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Keio Plaza Hotel Tokyo Premier Grand
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Keio Plaza Hotel Tokyo Premier Grand
Hotels
9.4
/10
Exceptional
510 reviews
What Guests Say About Their Stay
Thien
10.0
/ 10
We stayed here for 5 nights during golden week 2025 and it was amazing. Very nice room, premium lounge, food offering, and staff. It is truly one of Tokyo’s finest hotels. Location to Shinjuku station was perfect for walking, shopping, and dining. We would definitely stay again.
Al
10.0
/ 10
Great place to stay. Club level was wonderful. Many food selections and drinks. Staff exceedingly polite and gracious. Would stay here again in a heartbeat.
Matthew
10.0
/ 10
Room, location, and staff were great. Transportation, shopping, and restaurants were nearby. The VIP benefits for staying at the Premier Grand are amazing. I have started at Keio Plaza Premier Grand every time I go to Tokyo and it never disappoints.
In the Area
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2-2-1 Nishi-shinjuku, Tokyo, Shinjuku, Kanto, Japan, 160-8330
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Keio Plaza Hotel Tokyo Premier Grand
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Per room per night (excl. taxes & fees)
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What's around Keio Plaza Hotel Tokyo Premier Grand
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2-2-1 Nishi-shinjuku, Tokyo, Shinjuku, Kanto, Japan, 160-8330
Discover More About Keio Plaza Hotel Tokyo Premier Grand
Location
Staying at Keio Plaza Hotel Tokyo Premier Grand is a good choice when you are visiting Shinjuku.
About Keio Plaza Hotel Tokyo Premier Grand
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Keio Plaza Hotel Tokyo Premier Grand exclusively for you.
Keio Plaza Hotel Tokyo Premier Grand is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Keio Plaza Hotel Tokyo Premier Grand.
All facilities in Keio Plaza Hotel Tokyo Premier Grand
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Ballroom
- Reception hall
- Parking (surcharge)
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Things to Do
- Shops
- Library
- Outdoor pool
Food and Drinks
- Bar
- Breakfast
Family-friendly Facilities
- Babysitting & childcare (surcharge)
Business Facilities
- Computer station
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Keio Plaza Hotel Tokyo Premier Grand
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: JPY 1300 per person (one-way)
- Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
- Self parking fee: JPY 1000.00 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Meals are not included in the room rate for children ages 5 and younger included in the reservation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Keio Plaza Hotel Tokyo Premier Grand | 165 |
Number of floors in Keio Plaza Hotel Tokyo Premier Grand | 47 |
Another facilities in Keio Plaza Hotel Tokyo Premier Grand | Laundry service, Welcoming drinks, Tours, Multilingual staff, Newspaper in lobby |
Frequently asked question in Keio Plaza Hotel Tokyo Premier Grand
What are available facilities at Keio Plaza Hotel Tokyo Premier Grand?
There are top facilites at Keio Plaza Hotel Tokyo Premier Grand such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Keio Plaza Hotel Tokyo Premier Grand?
The standard check-in time at Keio Plaza Hotel Tokyo Premier Grand is starting from 15:00 - 05:00 while the latest check-out time is at Before 11:00
Does Keio Plaza Hotel Tokyo Premier Grand provide breakfast?
Yes, Keio Plaza Hotel Tokyo Premier Grand provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Keio Plaza Hotel Tokyo Premier Grand
Traveloka (5)
Other sources (505)
9.4
Exceptional
From 505 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.4
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Traveler Reviews Keio Plaza Hotel Tokyo Premier Grand
Number of reviews per page
20
40
Top reviews
Ephraim
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything is good. I enjoyed my staying at their Premier Grand room. The only thing I found it is somehow inconvenience was their wi-fi connection, it was unstable, kept disconnected and it didn't auto reconnect.
Thien
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We stayed here for 5 nights during golden week 2025 and it was amazing. Very nice room, premium lounge, food offering, and staff. It is truly one of Tokyo’s finest hotels. Location to Shinjuku station was perfect for walking, shopping, and dining. We would definitely stay again.
Al
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place to stay. Club level was wonderful. Many food selections and drinks. Staff exceedingly polite and gracious. Would stay here again in a heartbeat.
Donald
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing hotel staying in the Grand Premium with outstanding service
Matthew
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room, location, and staff were great. Transportation, shopping, and restaurants were nearby. The VIP benefits for staying at the Premier Grand are amazing. I have started at Keio Plaza Premier Grand every time I go to Tokyo and it never disappoints.
Albert
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great stay. Wonderful experience at the lounge and the buffets. Would come back
Katrina
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were very attentive. Room was clean and area was easily accessible to transportation.
Wilson
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The amenities here if you are staying with premium room were terrific. Ate breakfast every morning on the 45th floor and the last night had a nightcap on the 47th floor. The first night we took part in the happy hour on the 45th floor after we checked in and came from Haneda Airport.
EVA
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property was clean. The hotel is situated near Shinjuku Station nearby. Everyone was friendly. It was just a little confusing, having a premier grand room and being checked out on a different floor than where we were checked in and having to store our luggage on a different floor as well a bit confusing.
VAGISH
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Our stay was simple superb. Very nice rooms, lovely and friendly staff and amazing service!
nicolas
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great, quiet location.
Rooms are very well insulated.
Loved the lounge.
Breakfast was OK...Nothing spectacular. I'm happy it was "included" with the room!
Tony
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A city stay, just outside of the main area of tourism. Requires public transport, which is local. Good taxi service though.
Nathan
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Stay could not have been any better. Accommodations were perfect, food options on site were both convenient and delicious, lounges available were also great options throughout the trip. The room itself was in excellent condition, with routine cleanings always offered. Room was very spacious for the price. Would definitely book again for my next Tokyo trip!
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Peter
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staying at the Premier Keio was a great stay. Well worth the money to enjoy the club and the location
Brett
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice hotel, lounge access awesome
ANITA
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We stayed in the Premier Grand before and after our trip to Kyoto, enabling us leave our larger cases at the hotel whilst we took a few days away from the city. The Premier rooms are large, especially for Japan and on the 36+ floors, with full height windows offering excellent views across the city. There is also a dedicated check-in area and club lounge offering soft drinks, coffee etc throughout the day.
A delicious breakfast could be taken in the lounge which also offered a free tea with snacks and cakes in the afternoon and a light buffet with alcoholic drinks from 5:30 -7:30pm including French champagne, sake, gin etc.
Our room also enabled us to access free soft and alcoholic drinks, including cocktails (in packets..but pleasant! ) in Sky Lounge from 7:30 -9:30pm. Both the lounges had stunning panoramic views of the city.
The hotel is in an excellent location, with a 2 min walk to the covered station entrance and 20 min to the park. It was very easy to get around on the trains, as all the signage is also in English and the trains provide English announcements at each stop. It is incredibly cheap compared to London.
The shuttle bus from the airport stops outside! £7.50 each way!
The room was well maintained and service throughout the hotel was superb. A plentiful supply of all shower/products, although there was a lot of plastic wastage so I think they could look into using refillable bottles.
I could not recommend this hotel enough ☺️
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Chris
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very nice room and hotel
mona
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Fabulous lounge level service - breakfast was good, not amazing. The coffee machine on the 47th floor was nice and served Starbucks. The bar on 47th floor had low quality free drinks but an amazing view and ambience.
Sylvia
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it.
Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early.
The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm.
Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful.
Anyway overall would totally recommend.
Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
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Verified traveler
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Two minutes from the heart of Shinjuku but still quiet enough to not be too busy.
Great facilities.
Club Lounge was included in our deal and was very much worth it, though vegetarian options are limited.
Loads to do in Tokyo - will happily return to the city and would probably stay here again if the price was right.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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