Smart Place Inn Kyoto Shijo Omiya East

Hotels
8.0
/10
Very Good
112 reviews

What Guests Say About Their Stay

Rafael
10.0
/ 10
Kyoto is a lovely city and the hotel is just as good, even though is a little far from the station, is close from Subway station and a bunch of bus line, which is the main way to get around the city. The staff is great and really helpful, the room is not small and fits great. Would definitely stay there again.
Thomas
10.0
/ 10
Amazing! Very friendly and polite staff there. Our stay was so good we booked a couple extra days there. Everything inside was newly updated so it is a very clean place. Best bang for your Yen in Kyoto!
Verified traveler
10.0
/ 10
Helped us with copies of our passport photos due to damage. Room was very comfortable and had a good shower. Would have been nice if they provided a safety deposit box
In the Area
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849-1, Matsuuracho, Nakagyo-ku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-8362

Main Facilities

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WiFi
Smart Place Inn Kyoto Shijo Omiya East is a hotel in a good neighborhood, which is located at Nakagyo.
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Smart Place Inn Kyoto Shijo Omiya East Address: Map & Location

849-1, Matsuuracho, Nakagyo-ku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-8362
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Discover More About Smart Place Inn Kyoto Shijo Omiya East

Location


Smart Place Inn Kyoto Shijo Omiya East is a hotel in a good neighborhood, which is located at Nakagyo.

About Smart Place Inn Kyoto Shijo Omiya East

Smart Place Inn Kyoto Shijo Omiya East is a wise choice for travelers visiting Nakagyo.

All facilities in Smart Place Inn Kyoto Shijo Omiya East

Others Smart Place Inn Kyoto Shijo Omiya East
Others

Hotel Services

  • Laundry service
  • Express check-out
  • Front desk

Connectivity

  • Free WiFi

General

  • Smoking area

Public Facilities

  • Others

Accommodation Policy & General Information in Smart Place Inn Kyoto Shijo Omiya East

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Available rooms at Smart Place Inn Kyoto Shijo Omiya East
24
Number of floors in Smart Place Inn Kyoto Shijo Omiya East
1
Another facilities in Smart Place Inn Kyoto Shijo Omiya East
Laundry service, Express check-out, Front desk, Free WiFi, Smoking area

Frequently asked question in Smart Place Inn Kyoto Shijo Omiya East

What are available facilities at Smart Place Inn Kyoto Shijo Omiya East?
There are top facilites at Smart Place Inn Kyoto Shijo Omiya East such as WiFi. (some may require extra charges)
What Time is Check In & Check Out at Smart Place Inn Kyoto Shijo Omiya East?
Check-in time at Smart Place Inn Kyoto Shijo Omiya East is staring from 15:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Smart Place Inn Kyoto Shijo Omiya East?
Smart Place Inn Kyoto Shijo Omiya East is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Smart Place Inn Kyoto Shijo Omiya East have?
Smart Place Inn Kyoto Shijo Omiya East has 1 floors.
How many rooms are available at Smart Place Inn Kyoto Shijo Omiya East?
Smart Place Inn Kyoto Shijo Omiya East has 24 rooms in total.
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More Reviews from Other Guests in Smart Place Inn Kyoto Shijo Omiya East

8.0
Very Good
From 109 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

6.8

Sort by
Most Relevant
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Traveler Reviews Smart Place Inn Kyoto Shijo Omiya East

Number of reviews per page
20
40
Top reviews
Rafael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Kyoto is a lovely city and the hotel is just as good, even though is a little far from the station, is close from Subway station and a bunch of bus line, which is the main way to get around the city. The staff is great and really helpful, the room is not small and fits great. Would definitely stay there again.
Verified traveler
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

It's a pleasant stay in this hotel. The quality of toiletries was good. Staff are friendly but don't speak very well English. Free laundry, local and international calls are very useful. No keys to room as it's quite high tech to use codes to get in and out of the hotel and your room. The M's Information Centre is great. Free pick up and excursions available. Do need to book them in advance. Staff at the Information Centre are brilliant, very helpful. I shall use this chain hotel again. The Chinese domestic lady was extremely helpful. Location of the hotel is good but you need to research how to find it as it is at the back street but you can see it on the main road. You do need to have your mobile phone available to pick up the access code on the day of your check in. The Information Centre has a demo of check in and check out - it is quite easy. I have experienced staff manning the reception at different hours, which was useful.
Read More
Thomas
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Amazing! Very friendly and polite staff there. Our stay was so good we booked a couple extra days there. Everything inside was newly updated so it is a very clean place. Best bang for your Yen in Kyoto!
Ling
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Clean, good service. Very well equipped and modern.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Helped us with copies of our passport photos due to damage. Room was very comfortable and had a good shower. Would have been nice if they provided a safety deposit box
JorisV
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Hotel close to the Hankyu line (Omiya Station). No daily housekeeping, only every 3 days. WiFi didn't work, even after mentioning it at the staff at the 'reception'. Overall, you get what you pay for. In this case, not too much.
Jiayi
6.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

There’s only room service every three days. Hotel is adopting smart technology so expect less staff & more interfaces to interact with. Might not be suitable for people who are not tech savvy. The room feels weird as we kept waking up in the middle of the night
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

No complaints
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Property was clean and well presented and close enough to required amenities and transport
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

The hotel is very nice place, quite and convenience. From hotel i can go various place around Kyoto. However, i hope hotel can provide breakfast too.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Didnt like the format of the hotel ie no staff around,no receptionist, room not done the following day, the codes to get in the hotel, the pin to get in the room, the late check in Communication was difficult to say the least First time i make a poor comment about my booking. The above shoukd have been highlighted by expedia on their website . Disappointed !!
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Very comfortable room. Spacious and quiet. The pin-code check in was easy. Location is good, and we cycled to all the main Kyoto sights, and it was about 10-15min walk to great restaurants/bars.
Verified traveler
4.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

All good reviews are from people who paid very small introductory priced when they just opened. They misrepresented a whole list of things. * We personally witnessed how a mother and daughter could not enter the room late at night as they never received a code through email as was promised. * There was no shuttle as was promised. * The room was not ready by 4PM. * TV did not work at all in our room for all 10 nights. * We could not cancel one night 2 weeks in advance without losing money as their rates went up. *They never cleaned our room in all 10 days. Just changed towels once. * They took a bag of our dirty clothes prepared for laundry from the floor and threw out one of two bags. How stupid! Another was put at so called front desk. In 10 days we never saw anybody there. * Their bathroom is extremely tiny with no shelves at all, so things fall, sometimes into the toilet. Maybe one person can manage using it, not two. We had to spend time and money to replace them to continue our trip. Instead of enjoying dinner we had to correspond back and forth with a person assigned to fix multiple problems. They were polite but never fixed a single problem. They ignored our request to partially reimburse money. Stay there only if they give you a super-special price of $30-40 a night. Paying $1.400 was absolutely not worth it. You can try if we want a non-stop "adventures".
Read More
Verified traveler
4.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Stayed for 4 nights in Grand Japaning Hotel Omiya. Pros: 1) About 5-7 mins walk from Omiya and Shijo Station; 2) Quiet neighbourhood; 3) Nearby eateries and convenient stores; 4) Keyless entry/ exit for hotel and room; 5) Smart phone & 6) Washing machine & dryer on level 5 and 6 but without instructions. Cons:1) Key pad for hotel lobby entry place too low ie got to stoop or squat; 2) Display hard to read; 3) No phone at lobby desk if you need assistance to check-in; 4) Smart phone unable to reach local (Japan) numbers; 5) Housekeeping did not top up hand cleanser and face tissue paper – got to send email to request; 6) Housekeeper left room ajar after accessing room; 7) No room cleaning on 3rd day even though email correspondence from hotel stated that and no response when I wrote to enquire on third night till check out.
Read More
AS
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

The 4 of us booked 2 rooms in this place for 5 nights. Unfortunately, I trusted Expedia when searching for a place in Kyoto. The good thing is its location. Isolated in a residential area with min walk to everything we needed, it was quite easy to tour Kyoto from it. Other then location, it is all going south... The rooms are tiny and 2 adults can hardly stand in it at the same time. The bathroom is so small you can barely dry yourself while inside. But the worst thing is there is no one to talk with and they are not honouring what they promise. We asked to replace our towels (should be Ok to do it on a daily basis) and clean the room (should be Ok after 3 nights stay) and nothing... they simply ignored my emails and with no other way to contact them, we had to suck it up. And in case you wonder, the value for money is not there. Now that I know this place, I would not pay more than $50/night for it (and we paid more than x4 times more)
Read More
Carl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

It's overall clean and tidy, managed lean and thin. If you like it and are technology savvy, you will find the right fit. Otherwise you will feel like you are going through a CIA job interview, with every door entrance with secret code and wait for email to send you another code for the room and room number before you enter the elevator, but if you don't receive email you will just have to wait in the lobby for their remote staff to get back with you, hopefully soon! Very disappointed the first night after being told to run to different rooms to get handy phone when it was supposed to be in my room in the first place. Even so I had never got one! After I emailed them about the situation they just replied "Very, very sorry, handy phone is no longer available at this moment." They need to fix the issue or remove the offering from their amenities list.
Read More
Peck
2.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

The check in was smooth, however guests need to have WiFi or check in early in order to get access to the property as it is a self check in hotel. The room is spacious, comfortable however I found out the the bathroom was leaking after I take a shower, the floor was flooded up to the carpet floor. I call the emergency phone and they pass me another phone contact as there are a few Grand Japaning location. I managed to speak to a person however because it was late at night, she could not resolve it. I could not change room as it was fully booked according to the person in charge. She says she will speak to her boss however when we get back after our day out on the next day, no one attended to the problem. I had to call again.however phone was engaged many times. I send email to complain again. The next day, I still didn't get a reply from the hotel. On the third and last day, I checked out and send a second email, they reply that it is regret however it is too late. I should be compensated for the inconvenience caused as I could not use the bathroom. Hope the management do better in problem resolution.
Read More
Jo
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

They reply really fast and were so extremely helpful and friendly. They have luggage storage service on your check in and also check out day. Since the luggage storage office isn't exactly the hotel, they arrange shuttle bus as well. Check in and check out was so easy. Everything done on a tablet. Room was spacious. Phone provided. Washing machine and dryer can be found on two floors and they're both free. Not coin operated unlike other hotels. Location wise is really good. Close to a subway station as well as plenty of bus stops. There were many eateries around as well.
Read More
X
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Good location, reasonable price, clean. Have everything you need. I only would add the body washing towel.
Verified traveler
8.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Close to Ginza, short bus ride to Kyoto station, nice simple room and plenty of eateries around. Only issue is the aircon which is situated right above your head and can get a bit uncomfortable at night, and cleaning is only every 3rd day. Overall, pleasant stay.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Smart Place Inn Kyoto Shijo Omiya East

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 109 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Smart Place Inn Kyoto Shijo Omiya East

Number of reviews per page
20
40
Top reviews
Rafael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Kyoto is a lovely city and the hotel is just as good, even though is a little far from the station, is close from Subway station and a bunch of bus line, which is the main way to get around the city. The staff is great and really helpful, the room is not small and fits great. Would definitely stay there again.
Verified traveler
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

It's a pleasant stay in this hotel. The quality of toiletries was good. Staff are friendly but don't speak very well English. Free laundry, local and international calls are very useful. No keys to room as it's quite high tech to use codes to get in and out of the hotel and your room. The M's Information Centre is great. Free pick up and excursions available. Do need to book them in advance. Staff at the Information Centre are brilliant, very helpful. I shall use this chain hotel again. The Chinese domestic lady was extremely helpful. Location of the hotel is good but you need to research how to find it as it is at the back street but you can see it on the main road. You do need to have your mobile phone available to pick up the access code on the day of your check in. The Information Centre has a demo of check in and check out - it is quite easy. I have experienced staff manning the reception at different hours, which was useful.
Read More
Thomas
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Amazing! Very friendly and polite staff there. Our stay was so good we booked a couple extra days there. Everything inside was newly updated so it is a very clean place. Best bang for your Yen in Kyoto!
Ling
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Clean, good service. Very well equipped and modern.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Helped us with copies of our passport photos due to damage. Room was very comfortable and had a good shower. Would have been nice if they provided a safety deposit box
JorisV
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Hotel close to the Hankyu line (Omiya Station). No daily housekeeping, only every 3 days. WiFi didn't work, even after mentioning it at the staff at the 'reception'. Overall, you get what you pay for. In this case, not too much.
Jiayi
6.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

There’s only room service every three days. Hotel is adopting smart technology so expect less staff & more interfaces to interact with. Might not be suitable for people who are not tech savvy. The room feels weird as we kept waking up in the middle of the night
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

No complaints
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Property was clean and well presented and close enough to required amenities and transport
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

The hotel is very nice place, quite and convenience. From hotel i can go various place around Kyoto. However, i hope hotel can provide breakfast too.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Didnt like the format of the hotel ie no staff around,no receptionist, room not done the following day, the codes to get in the hotel, the pin to get in the room, the late check in Communication was difficult to say the least First time i make a poor comment about my booking. The above shoukd have been highlighted by expedia on their website . Disappointed !!
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Very comfortable room. Spacious and quiet. The pin-code check in was easy. Location is good, and we cycled to all the main Kyoto sights, and it was about 10-15min walk to great restaurants/bars.
Verified traveler
4.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

All good reviews are from people who paid very small introductory priced when they just opened. They misrepresented a whole list of things. * We personally witnessed how a mother and daughter could not enter the room late at night as they never received a code through email as was promised. * There was no shuttle as was promised. * The room was not ready by 4PM. * TV did not work at all in our room for all 10 nights. * We could not cancel one night 2 weeks in advance without losing money as their rates went up. *They never cleaned our room in all 10 days. Just changed towels once. * They took a bag of our dirty clothes prepared for laundry from the floor and threw out one of two bags. How stupid! Another was put at so called front desk. In 10 days we never saw anybody there. * Their bathroom is extremely tiny with no shelves at all, so things fall, sometimes into the toilet. Maybe one person can manage using it, not two. We had to spend time and money to replace them to continue our trip. Instead of enjoying dinner we had to correspond back and forth with a person assigned to fix multiple problems. They were polite but never fixed a single problem. They ignored our request to partially reimburse money. Stay there only if they give you a super-special price of $30-40 a night. Paying $1.400 was absolutely not worth it. You can try if we want a non-stop "adventures".
Read More
Verified traveler
4.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Stayed for 4 nights in Grand Japaning Hotel Omiya. Pros: 1) About 5-7 mins walk from Omiya and Shijo Station; 2) Quiet neighbourhood; 3) Nearby eateries and convenient stores; 4) Keyless entry/ exit for hotel and room; 5) Smart phone & 6) Washing machine & dryer on level 5 and 6 but without instructions. Cons:1) Key pad for hotel lobby entry place too low ie got to stoop or squat; 2) Display hard to read; 3) No phone at lobby desk if you need assistance to check-in; 4) Smart phone unable to reach local (Japan) numbers; 5) Housekeeping did not top up hand cleanser and face tissue paper – got to send email to request; 6) Housekeeper left room ajar after accessing room; 7) No room cleaning on 3rd day even though email correspondence from hotel stated that and no response when I wrote to enquire on third night till check out.
Read More
AS
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

The 4 of us booked 2 rooms in this place for 5 nights. Unfortunately, I trusted Expedia when searching for a place in Kyoto. The good thing is its location. Isolated in a residential area with min walk to everything we needed, it was quite easy to tour Kyoto from it. Other then location, it is all going south... The rooms are tiny and 2 adults can hardly stand in it at the same time. The bathroom is so small you can barely dry yourself while inside. But the worst thing is there is no one to talk with and they are not honouring what they promise. We asked to replace our towels (should be Ok to do it on a daily basis) and clean the room (should be Ok after 3 nights stay) and nothing... they simply ignored my emails and with no other way to contact them, we had to suck it up. And in case you wonder, the value for money is not there. Now that I know this place, I would not pay more than $50/night for it (and we paid more than x4 times more)
Read More
Carl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

It's overall clean and tidy, managed lean and thin. If you like it and are technology savvy, you will find the right fit. Otherwise you will feel like you are going through a CIA job interview, with every door entrance with secret code and wait for email to send you another code for the room and room number before you enter the elevator, but if you don't receive email you will just have to wait in the lobby for their remote staff to get back with you, hopefully soon! Very disappointed the first night after being told to run to different rooms to get handy phone when it was supposed to be in my room in the first place. Even so I had never got one! After I emailed them about the situation they just replied "Very, very sorry, handy phone is no longer available at this moment." They need to fix the issue or remove the offering from their amenities list.
Read More
Peck
2.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

The check in was smooth, however guests need to have WiFi or check in early in order to get access to the property as it is a self check in hotel. The room is spacious, comfortable however I found out the the bathroom was leaking after I take a shower, the floor was flooded up to the carpet floor. I call the emergency phone and they pass me another phone contact as there are a few Grand Japaning location. I managed to speak to a person however because it was late at night, she could not resolve it. I could not change room as it was fully booked according to the person in charge. She says she will speak to her boss however when we get back after our day out on the next day, no one attended to the problem. I had to call again.however phone was engaged many times. I send email to complain again. The next day, I still didn't get a reply from the hotel. On the third and last day, I checked out and send a second email, they reply that it is regret however it is too late. I should be compensated for the inconvenience caused as I could not use the bathroom. Hope the management do better in problem resolution.
Read More
Jo
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

They reply really fast and were so extremely helpful and friendly. They have luggage storage service on your check in and also check out day. Since the luggage storage office isn't exactly the hotel, they arrange shuttle bus as well. Check in and check out was so easy. Everything done on a tablet. Room was spacious. Phone provided. Washing machine and dryer can be found on two floors and they're both free. Not coin operated unlike other hotels. Location wise is really good. Close to a subway station as well as plenty of bus stops. There were many eateries around as well.
Read More
X
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Good location, reasonable price, clean. Have everything you need. I only would add the body washing towel.
Verified traveler
8.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Close to Ginza, short bus ride to Kyoto station, nice simple room and plenty of eateries around. Only issue is the aircon which is situated right above your head and can get a bit uncomfortable at night, and cleaning is only every 3rd day. Overall, pleasant stay.
Number of reviews per page
20
40