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All staff were very friendly and helpful
MASAYUKI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a very pleasant stay. The Japanese garden was well maintained and it was a pleasant morning walk.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Can't fault this hotel. Very good in all respects. Very comfortable room with good views and space for the whole family. Superb bathroom with Japanese style washing area. Enjoyed the pool. Breakfast buffet very good in lovely room overlooking exquisite Japanese gardens. Service impeccable. Beautifully refurbished since our last stay while preserving most of its classic Japanese modernism. The area seems more vibrant too. Wish we'd booked another night.
Read More
Yuen Wah Agnes
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Old classic hotel with a beautiful garden. Service is good. Three minutes walk to subway. Located in a quiet area.
kerry
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was great. If traveling in summer you can walk indoors inside the hotel and get within 400 yards of the subway entrance Akasaka-mitsuke or Nagatacho. Do not follow google maps walking directions to either of these entrances. Stay in the hotel all the way to the end. This hotel is very close to all the action via the subway or taxis. Concierge was helpful in advance of our arrival with diner reservations, baseball game, and more. The room I stayed in had the wood bath and king bed. It was very spacious for Japan. Wife and I did not fell cramped at all bathroom had two sinks. Very nice walk in closet. The hotel is slightly dated, but it didn't matter to me.
Read More
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash.
Read More
Jeffrey
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The lodging facility was wonderful. It was safe, clean, and provided friendly service. The location is great, with only a five (5) minute walk to train stations. I would stay here again!
Kendra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were all so nice and answered any questions to the best of their ability. Huge plus that they had taxis on standby all through the day at the entrance of the hotel!
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good overall. But do prefer to either drive or take a taxi because public transportations are far.
Roland
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the best in Tokyo
Sharon
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, staff were helpful, room was clean and had good views over the Japanese garden.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

素晴らしい滞在でした。一つ気づいた事はカーペットが厚すぎていくつもスーツケースを運ぶ場合に押しづらいのが大変でした。
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Check-in was quick and easy. Staff were all friendly and helpful. Breakfast was nice at the lobby restaurant & the pool facilities were good too. Only mark down a little by the signage & pathway to the pool which seemed long & the pool water was too warm.
Ian
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel services, amenities and availability of food choices were absolutely amazing. I do wish there were more options for Japanese food such as a dedicated Ramen restaurant. Though it’s not necessarily, learning some Japanese language and professional courtesies helped the overall experience. Many of the restaurants are quite expensive but I would say it’s fair given the quality and care in the service.
Read More
howard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was first class. From room to food to service. Would definitely stay again in the future.
Gordon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic hotel. Excellent location, wonderful service, and a good value price. Recommended.
David
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Overall good hotel stay - room not quite as spacious as shown in photo but OK for two.
DEYU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The garden was great and picturesque even in the light rain. We love the buffets at different restaurants. It's location is also not too far from the subway stops.
Man
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel. Does not feel aged. Plenty on property for convenience such as a coffee shop, convenience store and a pseudo grocery place. Close proximity to Subway lines but don’t trust google maps. Almost always chose the location as Akasaka-Mitsuke station rather than the hotel or else you’ll be hiking quite a bit to and from the hotel.
Read More
REINALDO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Exelente hospedaje
Number of reviews per page
20
40