Kurokawa Onsen Yumerindo

This was my first experience at at ryokan, and the inn is one I would gladly visit again. Great staff, comfortable beddings, fantastic exteriors, and amazing spa facilities (both public and private). It's a bit of a walk from the main town, though.

This place was amazing! The staff were very friendly and welcoming and the manager said hello to everyone at breakfast. The food was overwhelming in a good way. The room was beautiful with a fish pond outside the porch.

It was a lovely visit at a place we would happily return to.

Room 116 had a moldy smell. Water stains were visible on wall. I asked to change rooms and they allowed a change to the second floor. I don't think they should be utilizing that room at all with that strong smell of mold. The second room had no such smell.

Absolutely beautiful place. Make sure to stay two nights as the Kaiseki dinner on night two is incredible (true for most onsen resorts).

Staff extremely friendly and supportive, superb dinner and very nice room The Onsen is top of class

I was shocked how pretty our room was. The Japanese garden with a pond hearing the sound of river. There were two chairs on the balcony and we could sit there to enjoy the view. The foods, breakfast and dinner were excellent. The private hot spring and inside and outside hot springs were superb (yes, I tried all the hot springs the hotel has offered.) Definitely the money for the stay was well spent and we will come back to this place again. I am extremely impressed how the staff were friendly and trained well. If you know “Omotenashi”, the hotel offered all. Thank you so much for the excellent experience!!

Very nice place. Quality service

Good value for the price, our room had a balcony can overlook the river and the koi pond. Shops and the tourist information in walking distance. The service and the breakfast are excellent.

Do The manager was very nice. Vicky, our waitress at dinner was great. What caused my low rating was the room I got. I got the absolute worst view from my room I’ve ever had at any Onsen, no matter the price. Unacceptable for the enormous price I paid. Would never, ever recommend this property. I looked out at the rooftops of the property’s outbuildings, looking directly at a huge pink sightseeing bus, and huge electric lines covered in bright yellow plastic. We asked to be changed to another room and they wanted to charge us $500 extra to be moved to a larger room with an extremely mediocre view. Then they asked us to go check out another property nearby for an extra 4000 yen and we couldn’t believe our eyes. It was an old, aging property next to construction piles. It was a slap in the face and a waste of our precious travel time.

Nice experience , food can be better. Love the onsen

The ryokan is very near to the highway bus stop from Fukuoka Airport. The staff are extremely helpful. Two of them can speak Mandarin thus communication is not a problem. Another Japanese staff even helped us to make reservations for bus tickets to Kumamoto. Both the breakfast and dinner were nice. The kaiseki dinner was simply fantastic.

I arrived via highway bus from Fukuoka airport. The entrance to the ryokan was nice but not outstanding; however, it was clean and tidy. When I was there at the end of March 2018, they had employees who spoke English and Chinese so communication should be fine for foreigners as well. The food for both dinner and breakfast was outstanding and so was the presentation, but be sure and reserve a couple of hours for each meal. The meals were served in the dining area that was partitioned into smaller cubicles. Each room's guests were then assigned to their own area with a pull-down shade separating each set of guests. The onsen itself was nice. The indoor one for men was a bit small, but quite adequate. The outdoor one for men was actually mixed so you may (but quite unlikely) see women there - although the women have their own area as well; its water's temperature seemed to be higher than the indoor onsen's so be a bit careful. I was placed in the annex as I had booked under short notice so not many rooms remained available. There are also rooms in the main building as well. Location of the ryokan was convenient and close to the shops in the area. It was also close to the highway bus stop; however, the map at the bus stop was poor. Use GPS and Maps if you have them!

The location was exceptional for the price, the onsen downstairs was great, the rooms were as described. One thing that could be improved is the reception desk - sometimes we had to wait a long while for someone to appear, and the staff was very kind and nice, but not very helpful - they said they cant reserve bus seats for sameday travel when we were desperate (and we managed to do it no problem at tourist centre), they said they cant give me larger, more comfortable slippers (though I had those slippers the day earlier) and we couldn’t swap wet swimming suit for dry one (although in this case it might have been a language barrier). All in all a pleasant stay for a good price and I would recommend it.

Kurokawa is a very beautiful place. The onsen was awesome especially the outdoor one. Service-wise I feel can be improved. When we reached there the hotel staff did not help with the luggages unlike other hotels we have been to. Otherwise it has been a great stay.

食事の量質ともに良かったです。

抵達時，新館正在整修，外觀用黑色布幕遮蓋起來，看起來不是很美觀，但不影響室內看出去的景色。櫃檯人員說飯店為了表示歉意，有贈送一些飲品，很貼心。 這間飯店我最喜歡的就是房間內有一個簷廊，可以坐在專屬自己的小陽台觀看日式庭園，聽著水流聲看著綠色樹木，非常愜意；感到不滿意的事情是，房內的廁所在門口的正對面，離室內較遠，也沒有淋浴室，對於不方便泡溫泉的人來說，不是那麼方便，而溫泉池那邊如果要放置物品，有鎖的置物櫃還要自費100日幣才能使用，實在無法理解，明明已經在這邊住宿，為什麼還要自費付置物櫃的錢呢？ 訂的方案是一泊二食，晚餐的懷石料理部分餐點覺得還好，份量充足，但感覺不太具備在地特色，牛肉蠻油的，早餐部分比較符合我的胃口，沒有出現衝擊味蕾的食物。 黑川溫泉這一段時間有辦理夜晚手持花火的活動，飯店也有舉辦，但晚上7:30到大門口時，即使時間還沒結束，也一個人都沒有，玩起煙花非常空虛，讓人感覺飯店沒有用心在辦理活動，頗為失望！

시설이 오래되어 전반적으로 방에서 묵은 냄새가 나는 부분은 어쩔 수 없습니다. 남성 노천탕은 가족탕으로 가는 길에서 조금만 자세히 보면 들여다 보이는 구조입니다. (밝을 때 가 보니 잘 보임) 어린 자녀가 있다면 약간 신경을 쓰면 좋을 것 같습니다. 식사는 평범했습니다.

食事無しのプランで宿泊したので近くのレストランでの食事が必要でしたが、どこも満席。少し離れたとこになりますが、スタッフの方が店を探して予約して頂きました。感謝です！

Un séjour exceptionnel, un accueil parfait, une table digne d'un macaron Michelin, et un accès facile aux meilleurs onsens de Kyushu. Une expérience hors du temps à essayer les yeux fermés.