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OMO5 Otaru by Hoshino Resorts
Hotels
8.4
/10
Very Good
107 reviews
What Guests Say About Their Stay
Beverly
10.0
/ 10
One of the smaller rooms we stayed at but staff was very friendly & informative.
David
10.0
/ 10
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Man In Helena
10.0
/ 10
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out.
The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day.
The breakfast buffet is worth to have. Good tasre and varieties.
In the Area
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1-6-31 Ironai, Otaru, Hokkaido, Japan, 047-0031
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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What's around OMO5 Otaru by Hoshino Resorts
1-6-31 Ironai, Otaru, Hokkaido, Japan, 047-0031
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Discover More About OMO5 Otaru by Hoshino Resorts
Location
OMO5 Otaru by Hoshino Resorts is a hotel is located at Otaru.
About OMO5 Otaru by Hoshino Resorts
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at OMO5 Otaru by Hoshino Resorts.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from OMO5 Otaru by Hoshino Resorts exclusively for you.
OMO5 Otaru by Hoshino Resorts is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, OMO5 Otaru by Hoshino Resorts is the right place to stay.
All facilities in OMO5 Otaru by Hoshino Resorts
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Express check-in
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Food and Drinks
- Bar
- Breakfast
General
- Parking
- Microwave (shared)
Transportation
- Ski Shuttle (Surcharge)
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in OMO5 Otaru by Hoshino Resorts
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 2300 for children
- Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
This property is closed from November 17 2025 to November 18 2025 (dates subject to change).
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at OMO5 Otaru by Hoshino Resorts | 92 |
Number of floors in OMO5 Otaru by Hoshino Resorts | 1 |
Another facilities in OMO5 Otaru by Hoshino Resorts | Others, Smoke-free area, Coffee shop, Coffee/tea in lobby, Express check-in |
Frequently asked question in OMO5 Otaru by Hoshino Resorts
What are available facilities at OMO5 Otaru by Hoshino Resorts?
There are top facilites at OMO5 Otaru by Hoshino Resorts such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at OMO5 Otaru by Hoshino Resorts?
The standard check-in time at OMO5 Otaru by Hoshino Resorts is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does OMO5 Otaru by Hoshino Resorts provide breakfast?
Yes, OMO5 Otaru by Hoshino Resorts provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of OMO5 Otaru by Hoshino Resorts?
OMO5 Otaru by Hoshino Resorts is a 3.0-star hotel.
How many floors does OMO5 Otaru by Hoshino Resorts have?
OMO5 Otaru by Hoshino Resorts has 1 floors.
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More Reviews from Other Guests in OMO5 Otaru by Hoshino Resorts
Overall Ratings & Reviews OMO5 Otaru by Hoshino Resorts
Traveloka (3)
Other sources (104)
8.4
Very Good
From 104 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews OMO5 Otaru by Hoshino Resorts
Number of reviews per page
20
40
Top reviews
Joseph
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hotel was clean and convenient
Beverly
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
One of the smaller rooms we stayed at but staff was very friendly & informative.
Johnny
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Wonderbar
David
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Read More
Edwin
Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Location a bit far from station
Adrian
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Peter
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Very close to sightseeing area.
Verified traveler
Friends and Family
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft .
Good breakfast
Man In Helena
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out.
The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day.
The breakfast buffet is worth to have. Good tasre and varieties.
Read More
Hoi Ying Shania
Friends and Family
8.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F.
But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Read More
Hooi Ping
Leisure with Children
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
The location of the property is excellent and we love the breakfast.
Verified traveler
Friends and Family
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Nancy
Leisure Family
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Great location
Peter
Friends and Family
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
This hotel is an excellent base for Otaru - clean, modern, great breakfast, central and good value for money. Big bonus is having the Kiroro pickup/dropoff bus stop outside. Highly recommend.
Siu Wing
Leisure Family
6.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Staff is inexperience for handling multi-tasks and/or urgent matters, hope it could be improved soon.
SU SU
Leisure with Friends
6.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
We got normal hotel experience.
Katharine
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again!
Eng C
10.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
Hotel is within walking distance from the train station and close to the canal and many shopping streets.
Rooms are really cosy with very comfortable bed and separate shower and toilet.
Buffet breakfast, while not having a huge selection, food is of high quality and tasty.
Like all Japanese hotels, the staff are so polite, friendly and helpful.
Read More
Hon Ming
Leisure with Friends
6.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Few restaurants open at night and not many cuisine variety.
Hou Ming Joyce
Leisure Family
8.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Parking lot always full
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews OMO5 Otaru by Hoshino Resorts
Traveloka (3)
Other sources (104)
8.4
Very Good
From 104 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews OMO5 Otaru by Hoshino Resorts
Number of reviews per page
20
40
Top reviews
Joseph
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hotel was clean and convenient
Beverly
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
One of the smaller rooms we stayed at but staff was very friendly & informative.
Johnny
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Wonderbar
David
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Read More
Edwin
Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Location a bit far from station
Adrian
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Peter
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Very close to sightseeing area.
Verified traveler
Friends and Family
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft .
Good breakfast
Man In Helena
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out.
The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day.
The breakfast buffet is worth to have. Good tasre and varieties.
Read More
Hoi Ying Shania
Friends and Family
8.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F.
But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Read More
Hooi Ping
Leisure with Children
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
The location of the property is excellent and we love the breakfast.
Verified traveler
Friends and Family
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Nancy
Leisure Family
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Great location
Peter
Friends and Family
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
This hotel is an excellent base for Otaru - clean, modern, great breakfast, central and good value for money. Big bonus is having the Kiroro pickup/dropoff bus stop outside. Highly recommend.
Siu Wing
Leisure Family
6.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Staff is inexperience for handling multi-tasks and/or urgent matters, hope it could be improved soon.
SU SU
Leisure with Friends
6.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
We got normal hotel experience.
Katharine
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again!
Eng C
10.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
Hotel is within walking distance from the train station and close to the canal and many shopping streets.
Rooms are really cosy with very comfortable bed and separate shower and toilet.
Buffet breakfast, while not having a huge selection, food is of high quality and tasty.
Like all Japanese hotels, the staff are so polite, friendly and helpful.
Read More
Hon Ming
Leisure with Friends
6.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Few restaurants open at night and not many cuisine variety.
Hou Ming Joyce
Leisure Family
8.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Parking lot always full
Number of reviews per page
20
40