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Okura Act City Hotel Hamamatsu
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Okura Act City Hotel Hamamatsu
Hotels
9.0
/10
Exceptional
963 reviews
What Guests Say About Their Stay
Sherry
10.0
/ 10
The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Kacy
10.0
/ 10
Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Andy
10.0
/ 10
We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
In the Area
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111-2 Itaya-machi Chuo-ku, Shizuoka, Hamamatsu-shi, Chubu, Japan, 430-7733
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Okura Act City Hotel Hamamatsu
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What's around Okura Act City Hotel Hamamatsu
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111-2 Itaya-machi Chuo-ku, Shizuoka, Hamamatsu-shi, Chubu, Japan, 430-7733
Discover More About Okura Act City Hotel Hamamatsu
Location
Okura Act City Hotel Hamamatsu is a hotel in a good neighborhood, which is located at Higashi-ku.
About Okura Act City Hotel Hamamatsu
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Okura Act City Hotel Hamamatsu exclusively for you.
Okura Act City Hotel Hamamatsu is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Okura Act City Hotel Hamamatsu.
All facilities in Okura Act City Hotel Hamamatsu
Others
Hotel Services
- Laundry service
- Luggage storage
- Porter
- 24-hour Receptionist
- Wedding service
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
General
- Banquet
- Reception hall
- Smoking area
- Parking (surcharge)
Nearby Facilities
- Grocery
- Hair salon
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Okura Act City Hotel Hamamatsu
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2000 for children
- Self parking fee: JPY 1000 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Okura Act City Hotel Hamamatsu | 322 |
Number of floors in Okura Act City Hotel Hamamatsu | 13 |
Another facilities in Okura Act City Hotel Hamamatsu | Laundry service, Luggage storage, Porter, 24-hour Receptionist, Wedding service |
Frequently asked question in Okura Act City Hotel Hamamatsu
What are available facilities at Okura Act City Hotel Hamamatsu?
There are top facilites at Okura Act City Hotel Hamamatsu such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Okura Act City Hotel Hamamatsu?
The standard check-in time at Okura Act City Hotel Hamamatsu is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Okura Act City Hotel Hamamatsu provide breakfast?
Yes, Okura Act City Hotel Hamamatsu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Okura Act City Hotel Hamamatsu
Traveloka (3)
Other sources (960)
9.0
Exceptional
From 960 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Okura Act City Hotel Hamamatsu
Number of reviews per page
20
40
Top reviews
Mark
Business
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This hotel is a Favorite of mine, I have stayed here multiple times over the last 20 + years.
I get the feeling the hotel is winding down its position with the closure of the very nice high view bar and recently the closure of their excellent 25m exercise pool, the loss of this exercise pool is very very disappointing. Not proper explaintion for closure was given
Read More
Peter
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice clean property, but had expected there to be a fitness area and swimming pool due to photos on the listing and on the hotel's website. Unfortunately, the pool and fitness centre have been shut down with no sign of it re-opening in the future. The views from the property were stunning though!
John
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Okura, built as a high class hotel, is at the stage of decline. Some restaurants are not opened according to schedule. The facilities looks deserted. Very few staff can communicate in English.
Sherry
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Sato
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good
Tim
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Very nice hotel The views are excellent.
Verified traveler
Business
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
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Edward
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great location!
Zander
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Best hotel in Hamamatsu City!
James
Business
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Excellent hotel very close to the station
Kacy
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Dale
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Friendly staff, clean, beautiful hotel
Excellent breakfast buffet
Andy
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Neil
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views.
Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
EDDIE
Business and Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Sauna and bath was not as good as I expected
Robin
Leisure Family
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Great location
Raul
Leisure Family
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
What i DID NOT LIKE was, i paid so much money for the air conditioner not to work properly and it was hot inside the room. also,
it promotes POOL for customers but you have to pay for the pool 2000 yen everytime you use. this is not good.
I also asked for another room because it was hot, and the staff did not want to change my room becuase the hotel was full.
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Barry
Leisure
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable.
I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Fara
Friends and Family
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
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Lay Keng
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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