Sheraton Kagoshima

Hotels
9.2
/10
Exceptional
248 reviews

What Guests Say About Their Stay

Marici
10.0
/ 10
Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
David
10.0
/ 10
Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
Robert
10.0
/ 10
Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park. It was the best hotel of our 3 week trip to kyusu
In the Area
See Map
43 - 15 Koraicho, Kagoshima, Kagoshima-shi, Kyushu, Japan, 890-0051

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Sheraton Kagoshima is located in area / city Kagoshima-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sheraton Kagoshima Address: Map & Location

43 - 15 Koraicho, Kagoshima, Kagoshima-shi, Kyushu, Japan, 890-0051
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Discover More About Sheraton Kagoshima

Location


Sheraton Kagoshima is located in area / city Kagoshima-shi.

About Sheraton Kagoshima

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Kagoshima exclusively for you.

Sheraton Kagoshima is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Kagoshima.

All facilities in Sheraton Kagoshima

Others Sheraton Kagoshima
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Spa
  • Garden

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Kagoshima

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place from 3 PM on January 5 to 3 PM on January 6, 2026. All facilities that use power will not be available during this time. Check-in time begins at 3 PM on January 6, 2026. Early check-in will be not available on this date.

This property is closed from January 5 2026 to January 6 2026 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Kagoshima
228
Number of floors in Sheraton Kagoshima
19
Another facilities in Sheraton Kagoshima
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Sheraton Kagoshima

What are available facilities at Sheraton Kagoshima?
There are top facilites at Sheraton Kagoshima such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sheraton Kagoshima?
Check-in time at Sheraton Kagoshima is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sheraton Kagoshima provide breakfast?
Yes, Sheraton Kagoshima provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sheraton Kagoshima?
Sheraton Kagoshima is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sheraton Kagoshima have?
Sheraton Kagoshima has 19 floors.
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More Reviews from Other Guests in Sheraton Kagoshima

Overall Ratings & Reviews Sheraton Kagoshima

Traveloka (1)
Other sources (247)
9.2
Exceptional
From 247 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Sheraton Kagoshima

Number of reviews per page
20
40
Top reviews
Marici
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
William
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's "wood-fire burger" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
Read More
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
TAKAHIRO
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nothing
YIFUNG
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

房間空間設計很棒,智能燈光控制環保節能。泡湯休息去舒適。隔壁就是大型超市,很方便。 健身房也很棒。
HANSEONG
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean, comfortable, kind.
Robert
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park. It was the best hotel of our 3 week trip to kyusu
Toshinori
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It is difficult to find a spot to stay in the Kagoshima area: near the Shinkansen station area vs. near the onsen/airport area. This is near the Shinkansen station area. For what I want to see, including Sakurajima and the garden, this was very good.
Wendell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A+ in every way
Ryan
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Love this
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Yukie U
icon-Business Family
Business Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Limited amenities. Lotions not provided in room. All amenities made in china and need improvement for quality for price
Jackson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room and lighting design is stunning.
Yuki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in. Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet. But everything else was perfect and would definitely stay here again and recommend to others.
Read More
Oi Naam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff are friendly and professional, the room is neat and spacious, I like the view from our room - the Sakurajima volcano.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staffs are very nice and helpful.
wai chuen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice sakurajima view from the room
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

조용한 위치, 모던하고 깨끗한 숙소, 친절, 자연 아주 만족합니다
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent room space and has a giant supermarket next door Great to have shuttle to Kagoshima-chūō central train station Good value choice
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sheraton Kagoshima

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sheraton Kagoshima

Traveloka (1)
Other sources (247)
9.2
Exceptional
From 247 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Kagoshima

Number of reviews per page
20
40
Top reviews
Marici
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
William
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's "wood-fire burger" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
Read More
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
TAKAHIRO
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nothing
YIFUNG
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

房間空間設計很棒,智能燈光控制環保節能。泡湯休息去舒適。隔壁就是大型超市,很方便。 健身房也很棒。
HANSEONG
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean, comfortable, kind.
Robert
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park. It was the best hotel of our 3 week trip to kyusu
Toshinori
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It is difficult to find a spot to stay in the Kagoshima area: near the Shinkansen station area vs. near the onsen/airport area. This is near the Shinkansen station area. For what I want to see, including Sakurajima and the garden, this was very good.
Wendell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A+ in every way
Ryan
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Love this
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Yukie U
icon-Business Family
Business Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Limited amenities. Lotions not provided in room. All amenities made in china and need improvement for quality for price
Jackson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room and lighting design is stunning.
Yuki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in. Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet. But everything else was perfect and would definitely stay here again and recommend to others.
Read More
Oi Naam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff are friendly and professional, the room is neat and spacious, I like the view from our room - the Sakurajima volcano.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staffs are very nice and helpful.
wai chuen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very nice sakurajima view from the room
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

조용한 위치, 모던하고 깨끗한 숙소, 친절, 자연 아주 만족합니다
Verified traveler
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent room space and has a giant supermarket next door Great to have shuttle to Kagoshima-chūō central train station Good value choice
Number of reviews per page
20
40